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Alamo at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Reliable service and reliable car.
Cons: Taking the €500 for security deposit and not knowing when they will refund back through my credit card does make me worry a bit.
Cons: You took a deposit of 1500 from me and 1202 were returned
Pros: Very polite service guys. They bring also a glass of water which was a big suprise for me.
Pros: Dropping off was fast and easy
Cons: Nobody at the rental desk. The car I chosen with GPS was not available. No liquid for the wipers
Pros: Reliabilty.
Cons: Time taken to register on the desk.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The minimum rental age for vehicles in car groups Compact, Standard, Intermediate, Minivan, SUVs is 25 years, and the driver must hold a driver license that is valid for 2 year(s).
The minimum rental age for vehicles in car groups Luxury, Premium, Special is 27 years, and the driver must hold a driver license that is valid for 3 year(s). A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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