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Europcar at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Clean and well-working car
Cons: Nothing so far
Pros: Was very disappointed this trip
Cons: When i went to pick up no one at the desk. Left waiting 10 mins then gave me the car with horn not working, when i said it they said its okay and they didnt have other cars. Upon drop off there were no trolleys available and the guy at the desk said yeah. Just carry the bags and go, i had 6 pieces of luggage and they didnt care. No one could speak English and drop off desk also had to wait for the worker to come as no one was at the desk. Car was given very dirty and the worker Didn’t care
Pros: I did not receive my car and you did not send any reservation.
Cons: Really ? You are scam.
Pros: Smoking smell inside the car
Cons: The guy in the drop off keep asking me for tips
Pros: polite staff, brand new car, reasonable price
Cons: car was returned to non-Europcar staff as this has been outsourced to another company I had to wait some time because there was a very small scratch on the side mirror, although i had full insurance coverage. Finally a staff from Europcar came to examine the scratch and said it was alright
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Luxury, Intermediate, Minivan, Premium, Fullsize, Special a driver license issued at least 3 years ago is required.
A local renter is defined as a renter who is a resident of Turkey. Local renters must pass a Findex credit check to pick up the car. Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, Maestro credit card, American Express credit card.
For the Standard, Intermediate car group, a minimum of two credit cards issued on the main driver's name are required.
Credit card must be valid before rental period for at least 90 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off