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Keddy at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The telephone number on the voucher was wrong and I did not find the office at IST Airport Terminal. I had to chat to the agent 9nline and then given another number and then I was told its part of EuropeCar which they have an office at IST Airport. They should update the contact details.
Pros: The agent helped
Cons: They charge you for gas when I left the tank full.
Pros: Fast friendly serive
Cons: Should have sign up with Europcar rental desk so easier to find though it does state on confirmation.
Pros: Cheaper rate and prompt response
Cons: We had issue with the rental services. The Europcar employer in Istanbul airport requested us to return the car license when we dropping off the car which we didnt even know what was that. No one gave us that when we took the car. The pick up process was so fast that the staff didnt even explain many things. We had to ask how and who to contact during emergency and how to out of the parking building. The company is good but some service required improvement for sure.
Pros: I did not receive my deposit yet
Cons: The english language is not perfect Delay in paper work No answer for calls
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A separate fuel deposit is required when collecting the vehicle.
Fuel deposit prices can vary depending on the car model and market fuel prices in force when collecting the car.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Winter package, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.