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Ecovia at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: the car was in good condition.
Cons: The man at the desk in Venice was very rude and we were delayed in Rome because we the address was incorrect on the email and it was really difficult to find the drop off point and no one was there. And I still haven't received the deposit money back!
Pros: Fast and polite.
Cons: Car condition and cleanliness.
Pros: The only thing I liked about this company was the competitive price
Cons: The staff member at Venice airport was rude and arrogant..he said the car had no scratches but if we found any to take a photo and email them through.. upon inspection we found 3 minor scratches. We took photos and emailed them through.. upon drop we were told no email was sent so again had to find the photos and send them through.. Terrible customer service and I would not recommend Ecovia..
Cons: Car has tire issues which compromised safety. Replacement car has significant body damage.
Cons: you gave me poor car.
Pros: Easy to collect and drop off the car, other than the fee for being late due to our flight.
Cons: Having to pay the additional fee on top of an already expensive hire.
Pros: Straight forward, no games or tricks
Cons: all was good
Pros: HORRIBLE - Car was old, 130,000km, smelled, dirty, had dents every panel
Cons: Never refunded my security deposit - had to claim from bank. Company is unresponsive. Avoid at all cost.
Pros: The efficient , friendly service. I received a better car than expected.
Cons: The car had quite a bit of damage on it when we collected it.
Pros: Fair price, small Fiat worked well
Cons: Long hike to find rental desk at airport
Pros: Good Staff service.Thanks.
Pros: Fast service in the desk office
Cons: I had a very bad condition summer tires on the winter time , The car shouldn't be on the road ! Battery in the car keys need replacement, screen washer without freezing liquid !!!
Pros: The man at the desk was friendly, spoke great English so explained everything to us.
Cons: It was hard to find the drop off in Pisa airport as I did a one way but once found it was signed and easy to get to the terminal.
Pros: All information was clear and well presented
Cons: Not much, everything was good. Maybe a more evident sign fot drop-off? Maybe more automatic models?
Cons: The tiny mark they found on the side view mirror was very skeptical. It could have been there from the start and nobody would have noticed it and now I’m going to have to pay for it. They take advantage of tourists when they can, not surprised.
Pros: It was easy pick up drop off
Cons: Service was fine, Metano in Italy is horrible,,, planning and finding stations , especially in remote area was horrible, caused a lot of grief… great idea,, can’t succeed without the proper tools…
Pros: I felt they appropriately documented prior damages to the car and I didn’t feel nervous about being charged for damages I did not do.
Cons: The car did not have a spare tire. I mentioned this to the representative and they said their cars did not have spares.
Pros: I book for a manual but got a auto transmission car
Cons: I book for a station wagon but got a SUV. I have many pieces of luggages so the trunk cannot accommodate all 5 pieces. We have to put one in the car seat. I compared the trunk space to book the car but didn’t get what I’ve booked. Although they’ve upgraded me to auto transmission but not good in terms of trunk space. I specifically compared the boot space before making a reservation
Pros: שרות אמין מקצועי ויעיל
Pros: Very good
Cons: Ecovia was easy to work with. The Venice airport was difficult to navigate.
Cons: In generale la macchina era pulita ma sui vetri posteriori si vedevano in controluce i disegnini fatti da altri e ho dovuto provvedere personalmente alla pulizia
Pros: Excellent service in the office and a good car.
Cons: I couldn't extend the rental without paying a big price.
Cons: They provided a car with lots of dents, a hazard warning light which they assured us was not a problem. The car developed a problem on the way to the villa. The front right wheel caused a shuddering or vibration. The fault was intermittent but our attempts to get something done about it proved futile. We were passed between the booking desk in Venice and Assistance but no viable help was given. We ended up driving a possibly dangerous car back to the airport with a friend following.
Pros: So. I arrived, the rep gave me a car and said they are eco friendly and the car runs on gas and petrol,it came empty of gas and the gas station is 16km away- not on my route,After much discussion I didn't have a choice and took the car.The time was 9.30 and the aforementioned petrol station closes at 9.45.fortunately a warning light came on and I returned to ask about it,It was then explained it was because there was no gas.I then asked how big is the petrol tank,15 litres was the answer!!!!
Cons: So this woman wanted me to drive to the Dolomites on a15 litre petrol tank and would have had to search for petrol stations constantly. She then said she had a car with a normal petrol tank, but since it had snow tires I would have to pay the full sum of the extra,i.e 105 euro.Not happening, in the end she "found "a diesel car that had been returned and was still dirty,I took that and the car was fine.
Pros: I was satisfied from services provided from Ecovia.
Pros: Great value for money
Cons: Could not find Milan Malpensa drop off