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Europcar at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great car and efficient pickup and drop-off
Pros: The guy who helped me load the luggage at the airport when I picked up the car.
Cons: There is only on fuel line when I picked the car the fuel light started as soon as I left the airport and I wasn't sure if I can make it to the petrol pump. Both agents at the pick up and drop off. The drop off agent he didn't even show me the way to the passenger building at the airport. The drop off location is very complex and hard to find.
Pros: Friendly staff, welcoming, and pleasant, quick to add a phone dock for map reading, helped with luggage, offered a coffee and a seat in the shade while they brought the car around
Cons: Long contract only in Turkish language - trust in the Europcar brand made it more reasonable to sign.
Pros: Nothing to say good about Europa car company
Cons: When I arrived I took 30 minutes waiting for the desk employee was not available and no one there Car very basic no sensor no rear camera and the car also have brake problem than I called the agent to replace it with another car but no response
Pros: The personals was both great and delivery was fast
Cons: The car return to sabiha airport
Cons: The security deposit has not been refunded And they tried to withdraw extra money from the Credit card and diesel wasn't full.
Pros: Very slow one agents only long que
Cons: I extend my car rent they give me very high price
Pros: Clean and well-working car
Cons: Nothing so far
Pros: Was very disappointed this trip
Cons: When i went to pick up no one at the desk. Left waiting 10 mins then gave me the car with horn not working, when i said it they said its okay and they didnt have other cars. Upon drop off there were no trolleys available and the guy at the desk said yeah. Just carry the bags and go, i had 6 pieces of luggage and they didnt care. No one could speak English and drop off desk also had to wait for the worker to come as no one was at the desk. Car was given very dirty and the worker Didn’t care
Pros: I did not receive my car and you did not send any reservation.
Cons: Really ? You are scam.
Pros: Smoking smell inside the car
Cons: The guy in the drop off keep asking me for tips
Pros: polite staff, brand new car, reasonable price
Cons: car was returned to non-Europcar staff as this has been outsourced to another company I had to wait some time because there was a very small scratch on the side mirror, although i had full insurance coverage. Finally a staff from Europcar came to examine the scratch and said it was alright