Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Wayzor at Ponta Delgada Airport

9500-749 Pontadelgada, Portugale
00351 296 301 805
Pick-up instructions
Desk is located in Car Rental hall inside the airport terminal.
Drop-off instructions
Please clarify drop off instructions with the supplier.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Canada
Opel Corsa
December 14, 2019

Pros: Fast, efficient and inexpensive

United Kingdom
VW Up
November 30, 2019

Pros: Very efficient and nice staff.

Slovenia
VW Up
October 10, 2019

Pros: New car, better than expected, the employee giving out and receiving vehicles

Cons: Nothing

United States of America (USA)
Fiat Panda
October 7, 2019

Pros: They don’t require a huge block on your credit card, VERY easy to work with, good fleet of cars, great workers-polite and friendly. Willing to take time to explain everything and go over the rental car for existing damage very thoroughly before you drive away.

Cons: Have no complaints

United Kingdom
VW Up
October 7, 2019

Pros: Everything was made very easy

Malta
VW Polo TSI
October 2, 2019

Pros: Customer service, the price, the communication and assistance from the staff

Cons: We had made a change for the pick - up time, which was acepted online but it wasn't updated in the system. This prolonged the waiting time at pick-up. We expected to have Bluetooth for the GPS and the car didn't have. We expected to drive a Volkswagen and another type of car was given.

United States of America (USA)
Audi Q2
October 2, 2019

Pros: Quick check in / out and nice & clean vehicle.

Cons: Nothing

Portugal
Peugeot 208
September 30, 2019

Pros: Práticos e eficientes

Cons: Carro um pouco sujo no ato da entrega

Portugal
VW Polo TSI
September 29, 2019

Pros: On the pick up there was no inspection bellow the car. Wen we deliver that was the first place to look informing us that usually is the place were people damage the car! Accusing us of doing so and make us pay almost 200€ for it!

Cons: We felt scammed. The car was not checked bellow on pick up and on the delivery was the first place they looked looked like they were expecting that! We don’t went with car anywhere besides normal road! Rip off!

Canada
VW Up
September 28, 2019

Pros: Same as above. Employees were fantastic

Cons: N/a

United Kingdom
Peugeot 2008
September 26, 2019

Pros: Excellent efficient service.

Slovenia
VW Up
September 26, 2019

Pros: Fast check - in and check out. Car was new and clean. All staff was friendly and helpful.

United Kingdom
Volvo XC40
September 26, 2019

Pros: Great value for money. Nice staff. Good location at airport. Amazing car.

Canada
VW Polo TSI
September 25, 2019

Pros: Great experience and price !!!

Slovakia
VW Polo
September 24, 2019

Pros: Everything went smoothly, and we got nearly brand new car with only 5500km ridden

Slovenia
VW Polo TSI
September 23, 2019

Pros: Good humor of the guys at the desk, clean car in perfect condition

Cons: A long waiting line at pick up. It seems they really have the best prices among all the car rental providers there.

Canada
VW Polo TSI
September 22, 2019

Pros: Each member of the team knew what they were do. It was like bang , bang and off we go, perfect.

Cons: Nothing l can think of it.

Italy
Opel Karl
September 19, 2019

Pros: THe car was super efficient and everything was well organized! I liked that they don't ask a deposit! They don't calculate km! But you just have to give the car back with full gasoline! The check in and out was made from very nice people!

United Kingdom
VW Up
September 19, 2019

Pros: Car was quite damaged and air con was broken. We had to return the car and exchange it

Cons: We filled the car with more petrol than necessary and they wouldn't refund the difference.

United Kingdom
Peugeot 2008
September 17, 2019

Pros: Polite and helpful staff, the car I had got was upgraded and in excellent condition.

Cons: Cannot fault it.

Canada
Peugeot 208
September 16, 2019

Pros: No hassles. Worked out great.

United Kingdom
Opel Corsa
September 15, 2019

Pros: They waited for me despite the delayed car, the pick up was quick and efficient

United Kingdom
VW Up
September 15, 2019

Pros: Everything was very quick and efficient

Cons: Nothing

Denmark
VW Polo TSI
September 13, 2019

Pros: Good value for money and good service.

Cons: The tank wasn't full when we received the car. We were told we could return it with the same amount in the tank, but it was hard to fill the tank 3/4, so we ended up returning it with a full tank, which was a little costly.

United States of America (USA)
VW Transporter
August 28, 2019

Pros: Fast and courteous

Cons: N/a

Canada
VW Polo TSI
August 26, 2019

Pros: fast and easy check out/in

Cons: A/C did not work on the car

Portugal
VW Up
August 24, 2019

Pros: Staff friendliness and ease of picking up and dropping off the car.

Cons: nothing to say

Czech Republic
Volkswagen Up
August 22, 2019

Pros: Flexibility, service....

Cons: - - -

Slovenia
VW Up
August 19, 2019

Pros: Nice people, good and NEW car, clean car.

Cons: /

Italy
Peugeot 208
August 18, 2019

Pros: Fast rent-a-car procedure.

Cons: Tyres were very worn out.

Canada
VW Polo
August 15, 2019

Pros: Friendly, attentive service

United States of America (USA)
Peugeot 208
August 13, 2019

Pros: Airport counter girl was so helpful and friendly, gave me an upgrade....the car still had the new scent in it. Great service and a Great price

Cons: i have absolutely no complaints

United Kingdom
VW Polo TSI
August 12, 2019

Pros: convenient at airport

Cons: they had disabled the satnav and expected payment to re-enable it. Dishonest!

Canada
Audi A1
August 10, 2019

Pros: Knowledgeable staff, quick service and reasonable rates.

Cons: Gas tank was not full, we were responsible to return vehicle full to full as indicated on agreement. Agent did not notice on inspection of vehicle during pickup, we only noticed after we drove off and were on the highway!

Canada
Audi A1
August 8, 2019

Pros: Friendly and quick!

United Kingdom
VW Polo TSI
August 2, 2019

Pros: Everything

Cons: I was happy with it

Spain
Peugeot 208
July 31, 2019

Pros: Efficiency and serious

Canada
Volkswagen Up
July 29, 2019

Pros: Victor was the most pleasant service rep we have dealt with in years. Thanx again Victor. 😃

Cons: Standard transmission. We had our original car for about 2 days and made arrangements to p/u automatic. Totally changed our vacation for the better. Thank you!

Poland
Opel Corsa
July 29, 2019

Pros: Friendly and efficient service.

Cons: The long queue to collect the car the first day.

United Kingdom
VW Up
July 28, 2019

Pros: Very nice people at the desk. Explained everything and were very patient. Even gave us a free upgrade to a larger car. Car was nearly brand new no damage. Very easy to drop off. Perfect!

Cons: Had to wait a bit as only 2 people at the desk but really only a very minor thing.

United States of America (USA)
Skoda Fabia
July 26, 2019

Pros: Everything was seamless.

Slovakia
Peugeot 208
July 18, 2019

Pros: everything ok.

Canada
Peugeot 208
July 17, 2019

Pros: Easy to find and return car. No waiting other than to fill out paperwork on my arrival at airport.

Cons: Needed a better explanation of using a standard and how to find gears. Been a long time since I dove a standard shift and I was getting 3rd gear instead of 1st a lot.

Canada
Peugeot 208
July 17, 2019

Pros: Other than the paperwork at the airport, everything else worked fine.

Cons: Felt like finalizing the booking at the airport took forever - after a flight that left me with no sleep overnight. So I wasn't feeling too perky at that point.

United Kingdom
VW Golf Variant
July 15, 2019

Pros: Very efficient, quick and seemed very honest people

United States of America (USA)
VW Transporter
June 24, 2019

Pros: Easy pick up Friendly staff Easy drop off Excellent van

United Kingdom
Peugeot 208
June 10, 2019

Pros: Very friendly staff and excellent prices. Easy to collect and drop off the car.

Cons: Car had a broken parcel shelf and was slightly underfueled.

United States of America (USA)
Audi A1
June 4, 2019

Pros: They are quick and efficient.

Cons: They did not deliver on the car they promised, promised and Audi and gave a VM.....

Canada
Volvo XC40
June 4, 2019

Pros: Service

Cons: Nothing

United States of America (USA)
Peugeot 208
June 4, 2019

Pros: Both on pickup and later on phone service was 1st rate.

Cons: Minor: on return rep was all alone. I asked a spl favor due to an injury I has sustained on the trip, to drive me the short distance to the terminal instead of walking. Because he was alone he couldn't.

Canada
Peugeot 208
June 3, 2019

Pros: No hidden fees. No surprise added expenses. Great overall service.

Cons: Not much, as other rental company is worst. But they can try to stream line there pickup and drop off time. They could pioneer the process so that others can follow .

United Kingdom
Peugeot 208
June 3, 2019

Pros: very helpful and efficient

United Kingdom
Volkswagen Up
May 28, 2019

Pros: Aftercare customer service was absolutely superb. I felt that WAYZOR customer agents Dídia and Arnold were superb in handling my issue (was given the wrong car at initial pick up -- a Peugeot 2008 -- as an upgrade -- due to inavailability of VW UP as originally booked) The customer service was superb, really 1st Class. Arnold was especially friendly when we met him at the WAYZOR main office on a Saturday morning. I really appreciate it. The cost was absolutely amazing too!

Cons: The que to pick up and drop off was ridiculous. 45 mins in the Q to pick up with pregnant wife -- not good, but i suppose not Wayzor's fault if it is busy period. The car offered wasn't what I ordered, but they tried to upgrade. The upgrade however IMO was inferior, but again not WAYZOR's issue other than poor inventory control. Just a little bit of inconvenience to resolve, but no biggie. Would be very happy to go with WAYZOR again, and recommend to family/friends.

United Kingdom
Volkswagen Up
May 28, 2019

Pros: Mostly everthing

Cons: wasn't expecting a red car with WAYZOR all over it. Told it was the cheapest rental as others were a little bigger " sorry " but all VW up were the same size so a bit annoyed it couldn't be changed

United Kingdom
VW Polo TSI
May 20, 2019

Pros: The price of the hire car was very good and overall my experience was excellent, I had no problems and both pick up and drop off were efficient. Although I was fortunate to be off the plane first and pick my car up quickly. By the time I had finished the paperwork etc the queue to pick up the car was quite large and I imagine the people towards the back would have been waiting for quite a while as there were only 2 desks to process people's rentals.

Slovakia
Peugeot 208
May 18, 2019

Pros: Good price, friendly staff

Cons: Long waiting in the airport

United States of America (USA)
Volkswagen Up
May 6, 2019

Pros: I thought the value was excellent. Loved the car, everything about the rental was very easy.

Cons: Nothing. a bit of a wait at the desk in the airport but not a big deal.

Portugal
VW Polo TSI
May 6, 2019

Pros: Fast and efficient

Cons: Car had lots of scratches so it was difficult to see if I had possibly added any

Canada
Skoda Fabia
May 6, 2019

Pros: everything was excellent smooth car, great rep

Cons: nothing!

United Kingdom
Volkswagen Up
May 5, 2019

Pros: Smooth and easy service, agent was very nice.

Cons: Nothing

Germany
Peugeot 208
May 1, 2019

Pros: quick, nice and easy

Cons: -

Canada
Volkswagen Up
April 27, 2019

Pros: They were efficient and friendly.

Bulgaria
Volkswagen Up
February 17, 2019

Pros: The value for money was just great. They did not block any deposit on the credit card, but marked 11000EUR as liability in the contract. The car was good.

Cons: Everything with them was fine.

Switzerland
Volkswagen Up
January 9, 2019

Pros: super friendly service, additional suggestions and tips good condition of the car good price

Canada
Volkswagen Up
October 27, 2018

Pros: Very professional and courteous. Fluent in English. Very friendly

Cons: N/a

Canada
Peugeot 208
October 8, 2018

Pros: Friendly efficient and even gave me an upgrade with out me asking. Also held my reservation 3 hours over the limit.

United States of America (USA)
VW Transporter
September 27, 2018

Pros: Courteous, professional and informative

Cons: N/a

United States of America (USA)
VW Touran
September 19, 2018

Pros: The employees were extremely nice and explained everything. Very easy process!

Cons: Nothing - everything was great!!

Germany
Fiat Panda
August 19, 2018

Pros: 24/7 Service Hotline.

Canada
Ford Focus STW
August 15, 2018

Pros: Easy to pick up at airport Helped to know exactly which car we would be getting

Top 16 Suppliers for Ponta Delgada Airport in 2019

Interrent
Excellent 8.6
+351914348755 / +351211451381
Rua Cristiano Frazao Pacheco, 16-17 9500-680, Relva – Ponta, Azores PT
Autatlantis
Exceptional 9.5
+351296205340 / +351966147199
Aeroporto João Paulo II, 9500-749 Ponta Delgada
Luso Rent
Exceptional 9.5
+351968101920
Rua Eng Eugénio Ataíde da Câmara, Armazém 25, 681, Ponta Delgada
SIXT
Exceptional 9.2
+351255788199
Aeroporto João Paulo Segundo, 9500-749 Ponta Delgada
Ilha Verde
Exceptional 9
+351296684360 / +351910021668
Aeroporto Internacional Joao Paulo II - 9500-749 Ponta Delgada
Micauto Rent-a-car
Excellent 8.9
+351296284382 / +351918208020
Delivery and collection services
Alamo
Excellent 8.8
+351936890727
JOAO PAULO II AIRPORT, APARTADO 704
Enterprise
Enterprise
Excellent 8.8
+351936890727
JOAO PAULO II AIRPORT, APARTADO 704
Europcar
Excellent 8.7
+351296381249
João Paulo II Airport in, Ponta Delgada
Guerin
Excellent 8.7
+351296306777
Aeroporto Joao Paulo II, 9500-749 Ponta Delgada
Avis
Avis
Excellent 8.5
+351296684360
9500-749 Ponta Delgada
ANC Azores Holidays.PT
Excellent 8.5
+351296247171
Estrada Regional 4-1A, 199 Caminho da Serra Gorda, 9500-355 Ponta Delgada
Ace Rent a car
Ace Rent a car
Very good 7.5
+351964862663 / +18778223872
Canto Prestes Cima, 77, 9500-702 Ponta Delgada
Hertz
Very good 7.5
+351296205435
9500-749, Joao Paulo II Airport, Ponta Delgada
Goldcar
Very good 7.2
+34965233425 / +351211451595
Rua Cristiano Frazao Pacheco, 16-17 9500-680, Relva – Ponta, Azores PT
Rhodium
Rhodium
Very good 7.1
+34965233425 / +351211451595
R. Cristiano Frazao Pacheco 16-17, 9500-680 Ponta Delgada
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