Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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ANC Azores Holidays.PT at Ponta Delgada Airport

Estrada Regional 4-1A, 199 Caminho Da Serra Gorda, 9500-355 Ponta Delgada, Ponta Delgada
00351296247171/00351967309909
Pick-up instructions
The shuttle bus will take a customer from the airport to the office in Serra Gorda . Please find ANC AEROBUS office, inside of the Airport and ask for the shuttle. 00351 967309909 One way trip takes about 10 minutes.
Drop-off instructions
Car will be drop off in the same place as was picked up, and then will get a shuttle back to the aerport provided by ANC
Business hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Period outside of business hours
Mon:00:00-07:59; 23:01-23:59
Tue:00:00-07:59; 23:01-23:59
Wed:00:00-07:59; 23:01-23:59
Thu:00:00-07:59; 23:01-23:59
Fri:00:00-07:59; 23:01-23:59
Sat:00:00-07:59; 23:01-23:59
Sun:00:00-07:59; 23:01-23:59
Holidays (Office closed)
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Portugal
Opel Corsa Hatchback
September 22, 2023

Pros: friendly and nice cars.

Canada
Volkswagen Up
September 20, 2023

Pros: Excellent friendly customer service. Made us feel very welcome on the island. Nuno is the best & extremely helpful. We will definitely be returning!

United States of America (USA)
Opel Corsa Hatchback
September 18, 2023

Pros: The staff were kind and transparent with the rental agreement.

Cons: The car was pretty banged up but in very good mechanical condition

Portugal
Fiat New 500
September 18, 2023

Pros: Great customer service and efficiency

Canada
Renault Trafic
September 18, 2023

Pros: Friendly and efficient

Hungary
Opel Corsa Hatchback
September 17, 2023

Pros: Simple and helpful

United States of America (USA)
Peugeot 5008 5+2
September 16, 2023

Pros: Friendly and helpful staff.

Cons: Nothing

Serbia
Volkswagen Up
September 15, 2023

Pros: Pretty fast pick up and drop off time, also we didn't wait much for the shuttle bus either, and it only takes 5-10 min from airport to their office.

Cons: Desk at the airport wasn't working.

Portugal
Volkswagen Up
September 15, 2023

Pros: 5 estrelas

Cons: Nada

United States of America (USA)
Opel Corsa Hatchback
September 14, 2023

Pros: The representatives were nice. They upgraded our car because we needed to wait a few minutes for a shuttle or maybe because we are American and use to larger than toy sized cars. Either way- it was great.

Portugal
Opel Corsa Hatchback
September 11, 2023

Pros: Easy to work with

Portugal
Volkswagen Up
September 11, 2023

Pros: Speed and efficiency

Cons: Although there was a free shuttle, the time spent in waiting for the shuttle and driving to the office to pickup the car (because it was already late in the night…) were not so good

Portugal
Opel Corsa Hatchback
September 11, 2023

Pros: I was extremely pleased with the service. The staff spoke great English, which made the process so much easier for me. They were also very accommodating and did their best to meet my needs. I highly recommend this car rental company to anyone in need of a reliable and friendly service.

Cons: I cannot think of anything, it was my best experience with rentals on the island.

United States of America (USA)
Volkswagen Up
September 10, 2023

Pros: The service was friendly and helpful, they quickly pivoted & offered me a smaller car when I was concerned about the van they tried to give me.

Cons: Just the wait length including for the shuttle and then at the (off airport) building

United Kingdom
Renault Trafic
September 9, 2023

Cons: Not a problem for me but several people in front had not realised they had to actually pay the deposit

Lithuania
Opel Corsa Hatchback
September 5, 2023

Pros: It was quick and easy pickup, car was new and easy to drive.

Cons: A few trashes vere left in the car

Portugal
Volkswagen Up
September 3, 2023

Pros: They were attentive and helpful..

Cons: Car was expensive. Only automatic transmission available though.

Canada
Peugeot 5008 5+2
August 30, 2023

Cons: They first provided me a car with faulty brakes that I had to return the following day. When I returned the car and explained the situation they did give me another rental but I heard the colleague say in Portuguese that they knew the brakes were bad. They didn’t know I understood the language and so I responded and said why would you guys give me a car knowing the brakes were faulty. The associate “Nuno” said they didn’t think it was that bad. I had to take time out of my trip to get a new car.

Israel
Volkswagen Up
August 17, 2023

Pros: Everything went smoothly and very efficient.

Cons: Service was efficient and available when I needed it but one problem is that I was given wrong information. Before my flight there I called and I was told that I would need to take a taxi from the center of town to pick up the car in the city and when I got there they told me that there was a free shuttle bus that I could have taken instead of paying for a taxi 10 euro. I would appreciate compensation in some form eliaskabakov@gmail.com

Spain
Opel Corsa Hatchback
August 6, 2023

Pros: I rented an opel corsa and I got a vw Tcross.

United States of America (USA)
Opel Corsa Hatchback
August 4, 2023

Pros: Very good car

Cons: Not located in airport. Otherwise very good.

Canada
Volkswagen Up
August 3, 2023

Pros: Very good service overall, cant complain. It was just too pricey.

Cons: Everything

United States of America (USA)
Opel Corsa Hatchback
July 29, 2023

Pros: Drop off and pick up were quick, employees didn't push for adding more expensive insurance

Cons: Although the desk was supposed to be open when we arrived, no one was there, and no one picked up the phone on the first call. We heard back quickly, and it was ultimately fairly easy to pick up, but we experienced some uncertainty at the beginning of our trip.

Switzerland
Volkswagen Up
July 29, 2023

Pros: Efficient and friendly people at ANC. Rented car was in good condition.

Cons: Agency was too far from the airport. Price slightly too high compared to vehicle category.

United States of America (USA)
Peugeot 5008 5+2
July 29, 2023

Pros: I like the professionalism and the quality of the product. Very helpful and nice staff.

Cons: It was NOT at the airport. Even though there was a very efficient shuttle service to the car rental place it was a slight inconvenience after flying in.

United States of America (USA)
Fiat New 500
July 26, 2023

Pros: Very friendly, everything was easy.

Cons: No nagatives

Poland
Volkswagen Up
July 25, 2023

Cons: 1. Auto nie było odbierane bezpośrednio z lotniska tylko z agencji. Był zapewniony transfer ale zajmował on sporo czasu. 2. Niesprawna ładowarka samochodowa w samochodzie co było dla nas bardzo ważne.

Netherlands
Volkswagen Up
July 24, 2023

Pros: Friendly, helpful and efficient. They clearly explained everything, helped obtain intended extras (children seat and additional driver) and did not push too much for extras.

Cons: Office infrastructure: no bright place to review car condition when picking up at night/dark. Car state: mainly the gearbox was quite worn out, otherwise ok.

Denmark
Opel Corsa Hatchback
July 22, 2023

Pros: Very friendly and easy to follow the instructions about the car from the sales agents.

Cons: The instructions to pick up the car could be better!

Italy
Opel Corsa Hatchback
July 18, 2023

Pros: Nothing

Cons: The behavior of the guy (with whom I had an argument) at the desk when I took the substitution car (see comment above)

United States of America (USA)
Volkswagen Up
July 10, 2023

Pros: Friendly people who were willing to help

Cons: Car I received was clean but pretty banged up. Lots of visible damage. On the positive side it ran well and was pretty cheap.

United States of America (USA)
Opel Corsa Hatchback
July 10, 2023

Pros: Drop off was very fast and shuttle was able to get us to the airport earlier than expected. Cost of these vehicles are much cheaper than ones in the airport terminal.

Cons: Pick up took time with Shuttle and overall volume of people waiting to be serviced. Vehicle was in rough condition but functional for our intended use. Flight delays caused some concern as the rental policy pickup window is very short, customer service eventually referred me directly to the rental company to address the issue which was challenging mid travel.

United States of America (USA)
Opel Corsa Hatchback
July 3, 2023

Pros: Everyone was reasonable and polite.

Cons: I didn't realize they were so far from the airport. It wasn't a big deal but it was a hassle on the front end to get the car as we had to wait for a shuttle.

Canada
Fiat New 500
July 3, 2023

Pros: English speakers, easily understood, nice

Cons: Far from city centre and airport

United States of America (USA)
Volkswagen Up
July 2, 2023

Pros: The car was as expected and worked well. The service was friendly and helpful.

Cons: The car was a little worn, but that’s to be expected given driving conditions on the island.

United Kingdom
Volkswagen Up
June 29, 2023

Pros: Friendly efficient service. No problems. Car was good value but basic model.

United Kingdom
Fiat New 500
June 28, 2023

Pros: Excellent service, can’t fault them.

Cons: Quick service.

Portugal
Fiat New 500
June 26, 2023

Pros: They are really organized. No time wasted.

Portugal
Volkswagen Up
June 23, 2023

Pros: Easy to deal with despite off airport location.

Australia
Volkswagen Up
June 21, 2023

Pros: Staff were efficient. Great value for money.

Cons: Nothing

United Kingdom
Volkswagen Up
June 18, 2023

Pros: Great service, nice staff.

Cons: -

Belgium
Opel Corsa Hatchback
June 17, 2023

Pros: Very friendly and helpful staff

Portugal
Volkswagen Up
June 17, 2023

Pros: Perfeito

Cons: Perfeito

United States of America (USA)
Volkswagen Up
June 5, 2023

Pros: Super friendly staff, they get you on your way fast as well.

Cons: Nothing, they're doing a great job.

Germany
Volkswagen Up
June 2, 2023

Pros: Service was ok, the car was not in the best shape. The other cars from ANC seemed OK

Cons: Service was ok, friendly and efficient employees. The car I got was not on the best shape. The other cars from ANC seemed OK

Netherlands
Fiat New 500
May 28, 2023

Pros: You can tell that the employees actually care about making you love your vacation and not just about your money.

Cons: Nothing really…

United States of America (USA)
Fiat New 500
May 25, 2023

Pros: Great service, got me to the airport at 04:30

Cons: Nothing

Bulgaria
Volkswagen Up
May 19, 2023

Pros: The staff was great. Young, organized and friendly people. It was the fastest rental car service I had.

Canada
Volkswagen Up
May 18, 2023

Pros: Friendly staff Easy pick up and drop off Clean car More room for luggage in the car then expected by the description

Cons: Everything was great other than when arriving at the airport there was nobody in the ANC book to organize our shuttle from the airport to pick up the car. We waited for about 45 minutes before turning on our phone data to make a call to the company. Once we called they sent a driver right away and service from there on was great. Also found the jump in price from standard to automatic to be very surprising.

Portugal
Volkswagen Up
May 14, 2023

Pros: Not much

Cons: They go out of their way to be vague and omit important information. They were also going to price gouge us for an extra day of rental. Car was as old as Stone Henge

United States of America (USA)
Volkswagen Up
May 12, 2023

Pros: Super quick to drop off and get to airport. They were able to get us an automatic car on the spot after asking. (We changed our minds from driving manual)

Cons: Finding them after arrival and speed of pick up at airport was slooooow

United States of America (USA)
Volkswagen Up
May 12, 2023

Pros: Excellent customer service, friendly and courteous.

Cons: Vehicles are somewhat old.

Slovenia
Volkswagen Up
May 2, 2023

Pros: Very friendly employees. Everything went smoothy, from reservation to pick up to drop off. Car was amazing and clean. We put some scratches on the car. We solved eveything asap and with no problems. Would definitely recommend 10/10. Thank you.

United States of America (USA)
Volkswagen Up
May 2, 2023

Pros: Shuttle drop off after car rental return was efficient.

Cons: Car was not in the best condition in terms of maintenance. The tires has sign of cracking and wiping blades need replacement.

Portugal
Volkswagen Up
April 22, 2023

Pros: À chegada do aeroporto para a ANC fomos com o Yuri, tudo impecável.

Cons: Na volta do ANC para o aeroporto (ontem) fomos com um artista que parecia que estava no WRC. Acelerava ao máximo até travar a fundo ao carro da frente. Foi a viagem toda a acelerar e a escrever SMS pelo WhatsApp. Eu e a minha mulher chegámos mal dispostos ao aeroporto com a condução.Felizmente a minha filha não vomitou. O casal atrás de nós disse que parecíamos que estávamos num Safari no Quénia ou num Rally no Sri Lanka. Nas curvas acelerava, parecia que íamos fazer a curva a 2 rodas. Péssimo.

United States of America (USA)
Volkswagen Up
April 21, 2023

Pros: They were helpful and attentive.

United States of America (USA)
Volkswagen Up
April 20, 2023

Pros: Loved the staff. Our little volkswagon was clean and in perfect shape and handled the mountain roads like a champ.

Cons: Can't think of anything negative.

United States of America (USA)
Volkswagen Up
April 18, 2023

Pros: The car was new and clean and functioned beautifully!

Canada
Volkswagen Up
April 16, 2023

Pros: -Nice -Efficient -Helpful -Clean

Cons: -Was hard to locate the location in the GPS to drop off the car -We are not used to manual and needed an automatic. We didn't know there was no shift position for park and had to figure that out -These 2 things aren't huge issues but it might be helpful to coach customers in these 2 areas to make it an easier experience for them

Canada
Volkswagen Up
April 15, 2023

Pros: Nothing

Cons: Did not answer phone when I called to inform of flight delay

Germany
Volkswagen Up
April 12, 2023

Pros: Very nice and professional. Honest and super customer friendly. Very fair.

United Kingdom
Volkswagen Up
April 10, 2023

Pros: cheap efficient

Cons: nothing

United Kingdom
Volkswagen Up
April 4, 2023

Pros: Very efficient and friendly staff. We had a problem with a flat battery which they sorted out with a replacement car and settled everything to our saqtisfaction.

Cons: Nothing

Canada
Opel Corsa Hatchback
April 1, 2023

Pros: Representatives were all very friendly Quick and efficient

Cons: I wasn't aware when I booked that they didn't have a kiosk at aeroport. Had to take a minibus to rental spot. It was fine the driver of mini bus was friendly and professional

Canada
Opel Corsa Hatchback
March 31, 2023

Pros: Responded promptly re issues with first car

Cons: 500€ deposit after paying for full insurance. Deposit not returned immediately upon return of car in perfect condition, allowing rental company to make use of the money for 5 weeks. Also car should have some local driving info in the car. Example....due to not knowing about parking restrictions in Ponta Delgada, got a 60€ ticket. Go that extra touch for your tourist customers. It gives them more desire to return.

Canada
Volkswagen Up
March 31, 2023

Pros: Easy and fast pickup and return

Cons: Nothing to complaint about

Canada
Volkswagen Up
March 15, 2023

Pros: They where efficient, car was clean and in good order. Everyone was friendly.

United States of America (USA)
Volkswagen Up
March 14, 2023

Pros: They were quick, helpful, and kind. I didn’t have to wait long for the shuttle from or to the airport. Seamless!

United States of America (USA)
Volkswagen Up
March 12, 2023

Pros: Easy transport from airport to office. The location was easy for pick up and drop off. The agents were very kind and helpful.

Montenegro
Volkswagen Up
March 10, 2023

Pros: Wery good car ,,transfer,everything was perfect

Canada
Volkswagen Up
March 7, 2023

Pros: Quick service, thorough inspection of car on pick-up and drop-off to ensure we don't get dinged with anything not caused by us. Car that was provide was quite new and clean. Everyone we interacted with was kind, patient and friendly.

Cons: Everything was great. The only improvement would be some more thorough guidance at PDL on how to get the shuttle to the rental place. But we asked someone at a counter and they helped.

Canada
Volkswagen Up
March 6, 2023

Pros: Excellent

Cons: Nothing

Canada
Volkswagen Up
February 24, 2023

Pros: People very helpful and friendly

United States of America (USA)
Volkswagen Up
February 19, 2023

Pros: The people that work for ANC are clearly happy with their jobs, they don't ever seem to be out of patience.

Cons: Nothing.

Poland
Volkswagen Up
February 16, 2023

Pros: Absolutely good price and good condition of the car. Nice stuff. They do other things like trips around the volcano.

Cons: At the airport you have just an information point and then you are taken 10 min. drive to pick up the car - out of the town.

Germany
Volkswagen Up
February 13, 2023

Pros: Friendly and supportive staff

Canada
Volkswagen Up
February 5, 2023

Pros: Car was exceptionally clean and the representatives were great. When I dropped off the car there was no wait for the shuttle. I would rent from them again.

Cons: Arrived at ANC shuttle desk at 730am to let them know I was there. I was aware that they open at 8am however the shuttle didn’t pick us up until 830am. Since I was the first to arrive for the shuttle, I should have been serviced first. Two people who arrived after I did were looked after before me.

Netherlands
Volkswagen Up
January 31, 2023

Pros: Professional and friendly approach

Cons: Nothing

United States of America (USA)
Opel Corsa Hatchback
January 30, 2023

Pros: I appreciated the shuttle transfer to and from the airport and that it was able to accommodate my early flight.

Cons: Only issue was returning car with gas. I had an early flight and needed to drop off the car at 4:30am. There were no gas stations open that would accept my credit cards. I went to 5 different gas stations but was unable to refill the gas. It would be helpful if ANC could notify customers that this could be an issue and suggest that they fill up gas the night before they return the car if they have an early flight

United States of America (USA)
Volkswagen Up
January 15, 2023

Pros: Nice and accommodating people

Cons: No complaints

United States of America (USA)
Opel Corsa Hatchback
January 13, 2023

Pros: Professional and friendly--highly recommend ANC.

Cons: No one was staffing the shuttle desk in the airport, and we had to wait a long time to be picked up. But the staff at the site was very responsive and ultimately came to get us.

Spain
Volkswagen Up
January 9, 2023

Pros: It was cheap and easy.

Cons: There was a long line when picking up the car. The car was Ok but a bit old.

France
Volkswagen Up
January 8, 2023

Pros: Very transparent and clear. Not pushing to make you pay more. Flexible.

Cons: My flight got cancelled and my new flight happened to be on Christmas day and they were closed. I cannot blame them for that but still it is the part I didn't like :) And the car wasn't great, but I could have spent more for a higher quality car, that's why it does not affect the score I gave.

Canada
Opel Corsa Hatchback
January 1, 2023

Pros: Agents are polite and efficient.

United States of America (USA)
Volkswagen Up
December 3, 2022

Pros: They were friendly, mostly spoke English and certainly tried when they didn't, and fair.

Cons: It was my first time experiencing a car rental where they drive you off property to go get the car but they provided a shuttle to the car lot and a shuttle back to the airport after returning the car, so it was no problem.

Canada
Volkswagen Up
November 27, 2022

Pros: Excellent. Everything was smooth without issue.

United States of America (USA)
Volkswagen Up
November 24, 2022

Pros: pick up no centro de PDL

Cons: Houve muita coisa no Skoda que eu não entendi--como o mediador do tanque.

United Kingdom
Volkswagen Up
November 23, 2022

Pros: They highlighted all existing damage to the vehicle accurately, and were friendly and helpful.

Cons: The service was advertised as meet and greet, however we actually were instructed to go to a desk at the airport and, request a minibus to take us to a rental office 10 minutes away. Not a problem, but wasn’t made clear at the time of booking. The transfers to and from the airport were fine.

Portugal
Volkswagen Up
November 20, 2022

Pros: Very very nice and sweet!

Canada
Volkswagen Up
November 16, 2022

Pros: Friendly, efficient service!

Cons: The car they gave me was a bit old. The “check engine” light was on indicating the car needed mechanical attention. The seat position adjustment would not well so a couple times my seat when flying back while I was driving..just a bit dangerous.

United States of America (USA)
Volkswagen Up
November 16, 2022

Pros: I rent cars in Ponta Delgada 4x a year, this was my first experience with ANC and it was by far the easiest ever! Great staff!

Canada
Volkswagen Up
November 15, 2022

Cons: The extra charge fees before the business far

Canada
Volkswagen Up
November 14, 2022

Pros: The directions on how to find the ANC desk and shuttle to the car were clear and easy. All of the staff were friendly and efficient.

Cons: N/A

Latvia
Volkswagen Up
November 14, 2022

Pros: Everything

Cons: Nothing

Portugal
Opel Corsa Hatchback
November 10, 2022

Pros: A eficiência

Cons: A diferença de preços da reserva ao balcão, comparado com a reserva online.

United States of America (USA)
Volkswagen Up
November 6, 2022

Pros: The staff was very helpful

United States of America (USA)
Volkswagen Up
November 5, 2022

Pros: Everybody was so helpful!

Poland
Volkswagen Up
November 2, 2022

Pros: affordable price, good car condition, friendly service

Cons: Doesn't have direct transfer to car rental office. Offered a transfer around the city center first so please be ready to lose more time for it.

Romania
Volkswagen Up
October 28, 2022

Pros: Nice people and helpful.

Cons: The car cleanness

United States of America (USA)
Volkswagen Up
October 27, 2022

Pros: Needs a bit more pep but I guess I’m not used to European smaller cars

Canada
Volkswagen Up
October 21, 2022

Pros: Being charged extra for returning the car “dirty”, which was not even the case. Seems like a scam of a company

Denmark
Volkswagen Up
October 19, 2022

Pros: Very Nice

Cons: Nothing

Spain
Opel Corsa Hatchback
October 18, 2022

Cons: We had to wait for almost 1 hour for the shuttle to take us back to the airport… honestly I thought we’re going to loose the flight

Netherlands
Opel Corsa Hatchback
October 11, 2022

Pros: Friendly, everything went smoothly. Luis, especially, when dropping the car off at 5:00am was phenemonal.

Cons: Waiting time to get the car. they were busy

Israel
Opel Corsa Hatchback
October 10, 2022

Pros: We received Excellent service from ANC! They helped a lot with extra tips and recommendations for our trip.

Cons: The pickup place was not at the airport, we needed a shuttle, which was provided very quickly and easily

Netherlands
Volkswagen Up
October 1, 2022

Pros: Quick, friendly ! Top! Thank you!

United States of America (USA)
Volkswagen Up
September 29, 2022

Pros: The staff was friendly and easy to work with

Cons: How long it took to get the shuttle from the airport.

United States of America (USA)
Peugeot 5008 5+2
September 25, 2022

Pros: Fast and easy.

Cons: Car wasn’t in optimal conditions.

Canada
Opel Corsa Hatchback
September 24, 2022

Pros: The staff were very friendly and took the time to give us sightseeing tips. Local food recommendations as well.

United States of America (USA)
Volkswagen Up
September 20, 2022

Pros: They were efficient and friendly

Cons: Nothing

United States of America (USA)
Opel Corsa Hatchback
August 30, 2022

Cons: The only reason I wouldn’t rent again would be the fact that we can not pick up or drop off the car at the airport. It was inconvenient having to take a van to another lication for the car.

United States of America (USA)
Renault Grand Scenic 5+2
August 18, 2022

Pros: Very accommodating staff

Cons: Nothing

United States of America (USA)
Volkswagen Up
August 13, 2022

Pros: The air conditioner did not work. I paid for something that was not available to me.

Canada
Peugeot 5008 5+2
July 24, 2022

Pros: Very responsive when we realized that the SUV we were give was manual and we had requested an automatic. They provided us with two cars for a couple of days until they could get us our automatic SUV. In the end we did get the vehicle we had reserved.

United States of America (USA)
Volkswagen Up
July 19, 2022

Pros: price, ease of rental, friendly staff

Canada
Fiat Panda
July 19, 2022

Pros: Very friendly staff and fast service

Switzerland
Volkswagen Up
July 15, 2022

Pros: nothing - very disappointing!

Cons: see above

Czech Republic
Volkswagen Up
July 4, 2022

Pros: When we called from airport they came fast, friendly personal.

Cons: That we paid deposit 500 Euro for a car, we returned it 26.6.2022 without any demaged so they told us give us full deposit back and today 4.7. we still dont have money back. First car had caput batery. We need to wait for another one and new process again.

United States of America (USA)
Renault Grand Scenic 5+2
June 29, 2022

Pros: Wonderful, our flight arrived at 2 am and they were still there to pick us up and take us to our car. Also, we had more luggage than the car would carry and they drove another van to our place to drop off our luggage. Truly went above and beyond.

Cons: nothing

Portugal
Renault Trafic
June 28, 2022

Pros: S

Cons: Aren´t open for dropping's before 08h00 am

Canada
Fiat Panda
June 28, 2022

Pros: No gimmicks, excellent service

Cons: Didn’t provide the address to return the car

United Kingdom
Volkswagen Up
June 22, 2022

Pros: Nothing

Cons: The agent in Ponta Del Garda was surly and unhelpful. The pick up area was dis organised

United States of America (USA)
Volkswagen Up
June 18, 2022

Pros: Agent Michael is very nice guy. The other two are also very helpful.

Cons: The car AC didn’t work.

Portugal
Volkswagen Up
June 16, 2022

Pros: The car was brand New. 13 kms only. Nice staff. Frete shutle.

Cons: Nothing

United States of America (USA)
Opel Corsa Hatchback
June 16, 2022

Cons: The young men who work there were very nice. But the overall company does not seem to have high standards.

United States of America (USA)
Peugeot 5008 5+2
May 26, 2022

Pros: The team was so helpful and even provided us with a ride back into the city during a busy festival because we couldn’t get a taxi.

Portugal
Peugeot 5008 5+2
May 23, 2022

Pros: Great service

Lithuania
Volkswagen Up
May 17, 2022

Cons: unclear information on pick-up locations and addresses

Poland
Volkswagen Up
May 1, 2022

Pros: Personnel

Cons: Conditions of the car

Canada
Volkswagen Up
April 18, 2022

Pros: freindly staff good price

Cons: having arrived at the airport @ 7:00am local time and wait for repersentative to arrive at 8:00AM

Portugal
Volkswagen Up
April 13, 2022

Pros: Great service. Good pick up and drop off

Netherlands
Volkswagen Up
March 8, 2022

Pros: Kind and honest people

Portugal
Volkswagen Up
February 12, 2022

Pros: Easy to pick up the car

United Kingdom
Volkswagen Up
December 14, 2021

Cons: Difficulty finding your drop-off location - neither address nor postcode finds it. We happened upon a fuel station on the 3rd road we tried, and had to ask there. Your cars also should have satnav!!

Canada
Volkswagen Up
November 5, 2021

Pros: The guys that work there were very helpful

United States of America (USA)
Volkswagen Up
October 6, 2021

Cons: Check engine light was on because oil needed changed. Spent 2 hours in line waiting for a car with only 3 people in front of me.

Spain
Volkswagen Up
September 29, 2021

Pros: Kindness, good service.

Cons: nothing

Portugal
Fiat Punto
September 29, 2021

Pros: Carro cumpriu, contudo podia estar mais limpo no seu interior. Mas são bastante atenciosos o que equilibra o restante.

Cons: Podiam fazer a entrega do carro no aeroporto.

United Kingdom
Volkswagen Up
September 21, 2021

Pros: I was worried about using a smaller company for the first time, having usually only ever booked through big brands. However, booking a week before we flew left us limited options. Relieved with how easy and cheap it was, no issues.

Cons: The pick up in the airport isn’t clear, nor were the instructions on the receipt. We ended up having to call them

France
Volkswagen Up
September 10, 2021

Pros: Price is competitive

Cons: The first car that I picked up, aircond is not working. I only manage to get a replacement car the next day. So it wasted a few hours of my holiday time

Canada
Volkswagen Up
September 7, 2021

Pros: Very little.

Cons: Customer service is non existent.

Portugal
Volkswagen Up
August 31, 2021

Pros: Good

Cons: The cars are a little bit holder

Hungary
Volkswagen Up
August 24, 2021

Pros: Helpful and polite representatives, good price, quick drop-off

Cons: The desk at the airport was closed from 16:30. The given phone no. could not answer in English only Portugese. I had to ask local people to translate the phone call. Then a shuttle was required to go to the pick-up place. Since that everything was ok

Portugal
Volkswagen Up
August 17, 2021

Pros: Left the credit card at home, but the provider offered to leave the deposit in cash. But when I came with cash, they refused to rent a car because I made a reserve online through DiscoverCars. Lost prepayment on DiscoverCars, and DiscoverCars did not answer the phone call, but instead recommended to write e-mail. Worst experience. Taxi and bus save my vacation.

Cons: Left the credit card at home, but the provider offered to leave the deposit in cash. But when I came with cash, they refused to rent a car because I made a reserve online through DiscoverCars. Lost prepayment on DiscoverCars, and DiscoverCars did not answer the phone call, but instead recommended to write e-mail. Worst experience. Taxi and bus save my vacation.

United States of America (USA)
Volkswagen Up
August 13, 2021

Pros: Friendly service. Car was a bit older but in Covid times the inventory is a known challenge.

Poland
Fiat Punto
August 9, 2021

Pros: Nice and friendly, good price.....

Cons: Car could have been better. Seemed over used and was very weak in terms of power, going up hills etc. I was always anticipating a break down, oil change light came on etc. Not good.

Portugal
Volkswagen Up
July 27, 2021

Pros: small company easy to access.

Cons: malfunctioning car which we asked to be traded several times. though small, bad internal communication. long waiting time for the transfer at the airport.

Portugal
Renault Traffic
July 13, 2021

Pros: Funcionários muito atenciosos, ótimo custo beneficio, Veiculo limpo.

Cons: O horário de abertura é apenas às 08h, como chegamos mais cedo tivemos de esperar que a rent a car abrisse para podermos obter o transfere para a cidade. Não tem balcão no aeroporto mas tem transfere prório gratuito para a cidade.

Hungary
Volkswagen Up
June 24, 2021

Pros: The agents were kind, the car was good.

Cons: The car was cobwebby inside and outside (next to the mirror).

United Kingdom
Opel Corsa
June 15, 2021

Pros: Very friendly and easy going

Cons: Small complaint, they didn't have my ordered car (or similar) so we were given a much larger one, I was able to exchange it for the car I ordered the next day, a small inconvenience but otherwise great

Portugal
Volkswagen Up
June 11, 2021

Pros: Acolhimento, eficiência, baixa cota de franquia, preços acessíveis

Cons: Central de carros deslocada do centro

Belgium
Volkswagen Up
June 1, 2021

Pros: Very friendly and helpful.

United Kingdom
Volkswagen Up
November 3, 2020

Pros: They are very helpful and not having to spend ages to pick up and drop off the car made my trip that much more enjoyable. I will definitely recommend and use them again.

Germany
Volkswagen Up
July 18, 2020

Pros: Super friendly, uncomplicated staff, nice drop-off service after giving back the car. Although we didn't have the seemingly mandatory credit card - because 'discover cars' didn't ask for it during booking, they helped us doing a cash deposit.

Cons: pick up service could have been faster

Portugal
Volkswagen Up
July 10, 2020

Pros: Shuttle, very friendly staff

Canada
Opel Corsa 2017
October 11, 2019

Pros: friendly, good price, helpful staff

Cons: there was supposed to be a rep or shuttle waiting when we arrived to take us to the car rental facility, but there wasn't so we needed to find the service desk to ask about a shuttle and then wait for the shuttle to arrive.

United Kingdom
Renault Clio
September 21, 2019

Pros: Our flight was changed and arrived 2 hours early. No issues having the car earlier than originally requested

Portugal
Fiat Panda
August 18, 2019

Pros: Easy pick-up and drop-off at airport

Cons: They look a little to suspicious about how costumers handle the cars

United States of America (USA)
Renault Twingo
June 27, 2019

Pros: They were extremely helpful, great to work with, and very kind people overall!

Cons: Only negative, was it took a while to find them initially, but they did the best they could.

United States of America (USA)
Renault Twingo
June 18, 2019

Pros: It took us a little while to find a representative. He directed us to his mini van right away and as soon as he realized that he will need to wait for more people he called for another mini van to get us going right away. He was very helpful.

Cons: The rental site was a bit further drive out of airport. We were scheduled to drop rental car off early to catch an early flight out but when we arrived there was no one there at the site and we had to wait for the guy to drive us to airport. We were the last group to board the airplane.

Canada
Fiat Panda
May 19, 2019

Cons: Car was obviously very used, noisy engine, lots of scratches on exterior, clutch was not working well, sometimes would fail to start. Not what I am used to getting in a rental car.

Canada
Renault Clio
May 8, 2019

Pros: The car was clean and generally worked well.

Cons: Finding the agent was confusing. There wasn't a desk or other designation at the airport when we arrived, there are several names attached to the company. We had to ask other rental company agents for this information. Also, we were asked to wash the car before returning it, without any assistance to understand how to work the machine.

Canada
Fiat Panda
May 6, 2019

Pros: Everything was great - perfect little car, great price, friendly folks

Israel
Renault Twingo
May 6, 2019

Pros: Quick and professional

Portugal
Fiat Panda
May 5, 2019

Pros: Excellent service of all the employees, car as reserved

Canada
Fiat Panda
April 17, 2019

Pros: Friendly shuttle drivers.

Cons: We were asked to pay a euro as the outside of the car was dirty. Not surprising as it had been raining and there is lots of mud on many roads.

United States of America (USA)
Nissan Micra
April 12, 2019

Pros: No one was waiting at the airport for us. Had to call repeatedly to get someone to pick us up. Tried to scam us out of money saying car had a “scratch” started at 250 euros and the then took 60euros as we had to leave to catch a flight. We got full insurance and they wouldn’t except that saying we had to file claim ourselves. I would never use this company again.

Canada
Fiat Panda
April 6, 2019

Pros: On time pick up at the airport. Very friendly representative, (Ivo)

Canada
Renault Twingo
February 19, 2019

Pros: video of the pre-condition

Cons: long waiting of release of deposit money

Most Popular Car Rental Deals

Ponta Delgada Airport Car Rental
Mini
Volkswagen Up or similar
Volkswagen Up
  • 4
  • 1
  • 5
  • Man.
ANC Azores Holidays.PT
$24.08 / per day
Ponta Delgada Airport Car Rental
Mini
Fiat New 500 or similar
Fiat New 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
ANC Azores Holidays.PT
$25.44 / per day
Ponta Delgada Airport Car Rental
Full-size Van
Renault Trafic or similar
Renault Trafic
  • 9
  • 3
  • 4
  • A/C
  • Man.
ANC Azores Holidays.PT
$61.90 / per day
Ponta Delgada Airport Car Rental
Economy
Opel Corsa Hatchback or similar
Opel Corsa Hatchback
  • 5
  • 2
  • 5
  • A/C
  • Auto.
ANC Azores Holidays.PT
$68.78 / per day
Ponta Delgada Airport Car Rental
Standard SUV
Renault Captur or similar
Renault Captur
  • 5
  • 2
  • 5
  • Man.
ANC Azores Holidays.PT
$68.78 / per day
The above prices are only approximate and were last updated at 18:35 on 2023-09-22. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Renters from the following country(ies): China, South Korea, Bermuda must provide the following documents: International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Delivery within city limits to hotels is free of charge.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:00 - 23:00
Tue:  08:00 - 23:00
Wed:  08:00 - 23:00
Thu:  08:00 - 23:00
Fri:  08:00 - 23:00
Sat:  08:00 - 23:00
Sun:  08:00 - 23:00

Top Suppliers at Ponta Delgada Airport

Wayzor
Exceptional 9.5 / 786 reviews
+351296301805
9500-749 Pontadelgada, Portugale
$31 - $125
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Guerin
Exceptional 9.5 / 188 reviews
+351936890727 / +351296306777
Aeroporto Joao Paulo II, 9500-749 Ponta Delgada
$45 - $148
Working hours
Mon:05:59-23:59
Tue:05:59-23:59
Wed:05:59-23:59
Thu:05:59-23:59
Fri:05:59-23:59
Sat:05:59-23:59
Sun:05:59-23:59
Alamo
Exceptional 9.5 / 51 reviews
+351936890727
JOAO PAULO II AIRPORT, APARTADO 704
$53 - $68
Autatlantis
Exceptional 9.4 / 439 reviews
+351296205340 / +351966147199 / +351296684632
Aeroporto João Paulo II, 9500-749 Ponta Delgada
$35 - $116
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Micauto
Exceptional 9.3 / 329 reviews
+351296284382 / +351918208020
Aeroporto João Paulo Ii
$31 - $136
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Ilha Verde
Exceptional 9.2 / 3442 reviews
+351296684360
Aeroporto Internacional Joao Paulo II - 9500-749 Ponta Delgada
$29 - $152
Working hours
Mon:05:30-23:59
Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
Sun:05:30-23:59
Enterprise
Exceptional 9.2 / 10 reviews
+351936890727
João Paulo II Airport, 9500-749 Ponta Delgada
$73 - $118
Europcar
Excellent 8.9 / 38 reviews
+351296381249
Aeroporto De, 9500-749 Ponta Delgada, Portugal
$50 - $61
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Keddy
Keddy
Excellent 8.9 / 16 reviews
+351296381249
Aeroporto De Ponta Delgada
$36 - $76
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Magic Islands Rent A Car
Excellent 8.8 / 1058 reviews
+351912261378
Park P5, Aeroporto João Paulo Ii Parque P05, Ponta Delgada
$29 - $120
Working hours
Mon:07:30-19:30
Tue:07:30-19:30
Wed:07:30-19:30
Thu:07:30-19:30
Fri:07:30-19:30
Sat:07:30-19:30
Sun:07:30-19:30
Way2Azores Rent
Excellent 8.7 / 249 reviews
+351912340762
Av. João Paulo II 243
$75 - $287
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
SIXT
Excellent 8.7 / 204 reviews
+351255788199
Aeroporto João Paulo Segundo, 9500-749 Ponta Delgada
$37 - $104
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Drive on Holidays
Excellent 8.7 / 158 reviews
+351932247444
Aeroporto Internacional, 9500-749 Ponta Delgada
$42 - $152
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Funchal Drive rent a Car
Funchal Drive rent a Car
Excellent 8.7 / 73 reviews
+351964414470
Rua Dos Valados 24 9500 - 652
$28 - $33
Working hours
Mon:08:00-19:59
Tue:08:00-19:59
Wed:08:00-19:59
Thu:08:00-19:59
Fri:08:00-19:59
Sat:08:00-19:59
Sun:08:00-19:59
Autocunha Car Rental
Excellent 8.7 / 43 reviews
+351964862663
Aeroporo Joao Paulo II, 9500-749, Ponta Delgada
$38 - $56
Working hours
Mon:09:00-18:29
Tue:09:00-18:29
Wed:09:00-18:29
Thu:09:00-18:29
Fri:09:00-18:29
Sat:09:00-18:29
Sun:09:00-18:29
Thrifty
Thrifty
Excellent 8.6 / 6 reviews
+351296205435
Aeroporto Internacional, 9500-749 Ponta Delgada
$51 - $116
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
ABBYCAR
Excellent 8.5 / 104 reviews
+351296247171
Aeroporto de Ponta Delgada-São João Paulo II
$103 - $210
Avis
Excellent 8.5 / 79 reviews
+351296684360
Ponta Delgada Airport
Working hours
Mon:05:30-23:59
Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
Sun:05:30-23:59
National
National
Excellent 8.5
+351936890727
JOAO PAULO II AIRPORT
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Dollar
Dollar
Excellent 8.4
296205435
Joao Paulo Ii Airport
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Firefly
Firefly
Excellent 8.4
296205435
Joao Paulo Ii Airport
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Hertz
Excellent 8.3 / 2 reviews
+351296205435
JOAO PAULO II AIRPORT, 9500-749 Ponta Delgada
$58 - $134
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Ace Rent a car
Ace Rent a car
Excellent 8 / 25 reviews
+351912340762
Av. João Paulo Ii, Nº243
$24 - $137
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Interrent
Very good 7.9 / 17 reviews
+351211451595
Área De Serviço 2º Circular ( Belém )
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Goldcar
Very good 7.8 / 201 reviews
+351211451595
Área de serviço 2° Circular, Alameda de Belém, 9500-353
$26 - $47
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
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