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Sicily By Car at Venice Airport
Customer Ratings and Latest Reviews
Cons: They are thieves
Pros: staff are very friendly and prompt.
Cons: do the car I was picking up is white the exterior is a bit dirty when I pick up the car. but the cleaning staff quickly clean it up when I point it out. do it add to my time getting out but its still a good service.
Pros: Straight forward service, and reasonably quick and smooth process
Cons: Baby car seat (9kg and up) was very budget. Could have bought a better one for the same price as Single rental
Pros: Upgraded to a better model for free, no hidden charges.
Cons: Very poor drop-off arrangement, we weren't given instructions for how to drop the car and were spoken to rudely as if our fault.
Pros: No Rental provided.
Cons: Did not accept USA NYS Drivers license. No indication of a requirement for International before booking. Completely disorganized my vacation
Pros: I liked the overall deal I received and like the vehicle I drove
Cons: The only thing I would complain about is how when I dropped off the vehicle, the employees looked angry, and were slow at getting to my needs.
Pros: Nothing - absolute rubbish!
Cons: Everything - a 2 hr wait to collect the car, was unacceptable - the car was dirty, there was no washer fluid - I wouldn't use them again
Pros: The pickup at the airport went well. The car wasthe expected model and was quite new, clean and running weell.
Cons: The drop off at the Florence airport was difficult. There were no directions to the drop off site. We had an early flight and nothing was open when we dropped the care off. It took us quite a while to find the key drop as it was not at the Sicily by car office.
Pros: Tires where worn out One of the windows stop working Then a message was telling me all time to change the oil
Pros: vehicle upgrade
Cons: location of car bay for pick up
Pros: The car was in great condition, and it was very easy to pick it up and return it.
Cons: I got to the rental desk a little before the time scheduled to pick up the car, and the representative said she could not start my process because it was earlier than scheduled (even though there were no one else that needed to pick up their cars who were scheduled earlier than me).
Cons: I was charged nearly double for my rental than what was originally quoted.
Pros: Easy check-in (once the desk was located).
Cons: The return desk at FCO did not have a friendly feel
Pros: Excellent service. Was able to easily make changes.
Pros: Re-adjusted my timing well due to flight delay.
Cons: Car rented (Citroen Picasso)had a timer on the power outlet, so the GPS unit died on me before reaching halfway to destination. I was not told and unaware of this.
Pros: No real concerns. Easy experience.
Cons: The GPS had not been updated for 33 months. No directions for the car return (different than pick up) made for a few circles of the block.
Pros: The staff girl in the office was unrespectful, and has poor communication.
Cons: No thing, & I will not deal with it again.
Cons: there should have been more staff at the counter, airco was not working very hot location, direction where not correct to get the car
Pros: Ease of communication with the representatives at both ends of renting and returning the car. We had a slight fenderbender with a guardrail and they helped us document the accident and get us on our way efficiently.
Cons: Hard to find the rental desk in Marco Polo airport. Need better signage, but it still didn't take long once we found the desk.
Cons: The car was not fully automatic. The tom tom was out of batteries when they gave it to us so we couldn't use it.
Cons: When I hired a more expensive car because my choice wasn't available I had no notion of what would be the final payment required. They talked me into taking a extra insurance.
Pros: Brand new car, clean And best price for 1 week rental!! Also comunication was perfect. Eager to help staff
Pros: The lady was very friendly
Cons: Selling a product that in fact was incorrect