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Infinity Car Rental at Cancun Airport
Parque Logístico, Sm 301 Mz 8 Lt8 Bodega 33-A, Cancún, Quintana Roo
00529986891918/00529983555505
Pick-up instructions
Meeting Points:
T2 International- we are located in front of the Grab & Go restaurant, after picking up your luggage, go to the exit at the first door on the right.
T2 National- we are located next to the Welcome Bar, after picking up your luggage go to the pre-contract agencies exit.
T3- we are located next to the Margaritaville bar, after picking up your luggage go to the exit of the terminal on the right.
T4- we are located on platform C, after picking up your luggage go to the pre-contract agencies. If you need to contact us, our number (+52) 998 689 19 18 or whatsapp (+52) 998 355 5505.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
TG
United States of America (USA)
Nissan Sentra
4/11/25
Pros: Nothing.
Cons: The car was a wreck. I have dozens of pictures of the damage to the vehicle that they gave us. I am terrified they are going to try and pin all of that on us but I have proof that’s how they gave it to us. I even have pictures of their report and the pics they took on their tablet. It felt like a total set up. I even had to show them the interior because they “missed” the damage to the ceiling because they didn’t document inside. They wouldn’t offer another car. It felt like a trap.
MA
Colombia
Nissan March
10/30/24
Pros: Infinity is a company that does not respect the conditions published by the broker. When you pick up the vehicle, they charge you extra insurance fees, and they also create issues depending on the type of credit card you bring; if it’s not a special one, they charge you more. Additionally, they take a long time to deliver the vehicle, and the same goes for when you return it. The deposit they request also takes more than 5 days to be refunded. I believe that if they are going to promote their se
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1375.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
In order to pick up the car, international renters must present the following documents: passport, credit or debit card on a main driver's name, booking voucher, photocard driving licence.
A Young driver fee is not applied.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
In order to pick up the car, international renters must present the following documents: passport, credit or debit card on a main driver's name, booking voucher, photocard driving licence.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
Mon:
07:00 - 23:00
Tue:
07:00 - 23:00
Wed:
07:00 - 23:00
Thu:
07:00 - 23:00
Fri:
07:00 - 23:00
Sat:
07:00 - 23:00
Sun:
07:00 - 23:00
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