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Goldcar at Ponta Delgada Airport
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
JA
Portugal
Fiat 500
August 20, 2020
Pros: Car had airplay
Cons: They are not honest in the rates
JA
Portugal
Fiat 500
February 7, 2020
Pros: Fantastic price
Cons: almost negligent behavior of agents after my decision of not going for full insurance
LR
Italy
Fiat Panda
June 13, 2019
Pros: Efficiency of the agents.
Cons: Absence of USB port or bluetooth in the car. Delay on picking us up at the airport.
AV
Canada
Opel Astra
March 6, 2019
Cons: Supply damages car
JF
United Kingdom
Fiat Panda
August 9, 2018
Pros: Representatives were very courteous and polite.
Cons: Very high pressure to purchase over priced insurance coverage.
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1600.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 134.40 EUR per rental applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee of 134.40 EUR per rental applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Optional coverage
The following additional insurance policies are available at the rental desk: Mega Relax Cover, Roadside Assistance, Super Relax Cover.
Optional insurance is available for an extra charge.
There will be a service charge of 30 EUR for contacting roadside assistance outside normal business hours.
Additional insurance will reduce the deductible/excess.
Optional insurance is available for an extra charge.
There will be a service charge of 30 EUR for contacting roadside assistance outside normal business hours.
Additional insurance will reduce the deductible/excess.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
American Express, Cash, Diners is/are not accepted.
It is possible to pay with one credit card and leave the deposit using a different credit card (both cards must be in the name of the main driver on the rental agreement).
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g, GooglePay or ApplePay) nor someone else’s card (including family members).
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
American Express, Cash, Diners is/are not accepted.
It is possible to pay with one credit card and leave the deposit using a different credit card (both cards must be in the name of the main driver on the rental agreement).
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g, GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi, Young driver fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel, and pre-payment is requested. In case the car is returned with a certain amount of fuel, a partial refund will be given.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge. Diesel vehicles are available only by request upon arrival.
A refuelling service fee of 10 % will be additionally applied based on the cost of fuel tank + operational and logistical costs.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge. Diesel vehicles are available only by request upon arrival.
A refuelling service fee of 10 % will be additionally applied based on the cost of fuel tank + operational and logistical costs.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Normal business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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