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Goldcar at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Phone line not answering
Pros: Easy to pickup and drop off. Sales person was efficient.
Cons: As I dropped the car off early morning no one was available to confirm that they received the car back in the same condition I took it out in.
Pros: Prefill own data
Cons: No android auto in car. This should be labeled clearly. Dangerous to use maps just from phone.
Pros: The staff is good and friendly
Pros: Great car, great service, most importantly honest service, all you need.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers must be present when picking up the vehicle.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
For vehicles not returned in an acceptable clean condition, an additional charge of 720 TRY will apply.
An administrative fee of 400 TRY will be charged for each request received from the traffic police.
All refunds (unused fuel, deposit, etc.) are made in TRY even if the customer was originally charged in a different currency when picking up the vehicle.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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