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Thrifty at Tenerife Airport South
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Price at the desk was 3 times more than the offer online
Cons: Price at the desk 3 times more than offer online
Pros: Everything (car pickup and return) was quick
Cons: Booked Compact elite car and got quite scratched Kia Stonic with 28k mileage, refundable deposit returned only 7 days after the trip
Pros: Convinient location of pickup desk.
Cons: I asked for a VW GOLF and I received a Toyota Corala (berline). We were traveling with special transport (bike), so there was not enough space in the Toyota to put the bike in, that’s why we asked for a Golf. But the agent proposed us another car.
Pros: todo correcto.
Pros: Clean car
Cons: Very long queue to collect and return the car.
Pros: The car had an engine and 4 wheels and was clean
Cons: Dint get the car i wanted
Pros: Kind and professional
Cons: The line before the desk was unbelievable It took more than hour to get to the desk
Pros: convenient to pick up the car
Cons: We had a flat tyre just less than a couple of hours after picking up the car. It was extremely difficult to get hold of the customer support by calling the number provided. We had to use other office number to get through in the end. We were told by the customer service that we need to try to fix the problem by ourselves and if not, we had to pay the rescue service. We had been waiting for more than four hours before getting another car. It cost us more than 200 euro.
Pros: The car they gave me , was exactly the same as the car I ordered.
Cons: I’m still trying to find in which way I’ll pay the parking ticket I got .
Cons: The car was a little too small for 4 grownups
Pros: Everything very sufficient!
Cons: It was absolutely not the the chosen model – a nice but rather old car ... with not a lot of PS ...
Pros: The ease of finding the car
Cons: The time spent when arrived at the desk
Pros: Speed of collection (although yet to be seen how quickly deposit is returned) / relatively easy to collect the car
Cons: The thrifty rep was quite sarcastic and a bit childish.
Pros: New and safe car, easy to find desk
Cons: When I collected it, I noticed some scratches which were not explained to me. I signed a page of basic agreement details, but found later in the documentation the Original Damages page with my signature applied on it. When I returned the cathe member of staff who came to review, said after a quick look that there is a new damage which I should pay for. I was charged 140€ for a damage I surely didn’t do. He seemed determined to present this scratch as new. It seemed that he knew it beforehand.
Pros: I actually got an upgrade, very nice car, more spacious and powerful than what I have reserved. Not that clean but was OK. The stuff was very helpful.
Cons: Had to wait a bit at the desk to get the keys.
Cons: They charge a heavy extra if you pay with a debit card if you don't want a insurance.
Pros: Office in the terminal, fuel policy, garage in front of the terminal
Cons: Car was shit, I hated it
Pros: Collecting the car was from service desk was ok.
Cons: Car was in poor condition. Agent in the car park area was not around to report additional damage to. Ended up getting charged for damage I don't believe was my responsibility.
Pros: They insisted to pay extra insurance .
Cons: Was pressured to buy more ins
Pros: Agency at the gate.
Cons: They tried to sell me extra insurance and upgrade of the car. When I declined the agent became realy rude.
Pros: Friendly efficient staff. No hard sell of additional insurance. Very prompt return process
Pros: No nonsense staff
Cons: Car had many many existing damage notifications to check through - photos provided did help
Cons: Time taken to receive the car. Had to wait over 40 mins
Cons: The delay, and the quality and condition of the car.
Pros: Easy and quick Drop-off
Cons: - Time spent to pick up the car, or actually just to get to the counter. - That I had to put down all my details, that I already had put in the reservation before.
Pros: fast, friendly, efficent service. really nice car. reasonable price.
Pros: Great service
Cons: Great service
Pros: Very efficient
Cons: Too expensive
Pros: Très rapide
Cons: Il a fallu demander comment faire pour le retour
Pros: Pleasant, helpful staff. Overall a good experience.
Cons: Was a bit of a wait to get the car and also to return it. Agents busy with other customers.
Pros: Topp service and car.
Pros: The drop off service was quick. The only good thing about the experience.
Cons: It took so long to pick the car up and there was a lot of hidden charges not in the original quote.
Cons: I would have submmited a flawless 10 if only the car i've selected was the one given to me. (hyundai i20 vs renault clio)
Pros: not crowded at the rental desk
Cons: the guy at the rental desk recommended not to request DiscoverCars services in the future, but get their services directly
Pros: They were smart and fast.
Pros: Cheapest price
Cons: Hard selling the additional services. The basic car option is poor quality.
Pros: very good worker in drop off point.
Cons: guy in pick up point wanted sell another one time full incurance.
Pros: quick collection and drop-off process
Cons: Car had some fairly bad very visible damage
Pros: Nice and clean car. Quick drop off.
Cons: The pick up place was not so close to the rental office. We had to walk a bit with luggage.
Pros: Fast, easy process
Cons: Everything was fine
Pros: Good car.
Cons: It’s been one month and still haven’t got back the deposit. Not the first time happening!!
Cons: Thrifty was not really trying to give us the "best option" - was more trying to pursuive the interest of the company itself. We didn't find this as an honest approach.