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Infinity Car Rental at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing.
Cons: The car was a wreck. I have dozens of pictures of the damage to the vehicle that they gave us. I am terrified they are going to try and pin all of that on us but I have proof that’s how they gave it to us. I even have pictures of their report and the pics they took on their tablet. It felt like a total set up. I even had to show them the interior because they “missed” the damage to the ceiling because they didn’t document inside. They wouldn’t offer another car. It felt like a trap.
Pros: Infinity is a company that does not respect the conditions published by the broker. When you pick up the vehicle, they charge you extra insurance fees, and they also create issues depending on the type of credit card you bring; if it’s not a special one, they charge you more. Additionally, they take a long time to deliver the vehicle, and the same goes for when you return it. The deposit they request also takes more than 5 days to be refunded. I believe that if they are going to promote their se
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
In order to pick up the car, international renters must present the following documents: passport, credit or debit card on a main driver's name, booking voucher, photocard driving licence.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.