Target Rent at Venice Airport

Pros: Always polite, helpful and efficient

Cons: Nothing. All excellent.

Cons: being charged the additional amount and no explanation as to why and not being able to find anyone in customer service to assist

Pros: Su seriedad en el trato. En todo momento percibí rigor, objetividad y corrección en los planteamientos

Cons: Nada

Pros: Everything was straightforward

Pros: Everything. Matilda, as I mentioned earlier. The car itself was wonderful. In great condition and a pleasure to drive.

Pros: La disponibilità

Pros: The team where helpful, friendly and engaging

Cons: Not receiving the right sized car for payment, we could have ordered a small car which would of been the same size.

Pros: Got the car we needed!

Cons: N/A

Pros: Exactly as agreed. No issues with car, good customer service and no delays

Cons: Based outside the Airport Charging extra to visit a second country (ie from Italy to Slovenia)

Pros: The car got us everywhere we needed to go without any issue.

Cons: The car lacked modern technology (e.g., there was no car play, no back up camera or side view mirror monitors etc.). The exterior was quite nicked and marked up. The interior was generally clean but very basic and worn. Also worth noting it was difficult to find the pick up spot for the shuttle. Once there the shuttle was reasonably quick and it’s not a far drive but finding the meeting point wasn’t easy.

Pros: Always very friendly and helpful, and you get the cat that you booked!

Cons: The car provided was not to the description of the advertised and agreed. Difficult to find the rental office

Pros: Amazing service, kind staff.

Cons: It was perfect

Pros: Everything

Cons: The car and the agent

Pros: Very friendly and helpful staff.

Cons: Waiting room very hot.

Pros: On line

Cons: Nothing

Pros: Excellent staff.

Cons: Nothing.

Pros: Excellent

Cons: None

Pros: The car was very good, clean and new. The service was excellent.

Cons: We had some trouble finding the shuttle area. It could have been clearer in the distructions how far the dealership was. Maybe there could be some improving with ordering the shuttle for pick-up. Calling was a bit challenging, since the number on the sign didn’t answer

Pros: Outstanding experience with Target Rent in Venice. Jas and Margarita were friendly, efficient, and genuinely kind — top-notch customer service. We received a welcome free upgrade to a large, new SUV that was roomy, modern, and very fuel-efficient — a perfect match for our Dolomites road trip. Smooth pickup, no surprises, great value. Would absolutely rent here again. Highly recommended!

Cons: One small note: the pickup location is not at the airport terminal itself, but at an off-site facility — they provide a transfer from Parking 5. This was mentioned in the booking confirmation, but it's easy to miss, and I initially went to P1 where other rental companies are located. Once I figured it out, the transfer was quick and everything went smoothly from there.

Pros: Fast drop off speed

Cons: Didn’t give me an automatic car. Wanted me to agree to 50+ page terms and conditions with no opportunity to review which is illegal.

Pros: Very helpful staff and quick pick up and drop off.

Cons: The shuttle service pick up location was initially difficult to find. The instructions given via email were very unclear. Resolved quickly though with a telephone call.

Pros: Clean car. No hard sell re insurance. Professional and helpful customer interface.

Cons: Nothing. Everything was as it should be and I wish other car rental companies were as good as Target Rent Venice Marco Polo.

Pros: Fast, efficient and friendly.

Pros: Easy drop off

Cons: They gave me a old car with heavy damage on the body work and an old battery that failed during the rental period (had to call in a recovery company and pick up up the car at the garage after repair)

Cons: Not very friendly on vehicle return. Didn't advise us of need to buy e-vignette for driving in Solvenia.

Pros: Fantastic

Cons: Professional and helpful

Pros: The car was new and perfect

Pros: Good service

Cons: All ok

Pros: I got the car that I booked!! Plus there was no aggressive insurance upselling. The car was clean, the tank was properly filled (sometimes with hire cars the fuel gauge goes down after a very short distance) and the staff were were efficient and pleasant.

Cons: Nothing. I was completely satisfied with the service provided.

Pros: Fantastic service, thank you.

Cons: Title: Unfair practices and unauthorized charges at Venice Airport (VCE) stationReview body: "WARNING! Avoid this provider at Venice Airport. Despite having a fully prepaid voucher from DiscoverCars (D013360857), I was hit with unauthorized charges upon returning the vehicle.The company charged my card €50.02 for an 'Upgrade' and 'Legal Protection' (Tutela Legale) that I never requested nor authorized. Any vehicle change should have been a free upgrade due to fleet availability, especially since

Pros: Target Rent staff are friendly and flexible. They look after me well whenever I rent from them.

Cons: The staff, the competitive price and quality of the car.

Pros: To be honest, I expected all sorts of issues, as the price was quite low and I’d had bad experiences with other companies before (that’s why I bought extra cover elsewhere). Target Rent in Venice was different, though. I was pleasantly surprised. The price was very low, the car was in great condition, and pick-up/drop-off was fast and smooth. Nothing to complain about. I was very pleased, would recommend, and will definitely use again. Grazie mille, Target Rent Venice

Pros: Friendly and flexible service. They gave me a choice of three cars to choose from.

Cons: Nothing, all was perfect. Thank you!

Pros: the staff were helpful and friendly

Cons: directions to pick-up point were a bit confusing and vague

Pros: nice people

Cons: too far for pick we had to walk far with our luggage to the shuttle I am 70 years old , cant imagine in poor weather what we would have done...fortunately it was a nice day but still took me 20 plus minutes to find shuttle too far from aiprort

Pros: friendly and quick service

Cons: pushing a little bit for rental insurance which is very expensive anyway

Pros: I have used Target rent a few times now and have alway found them to be helpful and fairly priced.

Cons: Nothing, it was all good.

Pros: attendant was very friendly & informative

Cons: none

Pros: The people working at the desk were very helpful and polite.

Cons: The transfer to the airport and back was in time despite the distance from the airport to the parking which is almost 600 m and when you’re carrying a heavy suitcase it is very difficult specially when the age is over average.

Pros: very convenient drop-off

Cons: not easy to find shuttle bus

Pros: Easy pick up, and drop Off, helpful staff

Cons: Nothing

Pros: speed of pick up / drop off

Cons: Left us outside in searing heat for a long period waiting for minibus to take us back to airport

Pros: All clear, easy and convenient

Pros: Our flight got in late but the agent stayed after their closing to allow us to get our car. Car was very clean.

Cons: A bit difficult finding the pick up spot.

Pros: Nothing much

Cons: The shuttle bus pick up. Having to ring to get shuttle bus. pickup distance from arrivals. Why not print instructions on website

Pros: Pick up and drop off to and from the airport. Good rate.

Cons: Customer service needs room for improvement. Keep them informed especially if there is a wait. Approach them and let them know what is happening. Treat them like customers and do not act as if they don't exist. In my experience, I waited 20 minutes in silence without being approached. I needed to approach them only to be told that he was not busy and I was ready to be seen. This has to change. First impression lasts. Car's infotainment system was barely responsive.

Pros: Booking OK Supplied car OK

Cons: Return - see complain and still waiting for response Subject: Complaint Regarding Minor Repair Quote - Rental Number [Reference: GB160805 N. Documento 1605/FB ] VENEZIA AEROPORTO (VCE) - Km: 37131 dated 2 May 2025

Pros: Everything went smoothly, cars were clean and pleasant.

Cons: Picking up administration was taking way too long.

Cons: I was backed into a corner and forced to take out the expensive insurance.

Pros: I have got free charge for adding second driver but after drop off there is email saying needs to charge … very confusing

Cons: I rented a car with this website and when I arrived at the airport there was no reservation, it was a fraud, they tricked me, I had to rent a new car and paid 3 times more. Absurd that there is no way for anyone to call, complain, ask for help, this company is a fraud

Pros: Great friendly service. Amazing value for money and care for customers. I chose an economy car this time and it was very good for such a low price.

Pros: Easy to pick up and return. Friendly service.

Cons: It took 1/2 hours to be picked up at the airport. The pickup point had moved location ( could have been nice to know in advance - maybe with an written explanation/email )

Pros: The car rental was very good. The only thing was that after one day the air light was on. We had to inflat some air.

Pros: Fast and efficient and friendly representatives

Cons: They made me worry for my entire holiday about causing damage. It was the thing they kept on about. When I dropped the car off they left my family waiting for nearly an hour to be dropped to the airport, not telling us to wait outside for the shuttle bus.

Pros: Efficient and good price.

Cons: No specific point.

Pros: the price was unbeatable

Cons: there was only one staff, so wait time was very long.

Pros: Good service, professional attitude.

Pros: Fast service from Target rent as usual.

Cons: Fast and efficient.

Pros: The company charged a “cleaning fee” or said you had to professionally wash the car before returning. The car we received wasn’t even that clean. The company is trying to charge $600+ for a scratch on the bumper that was there when we got the car. Typical predatory car rental for tourists.

Cons: The company charged a “cleaning fee” or said you had to professionally wash the car before returning. The car we received wasn’t even that clean. The company is trying to charge $600+ for a scratch on the bumper that was there when we got the car. Typical predatory car rental for tourists.

Cons: They are attempting to charge me for a scratch on the bumper.

Pros: Good car with great fuel economy

Cons: The shuttle was not easy to find at the airport

Pros: Clear and easy to use service

Cons: Take photos of the car when renting. Was almost charged for existing damage.

Pros: Car was good and service was fast and efficient.

Cons: After returning the car, very minor scraches that were not caused by any accident from my side were discovered on the roof and on the front bumper. This was so minor that they could've been there when I picked up the car and I probably didn't see them. The agency (Target Rent) filed damage claim of more then 500 Euros for that. That's four time then what I paid for a whole week rent. I think this is systematic method, give you low price on the rent and then get back at you with fines.

Pros: Overall very good rental experience

Cons: Directions from the airport were inadequate. We had to call to get directions and they were confusing.

Pros: Everything.

Cons: Nothing.

Pros: Fast efficient service , car was in good condition.

Cons: Small wait time on return, but still quicker than on airport rental

Pros: the stuff was nice and helpful

Cons: very cold in the hall, colder than outside

Pros: Reasonably quick check out. Good pickup and delivery to the airport by van.

Cons: When checking back in they attempted to blame us for some lines on the van that we're there previously. I was relived that end the end we were not charged for these marks.

Pros: Friendly. Helpful.

Cons: Phoning for instructions for pickup was different. Not bad or difficult just different.

Cons: Service light showed up after 4 days of driving the car ( asking for oil change and service ) which was a bit of stress. It was not possible to go back to the target rent branch in Venise & they do not have a lot of rental desks where we went. If service has been done prior to the pickup of the car , it would have been perfect? Very difficult to find a garage that would do the service on the car after that. We waisted half a day trying to find a garage in Genova that did not have time for us.

Pros: Nothing

Cons: They try everything to change extra.

Pros: First, it is the Autosystem car rental, not Target Rent.

Cons: We had 2nd driver included at reservation. But they did not allow us to remove it at time of car pickup. (don't know if it was because it was pickup after hour due to flight delay or it is the policy).

Pros: The representative is nice & clarified the governing terms.

Cons: The pick up from airport took long time as it took more than 30 mins from airport to Target Rent for the reason the driver is not familiar with the rental receipt the I showed so he didn’t actually pick me up.

Pros: Car was beautiful in immaculate condition

Cons: Trying to find the shuttle lift in venice's airport was an absolute disaster there were no signs anyway. Need more visible sign on where to find the shuttle service

Pros: The money cost was the only thing I liked.

Cons: Guarantee deposit 1.000€!!!, no fixed the car old damages, the representatives were rude.

Pros: - car quality - pricing - easy location to drive back to

Cons: - away from airport and so takes time to get the car - does not accept Amex

Pros: Good car. Brand new. They collected us from the airport.

Cons: Advertised car price was a lot cheaper online but not available when trying to select it. Even when checking during other times a cheaper car is still advertised but not available. It was quite rushed when collecting the car as we were not shown any aspect of driving the car or it’s many functions.

Pros: During pick up the agent knew very little about the car

Cons: I found the agent was too focused on finding any little scratches and was not very interested in anything else

Pros: Nothing

Cons: Excessive charge for a very small alleged damage

Pros: The agent was very friendly

Cons: The office is located a little be far from the Aeroport

Pros: Nothinh

Cons: Dishonest scammers

Pros: N/A

Cons: Attitude of person taking phone call.

Pros: The kindness

Pros: Easy and affordable

Pros: Car

Cons: The money transaction was unfair, fraud.

Pros: The shuttle from the airport was fast and the service at the counter was pleasant and fast

Cons: Although I filled in the form with the option to cross the border to Slovenia, it was not shown in the total price and I was asked to add 70 euros at the time of picking up the vehicle. If I mark in advance on the form that I want to cross the border, then the price displayed on the Internet should include this cost - this created an inconvenience when receiving the vehicle.

Pros: Nothing. It's an offsite rental counter. There were no instructions about where to meet the shuttle. It was raining and we had to walk all over to find the meeting place.

Cons: in addition to my comments above, it took a long time at the counter to receive the car. When the car was delivered to us, the rep just gave us the keys and walked away. As soon as we received the car we had to find a gas station to put air in the front left tire. There was no sense of customer service by any of the three counter agents. We also had a change in our itinerary and when I asked if I could return the car earlier than anticipated, the counter agent did not offer any flexibility.

Pros: agents efficiency

Cons: far from airport. hard to find. long waiting to shuttle

Cons: Too many upcharges. Old car with a lot of KM.

Pros: agent

Cons: change the model of the car to one that wasn't so good

Pros: The agent was very friendly. We decided to upgrade from our original choice and this was done with ease.

Cons: The cost of rental this year was vey high( this is not unique to target ) and the car was not very clean when we picked it up .

Pros: Friendly and efficient. Good car.

Cons: Exact pickup point of the shuttle at the airport is not well defined. It is a large area, and we waited with all our bags on the wrong side of it, without knowing. The shuttle that came didn't wait for more than a minute so we missed it. There is also no shade in the shuttle waiting area.

Pros: רכב נחמד וחסכוני

Cons: גנבו לי עוד כסף מחיר יקר

Pros: everything ok, no issues

Cons: Too expensive

Pros: Friendly staff and polite.

Cons: Played the rental desk game, trying to make you buy yet more insurance, explaining the 'problems' with my independent policy and 'explaining' poor wording in the form where I had looked to ensure travel out of the country was permitted. Of course I'd 'misread' the form as there was an extra charge out of 'state' boundaries, but didnt mention 'National borders'. Didn't need this when I wanted to continue my journey. Next time I do this journey will look at public transport options.

Pros: It was very efficient.

Cons: The staff at the rental desk tried to persuade us for additional insurance, even though we have already bought.

Pros: Drop off and pick up.

Cons: We liked everything.

Pros: They NEVER gave me the car

Cons: Disappointed

Pros: pouliano made sure that we had a very good experience with target from start to finish.

Cons: Nothing

Pros: I recently bought an apartment in the mountains of italy. Flying in and out Venice I've been renting a lot of cars. Very happy I've found these guys. They are nice, efficient, do what they say and have the cars I want at a reasonable price. Plus they are super close to airport and there is a bus station across the street.

Pros: Excellent customer service.

Pros: Friendly service

Cons: A little confusing getting to the rental car office from the airport.

Pros: Efficient service and decent car

Cons: The shuttle at the airport was very hard to locate, with no signage. We had to wait over an hour for a shuttle. Ended up having to pay for an extra driver (unused service) because they did not accept my credit card.

Cons: Wrong information for lost money. Very bad

Pros: Efficient

Cons: Nothing

Pros: We had a lot of luggages and the agent gave us big car which can accommodate every thing we are very happy about the service recieved from Target car rentals