Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Guerin at Ponta Delgada Airport

Aeroporto Joao Paulo II, 9500-749 Ponta Delgada
00351 936 890 727 / 00351 296 306 777
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:05:59-23:59
Tue:05:59-23:59
Wed:05:59-23:59
Thu:05:59-23:59
Fri:05:59-23:59
Sat:05:59-23:59
Sun:05:59-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Portugal
Renault Megane Sports Tourer
September 16, 2023

Pros: The agent was very nice to deal with and Very thorough in his instructions and guidance.Easy access from the Airport and drop off

United States of America (USA)
Hyundai i30
August 3, 2023

Pros: Very friendly and easy to use service.

Canada
Hyundai Kauai
July 17, 2023

Cons: All of the three representative that I spoke to one was very helpful. the other 2 didn't take the time. the car that I booked was not the one I got, paid for GPS didn't get one had to call the office .

Canada
Hyundai Kauai
July 4, 2023

Pros: The reps were professional and attentive.

Cons: The vehicle had pretty much bald tires and very little power.

Canada
Toyota Corolla
June 25, 2023

Pros: Very courteous and friendly staff. Fast and attentive. No pressure to sell additional products. Clean, brand new, and good vehicle.

United States of America (USA)
Toyota Corolla STW
June 16, 2023

Pros: easy pickup and easy drop off

Cons: N/A

Canada
Renault Megane Sports Tourer
June 12, 2023

Pros: Very efficient, easy and to the point.

United States of America (USA)
Hyundai i30
June 10, 2023

Pros: Very happy with our experience!

Canada
Toyota C-HR
May 20, 2023

Pros: The staff were great, they took the time to explain everything.

United Kingdom
Hyundai i30
May 14, 2023

Pros: Professional and friendly

United States of America (USA)
BMW 1 Series
April 11, 2023

Pros: Pickup at the terminal, very friendly and helpful agents, everything was straightforward!

Poland
Toyota Corolla STW
March 4, 2023

Pros: Nothing

Cons: THEY CHARGED ME BY ADDITIONAL 56€ / WITH OUT ANY COMMENT/E-MAIL. I CALLED THEM - AND THIS IS DUE TO SCRACH ON THE WHEEL - BUT THIS CAR HAS ALL THE WHEELS SCRACHED. DEFINITLY NOT RECOMENDET

United States of America (USA)
Renault Clio
March 3, 2023

Pros: Fast, efficient, friendly service that's easy to deal with. Car was better than expected

Canada
Fiat 500
February 25, 2023

Pros: Efficient service.

Cons: We should have walked around the entire car to identify any/all previous damage prior to departing the rental location.

United States of America (USA)
Hyundai Kauai
January 27, 2023

Pros: When the “check engine” light went on we drove to the airport immediately and the agent switched us out for a new car and we were in our way in only a few minutes.

New Zealand
Fiat 500
January 20, 2023

Pros: Super friendly supportive people made this experience so much better for me.

Portugal
Renault Clio
January 10, 2023

Pros: Amazing Staff.

Malta
BMW 1 Series
December 26, 2022

Pros: Extremely happy with the service provided by Guerin. Everything was so easy and effortless, from picking up the car from the airport and the extremely efficient car return. I was a bit worried I would have to pay extra fee for early return as my flight was at 4am, only to find out i could just return the car on my own and drop the keys at the rental desk. I was also given a beautiful new Mercedes benz that is extremely clean and in a perfect condition. Overall couldn't ask for a better service.

Cons: Absolutely nothing, the only company I would rent from in Portugal.

United States of America (USA)
Toyota Corolla SW
December 4, 2022

Pros: friendly service, good explanations, amazing car

Cons: time it took to get keys for car, security deposit amount

Canada
BMW 116D
November 4, 2022

Pros: Bad after service or extend contract

Cons: They refused to extend and made me go to airport 2-3 times which was 1 hr away

Portugal
Fiat 500
October 27, 2022

Pros: The girl that delivery the car! Mafalda was very attentive, practical and helpful.

Cons: The person at the desk (Gonçalo) was selling me the idea that he was given me an upgrade. But in the end the car was not ok and it was with the help of Mafalda that we solve everything!

United States of America (USA)
Hyundai Kauai
September 6, 2022

Pros: The employees were great. Kind and friendly. Explained everything thoroughly

Cons: Nothing

United States of America (USA)
Nissan Qashqai
August 22, 2022

Pros: Great service.

Cons: Pricey.

Slovenia
Nissan Qashqai
August 11, 2022

Pros: Easy dropoff, quick check-in.

Spain
Hyundai Kauai
August 7, 2022

Pros: Very flexible and allowed us to switch cars

Cons: Had us buy more insurance when I had already paid for insurance. 130 euros more. The credit card policy is stupid, I have well over the car’s worth on my debit card, that’s always been accepted at other places

United States of America (USA)
Hyundai Kauai
August 6, 2022

Pros: Friendly and uncomplicated.

Cons: Only one representative for check out and check in so it took a bit long.

United States of America (USA)
Toyota Corolla
June 11, 2022

Pros: Friendly, available

Cons: Pickup rep was not clear about insurance issues; her English was not good; seemed like she was trying to sell us more insurance. There is no Wi Fi available for car?!?! This is ridiculous! The GPS was not up to date and we were in need of Wi Fi several times while driving around the island! PLEASE CONSIDER OFFERING WiFi for your rental cars!

United States of America (USA)
Opel Crossland X
April 18, 2022

Pros: Answered all our questions. Great English.

Cons: Nothing

Poland
Citroen C4 Cactus
February 21, 2022

Pros: Polite and friendly stuff

Canada
Fiat 500 2 doors
September 23, 2018

Pros: Helpful staff.

United States of America (USA)
Ford Fiesta
June 20, 2018

Pros: Very pleasant and helpful! I made a mistake when booking and they were super helpful in adding one more day without costing me an arm and a leg.

Cons: N/A

Canada
Ford Fiesta
March 12, 2018

Pros: very friendly and helpful staff

Most Popular Car Rental Deals

Ponta Delgada Airport Car Rental
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$44.79 / per day
Ponta Delgada Airport Car Rental
Compact
Renault Megane STW or similar
Renault Megane STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$53.32 / per day
Ponta Delgada Airport Car Rental
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$54.19 / per day
Ponta Delgada Airport Car Rental
Compact
Renault Megane STW or similar
Renault Megane STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$64.52 / per day
Ponta Delgada Airport Car Rental
Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$66.12 / per day
Ponta Delgada Airport Car Rental
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$73.58 / per day
Ponta Delgada Airport Car Rental
Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$80.00 / per day
Ponta Delgada Airport Car Rental
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$89.03 / per day
Ponta Delgada Airport Car Rental
Intermediate SUV
Toyota C-HR or similar
Toyota C-HR
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$117.73 / per day
Ponta Delgada Airport Car Rental
Premium
Jeep Compass or similar
Jeep Compass
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$122.05 / per day
Ponta Delgada Airport Car Rental
Intermediate SUV
Toyota C-HR or similar
Toyota C-HR
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$142.45 / per day
Ponta Delgada Airport Car Rental
Premium
Jeep Compass or similar
Jeep Compass
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$147.67 / per day
The above prices are only approximate and were last updated at 18:35 on 2023-09-22. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation up to pick-up, Unlimited mileage, Collision Damage Waiver (deductible: € 2086.76), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
If the renter travels through a toll collection point, the renter's credit card will be charged the cost of the toll plus an administration fee.
Prepaid tolls are available for 1.85 EUR per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1330.80 EUR to 2980.00 EUR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age), First additional driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/collection service is available only within 15 km from the car rental office, by previous request and for an extra charge of 24.60 EUR.
Delivery service outside city limits and up to 30 km is available for 43.05 EUR.
Delivery/Collection service for distances over 30 km is available for 61.50 EUR.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 30 EUR refueling service charge.
A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 28 days.
Business hours
Service outside of business hours is available by request and for an additional charge of 44.60 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  05:59 - 23:59
Tue:  05:59 - 23:59
Wed:  05:59 - 23:59
Thu:  05:59 - 23:59
Fri:  05:59 - 23:59
Sat:  05:59 - 23:59
Sun:  05:59 - 23:59

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Thu:05:30-23:59
Fri:05:30-23:59
Sat:05:30-23:59
Sun:05:30-23:59
National
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Tue:07:00-23:59
Wed:07:00-23:59
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