Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ilha Verde at Ponta Delgada Airport

Aeroporto Internacional Joao Paulo II - 9500-749 Ponta Delgada
00351 296 684 360
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:30-00:00
Tue:05:30-00:00
Wed:05:30-00:00
Thu:05:30-00:00
Fri:05:30-00:00
Sat:05:30-00:00
Sun:05:30-00:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Lithuania
Renault Twingo
August 10, 2022

Cons: At the rental point, they asked me to pay for a second driver so that I could use my wife's credit card. I couldn't provide to Rental point confirmation from you, because communication was via chat. The problem specifically at this rental point, because on another island, the same rental company did not asked to pay for a second driver.

Canada
Renault Captur
August 9, 2022

Pros: New cars and clean

Cons: Price to expensive

United States of America (USA)
Ford Fiesta
August 3, 2022

Pros: It took 2 hours to pick up the car, unacceptable

United States of America (USA)
Renault Captur
August 2, 2022

Cons: Even the IlhaVerde rep could not get the navigation system to work

United States of America (USA)
Ford Fiesta
July 29, 2022

Pros: It was quick and painless.

Cons: O had rented an automatic but received a manual transmission vehicle. No big deal since I actually like driving manual but it could have been an issue if I did not know.

Netherlands
Renault Trafic
July 28, 2022

Pros: Easy, friendly

Romania
Ford Focus
July 28, 2022

Pros: Good value for the money. The waiting time was ok and the drop off procedure was fast. The car was clean and worked well. The personnel was friendly and helpful.

Cons: N.a

Canada
Ford Fiesta
July 27, 2022

Cons: One of the back doors was none functional. Car should have not been rented in that condition

United Kingdom
Ford Focus
July 26, 2022

Pros: Absolutely nothing

Cons: Bad cars, long waits and rude staff - they have it all!

United States of America (USA)
Renault Twingo
July 25, 2022

Pros: N/A - never made it to destination to verify.

Cons: N/A - never made it to destination to verify.

United States of America (USA)
Ford Fiesta
July 23, 2022

Pros: Car worked great

Cons: Because the pick up was so long and inefficient we arrived way early to drop off as you had to get check off on the car outside and then get back in line inside. Overall poor time management and when your on vacation an extra hour for car pk up and an hour for drop off is frustrating

Switzerland
Renault Captur
July 21, 2022

Pros: Reactivity when we got troubles with teh cae

Cons: - very slow process to pick up the car (roughly 1h while we were only 2 persons) - very slow process to give it back (long queue and people at the desk not efficient) - the car has a blinking sign when we picked it up. The guy told us this was normal but then the tire was flat the following day.

United Kingdom
Ford Focus
July 19, 2022

Pros: The ease of handing back the car

Cons: The long queue at the desk waiting to pick up the car

United States of America (USA)
Mazda 3
July 18, 2022

Pros: The car itself.

Cons: Signage at pick up location in terminal confusing. Was it for Ilha Verde, Budget or Avis??? After waiting so long, too tired to ask if total credit owed from previous cancellation was applied.

Poland
Ford Fiesta
July 12, 2022

Cons: Extremely long time spent in the queue and processing documents when picking up the car

United States of America (USA)
Renault Twingo
July 11, 2022

Cons: The female agent we worked with was a bit cold in demeanor as opposed to her colleague.

Spain
Renault Captur
July 10, 2022

Pros: Nada

Cons: menos devolver coche que fur bien, lo demas todo negativo

United States of America (USA)
Ford Fiesta
July 9, 2022

Pros: NIce people

Cons: Took too long to fill out paper work. No one to help us find the car

United States of America (USA)
Ford Fiesta
July 8, 2022

Pros: counter people were nice and informative

Cons: parking lot people seemed a little disorganized and took a really long time to get you your car and again at drop off.

Canada
Renault Captur
July 8, 2022

Pros: They were very nice and helped me out getting to know the vehicle before I left and quick when I returned it.

Cons: It took forever for me to get the car and the car was scratched up and had dents in all sides.

Canada
Renault Twingo
July 7, 2022

Pros: They were there when we needed them, and they let us have an upgrade at no extra charge! Woohoo!

Cons: The associate at the airport was initially confused about our arrival time and the printout for our reservation because the times didn't coincide. But a quick chat with a colleague and checking their inventory (a car with auto transmission! Yes!) allowed us to proceed to our Air BnB. No Worries!

United States of America (USA)
Renault Captur
July 6, 2022

Pros: New car and convevience

United States of America (USA)
Renault Clio STW
July 6, 2022

Pros: The car was clean and new. Under 900km when we picked it up.

Cons: It took over 90 minutes waiting in line to speak with an agent to pick up my car. The car size I reserved wasn't available and neither was anything bigger. They had to give me the next size down... but upgraded me to an automatic. Returning the car also took a long time having to wait in a line for another 30 minutes.

Portugal
Ford Fiesta
July 6, 2022

Pros: Great car

Cons: The line to return the car was very long. Most car rental companies do not require the customer to wait in a line to return the car.

United States of America (USA)
Renault Twingo
July 4, 2022

Pros: Great value and good customer service!

Cons: As a foreigner, it would be nice to have a little introduction to the car since some of the features are different from the country I'm from (U.S.) such as how the doors work, how the car ignition starts, etc. Minor details, but still would be nice :)

United States of America (USA)
Ford Fiesta
July 2, 2022

Pros: Transactions went smoothly. Car operated perfectly

Portugal
Ford Fiesta
June 29, 2022

Pros: Staff attitude

Cons: Too long a wait at the terminal desk. Was moved to an off airport site

United States of America (USA)
Renault Captur
June 29, 2022

Pros: The car was great, people who worked at the station were wonderful. However, the line to pick up the car at the airport was more than 1.5 hours long. And then we had to wait for 20-30 min in line to the counter to just close the paperwork. The worst experience ever.

Cons: The car was great, people who worked at the station were wonderful. However, the line to pick up the car at the airport was more than 1.5 hours long. And then we had to wait for 20-30 min in line to the counter to just close the paperwork. The worst experience ever.

United States of America (USA)
Renault Twingo
June 28, 2022

Pros: The price!

Cons: Long wait to get car and they did not assist us with the tire light. The car we rented had a low tire pressure warning light on and the rental place told us they did not have air available, so we had to find a station that had tire air available.

United States of America (USA)
Renault Twingo
June 27, 2022

Pros: Quick, easy, painless

Portugal
Ford Fiesta
June 25, 2022

Pros: Attentive and friendly staff.

Cons: Pick-up time at airport seemed very slow. Need more people on the counter/bigger counter in the mornings when flights are arriving.

Netherlands
Renault Captur
June 22, 2022

Pros: smaath process

Cons: Airco didn't work, no problem for us because it wasn't that hot

Bulgaria
Renault Captur
June 21, 2022

Pros: Колата отговаряше точно на нуждите ни.

Cons: Не споменаха, че е с AdBlue. Невъзможността да заредим някъде ме тревожеше през цялото време.

United States of America (USA)
Ford Fiesta
June 20, 2022

Pros: On the airport

Cons: Check in was terrible! YOU ARE IN THE WRONG LINE! STAND HERE IN THE MIDDLE! Ten minutes later we are not helped...we went to the back of the line again.

Canada
Renault Twingo
June 20, 2022

Pros: Easy to find the company on the airport

Cons: Waiting on the que nearly 1 houre, to pick up the car .... is not funny...

United Kingdom
Ford Fiesta
June 19, 2022

Pros: Representative present at the pick up and drop off with a fair assessment of existing marks on the car, adding peace of mind that there would be no disputes at the end of the hire period.

Canada
Renault Twingo
June 15, 2022

Pros: Very reasonable price compared to other car rentals.

Slovakia
Renault Twingo
June 15, 2022

Pros: nothing to complain about - everything was perfect

Czech Republic
Renault Twingo
June 12, 2022

Cons: It took us more than 1 hour waiting in the queue to pick up our car, very disorganized, slow. The rental desk has two lines, one of them is only for a car drop off. So around 20 people were waiting in one line and the second line was empty. We tried to go to the empty line after waiting 30 minutes, and were sent back to wait, and told that this line I specifically for the drop off car. New people started to arrive and went to the drop off line and to our surprise, they were given the car keys

United States of America (USA)
Renault Twingo
June 10, 2022

Pros: Agents on the return trip June 8 th were friendly and helpful.

Cons: I was unable to pick up car on time due to-my cousin’s positive Covid test. Wrote email to Discover Cars who never contacted Drive on Holidays. There’s no way of knowing that these are two separate agencies.

United States of America (USA)
Ford Fiesta
June 9, 2022

Pros: Overall value for money of the rental car.

Cons: The waiting time during pick up was long, we were in the line for almost one hour.

Estonia
Ford Fiesta
June 6, 2022

Pros: The location is very good when coming by plane. Polite and helpful staff.

Cons: Tank was not full when picking up a car. The deposit was booked on the credit card long after the car was returned.

Canada
Renault Twingo
June 6, 2022

Cons: Just the long wait to get to an agent at the desk

Czech Republic
Renault Twingo
June 2, 2022

Pros: Fast, straight, professional.

Cons: The car had slightly damaged transmission.

Spain
Renault Twingo
May 30, 2022

Pros: The attention of the agent

Cons: The time we should wait to recover the car, too many customers we wait for more than 40 minutes, the desk is very small even with 3 agents on it

Norway
Renault Twingo
May 30, 2022

Cons: The car we got had a bad battery, which meant that it probably wasn’t being replaced when necessary.

Luxembourg
Renault Twingo
May 28, 2022

Pros: Fast service, cheap.

Cons: Be aware of a +/- EUR 50-55 fine if you drop the car even just a few minutes before their official opening (5:30). Unfortunately they don't tell you that when you pick up the car, even though we specifically asked if we could drop before time and the answer was just "yes".

France
Renault Captur
May 27, 2022

Pros: Very good service, well organized

Cons: Good rental company, so a lot of customers, so you wait in the queue at car picking up

Canada
Ford Fiesta
May 26, 2022

Pros: Terrible customer service. the girls at the counter was slow as molasses in the lineup was too long. Then we got to pick up the car the young man outside who was a little heavy I don't know his name! he didn't tell us we had to go get the car so we waited a long time! he was not very supportive and he said go fetch the car like it was dog! Not happy with ponta delaga customer service at the airport!

United States of America (USA)
Ford Fiesta
May 23, 2022

Pros: Popular rental car company - process a little slow given all the people. But it’s works and I understand the attention to detail needed.

United States of America (USA)
Ford Fiesta
May 20, 2022

Pros: Good, clean, well-maintained car.

Cons: The wait time to check in and return. With Avis, it takes me less than a minute. With Ilha Verde, it was 20 minutes to check in and 30 minutes to return. Just not efficient or courteous treatment of customers

United States of America (USA)
Renault Twingo
May 13, 2022

Cons: I was charged a fee because airline arrived late.

Czech Republic
Ford Fiesta
May 10, 2022

Pros: Good price. Hassle-free car return.

Cons: After ordering a Ford Fiesta, we got a Renault Clio. Long wait when renting a car.

Israel
Ford Fiesta
May 9, 2022

Pros: שירות של הדיילים ורכב טוב

Portugal
Renault Twingo
May 2, 2022

Pros: Profissionalismo

Cons: Nada a apontar de negativo

United States of America (USA)
Ford Fiesta
May 1, 2022

Pros: Wonderful and helpful staff

Cyprus
Ford Fiesta
April 30, 2022

Pros: Very professional, quick and efficient

United States of America (USA)
Renault Captur
April 29, 2022

Cons: Almost missed our 6 AM flight because we had to wait on someone to return thae car.

Portugal
Renault Twingo
April 27, 2022

Pros: Ilha Verde service was good except for the miscommunication with Discover Cars full insurance

Cons: wait for car pick up and not recognising Discover Cars full insurance (up to 3000 euros damage)

United Kingdom
Ford Fiesta
April 26, 2022

Pros: Very good car and very nice and friendly agents

Cons: The queue when we arrived was ridiculously long and everyone was processed extremely slowly. I don't understand why so much of the operation is still paper based. We waited over an hour to get served and it was all people from a single flight in front of us. On drop-off we had to queue again and it took the agent a few minutes to manually find our contract from a pile of paperwork on their desk. There is a lot of scope to optimise/digitise this whole operation.

Belgium
Ford Fiesta
April 12, 2022

Pros: Goede prijs kwaliteit verhouding

Cons: Onvriendelijk personeel en bijzonder lang aanschuiven aan de desk in de luchthaven.

Portugal
Ford Fiesta
April 4, 2022

Pros: the smile of the attendant

Cons: The long picking time to reach the counter

Canada
Ford Fiesta
March 27, 2022

Pros: Friendly and efficient

Cons: N/A

Canada
Ford Fiesta
March 21, 2022

Pros: Being able to rent automatic and hopefully electric in the near future:)

Portugal
Ford Fiesta
March 11, 2022

Pros: easy and friendly people

Cons: nothing

Portugal
Renault Twingo
March 11, 2022

Pros: bom preço-qualidade

Cons: O senhor mais velho do balcão do aeroporto podia ser mais simpático e facilitador, parece que está sempre a fazer um grande frete não gostei do trato, no entanto a reserva correu toda bem.

Portugal
Renault Twingo
February 23, 2022

Pros: its simple and easy

Cons: the bail that they ask if you dont do the safe against all with them

Portugal
Renault Clio STW
February 21, 2022

Pros: Value

Cons: Drop off required to both return car at parking and then go back inside to desk in terminal to recover deposit. Why is latter not automatic?

Poland
Ford Fiesta
February 12, 2022

Pros: Flexibility of service, easy procedures. We have been informed about small scratches, but it was already evening and heavy rain (too difficult to verify it). The staff told us that we can do the photos of car on next day during daylight and keep it as evidence in case of any claim.

Cons: All was ok

United States of America (USA)
Renault Twingo
January 25, 2022

Pros: Very friendly and easy experience with this rental company.

Cons: It was not terrible but when I returned the car to the airport, no one was in the booth. I only waited a few minutes but I was not sure what to do at that moment.

Ukraine
Renault Twingo
January 11, 2022

Pros: Fast and easy

Portugal
Renault Twingo
January 1, 2022

Pros: The quality of the service

Cons: nothing

Czech Republic
Ford Fiesta
December 28, 2021

Pros: It was fast and everything was okay

Cons: the deposit has still not been returned

United States of America (USA)
Renault Twingo
December 18, 2021

Pros: Professional staff, great car, have rented from them several times without issues.

Cons: n/a

United States of America (USA)
Ford Fiesta
December 16, 2021

Pros: Sympathy, efficiency.

Cons: The drop off being with 2 check points, one outside and one inside to return the documents.

Portugal
Renault Twingo
December 10, 2021

Pros: everything went smooth. The car pickup and dropoff was easy and fast.

Slovakia
Renault Twingo
November 26, 2021

Pros: Price

Cons: My first car have problems, must chnge it…

Portugal
Renault Twingo
November 11, 2021

Pros: Service ok but the first car they gave me didnt have the front tyres in condition so i had to change the car. The second car was better but the front tyres were also not perfect.

Cons: The front tires had to much wear.

Canada
Renault Twingo
November 8, 2021

Pros: Open early in the morning. Offered good price on upgrade.

United Kingdom
Ford Fiesta
November 2, 2021

Pros: Despite there being a long wait at the airport to pick up a car, we were taken to a central office to collect a vehicle. This added half hour to our arrival. Car was okay

Cons: Very slow service at the airport.

Spain
Renault Twingo
October 27, 2021

Pros: Terrible. Bad attention, innecesarily waitings, the car given was in bad conditions, we had a mechanical problem just in the middle of the highway and we almost lost our comming fly because the dropping off, they didn't allow us to give the key and leave. And even worst, i am still waiting to receive my refound of 1.200€.

Cons: Terrible. Bad attention, innecesarily waitings, the car given was in bad conditions, we had a mechanical problem just in the middle of the highway and we almost lost our comming fly because the dropping off, they didn't allow us to give the key and leave. And even worst, i am still waiting to receive my refound of 1.200€

Canada
Ford Fiesta
October 25, 2021

Cons: The return of the vehicle….not enough staff to process the return. This is the only issue: despite this, I fully recommend your company.

Portugal
Renault Twingo
October 9, 2021

Pros: presence in the terminal

Cons: old and smelly car

Portugal
Renault Twingo
October 6, 2021

Pros: Staff very kind. Pickup and drop very close to terminal. At pickup they didn't had the model that I reserved, so they offered me a free upgrade.

Cons: The insurance coverage cost was too high when compared to the rent value. Beside that, the insurance fee at the pickup point was too high (1.200,00) and they only accept phisical credit card.

Canada
Renault Twingo
September 29, 2021

Pros: They were friendly

Cons: Nothing

Slovakia
Renault Twingo
September 28, 2021

Pros: fast drop off speed

Cons: 2 hours wait time for car due to understaffed company windscreen wipers were not working correctly, old rubber

Portugal
Ford Fiesta
September 27, 2021

Pros: Super fast and clear pick-up service

Cons: Trunk shield was broken

Canada
Ford Fiesta
September 20, 2021

Pros: Third car that Ilha Verde provided worked.

Cons: They are attempting to make false claims on the underside of the car that was provided to us when our first car broke down. First two cars (Ford Fiestas) were not in good operating shape.

United States of America (USA)
Ford Fiesta
September 16, 2021

Pros: I didn't utilize their service since YOU ALL were the problem and I was unable to get my car.

Cons: I didn't utilize their service since YOU ALL were the problem and I was unable to get my car.

Portugal
Renault Twingo
September 12, 2021

Pros: Simple and efficient

Cons: A little bit time spending (why not obtain some data when the reserve is made)

Canada
Nissan X-Trail
September 7, 2021

Pros: Quick at the car inspections.

Cons: Line up at the terminal. Slowwwww.

France
Renault Captur
September 6, 2021

Pros: the rental agents are efficients

Cons: queue to long to pick the car!time consuming!

Portugal
Renault Clio STW
August 31, 2021

Cons: It took 1,5h in queue to pick up the car.

Portugal
Ford Fiesta
August 27, 2021

Pros: O carro não tinha antena de rádio.

France
Renault Trafic
August 27, 2021

Cons: 130 € insurance !

United States of America (USA)
Ford Focus
August 22, 2021

Cons: Very expensive, almost $100/ day

United Kingdom
Ford Fiesta
August 20, 2021

Pros: drop off was quick.

Cons: over one hour waiting time to pick up the car at the airport! the condition of the car was horrific, not only dirty, but full of scratches and dents.

United States of America (USA)
Renault Trafic
August 20, 2021

Pros: Good pleaple very helpfull.

Portugal
Ford Fiesta
August 17, 2021

Pros: Viatura em ótimo estado e extremamente limpa. Funcionários muito cordiais empenhados em proporcionar ao cliente o melhor serviço possível! Recomendo.

Denmark
Ford Fiesta
August 13, 2021

Cons: I booked a fiesta, i got a nissan micra with a miserable engine power.

Canada
Ford Fiesta
August 12, 2021

Pros: Polite and friendly.

Cons: My deposit was supposedly released 5 days ago and told might take a couple days to go through but still nothing 5 days later?

Portugal
Ford Focus
August 9, 2021

Cons: Provided me a Renault Clio, I have rented a Ford Focus

Spain
Ford Focus STW
August 6, 2021

Pros: They did their best to solve the issues

Cons: I had issues with some of the cars and had to change cars three times

United States of America (USA)
Ford Fiesta
August 5, 2021

Pros: Friendly staff. The car was in excellent condition.

United States of America (USA)
Ford Focus
August 5, 2021

Pros: Very friendly service good people

United States of America (USA)
Nissan Qashqai
August 2, 2021

Pros: Like that they know the islands.

Cons: Nothing.

Netherlands
Ford Fiesta
July 30, 2021

Cons: A fair reaction to my emails and a full refund of the money. As a result of discovercars's behavior, a week without car in Sao Miguel was the result.

Portugal
Renault Captur
July 28, 2021

Pros: Kindness

Cons: different car of what I choose

Portugal
Renault Twingo
July 20, 2021

Pros: The car provided.

Cons: The picking up time

Portugal
Ford Fiesta
July 19, 2021

Pros: A good location to pick up and deliver the car. The car rental agents were very nice.

Cons: A long time queueing to get and return the car. The car was a bit old and breaks not that good.

Portugal
Renault Twingo
July 9, 2021

Pros: Cheapest Rental in azores

Cons: Car had a little bunker break that was not repaired before renting it to another costumer (me)

Czech Republic
Ford Fiesta
July 8, 2021

Cons: rented car had on drivers side rear wheel, which had to be inflated each thierd or fourth day

Portugal
Ford Fiesta
July 5, 2021

Pros: Absolutely not. I forgot a jacket on the car trunk i when i contact the rent a car in order for them to send it back to me, i was informed that no one had found nothing. It is impossible, someone just took my jacket and kept it to himself.

Cons: I forgot a jacket on the car trunk i when i contact the rent a car in order for them to send it back to me, i was informed that no one had found nothing. It is impossible, someone just took my jacket and kept it to himself.

Portugal
Ford Fiesta
July 3, 2021

Cons: To much time on the pickup

Portugal
Renault Twingo
June 30, 2021

Cons: Nos tempos atuais as companhias de aluguer de viaturas deveriam já funcionar com os cartões de crédito digitais em vez de apenas os físicos. Apesar de fazerem um preço mais barato cobram uma taxa de limpeza do carro que pode ser reembolsada no entanto isto não tem cabimento. Esta informação deveria ser dada antes de se proceder ao aluguer do carro e não no levantamento.

Portugal
Ford Fiesta
June 29, 2021

Pros: Preço e a simpatia dos funcionários

Cons: O tempo de espera para receber e devolver o carro. Muitos papeis para assinar quando estamos numa era digital. O serviço deveria ser mais efeciente principalmente na entrega da viatura.

Portugal
Ford Fiesta
June 7, 2021

Cons: Serviço muito lento. Levaram-nos para o escritorio no centro da cidade mas tivemos q esperar`à mesma. Não tinham o carro disponível lá, então a sra. tentou impingir-nos outro mais caro... Tive de voltar a dar todos os dados que já tinha dado quando fiz a reserva online e a sra ainda teve a genialidade de cancelar em vez de dar OK no programa e fez-nos repetir tudo.

Portugal
Renault Twingo
June 4, 2021

Pros: Pretty straight forward simple process

Cons: Some taxes like a cleaning tax were added to the process without any previous notice by the reserve in the discover cars platform.

Hungary
Renault Twingo
June 1, 2021

Pros: It was all convenient and good service.

Cons: I rebooked pickup time to a day later but cca the sama hour, and I was charged 30 eur plus for out of hour pickup.

United States of America (USA)
Renault Twingo
May 31, 2021

Pros: friendly personnel

Cons: two steps for drop off

United States of America (USA)
Renault Twingo
May 31, 2021

Pros: Staff

Cons: Upcharges

Portugal
Ford Fiesta
May 29, 2021

Cons: Os pneus dianteiros estavam com os arames à vista , apresentei reclamação ao regulador .

Portugal
Renault Twingo
May 19, 2021

Pros: athe car was very clean and in great conditions.

United States of America (USA)
Renault Twingo
May 15, 2021

Pros: The speed of pick up. Friendly staff at the counter. The car was great and clean.

Cons: The return. Apparently, the cleaning deposit would only be returned if the car was clean enough to be rented to the next person. I felt deceived.

Portugal
Renault Twingo
May 4, 2021

Pros: Good overall service with good value.

Cons: Didn't liked to drop off the car clean. The full on full gas tank makes sense. But the cleaning doesn't had up for me because it doesn't had value to the service for. The next custommer. However, i cleaned/washed the car.

Portugal
Ford Fiesta
April 9, 2021

Pros: When checked car back in, representative was quick, efficient, super friendly. A very good experience.

Cons: It took more than an hour waiting and going through process with agent when we started the car rental. Also, the up-charging for slightly bigger car is too much of an experience - I could have rented same car I ended up with cheaper through other companies.

Portugal
Renault Twingo
April 4, 2021

Pros: Equipe simpática e bom preço.

Cons: Os limpadores do carro precisam ser substituídos.Nada estava visível quando estava chovendo.

Portugal
Renault Twingo
March 27, 2021

Cons: The still to be made 10 euro refund even after cleaning the car.

United Kingdom
Renault Twingo
March 25, 2021

Pros: Good stafff

Cons: Like all car hire places, amazingly slow to get through the queue/print our the 5000 forms that STILL seem to be required to rent a car, but this is all car hire places so not specific to Ilha Verde

Portugal
Ford Fiesta
March 24, 2021

Pros: Incredible service! Efficiency in time spent picking and dropping off the car. Staff really nice and helpful all the time.

Cons: Nothing to refer

Bulgaria
Ford Fiesta
February 25, 2021

Pros: Everything else, other than the things we didn't like, was ok.

Cons: There are hidden fees by way of EUR 10.00 "Cleaning deposit" at first deposit was kindly requested, then angrily required and lastly we were kept hostage (car keys withheld) for over an hour unless we signed an agreement agreeing to the deposit. The deposit in essence is a fee as the agent requires the car to go though a car wash. We rent cars frequently and never faced with such a "clever" scam. The agent said that she represents "Hertz" and "these are my terms." We were with our baby daughter

Greece
Renault Twingo
January 15, 2021

Pros: very good services

Cons: kept 10 euros in case that car was not clean after return. in our case they refund the amount

Portugal
Ford Fiesta
December 2, 2020

Pros: No pressure. Fast and simple. Extraordinarily cheap.

Netherlands
Ford Fiesta
November 26, 2020

Pros: nice people

Cons: it takes a lot of time to finish all the paperwork (like 8 signatures)

Portugal
Renault Twingo
October 10, 2020

Cons: They charge 10€ to clean the car. It rains most of the time, so the car will be dirty and they will keep that 10€.

Portugal
Hyundai i10
September 4, 2020

Pros: Facilidade e celeridade de todo o processo de aluguer do veículo.

Cons: O carro não se encontrava devidamente limpo quando nos foi entregue e os calços dos travões estavam excessivamente gastos (a travar no ferro).

Canada
Hyundai i10
August 14, 2020

Cons: I left an envelope Inside the car and they stole it

Portugal
Renault Grand Scenic
July 31, 2020

Cons: The fact that they required a deposit of €3.900 for a 4-day rental, and that I learned this only after having booked the car.

United Kingdom
Renault Twingo
March 25, 2020

Pros: Easy to find,quick service,lovely people.

Cons: Nothing.

Canada
Ford Fiesta
March 24, 2020

Pros: everything went smooth. Asked if we wanted to upgrade to a diesel. Which we did, and we were on our way in probably less than ten minutes

Germany
Renault Twingo
March 24, 2020

Pros: They had a car to rent

Cons: Taking advantage of COVID-19 crisis

Portugal
Ford Fiesta
March 9, 2020

Cons: They charged a 10€ Cleaning fee that was supposed to be returned if car was in the same condition. It was on the inside, on the outside it wasnt considering it was raining etc the days before but was overall as clean as usual and they didnt return the cleaning fee which was not presented as well when we rented on this website. Also when we picked the car,it had an engine service amber light and when we called the assistance they said it was asking to go to inspection but it was supposed to be ok

Canada
Renault Twingo
March 5, 2020

Pros: Honesty of staff, explaining that because of competition in the car rental business the only way to cut costs is to transfer services to the customers- eg the clean car incentive where customers are required to return the car clean following which they receive a 10 euro deposit

United Kingdom
Renault Twingo
March 3, 2020

Pros: Read a few horror stories about Ilha Verde, but experienced no problems whatsoever with my car hire. The extra €10 deposit for car cleaning was unexpected, but I kept the car clean and the deposit was returned with no problem at all. My car already had lots of scrapes on it when I picked it up (it is quite easy to scrape the car on São Miguel), but this didn't pose any problems when returning. At £7 for a week's car hire (last minute discount?) this was incredible value.

Cons: Maybe be more open with the €10 deposit for cleaning - it's a reasonable policy, but it just feels like a sneaky extra charge if people don't know about it in advance.

Portugal
Renault Twingo
March 3, 2020

Cons: I've delivered the car in perfect condition. The interior was clean, as well as the exterior. I didn't put it to wash, because there was no need. I asked the agent at dropping if he considered the car ok. He answered: yes, it's ok. Next, at the counter, they didn't refund me of the cleaning charge. It's the 2nd time, this happens to me with Ilha Verde, in the low season. An agent let me know that it is a common practice of Ilha Verde, only in the low season (to compensate low prices)

Canada
Ford Fiesta
February 25, 2020

Cons: Long wait to pickup the car at desk

United States of America (USA)
Ford Fiesta
February 24, 2020

Pros: Easy and convenient

Canada
Ford Fiesta
February 18, 2020

Pros: Very friendly and informative

Cons: Easy in and out

Portugal
Renault Twingo
January 2, 2020

Pros: Easy and fast

Hungary
Renault Twingo
December 1, 2019

Pros: cheap

Cons: The wiper of the car made a horrible noise.

Canada
Ford Focus
November 17, 2019

Pros: Easy access and pick up.

Cons: The service was great - no problems.

Slovenia
Ford Fiesta
November 6, 2019

Pros: Simple pickup and return, good value for the price.

Cons: Unpredicted additional costs on pickup.

United States of America (USA)
Renault Twingo
October 26, 2019

Cons: VERY dishonest practice of charging €10 for not taking the car wash to a car to clean it. That is not a reasonable expectation, and they know it. It's just a deceptive money grab, since they do not explain this when you rent the car.

Canada
Ford Fiesta
October 23, 2019

Pros: Excellent car, good price, ease of pick up and drop off.

Cons: There was an additional cleaning charge I wasn't aware of when booking. Long line up for pick-up

Portugal
Ford Fiesta
October 15, 2019

Cons: Hidden free (for cleaning the car)

United Kingdom
Ford Fiesta
September 19, 2019

Pros: Really friendly, efficient & helpful staff.

Cons: Long queue at pickup ? need more staff when they know it's going to be busy

Canada
Renault Twingo
September 11, 2019

Pros: Very courteous, informed and overall pleasant

Cons: none to share

United States of America (USA)
Ford Fiesta
August 31, 2019

Pros: CUSTOMER SERVICE

Cons: N/A

United Kingdom
Renault Twingo
August 30, 2019

Pros: Easy process, located just next to the arrivals door.

Cons: All went smoothly except the car provider gave us a car with the AC disabled despite the booking stating it was included. When we realised it wasn't working we returned the car and showed them the booking confirmation showing it should have been included. They gave us another car immediately. The new car however was quite old... it was high season so we assume they didn't have any other car available.

United States of America (USA)
Ford Fiesta
August 28, 2019

Pros: Professional service,and courteous

Cons: N/a

United States of America (USA)
Ford Fiesta
August 28, 2019

Pros: Very personal service. Excellent car, excellent value.

United States of America (USA)
Ford Fiesta
August 18, 2019

Pros: In Ponta Delgada is an excellent service; very quick check-in and check out processes; the car was new with a lot of options except navigation.

Cons: None

Canada
Ford Fiesta
August 17, 2019

Pros: Cost

Cons: Somehow 2 superficial scratches about 4 inches ended up on the back bumper. We were told we had to pay for a new bumper! Rediculous!!!

Germany
Renault Twingo
August 12, 2019

Cons: The car rental agents were not very friendly due to having lack of time.

Canada
Ford Fiesta
August 11, 2019

Pros: Quick and easy

Cons: ...

Netherlands
Renault Twingo
July 30, 2019

Pros: Efficiënt and clear

Cons: Nothing special.

United Kingdom
Ford Fiesta
July 22, 2019

Pros: Very new cars in excellent condition. Received a free upgrade on collection, however this may of been because we were back of the queue and all of the cheap cars that we'd booked had gone.

Cons: We were asked to vacuum clean the car before we returned it but none of the local garages had vacuum cleaners so got charged a 10 euro fee for cleaning. It's only a small fee but left a bitter taste after trying to keep the car clean whilst we had it. The inspections before and after were very thorough and gave the impression that they were looking for opportunities to claim for damages. This may be me being sceptical and they may have been just looking after the car which was very new!

United Kingdom
Ford Fiesta
July 9, 2019

Pros: Happy staff

Cons: Nothing

Canada
Ford Fiesta
July 4, 2019

Cons: I had a flat tire they made me to pay 317 euros no spare tire no jack in the trunk its a rape off a new tire do not cost half that much

Canada
Ford Fiesta
July 1, 2019

Pros: We had brand car. We received the car we ordered.

United States of America (USA)
Ford Fiesta
June 22, 2019

Cons: They are not honest - telling us when we picked up the car the interior needed to be free of trash to avoid a 10 Euro cleaning fee and then trying to charge us 10 Euros because we didn’t “vacuum” out the front car mats.

United Kingdom
Ford Fiesta
June 21, 2019

Cons: Very long queues to collect the car

Portugal
Ford Fiesta
June 14, 2019

Pros: Todo o Serviço no Geral.

Cons: Às vezes o tempo de espera.

United Kingdom
Ford Fiesta
June 10, 2019

Pros: Great value and economic comfortable car.

Cons: We were charged 10 pounds for cleaning but this was not communicated to us until the main desk instead of being told when the car was inspected. We felt a little disappointed by this.

Portugal
Ford Fiesta
June 10, 2019

Pros: Easy in, easy out, staffed fully.

Cons: Nothing to fault.

Portugal
Ford Fiesta
June 8, 2019

Pros: A 10 € fee to have the car washed and vacuumed after a weeks rental above the car rental fee, ridiculous. That was insane to me.

Cons: I had cleaned off the mats. Didn’t think it my job to go to a car wash on my vacation.

Netherlands
Ford Fiesta
June 5, 2019

Pros: Car drop was easy..

Cons: Pick up was mentioned on airport but we were taken to a separate location in a van and then car was issued...

United Kingdom
Ford Fiesta
June 4, 2019

Pros: Very efficient.

Cons: No complaints .

United States of America (USA)
Nissan Note
June 4, 2019

Pros: very nice people

Ukraine
Ford Fiesta
May 14, 2019

Pros: Very fast and easy to rent a car.

Cons: Everything was perfect.

Czech Republic
Renault Twingo
May 14, 2019

Cons: We had to pay for cleaning the car inside (not realy dirty, but they required us to vacum cleaning the floor) which is not standard as far as I know.

United Kingdom
Ford Fiesta
May 14, 2019

Pros: Very close to the airport, quick and efficient, no up selling or haggling on return.

Netherlands
Ford Fiesta
May 6, 2019

Pros: Friendly staff, not trying to sell extra insurances

Cons: 1 - They require that you return the car with the inside fully cleaned. 2 - After the car is returned and checked you have to queue again for releasing the caution on your creditcard.

Belgium
Ford Fiesta
May 5, 2019

Pros: We were not happy with the first car so took it back and the switch was made with a minimum of fuss.

Cons: The first car we were given was very old, over 100k on the clock. Not an issue in itself but the condition was well below what I expected. Windscreen washer not working, USB socket not working and had a faulty ignition barrel/steering lock.

United Kingdom
Ford Fiesta
May 4, 2019

Pros: We had a problem with the car and they resolved the problem easily and in a flexible way. I also liked that we could leave a cash deposit.

Canada
Renault Twingo
April 27, 2019

Cons: The car we recieved was quite a bit older than expected. Wouldn't consider it an "similar" model to what was shown. But the car ran great so no issues.

Canada
Ford Fiesta
April 1, 2019

Pros: They were great and friendly

Cons: We were expected to clean the car before we dropped it off after having it for a month. We didn't leave garbage in it, it just needed a good vacuuming.

Canada
Ford Fiesta
March 29, 2019

Pros: The car was small and nice to drive.

Cons: The drop off procedure was terrible. We returned the car as we would any other rental car - neat and tidy, with some regular use dust on the floor mats after a week of hiking. We were then told we should have vacuumed the floor before returning the car, basically returning it detailed, and were charged a cleaning fee because this didn't happen. It was beyond ridiculous and made for a very poor experience.

United States of America (USA)
Mazda MX-5
December 17, 2018

Cons: their car was not in good working order. no reponse to out email during the rental priod asking for a resolution, could care less in person during dropoff, even though it was noted as defective by the guy checking out the condition of the car at dropoff, and still no response to my emailed converns tocthe corporate office. Shameful.

Portugal
Ford Fiesta
November 22, 2018

Pros: Very good service, easy and fast.

United Kingdom
Ford Fiesta
October 28, 2018

Pros: Efficient pick up.

Cons: Very poor signposting at airport on return. I, and others, went into 3 car parks before finding the right one. Long queue in car park when I found the right one. Even longer queue at the terminal desk.

United Kingdom
Renault Twingo
October 21, 2018

Cons: Car needed a service, tyres barely legal, engine blowing!

United States of America (USA)
Ford Fiesta
October 2, 2018

Pros: Very friendly and efficient

Slovakia
Ford Fiesta
September 19, 2018

Pros: immediate return of deposit

Cons: i have ordered diesel car with 1.5 engine and instead i got 1.0 petrol car.

Canada
Ford Fiesta
September 17, 2018

Pros: efficient. friendly. provided answers by email to me fast also would recommend discoverhire.com. excellent customer service

United States of America (USA)
Ford Fiesta
August 19, 2018

Pros: Efficient and convenient location; directly at the airport.

Cons: Sometimes they are busy and we were waiting for the staff to the finalized bill.

United States of America (USA)
Ford Fiesta
July 23, 2018

Pros: Hospitality or staff.

Cons: Long line

United States of America (USA)
Nissan Micra
July 16, 2018

Cons: The damage checks before and after renting are time-consuming and in my case was incorrectly marked and needed to be sorted out while rushing to make a flight. I would recommend not spending time attempting to charge for dings or dents less than ~3cm. Having consulted for rental car companies in the U.S. before, you are spending more money conducting these checks and processing claiming than you would be by just ignoring them.

United States of America (USA)
Ford Fiesta
June 20, 2018

Pros: None.

Cons: They were a completely poorly run scam. Though they had high amounts of customers, they had barely any representatives. Literally not one representative behaved courteously or professionally, they had convoluted insurance policies, and when we received a flat tire through no fault of our own we were charged extra fees that were not properly explained and made to return to the airport rental station several times. The representatives at this time were incredibly rude.

United States of America (USA)
Ford Fiesta
June 19, 2018

Pros: Replacement of our non-working car went extremely well, and we were able to drop off the car at the office next door to our hotel, rather than the airport, which dramatically reduced stress as we were leaving early in the morning.

Cons: The airport pickup took more than an hour, and no one from Ilha Verde answered any of the phone numbers when our first car died.

United States of America (USA)
Ford Fiesta
June 19, 2018

Pros: Very knowledgeable of tourist needs. Very efficient once I got to the desk.

Cons: A bit of a wait when flights arrive. They need more agents at peak times.

United States of America (USA)
Renault Twingo
June 19, 2018

Pros: Good value.

Cons: Long waiting time in desk, then car given had mechanical problem, had to return to airport next day, told noise was from brakes and would go away, next day noise increased and heat smell came from front end, had to go back to exchange car. They did not recognize any of my time nor fuel for driving twice to the airport.

United States of America (USA)
Nissan Micra
April 30, 2018

Pros: cheap

Cons: took about an hour to return car at inside desk, even though we had form signed outside saying no issues. additionally, for over a week the $1100 hold remains pending on my credit card, which is the largest hold i have ever seen form a rental car company. the people were friendly, but overall this amounts to very poor service.

Canada
Renault Twingo
March 5, 2018

Pros: Courteous and efficient

Canada
Renault Twingo
November 13, 2017

Pros: Good price.

Cons: Bad ratings online- was not warned. They mark every ding on the car after they take your deposit. Made us feel like we were being scammed. The cars papers had over 100 pencil marks and they told us every stone chip counts. We did not feel comfortable using this company.

Canada
Nissan Micra
November 6, 2017

Cons: The woman at the desk offered me an upgrade for more money that included their insurance and no deposit. I was not interested. When I told her I had insurance on my visa she said I had to pay over 1000 for deposit which I asked about. She became very rude and said if you had booked with my company instead of your company I would not have o pay the deposit..Handed me the papers abruptly and did not give much direction as to where to get it.

Portugal
Nissan Micra
November 5, 2017

Pros: A simplicidade na entrega do veículo

Cons: O tempo de demora no balcão para finalizar o aluguer do veículo

Hungary
Renault Twingo
November 5, 2017

Pros: Very friendly, and helpful assistance at the airport

Cons: Not that easy to find the parking lot when returning the car

United States of America (USA)
Nissan Micra
October 28, 2017

Pros: Clean, functional, dependable car.

Cons: Did not like the "Ilha Verde" sticker prominently displayed on the rear window of the car. It announces that we are tourists everywhere we go, which could be a safety issue if criminals targeting tourists see it.

Luxembourg
Renault Twingo
October 13, 2017

Pros: No problems. Relation price/quality

Lithuania
Renault Twingo
October 4, 2017

Pros: Nice communication, fast pick up and drop, good car

Cons: Nothing

Italy
Renault Twingo
October 2, 2017

Pros: Very efficient

Germany
Renault Twingo
September 28, 2017

Pros: Helpful staff.

Cons: Length of check in/check out -- inability to extend contract online (unable to reach by phone; email response directed us to drive back to office to extend contract).

Portugal
Renault Twingo
September 27, 2017

Pros: A good car rental

Canada
Ford Fiesta
September 27, 2017

Pros: Delivered what I need and paid for. Staff was friendly

Cons: the wait time is a bit long but they have much more volume than the others.

Portugal
Renault Twingo
September 25, 2017

Cons: Para o levantamento demorei bastante tempo.

United Kingdom
Ford Fiesta
September 21, 2017

Pros: Absolutely Nothing!!

Cons: The hour wait to get served. The cost of full cover insurance. The poor condition of the car. The fifteen minute wait to complete paperwork on return. The fact that they took the insurance excess up front then returned it at end.

United States of America (USA)
Nissan Micra
September 15, 2017

Pros: favorable price and location; concerted effort to handle high volume of customers

Portugal
Ford Fiesta
September 14, 2017

Pros: atendimento

Cons: nada

United States of America (USA)
Ford Fiesta
September 7, 2017

Pros: Good communication by phone. Ease of dropping off vehicle at different location from elected.

Cons: Time spent waiting in line to pick up vehicle.

United States of America (USA)
Renault Twingo
September 6, 2017

Pros: quick and Efficient.

Cons: Car could have been nicer. They take a beating in Azores.

Canada
Ford Fiesta
September 4, 2017

Pros: Spoke English very well

Canada
Ford Fiesta
August 23, 2017

Cons: There was no car for us. Very disappointed.

Portugal
Renault Twingo
August 14, 2017

Pros: Service is awful. Had to wait a lot for pickup and drop. When dropping althought I filled up the tank the meter was not showing that (another malfunction which ilha verde confirmed). Meanwhile an employee of ilha verde suggested it was a scheme of me and I had a receipt from filling it up.

Cons: Ilha verde was the worst car hire I have ever experienced.

Canada
Ford Fiesta
August 3, 2017

Pros: Friendly and efficient.

Canada
Nissan Qashqai 5+2
July 25, 2017

Pros: Quick friendly service, and airport counter.

United States of America (USA)
Nissan X-Trail
July 24, 2017

Pros: Friendly staff, efficient process, excellent vehicle

Cons: More costly than expected

Italy
Nissan Note
July 21, 2017

Pros: Nothing apart from the reasonable fare

Cons: I lost time in switching car: the first they offered was much bigger than I needed and they did not tell me in advance that the car was automatic (I do not like that at all). The agents, moreover, doubted I had refilled that thank and wanted me to pay an extra. They should know that the car had a broken needle for gas, never reaching the full position. I could avoid the extra charge only finding back and showing the receipt (with loss of time just before a flight).

United States of America (USA)
Nissan Micra
July 13, 2017

Pros: Fast and efficient. When we had a problem with a car, they immediately replaced it. Easy to find and great cars.

Sweden
Ford Fiesta
July 12, 2017

Pros: Snabb.

Cons: Inget.

United States of America (USA)
Renault Twingo
July 7, 2017

Pros: Representatives were very nice.

Cons: They were very understaffed, we waited in line for a long while both to get the car and return it. I understand this is a busy holiday season but the amount of staff was inadequate. The line wait was at no fault of those working

United States of America (USA)
Nissan Micra
June 20, 2017

Pros: Counter reps very friendly and helpful.

Cons: Return inspector was going to charge us for a dent in the car that was already there when we picked the car up. Fortunately, my wife had taken pictures of all scratches and dents...and the counter rep, upon review of the records, found the dent HAD been recorded already.

Canada
Renault Twingo
May 29, 2017

Pros: fast and friendly service at the airport

Portugal
Renault Twingo
May 9, 2017

Pros: Simpatia e disponibilidade

Cons: Nada

Canada
Ford Fiesta
April 14, 2017

Pros: Very convenient, good price.

Cons: When dropping off the return paperwork at the desk, (which needs to be a quick process) the line was shared by people arranging pickup, without reservations. Drop off needs to be expedited.

United States of America (USA)
Renault Twingo
April 12, 2017

Pros: Good vehicle, easy pick up and drop off. Nice employees

Cons: Line at the counter, at pick up and drop off, had to wait greater than 15 minutes at the counter. Everything else was great

United States of America (USA)
Renault Twingo
April 10, 2017

Pros: Car was clean staff was great paid very good attention to the customer

Canada
Renault Twingo
March 1, 2017

Pros: Polite and knowledgeable

Portugal
Renault Twingo
December 11, 2016

Pros: Pessoal muito simpático e prestável

Cons: Demorou um pouco o levantamento da viatura no aeroporto

Canada
Ford Fiesta
August 30, 2016

Pros: easy access...airport service... friendly

Most Popular Car Rental Deals

Ponta Delgada Airport Car Rental
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ilha Verde
$196.25 / per day
Ponta Delgada Airport Car Rental
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ilha Verde
$202.72 / per day
Ponta Delgada Airport Car Rental
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Ilha Verde
$203.78 / per day
Ponta Delgada Airport Car Rental
Compact
Mazda 3 or similar
Mazda 3
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$207.55 / per day
Ponta Delgada Airport Car Rental
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Ilha Verde
$210.50 / per day
Ponta Delgada Airport Car Rental
Compact
Mazda 3 or similar
Mazda 3
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$214.38 / per day

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Harbour Surcharge, Piers & Gares Surcharge.
Driver requirements
Minimum rental age is 18 years.
A young driver fee of 2.65 EUR per day applies to drivers under the age of 24, with a maximum of 13.25 EUR per rental.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.

The following payment methods are not accepted for payment: Maestro.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Outside of business hours, Young driver fee, Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  05:30 - 00:00
Tue:  05:30 - 00:00
Wed:  05:30 - 00:00
Thu:  05:30 - 00:00
Fri:  05:30 - 00:00
Sat:  05:30 - 00:00
Sun:  05:30 - 00:00

Top Suppliers at Ponta Delgada Airport

Wayzor
Exceptional 9.4 / 601 reviews
+351296301805
9500-749 Pontadelgada, Portugale
$209 - $232
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Guerin
Exceptional 9.3 / 65 reviews
+351296306777
Aeroporto Joao Paulo II, 9500-749 Ponta Delgada
$212 - $420
Working hours
Mon:05:59-23:59
Tue:05:59-23:59
Wed:05:59-23:59
Thu:05:59-23:59
Fri:05:59-23:59
Sat:05:59-23:59
Sun:05:59-23:59
Alamo
Exceptional 9.2 / 32 reviews
+351936890727
JOAO PAULO II AIRPORT, APARTADO 704
$392 - $392
Autatlantis
Exceptional 9.1 / 67 reviews
+351296205340 / +351966147199 / +351296684632
Aeroporto João Paulo II, 9500-749 Ponta Delgada
$25 - $102
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
SIXT
Exceptional 9 / 148 reviews
+351255788199
Aeroporto João Paulo Segundo, 9500-749 Ponta Delgada
$178 - $331
Autocunha Car Rental
Excellent 8.8 / 27 reviews
+351964862663
Aeroporo Joao Paulo II, 9500-749, Ponta Delgada
$186 - $186
Europcar
Excellent 8.7 / 16 reviews
+351296381249
Aeroporto De, 9500-749 Ponta Delgada, Portugal
$296 - $459
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
ANC Azores Holidays.PT
Excellent 8.6 / 474 reviews
+351296247171 / +351967309909
Estrada Regional 4-1A, 199 Caminho Da Serra Gorda, 9500-355 Ponta Delgada, Ponta Delgada
$162 - $162
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Enterprise
Excellent 8.6 / 1 reviews
+351936890727
João Paulo II Airport, 9500-749 Ponta Delgada
$402 - $402
National
National
Excellent 8.5
+351936890727
JOAO PAULO II AIRPORT
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Avis
Excellent 8.5 / 43 reviews
+351296684360
9500-749 Ponta Delgada
Working hours
Mon:05:30-23:59
Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
Sun:05:30-23:59
Keddy
Keddy
Excellent 8.5
+35100351296381249
AEROPORTO DE PONTA DELGADA
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Thrifty
Excellent 8.4 / 2 reviews
+351296205435
Aeroporto Internacional, 9500-749 Ponta Delgada
$235 - $403
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Micauto
Excellent 8.4
+351296284382 / +351918208020
Aeroporto João Paulo Ii
$173 - $176
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Dollar
Dollar
Excellent 8.4
296205435
Joao Paulo Ii Airport
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
ABBYCAR
Excellent 8.4 / 25 reviews
+351296247171
Aeroporto de Ponta Delgada-São João Paulo II
Hertz
Excellent 8.4 / 2 reviews
+351296205435
JOAO PAULO II AIRPORT, 9500-749 Ponta Delgada
$270 - $464
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Drive on Holidays
Excellent 8.2 / 5 reviews
+351932247444
Aeroporto Internacional, 9500-749 Ponta Delgada
$158 - $467
Working hours
Mon:08:00-20:00
Tue:08:0