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EXPY Car Rentals at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Worst experince ever!!!!!!!! The brake pad worn out and they didn't answer my phone calls. The gave me a broken front mirror of the car, which was fixed with silicone before. The last day the mirror started to shake a lot so I fixed it with tape. When I delivered the car, they wanted to charge me for the mirror, although I bought a full insurance package , and I didn't hit the car anyway to break the mirror, I said the mirror was broken and there were traces of silicone. Then, when they saw the
Pros: - Car quality was good
Cons: - They operate under another name is not EXPY, it was very hard to find the place to pick the car, we need to call them and the company actually calls EVA. - Not flowing proper process to check the car, made all very confusing - Pressure to get insurance - Staff don’t speak English very well - When drooping the car back there was no receipt or any explanation about extra taxes for tolls, again quite confusing - Tricky fuel policy. There is barley no fuel and you bring back same.
Cons: Got to the car rental office (Eva-Expy) and car was not on location despite providing pick up time and flight info. We had to wait about 1.5 hours with luggage and kids until car arrived. People in the rental office tried to sell insurance in exchange for not having deposit hold on credit card as well.
Pros: low price
Cons: - Gas tank was so empty it could only take us to the airport gas station. - Car was very dirty. - The tires were overly inflated and we had to fix it. (It was hard to diagnose it as I don't speak Turkish) - Car documents were not handed to us. We found them after drop-off in the glove compartment. - 1 company pretended to be three different ones (Eva, Expy, Nokta). Because of that, they couldn't use my credit card to process the 2 rentals I booked with my credit card. - No one in the airport kn
Pros: Not much
Cons: EXPY doesn't exist, its actually called Eva car rent, there is no sign of EXPY nowhere în the airport, needless to say it want easy to find it without knowing this before hand. Another issue is that we received the car with an empty tank. There is a petrol station right outside the airport but you can only do a full tank, and we werent planning on doing 800km with the car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, Country entry stamp that is not older than 4 months.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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