WindyCar at Istanbul Airport

Pros: The receptionist was nice

Cons: I had a disappointing experience with this car rental company at Istanbul Airport. When I arrived at the office, there was no staff member present, and I had to call the employee myself. He arrived 20 minutes later, which caused an unnecessary delay. The car I received had almost no fuel, which is unacceptable and very inconvenient after a long flight. The employee did not provide any paperwork or receipt when handing over the car. Additional fees were added by the rental company and an invo

Pros: Wonderful

Cons: Vey nice

Pros: The onboarding official was great.

Cons: High mileage car, smelly, dents, not fueled. Had to reject the first car and the second was not better.

Pros: Nothing to like

Cons: Got a pretty old car, I have rented over 100x with other companies never had that. Next day I got the car the tyre pressure light got on, I had keep checking the pressure of the tyres, I called windycar and I have been told that it’s probably a mulfunction I shouldn’t have to worry about it ? During my rental the front left light bulb blew off, I had to get it replaced myself and got the money back in local currency just before I flew back which wasn’t very helpful, the drop off was a disaster.

Pros: Car wheels were very bad

Cons: I got to pay by Visa HGS/OGS 65.89 euros without any explanation.

Pros: I got the car I requested!

Cons: I never got the baby seat that I paid for, plus the hidden costs that I had to pay.

Pros: Helpfull team,friendly communications.

Cons: Was very good

Pros: Good

Cons: Not fair on dealing with people My mistake not getting full coverage

Pros: We were charged 44 euros without explanation what for from the credit card deposit. Car was returned as taken but company tried to blame us for a scratch that was there before. Tank was not full on pickup so we took a picture so this was not the charge.

Cons: Scam - charges my card (without authorisation) for tolls in EUR even though the charges were in TL. They didn't provide the invoice for the charges and didn't communicate that the charges will be taken (despite the fact that I specifically asked for it). The car was in a bad condition.

Pros: Very professional and understanding

Cons: They are quick and know what they are doing

Pros: People

Cons: Empty tank policy. It is a rip off

Pros: Good and friendly service

Pros: Nothing

Cons: Can’t take payment,

Cons: Your company is not honest. No delivery of documents either at beginning of rental nor at the end. Actual invoiced cost $246 US much higher than rental cost $163 US. The return address I was given in Geziemir refused to accept the car. I had to drive another 15 km to Izmir airport to return vehicle

Cons: I have used the car for few hours in last day but they charged me full day

Pros: Very welcoming people, good lads

Cons: Walking back up to the departure gate, can’t do much for that anyway nothing major!

Pros: I liked NOTHING.

Cons: Vey bad, late, Dirty and fuel zero. Poor experience. I would never repat it.

Pros: Efficient hand back of the car

Cons: Not similar to what was paid for

Pros: Car quality and condition

Cons: Communication isn’t great, people handing over the car also didn’t know 100% about the car functionality

Pros: Nothing really, it was supposed to be a cheaper option, but ended up being more than Avis.

Cons: - Ripoff fees: a car with a totally empty tank so I had to gift them $30 worth of gasoline. (There is a gas station 1/2 mile away, they could have brought a full tank) - not open 24 hours and charged me for the garage to return early - Sort of cocky attitude from the rep in our text communication for the return. - They "upgraded" the car, which is not good for small parking spots and streets in Istanbul. - The tire pressure warning was on throughout, they claimed that it was OK.

Pros: Nothing

Cons: I rented opel Astra, they gave me old hyundai bayon. dirty inside. Representative was rude. I do not recommend windy car

Pros: I had the worst experience you guys are fraud... I booked through visa credit and at the desk I had cash visa debit and also said same card orginal booking not with me but can be booked online they did not accept anything and the most rude staff... I will put reviews on booking.com and social media soon if you don't return my deposit...

Pros: Very bad, if the company was closed I should have been informed and a confirmation shouldn’t have been given.

Cons: Everything was very bad

Pros: Easy drop the car , they were cooperative and allow us to drop a car near to departure gate

Cons: Long time take to pick up the car almost it’s take one hour

Pros: The staff were nice and friendly

Cons: Not in terminal as advertised .

Cons: The car was delivered with scratches on thw body and not the one we chose

Pros: Very good service.

Cons: Nothing

Pros: Fast and good

Cons: Nothing

Pros: Cihan at the istanbul airport office is a rockstar

Pros: the car condition the car type whatsapp customer service ease of return the car in terminal office

Cons: car given with empty tank picking up the car was far from the exit door

Cons: The child seat was unsafe. They didn't have an office or a parking lot at the airport. They use some other brand's office. Cars are brought by their drivers to a public area.

Pros: Not very many, they don’t accept cash, the car was new

Cons: Tires preassure was with a mistake signal, passenger’s airbag didn’t work

Pros: Nothing window of driver not working , car without maintenance , Ac very bad, no petrol in the car , i delayed 2 hrs because i take the car from office not from terminal becaus if i accept to take from air port afraid to sleep in the airport , Discover car is fully responsibility to put them under car list or push them to modify their services

Pros: my flight was delayed and the people at the rental office didn't want to wait for me. They took my money but I didn't have the car...

Cons: I called them and informed them that the flight was delayed, for that reason I could not help in time. We asked them to wait for us, but they were indifferent... we were left without a car and without money... horrible experience!!!

Pros: Exactly, nothing. I can't your company car.!!

Cons: Exactly, nothing. I can't your company car.!!

Cons: Windy car has no office in the airport by their name, they are under 5S office name. They didn’t notify me before, and there was no sign to guide. It’s take time to find them after calling the number in the invoice. Drop off take time due to waiting for for the agent to come despite calling him 20 min.

Pros: I would thanks them for every thing but my garanty amount still not released

Cons: Should be fast for refund amount

Pros: Best rate

Cons: Late car arrangement to find the officer and company booth

Pros: The service is very bad and we did not like anything

Cons: There is no queue at the rental office, talking to more than one customer at the same time, and the difficulty of reaching the place to deliver the car. The company employee attacked us with a loud voice and mistreatment, refusing to help find the car, and we were expelled from the office and verbally abused us. The service is very bad and we did not The insurance amount will be returned

Cons: The car was not at the airport , we pick up the car at there location outside the airport terminatl

Pros: I couldnt get the car i booked. Customer service didnt help at all.

Cons: No rental desk at airport terminal for picking up the car. No rental desk at airport terminal for dropping off the car. Long time spent for dropping off the car.

Pros: Car cleanliness Overall condition of the car Time spent picking up the car

Cons: 1- there was an employee who did not respect the customers, because at the time of handing over the car to the office, he informed me that he was not the employee responsible for the car because there are two companies in the same office, and he threw the key on my bag and I returned and put the key inside the office 2- They deducted 20.59€ right after handing over the car (I do not know why) 3- the car was similar but not bad

Pros: The Hyundai i20 was really good value for money. Picking up the car at Istanbul Airport, the handover asked for a tip. The car had no fuel, so the driving range was 8 km. I've rented in many countries, but this is the first time I've seen such a case. There was no washer fluid in the car. The returning Trabzon staff were really friendly. Thank you so much.

Cons: The Hyundai i20 was really good value for money. Picking up the car at Istanbul Airport, the handover asked for a tip. The car had no fuel, so the driving range was 8 km. I've rented in many countries, but this is the first time I've seen such a case. There was no washer fluid in the car. The returning Trabzon staff were really friendly. Thank you so much.

Pros: Friendly guy!

Cons: Dirty and in poor condition car