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Goldcar at Ponta Delgada Airport
Área de serviço 2° Circular, Alameda de Belém, 9500-353
0035 1 211 451 595
Pick-up instructions
After collecting the luggage, customers have to go outside the terminal (outside the building) through the first
exit located next to the tourism desk. They have to go to the P6 - Parque Rent a Cars located on the right side of
the arrival hall (300 Mts) where they will be collected by our Goldcar courtesy bus (the driver and the bus will
have signs of Goldcar). if the shuttle bus is not there, they can wait there for the bus at this point. This bus will
take them directly to our off airport office located very close to the airport (less than 5 minutes away). Clients
must also return their cars to the rental office, prior to being taken back to the airport. In case of delay, customers
can contact our Goldcar office on the number: 00351 914 348 755.
Drop-off instructions
Clients must also return their cars to the rental office prior to being taken back to the airport by the complementary Goldcar shuttle service. In case of any delay, customers can contact the Goldcar office using the direct line +351 914348755.
Business hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
DN
Estonia
Fiat Panda
October 26, 2021
Pros: Very fast and efficient, car was perfect and even got a better car.
TV
Belgium
Fiat Panda
August 8, 2021
Pros: Easy pick up en drop off
Cons: The car couldn’t easily ride all ways. Once we almost couldn’t reach the end of the road because it was steep. Didn’t felt safe
PK
Portugal
Fiat Panda
August 4, 2021
Pros: Very kind and helpful persons in Ponta Delgada, Açores.
MC
Portugal
Fiat Panda
June 22, 2021
Pros: Apesar da cobrança dupla do aluguer do carro, a Vania orientou-nos muito bem as indicações e duvidas que surgiram.
Cons: Foi-nos cobrado 2x o valor da reserva (ainda aguardamos a devolução do valor duplo da reserva) O valor total de aluguer juntamente com o seguro é absurdo (ficou mais caro o valor de aluguer de carro do que as oassagens de avião e uma das estadias em Hotel!!!)
TM
Portugal
Ford Focus
May 10, 2021
Cons: The car I booked was not available when I arrived at the pickup location. I had to pay twice the advertised price because they didn't accept my credit card (strangely they did when I made the reservation). The car they gave me was broken, dented, scratched and with a lack of paint on the doors. I had to take the car, just because I no longer had time to look for an alternative. I will not re-book anything with goldcar.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
American Express, Cash, Diners is/are not accepted.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
American Express, Cash, Diners is/are not accepted.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Young driver fee, Novice driver.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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Mon:06:00-23:59
Tue:06:00-23:59
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
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296205435
Joao Paulo Ii Airport
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
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Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
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Aeroporto De, 9500-749 Ponta Delgada, Portugal
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
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296205435
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Wed:06:00-23:59
Thu:06:00-23:59
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Sat:06:00-23:59
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
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Working hours
Mon:04:30-23:59
Tue:04:30-23:59
Wed:04:30-23:59
Thu:04:30-23:59
Fri:04:30-23:59
Sat:04:30-23:59
Sun:04:30-23:59
+351211451595 / +351221450472
Rua Cristiano Frazão Pacheco, 16-17, Relva
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
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Tue:05:30-23:59
Wed:05:30-23:59
Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
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Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
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Sun:07:00-23:59
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Sat:00:00-23:59
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