Click&Rent at Tenerife Airport South

Pros: Despite the stress they had they were friendly.

Cons: The pick up took over 2,5 hours.

Pros: transfer to/from airport

Cons: scam at drop off as I never received contract from Click&Rent at the pickup. They said will come in mail. Car was dirty and in poor condition with many scratches. At drop off very rude agent claimed 2 small new scratches were done by us. Honestly I had a car parked in garage and could not even seen the scratch on this dirty car. Click&Rent charged us 535€ !!!! for this. My wife started to cry because of this scam that and almost ruined our otherwise very nice holiday. Stay away from Click&Rent.

Pros: They helped us with my lost documents

Cons: They forced us to buy full insurance

Cons: I had to bought full insurance coverage from discover cars and had to buy full insurance also from cluck rent, the final car provider.

Pros: Nothing

Cons: Tried to get lot more money out of us. Claimed package Discovery sold us did not offer sufficient coverage. The car was not clean inside. The car was not what we asked for. The car was mechanically poor, sloppy stearing, sloppy gear change, driver seat pad so warn it was uncomfortable, key fell to peices and we lost the battery so had to replace it. However, when we read up that the company had a history of blaming mechanical problems on the driver and charging them for repairs we couldn't compl

Pros: Good cars in general. But ClickRent tried to fool me with 1 existed scratch on car. Tried to convince me that I did it. But I had take photos of all scratches when took car. So this trick didn’t work well for them this time.

Pros: Staff were polite under pressure

Cons: I was given a manual instead of an automatic which I paid extra for! It took so long to pick the car up that I begrudgingly accepted without complaining!

Pros: The agent Laura was very helpful!

Cons: The agent Laura was very helpful and very friendly!

Pros: N/A

Cons: Different agents give different explanations. The agent at pick up told me I have to pay EUR 26 (per day) despite my contract with DiscoverCars indicating 0.00 due at pick up. The agent at pick up even told me to rent directly from ClickRent if I don't want to pay double. The agent at pick up did at no point ask for a credit card. At drop off, the agent explained that I should have presented a credit card to avoid being charged additional insurance for paying with a debit card. Total mess!

Pros: Nothing they are just deposit harvesters

Cons: Nothing will never use them again.

Pros: The service when we got there was excellent

Cons: Our taxi driver had difficulty in finding Click & Rent, maybe it has something to do with the fact that we couldn’t speak Spanish and he couldn’t speak English, and also maybe that the address we had on the paperwork was at the main office in Santa Cruz and not where we were. Another thing is that the front and side widows were filthy, and the screen washer bottle was completely empty we had to buy some screen washer to clean the windscreen, a minor problem really , guess they don’t have much r

Pros: Nothing, it was diabolical, clickrent were more interested in telling me that the additional insure sold by discover cars was worthless and I needed to take out additional insurance or pay €1200 deposit on the hire car, total swizz

Cons: Everything, the hour wait at the airport the mini bus not big enough to take everyone to the depot the 2 hour wait for the car and the massive swiz on the insurance

Pros: The car was in good condition and nice and clean

Cons: I can't get my paperwork to make a claim! Annoyingly I can't speak or message discover cars either. The chat bot won't send me to a human because the rent is complete the message function just goes round in circles!

Pros: I have open a claim ( D011250319) about the total negative experience during the drop off. I'd ike to suggest not more collaborate to. They work for defraud the customer and yourself.

Cons: They work for defraud the customer and yourself.

Pros: Arrived at the airport, went to the collection point where the van was as already waiting and we left straight away. Car pickup was easy and straight forward. It was clean inside and had very minimal visual damage which is expected off any hire car anyway. Dropped the car back off deposit was refunded quickly and the return shuttle was waiting and we left effortlessly. Would definitely use them again

Pros: Very pushy with taking out excess cover, didn’t like that at all. The cost was very reasonable and discover car insurance was well worth it.

Pros: It was a new car, cheaper than a taxi and gave you flexibility on your holiday.

Cons: Directions to where we were going would have bern helpful on leaving the depot. Agent tried to sell us what we had already paid for although he may be better placed to comment if something did happen as to what assistance we would have received.

Pros: It was meant to be cost effective

Cons: Being stuffed by the local car hire company

Pros: Bad quality

Cons: Bad experience

Pros: Clickrent was really good I’ve used them before and I will be using them again

Cons: I like how they fully checked the car for problems right in front of me and said everything is all good so my deposit was returned quickly

Pros: Polite, hepful employee. Car upgrade. Waiting at the office is stress free against car rental office in the airport

Pros: professional service

Pros: The car was brand new. It worked perfectly. The return of the car was quick. Our deposit was unlocked the next day.

Cons: To pick up our car took about 1 hour! Because there were 2 costumers they had a problem to rent a car. And there were only 2 desks for service. As we came to desk, it took us about 15 minutes to get the paperwork.

Pros: Initially they provided a car that was dirty inside and was missing the spare tire. If something was to happen I would have had to pay for car towing and replacement. The second car had a small damage which was not in their records and they wanted me to pay for it. Fortunately I had pictures to prove that it was damaged when I picked it up.

Cons: I didn't take a photo when I took the car. As a result, I can't prove that I did not scratch the rims. Two scratches cost me 720 euros. Take detailed pictures of the entire car or take out insurance.

Pros: Really friendly and polite agent who was really helpful and efficient. Transfer bus to and from airport was quick, clean and efficient and staff were great. Fully recommend

Pros: Well priced, good car

Cons: 410 euros for an inch of paintwork that had come off

Cons: The collection point at the airport wasn't easy or straightforward to find. We wouldn't have found it without the help of a random airport employee

Pros: Awful experience

Cons: Everything

Pros: Very friendly staff especially Adrian

Pros: Super smooth, friendly, professional