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Enterprise at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing this time
Cons: I used to always like to rent from enterprise rent a car during the last 5 years. But this time the treatment was so bad. I rented Nissan juke SUV. And then they decided that a compact Hyundai is of the same category….. when i returned the car there was a small scratch that they claimed charging me 100 usd…. Although used to like this company but no longer…. Also the insurance included they didnt consider it.
Pros: Fast response if any problem
Cons: When we put back the car to the IST airport, the representative of enterprise told me that I have to pay 470 Lira due to the car is dirty, and I complained this, it's normal because it was rain, then maybe the boss on this counter agreed, he said no need to pay. Anyway thanks Enterprise
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Country entry stamp that is not older than 6 months.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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