NoktAutos at Istanbul Airport

Pros: سيارة مريحة وبحالة ممتازة

Cons: لاشيئ

Cons: It seems that this is a broker working with the rental company that gave me the car and they took me from airport in a very narrow car to thier office away from airport to force me take the car that they wanted me to get

Cons: They charge security deposit much more than its stated in discover.com. They didn’t pay back my security deposit almost a month now. I chat with agent at the company, but no prpoer respond yet. The office is out of terminal and its a headache for passengers. You have to call several times and wait until somebody show up. I don't prefer this rental company to anyone. If they don’t pay back my security deposit, I would call my bank and claim fruad transaction as I told their agent too

Cons: BEAWARE, I have returned the car in 9th Mar and till now they have not returned my security deposit. I have paid 800 Euros and they did not retuned it!

Pros: I recommend this company to everyone, which provides reliable and fast service. Especially the sales consultant Mehmet Emin was very helpful and problem-solving.

Cons: Everything was exactly as it should be.

Pros: Do not trust them they lie and refused to return my deposit until 26 days after rental

Pros: DROP OFF WAS GOOD

Cons: THE SIZE OF THE CAR

Pros: East to reach via WhatsApp

Cons: The car was unsafe.

Cons: No office in the airport and they are not clear and not street forward

Pros: Nothing

Cons: Everything , very disappointing

Pros: Clear instructions. Easy pick up and drop off.

Cons: Car cleanliness was average from inside. Despite telling them they didnt clean. Also they gave us the van with almost empty fuel. They did not fill it up to full. Usually rent a car services have either full tank or atleast half.

Pros: More Support require from the rental team

Cons: They they don’t help us initial

Pros: The car is new

Cons: I received the car without any gasoline

Pros: Nothing

Cons: Car very dirty. Oil tank is empty. So many dented and scratch around the car. Even the interior was bad. Asked for baby carseat, they provide me child carseat. Force us to add insurance €250 for the whole period eventhough we told we already had full coverage. Insist on saying the additional was to expedite police report in the case of car accident. This is bad you see, because it scared foreigner when you come out with those kind of story.

Pros: They say we need deposit, but they take money from the card not as authorization! Or even block!

Cons: They charged me 150 lira for crossing the bridge while the price is 15 lira!

Pros: The car delivery

Cons: They are adding on unnecessary invalid charges They charged me 479 Lira for tolls I didn’t use. My GPS was on no toll road all the time and I just drove in the neighborhood. They also were going to charge me 500 for washing the car even though I returned the car clean. I am not a smoker and they were going to also charge me for smoking. All theses charges are a rip off.

Pros: I SAID BEFOR ALL THINGS ARE OK

Cons: I SEND YOU THE PROPLEM I FAICE FROM THEM

Pros: Booking confirm but person in charge not shown

Cons: Bad

Pros: NOTHING, BAD SERVICE. IT TOOK ME ALMOST ONE HOUR TO PICK UP THE CAR THE GREETER WAS VERY LATE ,NOT ANSWERING THE CALLS

Cons: BAD

Pros: Perfect

Cons: Pick up and drop of very fast Friendly stuff

Pros: friendly staff also I didnt accept the extra insurance. they still polit and patient to me.

Cons: easy and efficient drop off on site of airport.

Pros: سرعه التجاوب والرد والبيان لا سيما من الأخ زياد

Pros: Great company! The car was in amazing state! The representative met me at arrivals!

Pros: Very bad company very bad car very bad employee

Pros: nothing

Cons: everything

Pros: Best car Rental company in Istanbul

Cons: All was great 👍

Pros: Very bad company

Cons: Very bad company

Pros: Nothing ,

Cons: I booked with NOKTAUTOS but there were no office for them , lastly I was told to go to Eva whom told me I have no reservation and no car,... lastly I was given smallest car ever

Pros: I do not recommend dealing with this company, their treatment is very bad, and they took 5000 pounds from me as insurance and did not return it to my account. They also demand that I pay road tolls and demand that I pay fees for the extra kilometers in the car, even though I rent open kilometers I also paid accident insurance of $12, although I rented the car from the site, including insurance against accidents of $12 per day.

Cons: I did not like their dealings with me, trying to defraud me and exploiting me by paying additional amounts. They also photographed the visa card, and after that, a withdrawal of 350 Turkish liras took place from a tourist site that I do not know, and I think that their employees took advantage of my card in that process.

Pros: Good services

Cons: The price is very high

Pros: Car was almost new, but not what I ordered.

Cons: I ordered automatic gearbox, but received manual. Also child seat and booster - received two child seats. Luckily it was transforming to booster - lost a space in trunk due to upper part of seat. To all my objection one answer - we got what we got, no other option or suggestions from rental company. Incorrect message for "meet & greet" - no one was meeting at place written in voucher. A lot of time spent to find where to pick up car.

Pros: I would recommend call directly to rental place to reserve the car this will save money for you

Cons: When paying the money, the payment device was broken, and their excuse was the slow internet, which forced me to pay the money in cash

Pros: Nothing, just a bad service

Cons: for more than 30 days I still fighting with the supplier to get my deposit of 595 euro back.

Cons: When I rented the car, I paid 144 pounds for comprehensive insurance, and when I went to receive it, he told me that you have to buy another insurance of the same value, 144 pounds, and because I am forced to, so I bought it, but I hate that something is forced on it.

Pros: Very professional and quickly services, good prices and amazing rental agent and representative

Pros: good price

Cons: when you go to them they took more mony and said deposit take more time to received if u pay 50 euro we will not take deposit , A legitimate way to take the previously displayed price difference. As they say, they give you with the right to take with the left

Pros: Car was great packed with features.

Cons: Car should be double checked before dispatching as there was an issue with a tire. However was sorted out later.

Cons: 1- The car they gave me (Peugot 2008) was not as big as the SUV I originally booked (Nissan Qashqai). 2- In my booking confirmation it said the extra driver was free, but the car agency said I had to pay 10 Euros per day for the extra driver. 3- My booking said it covered the road tax (Toll tax fees), but it wasn't and they made me pay it in cash after car delivery. 4- They were trying to imply I had the car door scratched, but lucky for me i took a video that showed the car was already scratch

Pros: Nothing

Cons: There is no office at the airport. Service provider was not punctional. Service provider was trying to find the defect of the car after returning. I returned the car perfect condition.

Pros: They will not return the deposit

Cons: They will not return the deposit

Pros: - it is nice that the agent waits for you outside with the car. - friendly agent that could speak English well enough.

Cons: Overall, I had no issues with NoktAutos. The actual office is nowhere near the airport which wasn't clear during the booking. The agent waits for you at the departure gate and hands you the keys. The problem is if you want to pay extra for insurance or for the toll on return, the guy makes up quotes off the top of his head including for the toll!!!

Cons: from the beginning, no one was met me in the airport entrance, i was waiting for 30 minutes till some one ask me to hold my bags and move to gate 7 to pick up the car!!!! .The break was not functional working with high sound of squeaks !!!! I was asking and renting Peugeot 2008 and i got duster !!!

Pros: Still not yet my advance payment return

Cons: WARNING!!! NoktAutos is very dangerous company. They don't give back money for quarantee.!!! Choose another company.

Pros: To learn thire employment how to deal very good with custmer

Cons: Because they don't know how to deal very good with customer. This is the first I deal so badly with them

Cons: I booked an automatic car and they had manual

Pros: The representative was on time and kept calling me to pick up the car even though I was late for pick up.

Cons: He kept on convincing us to take the full cover insurance plan.

Pros: Fast, clean car, and good customer service

Cons: They should choose a better location, I needed to call them and walk to gate 7 and waited their representative, if they can pick the customer from the airport and be there before they arrive it will be better

Pros: Representatives has very bad english so hard to communicate with. Also waited for 1 hr for representative in the airport

Pros: They are very cooperative and good people

Cons: Convenient pickup and drop off instructions. All information very clear

Pros: Helpful

Cons: I was not informed that the agency is not at the airport. That caused an inconvenience as I was at the airport to collect guests and did not wish to leave the airport to collect the car

Pros: I liked that the drop-off was quick and at departures level of the airport.

Cons: 1. They sublet to another company. 2. Advertised taking AMEX, but did not. 3. To give me the car, they took 40 Euro cash for full insurance even though i had paid for it online already. This because of not accepting AMEX. 4. Nobody to collect me as advertised. Called company and guy arrived 30 mins later whilst I waited outside. In a nutshell, false advertising, not the renter itself, poor service. What else can I say?

Pros: Very bad !

Cons: Very bad !

Pros: THEY WERE ABLE TO PROVIDE A SMALLER CAR.

Cons: WE DID WANT A SEAT IBIZA AND GOT A DAIHATSU - AND THE FIRST CAR GIVEN WAS WAY TO BIG.

Pros: Nothing special. Lower than average

Cons: The car was not as described. There was no one at the time of picking up the car and we had to wait until the agent arrived. The child seat was not comfortable and was not fitted properly. We also had to wait for 30 minutes before we find out that the agent will not show to pick up the car and we had to keep it in the parking. Moreover, we had to pay for the parking!!