Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Ponta Delgada Airport

Área de serviço 2° Circular, Alameda de Belém, 9500-353
0035 1 211 451 595
Pick-up instructions
After collecting the luggage, customers should leave the main terminal and go outside the building through the first exit door located right in front of arrivals door. Customers must head towards P5 located on the right of the terminal and wait near the "MINI BUS" line (spot 07 marked on the ground) where they will be collected by the Goldcar courtesy bus. If the bus has not arrived yet, the customers can wait there for it. This shuttle bus will take them directly to our office located just outside the airport (no more than 5 minutes distance). In case of any delay, customers can contact the Goldcar office using the direct line +351 914 348 755
Drop-off instructions
Clients must return their cars to the rental office prior to being taken back to the airport by the Goldcar shuttle service. In case of any delay, customers can contact the Goldcar office using the direct line +351 914 348 755
Business hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Period outside of business hours
Mon:23:01-23:59
Tue:23:01-23:59
Wed:23:01-23:59
Thu:23:01-23:59
Fri:23:01-23:59
Sat:23:01-23:59
Sun:23:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Lithuania
Fiat Panda
May 14, 2024

Pros: All good, car few times had a lack of power, but it wasn't a really big issue.

Spain
Nissan Juke
March 22, 2024

Pros: Great client service

Cons: There is no gold at sign at the airport

Portugal
Nissan Juke
May 19, 2023

Pros: GoldCar being the low cost version of Europcar has provided a better service at that location then the premium brand. All the people there are 5 starts. The shuttle from the airport to the location is very good and picking up the car and dropping off was easy and quick. Goldcar is to be used again when we return.

Portugal
Fiat Panda
December 7, 2022

Pros: Goldcar did a great job! Very accessible and clear.

Cons: Goldcar explained all very clear. Unlike DiscoverCars.

Netherlands
Fiat Panda
August 9, 2022

Pros: Nothing

Cons: Everything

Hungary
Fiat Panda
June 2, 2022

Pros: Overall we were statisfied with our car, its condition, and the service. I would suggest to provide cars for off-road trips aswell.

Hungary
Fiat Panda
January 8, 2022

Cons: We needed to refuel the Adblue after 100 km... Despite the fact that on commercial it is possible to add a second driver, in real life it was not possible sais the agency

Estonia
Fiat Panda
October 26, 2021

Pros: Very fast and efficient, car was perfect and even got a better car.

Belgium
Fiat Panda
August 8, 2021

Pros: Easy pick up en drop off

Cons: The car couldn’t easily ride all ways. Once we almost couldn’t reach the end of the road because it was steep. Didn’t felt safe

Portugal
Fiat Panda
August 4, 2021

Pros: Very kind and helpful persons in Ponta Delgada, Açores.

Portugal
Fiat Panda
June 22, 2021

Pros: Apesar da cobrança dupla do aluguer do carro, a Vania orientou-nos muito bem as indicações e duvidas que surgiram.

Cons: Foi-nos cobrado 2x o valor da reserva (ainda aguardamos a devolução do valor duplo da reserva) O valor total de aluguer juntamente com o seguro é absurdo (ficou mais caro o valor de aluguer de carro do que as oassagens de avião e uma das estadias em Hotel!!!)

Portugal
Ford Focus
May 10, 2021

Cons: The car I booked was not available when I arrived at the pickup location. I had to pay twice the advertised price because they didn't accept my credit card (strangely they did when I made the reservation). The car they gave me was broken, dented, scratched and with a lack of paint on the doors. I had to take the car, just because I no longer had time to look for an alternative. I will not re-book anything with goldcar.

Portugal
Opel Corsa
December 21, 2020

Cons: They left me a 300 m from the airport’s door in last day and they almost forced me to sign another insurance with confusing and unclear information

Portugal
Opel Corsa
December 11, 2020

Cons: Picking up could be closer

Portugal
Fiat 500
August 20, 2020

Pros: Car had airplay

Cons: They are not honest in the rates

Portugal
Fiat 500
February 7, 2020

Pros: Fantastic price

Cons: almost negligent behavior of agents after my decision of not going for full insurance

Italy
Fiat Panda
June 13, 2019

Pros: Efficiency of the agents.

Cons: Absence of USB port or bluetooth in the car. Delay on picking us up at the airport.

Canada
Opel Astra
March 6, 2019

Cons: Supply damages car

United Kingdom
Fiat Panda
August 9, 2018

Pros: Representatives were very courteous and polite.

Cons: Very high pressure to purchase over priced insurance coverage.

Portugal
Ford Focus 5d
August 8, 2017

Pros: The people of GOLDCAR.

Cons: Company poitic abaout having to use a card on my name.

Portugal
VW Polo
July 28, 2017

Pros: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money

Cons: I didn't liked the service overall: bad service, rude, and not helping us on returning our double spent car insurance money

Portugal
VW Polo
June 12, 2017

Pros: Efficiency

Cons: Was puzzled by type of relationship between booking agency Discovercarhire and Goldcar who had my booking in their files but said they must receive full cost of hire

Portugal
VW Polo
May 31, 2017

Cons: Absurd hidden costs as I never found in other rentacar companies. After being "forced" to buy an insurance, the total cost was 4 times the one I had contracted through the website. I will never hire on this company again

Most Popular Car Rental Deals

Ponta Delgada Airport
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$32.60 / per day
Ponta Delgada Airport
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$33.20 / per day
Ponta Delgada Airport
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$34.23 / per day
Ponta Delgada Airport
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$34.86 / per day
Ponta Delgada Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$41.07 / per day
Ponta Delgada Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$41.82 / per day
The above prices are only approximate and were last updated at 18:56 on 2024-05-20. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
Driver requirements
Minimum rental age is 19 years.
For certain car groups, minimal rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.

A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.

American Express, Cash, Diners is/are not accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.

Using a ferry is not allowed.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.

Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:59
Tue:  07:00 - 22:59
Wed:  07:00 - 22:59
Thu:  07:00 - 22:59
Fri:  07:00 - 22:59
Sat:  07:00 - 22:59
Sun:  07:00 - 22:59

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Working hours
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Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Working hours
Mon:05:30-23:59
Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
Sun:05:30-23:59
Ace Rent a car
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Good 7.6 / 41 reviews
+351912340762
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Working hours
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Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Hertz
Good 7.5 / 2 reviews
+351296205435
JOAO PAULO II AIRPORT, 9500-749 Ponta Delgada
$61 - $140
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Surprice
Surprice
Good 7.3
+351300509199
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$81 - $189
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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