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ANC Azores Holidays.PT at Ponta Delgada Airport
Estrada Regional 4-1A, 199 Caminho da Serra Gorda, 9500-355 Ponta Delgada
00351 296 247 171
Pick-up instructions
A representative will be waiting in the arrivals hall with a sign ANC Azores Holidays. The shuttle bus will take a customer to the office.
During out of hours the client should go to the office “ANC AeroBUS”, that is located in Terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
VL
United Kingdom
Volkswagen Up
November 3, 2020
Pros: They are very helpful and not having to spend ages to pick up and drop off the car made my trip that much more enjoyable. I will definitely recommend and use them again.
IK
Germany
Volkswagen Up
July 18, 2020
Pros: Super friendly, uncomplicated staff, nice drop-off service after giving back the car. Although we didn't have the seemingly mandatory credit card - because 'discover cars' didn't ask for it during booking, they helped us doing a cash deposit.
Cons: pick up service could have been faster
AA
Portugal
Volkswagen Up
July 10, 2020
Pros: Shuttle, very friendly staff
CM
Canada
Opel Corsa 2017
October 11, 2019
Pros: friendly, good price, helpful staff
Cons: there was supposed to be a rep or shuttle waiting when we arrived to take us to the car rental facility, but there wasn't so we needed to find the service desk to ask about a shuttle and then wait for the shuttle to arrive.
DH
United Kingdom
Renault Clio
September 21, 2019
Pros: Our flight was changed and arrived 2 hours early. No issues having the car earlier than originally requested
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Collision Damage Waiver (deductible: € 800.00), Airport surcharge, Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 19 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Renters from the following country(ies): China, South Korea, Bermuda must provide the following documents: International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Renters from the following country(ies): China, South Korea, Bermuda must provide the following documents: International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, VISA credit card, American Express credit card. Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: Diners, VISA credit card, American Express credit card. Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Theft Protection.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request. Delivery within city limits to hotels is free of charge.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request. Delivery within city limits to hotels is free of charge.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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