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Autounion at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: There’s nothing to like about the rental place
Cons: Everything it was the worse experience of my rental do not rent from there
Pros: The car wss ready at the time specified, I hot the car I asked for.
Cons: Some issues with the plate fallong off all the time, one of the baching lights not working. Tried to modify the rate saying that discovercars rates were not up to date. I answered that they were bound by the legal agreement, and that the rate would not change. They had to oblige and they did. Paid for the gps but it wasn’t available in the car, had to use my phone. They did not reimburse the gps expense.
Pros: Car was as expected, no issues
Cons: Auto Union contacted us the day before we were due to return the car saying we needed to return it several hours before the official return time. We were far from Istanbul and needed to catch a ferry as part of our journey and so stressed by this. They were insistent and unapologetic. The car was booked months earlier but they didn't mention this at the time of booking or at the time of collecting the car. Very unprofessional behaviour. Would not use again.
Cons: It was not clear that the drop off point was not at the airport and was 8km away. We were picked up from the airport and driven to the location, asked to pay up front, and we're given a car on literal empty. We were then told to bring the car back as close to empty as possible, an obvious ploy to end up with free gas.
Pros: I waited more than an hour outside the airport when it was very cold
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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