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Drive on Holidays at Ponta Delgada Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Prompt with great English!
Cons: Said the roads were as bad as northern Portugal so we bought extra insurance - they weren’t nearly as bad!
Pros: The crew was absolutely wonderful.
Cons: They need more help
Pros: Our flight was delayed past agency’s operational hours but the shuttle bus waited and staff worked over time to complete the transaction without prior notice. There was an extra charge for that(33 euro) but justified. The drop off requires some more scrutiny so be prepared. The staff are overall accommodating and passionate and gave us a ride to the airport directly instead of shuttle due to foul weather perceived.
Cons: The shuttle pick up is P6, almost a short walk with luggage at night. This is due to economical reason and setup of the airport so not exactly agency’s intention. Make sure car condition is checked by yourself as there is a security deposit locked.
Pros: Courteous and efficient service and friendly staff.
Cons: Walking to the shuttle pick up at P6 was not inconvenient for us, but would be on a rainy day.
Cons: We knew it was an offsite agency. But didn't realize how far it was to the shuttle pick up point on the airport property.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 89 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Union Pay.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 24 minutes.
If the customer is late for a return for more than 24 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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