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Goldcar at Ponta Delgada Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: GoldCar being the low cost version of Europcar has provided a better service at that location then the premium brand. All the people there are 5 starts. The shuttle from the airport to the location is very good and picking up the car and dropping off was easy and quick. Goldcar is to be used again when we return.
Pros: Goldcar did a great job! Very accessible and clear.
Cons: Goldcar explained all very clear. Unlike DiscoverCars.
Pros: Overall we were statisfied with our car, its condition, and the service. I would suggest to provide cars for off-road trips aswell.
Cons: We needed to refuel the Adblue after 100 km... Despite the fact that on commercial it is possible to add a second driver, in real life it was not possible sais the agency
Pros: Very fast and efficient, car was perfect and even got a better car.
Pros: Easy pick up en drop off
Cons: The car couldn’t easily ride all ways. Once we almost couldn’t reach the end of the road because it was steep. Didn’t felt safe
Pros: Very kind and helpful persons in Ponta Delgada, Açores.
Pros: Apesar da cobrança dupla do aluguer do carro, a Vania orientou-nos muito bem as indicações e duvidas que surgiram.
Cons: Foi-nos cobrado 2x o valor da reserva (ainda aguardamos a devolução do valor duplo da reserva) O valor total de aluguer juntamente com o seguro é absurdo (ficou mais caro o valor de aluguer de carro do que as oassagens de avião e uma das estadias em Hotel!!!)
Cons: The car I booked was not available when I arrived at the pickup location. I had to pay twice the advertised price because they didn't accept my credit card (strangely they did when I made the reservation). The car they gave me was broken, dented, scratched and with a lack of paint on the doors. I had to take the car, just because I no longer had time to look for an alternative. I will not re-book anything with goldcar.
Cons: They left me a 300 m from the airport’s door in last day and they almost forced me to sign another insurance with confusing and unclear information
Cons: Picking up could be closer
Pros: Car had airplay
Cons: They are not honest in the rates
Pros: Fantastic price
Cons: almost negligent behavior of agents after my decision of not going for full insurance
Pros: Efficiency of the agents.
Cons: Absence of USB port or bluetooth in the car. Delay on picking us up at the airport.
Cons: Supply damages car
Pros: Representatives were very courteous and polite.
Cons: Very high pressure to purchase over priced insurance coverage.
Pros: The people of GOLDCAR.
Cons: Company poitic abaout having to use a card on my name.
Pros: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money
Cons: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money
Cons: Was puzzled by type of relationship between booking agency Discovercarhire and Goldcar who had my booking in their files but said they must receive full cost of hire
Cons: Absurd hidden costs as I never found in other rentacar companies. After being "forced" to buy an insurance, the total cost was 4 times the one I had contracted through the website. I will never hire on this company again