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Goldcar at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Phone line not answering
Pros: Easy to pickup and drop off. Sales person was efficient.
Cons: As I dropped the car off early morning no one was available to confirm that they received the car back in the same condition I took it out in.
Pros: Prefill own data
Cons: No android auto in car. This should be labeled clearly. Dangerous to use maps just from phone.
Pros: The staff is good and friendly
Pros: Great car, great service, most importantly honest service, all you need.
Pros: The drop off
Cons: The rental desk agent interaction is the worst customer service ever received. They are all crooks who try to upcharge and up sell insurance when you don’t need it. They try to charge more for a deposit than what is stated on the contract. Stay far away from this company. I gave them three chances due to the low initial rental price online I should of known better. You get what you pay for.
Cons: Office was closed! Phone never answered!!! Had to find another car. Unbelievable.
Cons: They don't you provide you with a bill for the road toll charges (HGS). They just charge your credit card and you just have to accept the charge !
Cons: NO NAVIGATION SYSTEM IN THE CAR.
Pros: price at first but with insurance it was more expensive than other companies
Cons: ask for full risk insurance and the car wasn't at good condition at all.
Pros: Friendly Staff
Pros: No open speaks English to go over the rental condition. Please hire people who are able to communicate with tourist
Pros: Friendly staff well priced (when using own car Insurance) relative new and good car [airport; has a 'Socar' fuel station within 100 meters of rental cars return station]
Cons: 1) Excessive 19 page Contract on Carrental 2) Not clear where to find them in basement (R level) under Arrival 3) Incorrect car initially given to us, we had to point out contract details incl. model and reg before they changed 4) when we returned our Car: no paperwork/contract signature is provided to state 'ok condition on return' (leaving open to abuse)