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Autounion at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Dropping off the car was really easy, shuttle service to the airport was very quick wasted no time and the sales person spoke perfect English.
Cons: They provided me with a Fiat which drove quite well, I think if the car did not have marks or dents then I would have given the car 10/10.
Cons: The light was damage the car was all scartches the dropping off is too bad the ofice is not in the airport you will wait for long time to pick up and the drop off
Pros: The people were so helpful and kind and friendly. Would highly recommend to hire a car from them
Pros: Friendly staff, very good communication and followup
Cons: Car was empty (no fuel), should had full tank as per policy.
Cons: they refused to give me the car and cancel my reservation and i had to rent form the airport and that cost me more money
Pros: They don't refund my money
Cons: They don't refund my money
Pros: The agent don't know how to block money from my bank card so he refused to complete the deal
Cons: Nothing I didn't take or use the car
Cons: They did not have the car or anything close to the one I picked on website.
Pros: The service was great thank you
Cons: Unfortunately the car was not what it should be, and it is not my reserved specification
Pros: Reasonable cost and car as specified met my needs.
Cons: Car was delivered with just a minimum amount of fuel. Light for low fuel came on after going only 25 km.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off