Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Ponta Delgada Airport

Área de serviço 2° Circular, Alameda de Belém, 9500-353
00351 222 076 408
Pick-up instructions
After collecting the luggage, customers should leave the main terminal and go outside the building through the first exit door located right in front of arrivals door. Customers must head towards P5 located on the right of the terminal and wait near the "MINI BUS" line (spot 07 marked on the ground) where they will be collected by the Goldcar courtesy bus. If the bus has not arrived yet, the customers can wait there for it. This shuttle bus will take them directly to our office located just outside the airport (no more than 5 minutes distance). In case of any delay, customers can contact the Goldcar office using the direct line +351 914 348 755
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Netherlands
Nissan Juke
8/9/25

Pros: Vooral inleveren an afhandelen van zaken ging soepel en snel

Cons: Borg afgeven bij ophalen lukte niet lekker

Poland
Fiat Panda
8/6/25

Pros: Friendly helpful agents. Gave tips on local attractions

Belgium
Fiat Panda
6/30/25

Pros: Drop-off was smooth and quick.

Cons: Misalignment between DiscoverCars and Goldcar as it seems that they speak different languages at times. We already had positive experience with DiscoverCar, so we were rather disappointed in Goldcar in certain aspects (ex. push for extra insurance mentioning that DiscoverCar’s one was not good, extra charge for driving license being not certain years old, and not recognizing Revolut Visa as an acceptable deposit means while it was accepted in other rental agencies).

Spain
Nissan Juke
6/27/25

Pros: Amabilidad, trato, y ayuda a solventar un problema que tuvimos.

Portugal
Fiat Panda
8/21/24

Pros: The company was very nonchalant about the car condition upon return. The rental process at the counter was efficient, and so is the dropping off process.

Cons: The shuttle at the airport was hard to locate, and the company needed to be called by phone to arrange for pick-up at the airport. The car's clutch might need to be adjusted or replaced - it is too high for comfortable driving.

Lithuania
Fiat Panda
5/14/24

Pros: All good, car few times had a lack of power, but it wasn't a really big issue.

Spain
Nissan Juke
3/22/24

Pros: Great client service

Cons: There is no gold at sign at the airport

Portugal
Nissan Juke
5/19/23

Pros: GoldCar being the low cost version of Europcar has provided a better service at that location then the premium brand. All the people there are 5 starts. The shuttle from the airport to the location is very good and picking up the car and dropping off was easy and quick. Goldcar is to be used again when we return.

Portugal
Fiat Panda
12/7/22

Pros: Goldcar did a great job! Very accessible and clear.

Cons: Goldcar explained all very clear. Unlike DiscoverCars.

Netherlands
Fiat Panda
8/9/22

Pros: Nothing

Cons: Everything

Hungary
Fiat Panda
6/2/22

Pros: Overall we were statisfied with our car, its condition, and the service. I would suggest to provide cars for off-road trips aswell.

Hungary
Fiat Panda
1/8/22

Cons: We needed to refuel the Adblue after 100 km... Despite the fact that on commercial it is possible to add a second driver, in real life it was not possible sais the agency

Estonia
Fiat Panda
10/26/21

Pros: Very fast and efficient, car was perfect and even got a better car.

Belgium
Fiat Panda
8/8/21

Pros: Easy pick up en drop off

Cons: The car couldn’t easily ride all ways. Once we almost couldn’t reach the end of the road because it was steep. Didn’t felt safe

Portugal
Fiat Panda
8/4/21

Pros: Very kind and helpful persons in Ponta Delgada, Açores.

Portugal
Fiat Panda
6/22/21

Pros: Apesar da cobrança dupla do aluguer do carro, a Vania orientou-nos muito bem as indicações e duvidas que surgiram.

Cons: Foi-nos cobrado 2x o valor da reserva (ainda aguardamos a devolução do valor duplo da reserva) O valor total de aluguer juntamente com o seguro é absurdo (ficou mais caro o valor de aluguer de carro do que as oassagens de avião e uma das estadias em Hotel!!!)

Portugal
Skoda Scala
5/10/21

Cons: The car I booked was not available when I arrived at the pickup location. I had to pay twice the advertised price because they didn't accept my credit card (strangely they did when I made the reservation). The car they gave me was broken, dented, scratched and with a lack of paint on the doors. I had to take the car, just because I no longer had time to look for an alternative. I will not re-book anything with goldcar.

Portugal
MG 3
12/21/20

Cons: They left me a 300 m from the airport’s door in last day and they almost forced me to sign another insurance with confusing and unclear information

Portugal
MG 3
12/11/20

Cons: Picking up could be closer

Portugal
Fiat 500
8/20/20

Pros: Car had airplay

Cons: They are not honest in the rates

Portugal
Fiat 500
2/7/20

Pros: Fantastic price

Cons: almost negligent behavior of agents after my decision of not going for full insurance

Italy
Fiat Panda
6/13/19

Pros: Efficiency of the agents.

Cons: Absence of USB port or bluetooth in the car. Delay on picking us up at the airport.

Canada
Opel Astra
3/6/19

Cons: Supply damages car

United Kingdom
Fiat Panda
8/9/18

Pros: Representatives were very courteous and polite.

Cons: Very high pressure to purchase over priced insurance coverage.

Portugal
Ford Focus
8/8/17

Pros: The people of GOLDCAR.

Cons: Company poitic abaout having to use a card on my name.

Portugal
Volkswagen Polo
7/28/17

Pros: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money

Cons: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money

Portugal
Volkswagen Polo
6/12/17

Pros: Efficiency

Cons: Was puzzled by type of relationship between booking agency Discovercarhire and Goldcar who had my booking in their files but said they must receive full cost of hire

Portugal
Volkswagen Polo
5/31/17

Cons: Absurd hidden costs as I never found in other rentacar companies. After being "forced" to buy an insurance, the total cost was 4 times the one I had contracted through the website. I will never hire on this company again

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2300.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Licences issued in Mexico are not accepted.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy


A separate fuel deposit is required when collecting the vehicle.


If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.

Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
Additional information
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
The supplier will hold the vehicle for 360 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  
06:00 - 23:59
Tue:  
06:00 - 23:59
Wed:  
06:00 - 23:59
Thu:  
06:00 - 23:59
Fri:  
06:00 - 23:59
Sat:  
06:00 - 23:59
Sun:  
06:00 - 23:59

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Mon:
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Tue:
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Wed:
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Tue:
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Tue:
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Tue:
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Mon:
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Tue:
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Wed:
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Azores Easy Rent
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Tue:
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Wed:
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Micauto
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Working hours
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Tue:
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Wed:
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Tue:
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Wed:
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Fri:
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Working hours
Mon:
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Tue:
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Wed:
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Sat:
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Working hours
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Tue:
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Wed:
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Tue:
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Wed:
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Thu:
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Fri:
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Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Tue:
07:30-19:30
Wed:
07:30-19:30
Thu:
07:30-19:30
Fri:
07:30-19:30
Sat:
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Sun:
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Way2Azores Rent
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Working hours
Mon:
07:00-20:59
Tue:
07:00-20:59
Wed:
07:00-20:59
Thu:
07:00-20:59
Fri:
07:00-20:59
Sat:
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International Car
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Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
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Keddy
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Working hours
Mon:
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Tue:
07:00-23:59
Wed:
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Thu:
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Fri:
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Sat:
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Mon:
07:00-23:59
Tue:
07:00-23:59
Wed:
07:00-23:59
Thu:
07:00-23:59
Fri:
07:00-23:59
Sat:
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Sun:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Working hours
Mon:
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Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
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Dollar
Dollar
Very Good 8.2
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Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Key'n Go
Key'n Go
Very Good 8.2
+351222076408
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Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
National
National
Very Good 8.2
+351936890727
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$66 - $437
Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
ABBYCAR
Very Good 8.1 / 227 reviews
+351296247171
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Car Alliance
Car Alliance
Very Good 8.1 / 1 review
+351925520367 / +351925520370
9500-749 Ponta Delgada, Portugal Airport
$13 - $36
Working hours
Mon:
08:00-21:59
Tue:
08:00-21:59
Wed:
08:00-21:59
Thu:
08:00-21:59
Fri:
08:00-21:59
Sat:
08:00-21:59
Sun:
08:00-21:59
Goldcar Zero Excess
Goldcar Zero Excess
Very Good 8.1 / 1 review
+351222076408
Goldcar Ponta Delgada Airport, Área De Serviço 2º Circular, Bairro de Belem, 9500-353 Ponta Delgada, Portugal
Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Amazing Island Rent a Car
Amazing Island Rent a Car
Very Good 8.1
+351926391062
R. José Das Neves Ferreira Armazém 9, 9500-371, Amazing Island Rent A Car, Ponta Delgada, Portugal
$31 - $85
Working hours
Mon:
07:00-21:59
Tue:
07:00-21:59
Wed:
07:00-21:59
Thu:
07:00-21:59
Fri:
07:00-21:59
Sat:
07:00-21:59
Sun:
07:00-21:59
Finalrentals
Finalrentals
Very Good 8.1
+351927204357
Aeroporto de Ponta Delgada, 9500-749 Ponta Delgada
$21 - $98
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Hertz
Very Good 8.0 / 7 reviews
+351296205435
JOAO PAULO II AIRPORT, 9500-749 Ponta Delgada
$37 - $90
Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Prime Azores
Prime Azores
Good 7.9 / 22 reviews
+351925520367 / +351915962920
Rua Da Piedade Nº 162 - Arrifes
$64 - $106
Working hours
Mon:
08:00-21:59
Tue:
08:00-21:59
Wed:
08:00-21:59
Thu:
08:00-21:59
Fri:
08:00-21:59
Sat:
08:00-21:59
Sun:
08:00-21:59
AddCar
Good 7.8 / 429 reviews
+351925520367
Rua Da Piedade 162 - Arrifes
$18 - $344
Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
Avis
Good 7.8 / 97 reviews
+351296684360
Ponta Delgada Airport
$57
Working hours
Mon:
05:30-23:59
Tue:
05:30-23:59
Wed:
05:30-23:59
Thu:
05:30-23:59
Fri:
05:30-23:59
Sat:
05:30-23:59
Sun:
05:30-23:59
Autounion
Autounion
Good 7.8 / 41 reviews
+351964414470
Rua dos Valados 24A Ponta Delgada Sao Miguel 9500 652
$25 - $66
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Funchal Drive rent a Car
Average 7.3 / 396 reviews
+351964414470
R. Antonio Resendes Tavares, 9500-367 Arrifes
$20 - $143
Working hours
Mon:
08:00-19:59
Tue:
08:00-19:59
Wed:
08:00-19:59
Thu:
08:00-19:59
Fri:
08:00-19:59
Sat:
08:00-19:59
Sun:
08:00-19:59
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