GaldieriRent at Venice Airport

Pros: She was not told I need an international driving permit

Pros: Nothing.

Cons: Rude, unprofessional and not very helpful persons at the counter.

Pros: סומכים על הלקוח לדוגמא שמדווח על הפגיעות בפח הרכב.

Cons: לקח הרבה זמן לקבל את הרכב. הזמנו רכב לשעה 10. הייתה רק עובדת אחת בדלפקים וגם לקח זמן לשאטל להגיע. כך שיצאנו לאחר למעלה משעה וחצי של עיכוב. בנוסף לאחר קילומטרים ספורים נדלקה נורית הADBLUE ולא בכל תחנה באיטליה יש חנות פתוחה שמוכרת כך שרק למחרת בבוקר קנינו..

Pros: Great English speaking customer service. Easy check in and check out. Thorough screening of pre and post damage.

Cons: High cost and complicated after hours drop off in Venice.

Pros: the car provided

Cons: it is not fair to pay a 61-euro fee for using the key drop box out of the office`s opening time. I will not use Galdieri anymore.

Pros: They were very professional throughout

Cons: Nothing in particular just that the pickup point at the airport was slightly confusing

Pros: Simple and fast pick up and drop off with customer friendly staff

Cons: Charged an extra day for a delay in drop off of just 50 mins.

Pros: No pushy insurance upsell.

Pros: everything with GaldieriRent is good. we just missed one crucial part of checking the car with GaldieriRent assocuate. when we picked the car, we noticed only one charging cable. at the return, there was a bit of discussion with GaldieriRent as they were claming that they provided two charging cable where as, it was only one. but at the end, they sorted the issue. hence. i am rating 8 out of 10. else they are 10/10.

Cons: everything with GaldieriRent is good. we just missed one crucial part of checking the car with GaldieriRent assocuate. when we picked the car, we noticed only one charging cable. at the return, there was a bit of discussion with GaldieriRent as they were claming that they provided two charging cable where as, it was only one. but at the end, they sorted the issue. hence. i am rating 8 out of 10. else they are 10/10.

Pros: Brand new car

Cons: The wipers not working

Pros: Andrea, the person who gave me the car was very nice and helpful

Cons: Their repair team is completely useless

Pros: Hablan español... Todo muy claro, en tema seguros, precios, etc... Tuve un retraso en el vuelo y me mantuvieron el coche sin problemas... Muy buena relacion calidad precio.

Cons: El shuttle dificil de localizar. Necesitaba otro coche y no pudimos alquilarlo porque sus normas es que no se puede avalar con la misma tarjeta dos coches, aunque se ponga un conductor adicional.

Pros: Transfer from the airport to rental pickup was quick and the staff at pick up and drop off were very helpful and efficient

Pros: Nothing

Cons: Could not get a car

Pros: I called the rental company as soon as I arrived and met them at the pick up point. The van showed up in 10 minutes. Easy pick up and drop off. Car was not new and had some scratches and dents however I did pick the cheapest option and we had zero issues with the car. All the dents and scratches are documented in the paperwork and they also ask that you make a video of the car and take pictures. They tried to sell more insurance but I had bought already with the broker (discoverycars).

Pros: As mentioned before, galdiri does not accept u s domestic driver's licenses.That was a disaster from my experience. Had to rent from another agency's for hundreds and hundreds of dollars more.

Pros: It was very easy from booking the car, to picking it up the car and dropping the ar off. Car was very clean and great value.

Pros: Horrible communication almost got excited to say no to me

Pros: I did not have any technical problem with the car.

Cons: I had to buy quite expensive insurance, and they did not offer me the option of rental agreement of excess (deductible).

Pros: Fallou assisted us and was great very straightforward

Pros: Decent collection, very polite assistant. Clean car.good condition

Cons: The transfer back to the airport was awful. We were sat on a bus for over 20 mins. He was having a chat with a colleague. We had a connection to make but the driver explained it was a shuttle and not a taxi. He has rude and dismissive. He talked in Italian to other Italian passengers in a very impolite way. I know, I speak basic Italian. Don't use if in a hurry.

Cons: Car had problems

Pros: Nice car, efficient staff.clear directions

Cons: Number I was told to call was an automated message in Italian. Luckily I was in the right pick up area and bus was relatively easy to catch.

Pros: The car was great and good value for money.

Cons: During the rental period, the front bumper sustained a small scratch. The rental company did not handle the damage properly: they could not provide me with a signed copy of the rental agreement and nearly forgot to complete the obligatory damage form, which they only signed after repeated requests. Despite our clear explanation that signed copies of both documents were required for insurance, they failed to provide them—something any rental company should normally know and do.

Cons: Absolutely do not rent. They invented policy requiring an international drivers license certificate that no other agency required. Total scam. Please go elsewhere and pay a bit more.

Cons: They were rude and did not rent the car to us because we did not have a physical IDP. Which it did not say in our rental contract. And we received no refund. We arrive after a long flight and high stressed day to not having a car that was the sole means for our trip.

Pros: Pre-paid ‘policy’ says it’s non-refundable. This does not sit well with my family’s ‘value for money’ or ‘decent service’ or ‘transparency’ policies.

Pros: Nothing.

Cons: All agents starting from Micheala , Habib Pablo were not at all helpful. They made us chase them. I have never experienced such horrible behaviour from a reputed company like discover. A detailed review will be up on all social platforms. I’m still waiting for the reimbursement of my money which they have blocked. The worst part is Galdierirent answer was every single time we can’t help you. In a foreign country , where the car broke due to no fault of mine. All I got to hear was we can’t help u

Pros: My flight was delayed several hours and the plane landed after working hours and the agent waited for me to pick up the car without extra cost or fuss.

Cons: Hard to find the pick up point but was send instructions over whatsapp

Pros: Yes was ok, easy to pick up the car, shuttle service was very quick

Pros: Friendly staff, new and clean car, rented second time from Goldierent, and again the car was in perfect condition.

Pros: Nothing

Cons: When we were informed that we were not able to rent the car, we did a quick internet search and saw that we could get a digital copy. We were informed that Italy does have different laws and we were more than welcome to talk to the police. She rudely refused to accept the digital. We were very much aware Italian laws were different prior to the trip. She already had our money and was now free to rent the car to someone else.

Pros: Shuttle wasn't too hard to find and agent was fast and professional.

Cons: I was surprised by the cross border charge to go into Austria, as I hadn't seen it on the initial form I was sent, but otherwise they were good. Would rent with them again.

Pros: Great new car. Lovely staff. Easy pick up and drop off. I would definitely recommend.

Cons: The shuttle was a little slow to arrive but it was manageable.

Pros: Obviously nothing since they kept my money and did not provide the car.

Pros: Good value for money

Pros: new car in good condition and clean

Cons: was not necessarily easy to find but did provide shuttle service. A/C did not always work properly.

Pros: 車輛外觀新穎，哩程數不多，車況佳 取車還車快速 車輛內整潔乾淨 詢問加油資訊GaldieriRent有回覆並協助 員工Chlitina 完整告知資訊

Cons: 推銷租車公司自己的汽車全險，並表示DiscoverCars全險有潛在風險 取車需要按照DiscoverCars訂單上的時間取車（可以理解）

Pros: Nothing

Cons: - Awfull servide. Extremely rude staff. Do not recommend it to rent with them

Pros: Friendly agents at pickup. Shuttle driver was kind and loaded luggage.

Cons: N/A

Pros: Very friendly and accommodating.

Cons: Directions to pick-up shuttlebus were confusing so wasted a pretty good chunk of time.

Pros: Very helpful and responsive

Pros: Good little car

Cons: Seemed a bit deceptive, will book directly next time

Pros: Car was ok

Cons: Total cowboys. Totally scammed me with taking out extra insurance. Didn’t get the car I booked

Pros: The actual car itself

Cons: The requirement that the driver must have a credit card. Felt like a bait and switch to force me to avail their outrageous insurance.

Pros: Agent was so kind and helpfull with a problem on my credit card, I was surprised. I would like to thank him once again.

Pros: Cheap

Cons: Long waits to pick up and drop off No Winter tyres on car. So chains which were extra cost. Northern Italy has a compulsory chains or winter tyre law

Pros: The rental car value was good.

Cons: I was disappointed I lost my deposit from discover cars because my flight was delayed and my reservation was lost.

Pros: Correct and with a smile. We received a short video about the route to go to the shuttle bus pick up spot what was usefull.

Cons: nothing

Pros: Nothing, everything was awful

Cons: They were constantly trying to upsell me on extra charges and services, using intimidation tactics to get me to pay more.

Pros: Good price. Good car. Peugeot 3008.

Cons: After booking a Jeep Compass they tried to give me some unknown Chinese car that runs on gas! I upgraded to the Peugeot.

Cons: Half full tank, service and low tyre pressure lights on (1.5 bar rather than 2.3 - had to stop to inflate the tyres), empty windscreen wash, 35 minutes wait in freezing conditions for a pick up, very unhelpful driver refusing to take the skis - both on the way to and from the airport, would never use this service again

Pros: We wait shuttlecar 1h40min at the meetingpoint! Other groups bus pick up people about every 10min.

Cons: Very angry man on the Galdieri desk. He did not answer anything, when we ask why we must wait almost 2hours on the meeting point.

Pros: Check in and out was easy. Felt comfortable renting from this place.

Cons: Tire pressure was low, but I just had to refill at a gas station without any problems

Pros: The price was good, quick pickup by shuttle bus.

Cons: We were given a car with very low engine oil level and had "Low oil pressure" red light indication and even engine problems. I purchased and added more oil to the engine which fixed the problem, but GaldieriRent refused to compensate me the price of the oil. I'm very dissatisfied with such attitude.

Pros: Great service

Cons: Nothing

Pros: I rent car Venice Macro airport Galdierirent Only thing I do not like second drive fee is almost more than double fee than other rent car. Overroll car condition and price was good Specially Venice airport office Alfonso was great service and take care of us. Thank you Alfonso.

Pros: You guys charged me for a car I was not able to pick up, because you had not made clear I absolutely needed an international driver’s license.

Cons: Did not receive any documentation at pick up or when I returned the care.

Pros: Nothing

Cons: My allocated car ( pre paid with full insurance) given to someone else before I arrived as my flight was over 1 hr late. Galdieri rent failed to tell us that this was the case we I rang to advise of delay ( once I had landed) and they arranged a shuttlebus to Venice airport. Once at their offices , told my car was gone and only car available was a very expensive large car option. As out of airport and late at night , felt no option but take the offer. Avoid Discover Cars and GaldieriRent

Pros: Ambra, Bruno and Alfonso are very helpfull, efficient and nice. I will for sure rent again

Pros: N/A

Cons: Nothing. There was honestly not one thing. Instructions weren't clear to pick up. Waited 45 minutes to drop it off and during the rental time, front passenger door didn't open fully causing injuries on several occasions

Pros: I was delayed just over an hour and they cancelled my full contract and wiped the £200 deposit I had paid. I then had to pay an additional £300 to re-rent the car - absolute joke and agents were useless. Definitely wouldn’t recommend

Cons: small additional costs charged without showing contract before signature

Pros: Nothing

Cons: The man at the desk was rude and unhelpful, we was in a very hard situation and he told us that our car rental was then cancelled and then said he had nothing available for us, even though there was about 100 cars in the car park.

Pros: Some staff members, such as the shuttle driver and and a back-end staff member were friendly and nice.

Cons: Bad customer services from the reception lady.

Pros: Friendly, efficient & cost effective.

Cons: Nothing

Pros: Reasonable cost.

Cons: Took a while to rent a car.

Pros: Friendly helpful staff

Cons: Nothing

Cons: Car with annoying problems to clutch, problems to tyres pressure after few kilometers, car not very clean

Pros: Nope, only cheap enough

Cons: Gave me a car with engine light on, spend me an hour to replace another one but in lower catagory.

Cons: They charged us more money for the car insurance, although we had already paid a full insurance on discovery car. Moreover, they were not polite!

Pros: Returning was easy, hassle free

Cons: Collection of the car was really hard, stressful and disappointing. Obscure extended insurance coverage. A huge amount of unnecessary time wasted collecting the car. Pushing sales for another type of insurance, although already selected full coverage and paid in advance. Very disappointing service

Pros: Lady on check out was extremely polite and efficient

Cons: 40 minute wait for airport pick up. No warning on getting the highway pass for Slovenia, we had a €150 fine because the man on check in did not tell us. Instead he was rude and pushed €480 full coverage, he then dropped this down to €360 for a deal, where was he getting these numbers from? Not professional.

Pros: There’s was nothing to like about the service provided, the employee was rude and useless

Cons: Everything

Pros: Very quick pickup in Venice. Car was great. Instructions were very clear.

Cons: Took a long time to wait for dropping off the car. Two agents on and several people picking up car ahead of me.

Pros: Not much. The car worked

Cons: Did not keep booking. Insisted that there was no other small cars to rent. Would only rent a larger more expensive car.

Pros: Good quality cars and free pick up from airport

Cons: The person who works there with glasses is an angry man and acts pissed off and aggressive to everyone.

Pros: Vehicle to expected size and standard. Agent at collection point very polite and helpful

Cons: Agent at drop off point not very friendly

Cons: Some car rental companies treat foreign speaking tourists as fair game for over-charging. Galdieri Rent is one of these

Pros: Quick Cheap and Easy

Pros: It's not clear that is necessary to have an international drive license and it was not possible to get the car. I lost money and time with this situation and it hasn't a phone number to call discover car.

Pros: Clean nice car

Cons: I travel to Europe 6 times a year have never been asked for an international drivers license I was forced to purchase the full car insurance

Pros: Basically appalling. I called a number of times before they told me which shuttle bus I should get. I booked booster seats and was given seats for very small children.

Cons: Rubbish. I tried calling them and they had turned the phone off! I wasn’t told the car had to be cleaned before returning, and had to pay 30€.

Pros: Very poor

Cons: Would not give us the car if we did not buy insurance through galdier

Pros: fast drop off airport shuttle bus

Pros: The car itself

Cons: Over 2.5 hours waiting for the delivery of the car!! The contract I was asked to sign on shortened the rent by a day (for the same price)!

Pros: Was pretty hard to locate the shuttle to go to the agency.

Cons: Mostafa was being sarcastic about the car being clean on return. They expect a full car wash and vacuum inside on vehicle's return. Traveled 50 counties, renting vehicles everywhere, and never had to deal with this. As a "favor", he did not charge me a cleaning fee. I give Mostafa a 2 out of 10 on customer service.

Pros: Nothing.

Cons: Everything.

Pros: Very friendly, efficient.

Pros: Everything was perfect

Cons: All gine

Pros: New car, clean.

Pros: NOTHING THEY NEVER GAVE ANY SERVICE TO A FOREIGNER IN THEIR CITY OR COUNTRY FOR THE FIRST TIME

Cons: I did not get a vehicle from this service provider and I WILL DEFINITELY NOT RECOMMEND THEM TO ANYONE

Pros: Pick up point changed from what was on confirmation email. Pick up point beside ditch which had rats moving along side the ditch and path we had to wait at. Agent was up selling alot

Cons: Upselling Changing the price from that confirmed at booking Rats beside the pick up point at Venice airport Car was not clean Given a car with 3/4 tank of fuel but contract stated full tank

Pros: Not a single problem at all!

Cons: The staff - they are amazing!

Pros: The car was clean and in fairly good conditions, the staff polite and happy to help

Cons: 1) The fuel tank was not full at pickup. 2) The 3 insurance options were all overpriced. I purchased the cheapest and still ended up paying almost 3 times the initial rental quote (£252 paid vs. a quote of £89). Will not make this mistake again in the future and probably use another company

Cons: I think the discount “full to empty” was oversold. The price was 68 euros. Half a tank costed me 35 euros during our visit. The car wasn’t even quite full when we picked up the car.

Cons: Had to pay over the odds for the rental as I didn't have a credit card physically. And I haven't received my approved £100 deposit back

Pros: I got very nice customer service and our car was updated free from our model promised.

Cons: No complainments, very satisfied!

Cons: Everything was good, but they charged us an extra amount for late pick up of the car. Ok, it was in the agreement, however it doesn't seem a fair practice.

Pros: Car drop off was easy and quick. Friendly personell that time around. Shuttle to and from the airport is easy and quick as well.

Cons: Fine print states to bring a master or visa credit card. They offer to accept a debit card if full insurance is bought through them at an extortionate price. Indicating that the use of a debit card is generally possible. Cards on the second drivers name can not be used unless the second driver is changed to first driver at a fee of €25. This seems like a good old rip off. Especially considering it took her 2 minutes to change the names. Person at pick up was unfriendly.

Pros: New car, great condition! Really good price pour the quality!

Cons: You need to read carefully what documents/things to do in order not to get extra charge. If you follow the rules of the company, everything is fine. Had some trouble at pickup at the airport. My plane was late so I was not on time for the car pickup and the guy on the phone told me there was no car for me anymore.... Pretty bad first impression, but after talking a bit more we sorted things out and everything went smoothly afterwards.

Pros: Good car, good price.

Cons: Inordinate wait to collect the car - surely there should be more than one person dealing with customers? There was no liquid in the screen wash - probably illegal driving without being able to clean the windscreen effectively.

Pros: Nothing my car was given away

Cons: Did absolutely nothing for me

Pros: Non functional Android Auto

Pros: Everything was flawless.

Cons: Friendly

Pros: We've got a new car. They were very nice to us and a food price too.

Pros: Great service efficient desk!!

Cons: Car was not greatly cleaned at pick up

Pros: The young woman was friendly, fast and efficient. She gave very good instructions. The location was easy to find and close to the airport. We appreciated the free shuttle service to the airport.

Pros: Good value for money, much cheaper than alternative car rentals by a significant margin. The shuttle bus was efficient and only short journey away. Staff were friendly and courteous and we were impressed with the overall service. The car was clean and in very good condition.

Cons: It was a bit slow getting picked up by the shuttle bus and going through the paperwork when we collected the car but otherwise no issues.

Pros: We got an almost new car.

Cons: Having to leave a deposit of 1.200 €.

Pros: Easy, no faff slight delay because several people arrived at once but no major problem.

Cons: Wasn’t very obvious where to meet the minibus. If they could put up a sign saying “galbierirent qui” it would help

Pros: The lady behind the desk was very helpful and happy.

Pros: Friendly personnel, good office

Cons: They refused to take my debit card without insurance for the car, which costed double as car rental price. I know that it’s initial conditions, but I have rented cars in other countries without any problems. I had to pay because my plans were pre-arranged.

Pros: Efficient and helpful. Good price without taking it from anywhere else. Clean, friendly, helpful and efficient.

Cons: Honestly, not a single thing to complain from our end.

Pros: Effective and clever speaking english

Cons: A litle confused regarding the insureance coverage for the car. We luckily avoided a hail storm in the north Italy out vecation period. But I was a bit worried about What would be covered in case damage on the car.

Cons: Just beacause we did not have a credit card in my wifes namn we were forced to pay à LOT more.