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NoktAutos at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car was great packed with features.
Cons: Car should be double checked before dispatching as there was an issue with a tire. However was sorted out later.
Cons: 1- The car they gave me (Peugot 2008) was not as big as the SUV I originally booked (Nissan Qashqai). 2- In my booking confirmation it said the extra driver was free, but the car agency said I had to pay 10 Euros per day for the extra driver. 3- My booking said it covered the road tax (Toll tax fees), but it wasn't and they made me pay it in cash after car delivery. 4- They were trying to imply I had the car door scratched, but lucky for me i took a video that showed the car was already scratch
Cons: There is no office at the airport. Service provider was not punctional. Service provider was trying to find the defect of the car after returning. I returned the car perfect condition.
Pros: They will not return the deposit
Cons: They will not return the deposit
Pros: - it is nice that the agent waits for you outside with the car. - friendly agent that could speak English well enough.
Cons: Overall, I had no issues with NoktAutos. The actual office is nowhere near the airport which wasn't clear during the booking. The agent waits for you at the departure gate and hands you the keys. The problem is if you want to pay extra for insurance or for the toll on return, the guy makes up quotes off the top of his head including for the toll!!!
Cons: from the beginning, no one was met me in the airport entrance, i was waiting for 30 minutes till some one ask me to hold my bags and move to gate 7 to pick up the car!!!! .The break was not functional working with high sound of squeaks !!!! I was asking and renting Peugeot 2008 and i got duster !!!
Pros: Still not yet my advance payment return
Cons: WARNING!!! NoktAutos is very dangerous company. They don't give back money for quarantee.!!! Choose another company.
Pros: To learn thire employment how to deal very good with custmer
Cons: Because they don't know how to deal very good with customer. This is the first I deal so badly with them
Cons: I booked an automatic car and they had manual
Pros: The representative was on time and kept calling me to pick up the car even though I was late for pick up.
Cons: He kept on convincing us to take the full cover insurance plan.
Pros: Fast, clean car, and good customer service
Cons: They should choose a better location, I needed to call them and walk to gate 7 and waited their representative, if they can pick the customer from the airport and be there before they arrive it will be better
Pros: Representatives has very bad english so hard to communicate with. Also waited for 1 hr for representative in the airport
Pros: They are very cooperative and good people
Cons: Convenient pickup and drop off instructions. All information very clear
Cons: I was not informed that the agency is not at the airport. That caused an inconvenience as I was at the airport to collect guests and did not wish to leave the airport to collect the car
Pros: I liked that the drop-off was quick and at departures level of the airport.
Cons: 1. They sublet to another company. 2. Advertised taking AMEX, but did not. 3. To give me the car, they took 40 Euro cash for full insurance even though i had paid for it online already. This because of not accepting AMEX. 4. Nobody to collect me as advertised. Called company and guy arrived 30 mins later whilst I waited outside. In a nutshell, false advertising, not the renter itself, poor service. What else can I say?
Pros: Very bad !
Cons: Very bad !
Pros: THEY WERE ABLE TO PROVIDE A SMALLER CAR.
Cons: WE DID WANT A SEAT IBIZA AND GOT A DAIHATSU - AND THE FIRST CAR GIVEN WAS WAY TO BIG.
Pros: Nothing special. Lower than average
Cons: The car was not as described. There was no one at the time of picking up the car and we had to wait until the agent arrived. The child seat was not comfortable and was not fitted properly. We also had to wait for 30 minutes before we find out that the agent will not show to pick up the car and we had to keep it in the parking. Moreover, we had to pay for the parking!!