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GreenMotion at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Never green motion again
Pros: Being provided with new car
Cons: A little short of English communication on the spot and later e-mail in Turkish
Pros: Quick pick up time
Cons: I was forced to overpay for not having the car I was booking , The office reception procedures are very slow and unprofessional
Pros: لم يعجبني شي
Cons: اخذ مني أكثر من قيمة الإيجار وحسب على قيمة رسوم الطق
Pros: Nothing it is the worst car rental provider I ever dealt with
Cons: Car was handed over to me with empty fuel, not even the same category I requested. I booked an SUV and they gave me a sedan insisting that it is the same category. I had to pay extra insurance even I booked full insurance. Customer Service told me on the counter that I'm a liar . Honestly it is the worst experience.
Pros: Staff is very good
Pros: They took more than i should pay
Pros: Worst experience
Cons: Worst experience
Cons: They force and scare you in order to pay for their full insurance although you have already paid via your booking agent (discover cars) they will try to scam you be careful if you got already the full coverage. Also they took 200+ Turkish Lira because the fuel level was a little lower than it was when I collected the car.
Pros: I like that their office was right at the front door.
Cons: The associates was not helpfull and he pushed me to buy the insurance, I showed him that the car has basic insurance through the discovery and also I mentioned to him that my credit car would cover the rental insurance but he did not let me get the car unless I buy their insurance.
Pros: Very polite, nice and fast service.
Cons: sometime had problem to speak in English over the phone.
Pros: Receive very good service.
Pros: Everything, except OGS/HGS information.
Cons: We wasn't informed by word or written if there is a HGS/OGS sticker/transponder in the car, so we couldn't decide, if we have to buy one or not.
Pros: Not bad
Cons: Not bad
Cons: They did not acknowledge the paid full insurance coverage that i bought while booking the car through Discover car.
Pros: موظف تسليم السيارة في الكراج
Cons: عدم وجود موظف جيد لم يستطيع إدخال بيانات البطاقة لعدة مرات اسوء تجربه جلسنا في المطار لمدة ساعة ونص لإدخاله معلومات خاطئه عن بطاقة الائتمان خمس الي سته محاولات خاطئه على البطاقة لإدخال الصلاحية
Pros: I received the car and was under the service even next day I called them about the car need the service and no body respond and the was not a back camera and no sensor even the wiper was damaged.
Cons: In airport office forced me to pay for police report they told me for minor damage the police won't come to make the report on this case you have to pay 3600 TL I refused because I paid for full insurance then he told there's a discount 1650 TL and I paid I think is kind of tricked but I don't want to waste more time then I paid 1650 TL and I paid deposit 1500 TL .
Cons: Car interior and exterior were fully dirty. They gave me the car with empty tank of gas. Yes it was empty, fully empty. Car was showing estimate miles until tank done is 3 miles. They wanted me bring back like exactly this. How can i do that? I felt stressful. I returned the car with gas more then i receive because i can not hit the road with empty gas tank. I never use this car rental company and also probably discovercars.
Pros: Very quick and easy
Pros: Good cars and staff
Cons: The car was not ready and ask me to wait around one hour.
Pros: The service was perfect.
Pros: They are so professional and helpful.
Pros: Easy location, nice car.
Cons: Upsell on pickup, didn't have the car I reserved and made me pay more for insurance.
Cons: They have no commitments of what car you reserved
Pros: De medewerker bij droppen off
Cons: De medewerker van de desk service en onduidelijkheid over de snel weg.
Cons: Insurance doesn't cover everything actually, as the employee at the reception desk told me
Pros: Generally all is ok.
Cons: The agent try hard to convince me to take the "unlimited insurance" which I feel not required.
Pros: because they didn't gave me the car and they did not bring my money back
Cons: because they didn't gave me the car and they did not bring my money back
Pros: Rude .. unprofessional
Cons: Rude .. unprofessional .. slow
Pros: Good company
Cons: Not honest. Stay away from those people.
Pros: Speed of process, best rental option (e.g. 0 deduction),
Cons: Some staff should not try to take an advantage of customer that he doesn't know the hidden small hits and scratches in the car.
Pros: I like how you are good in stealing money from people
Cons: The person in charge for picking up should speak English same the one who is on the rental desk . This will encourage people to go for rent from Green motion.
Pros: nothing add value , non respectful
Cons: no respect for Time , commitment, countability...
Pros: It was fast and easy
Cons: They charged me more than they should without explaining me why. Also, the car had a lot of bumps and dents.
Cons: Horrible service, spent too much time picking up then got smaller car from the one I rented online, the car needed service after 4 days, getting customer service was a nightmare and when I get to someone and they don’t have an answer they just hang up on you, after drop off charges keeps coming for cigarettes burn and I am not even a smoker, also when I returned the car half way through the reservation I should get %50 refund from the rental cost but no greenmotion takes your money and then some
Pros: I dont like
Cons: I dont like
Pros: Nothing. Never again.
Cons: Everything: upselling, lies, forcing money out of you and changing money without authorization.
Cons: Took forever to return the car because they thought fuel was not sufficient, took three people to figure this out.
Pros: nothing!staff was rude !
Cons: staff was rude!when i send the car for drop off,the guy ask for TL50 to clean the car.
Pros: There is nothing I like about them. They are not a good company and they do not respect their customers in terms of the availability of their cars.
Cons: All of my experience was a disaster. They forced me to sign a mail order agreement where the blank for the price is empty and they said it is for traffic fines but it is a really legal misconduct I think. There are many things as I stated in the comment box under the first question.
Pros: Very friendly staff good car for good price
Cons: My contract was with global car Worst company ever They didnt come to meet and great They turned up after 2 hour waiting. Car was cheapest car We paid for good car .i called discovery car than Chnaged my contract to green motion. They were sooo helpfull and gave me veeery good car
Pros: Bad service
Cons: Bad service