Tenerife Airport South (TFS), Tenerife, Spain - Canary Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ok Mobility at Tenerife Airport South

TFS airport, Autopista Del Sur, Km 58,5, San Isidro
0034 971 126 880
Pick-up instructions
When leaving the baggage claim area, exit the terminal through the main gate and go to the left. Once outside look for bus stop number E06 or E07. You will find a shuttle with an OK Mobility, Avis and Budget sign. Shuttles depart every 30 minutes and take less than 5 minutes to reach our Store.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Ireland
Seat Ibiza
8/31/24

Pros: Organizarea

Cons: Putina birocratie

United Kingdom
Peugeot 3008
8/30/24

Cons: Happy with car we ended up with but first car we were offered was quite damaged and car charging slot didn’t work so we couldn’t use sat nav. When we complained we were given a different car.

United Kingdom
Seat Leon
6/7/24

Pros: Car was clean

Cons: The rental agent insisting that my discovercars cover was insufficient & insisting that I had to pay extra money.

Belgium
Peugeot 3008
6/2/24

Pros: flat tire on sunday ; new car in 3h !!!

Cons: expination dubbel insurence and 3 times different end total ????

Netherlands
Fiat 500
6/1/24

Pros: staff was friendly

Cons: Car was lost at pick-up point. Once we found it, it was blocked by other cars.

United Kingdom
Seat Leon
5/12/24

Pros: I landed an it said the buss picks me up every 15-30 mins an I waited 45 mins all the way till 9:45 an the buss didn’t come to pick me up to take me to ok mobility

Cons: The buss service is not good

United Kingdom
BMW 1 Series
5/5/24

Pros: The lady at the desk was lovely

United Kingdom
Peugeot 308
4/21/24

Pros: Very responsive service

Cons: Great car and quick check out

Belgium
Peugeot Rifter
4/15/24

Cons: after 2days of ilness , ther was no more care

Hungary
Seat Ibiza
4/13/24

Pros: I got an almost new car with a lot of extras.

Cons: The hidden fee. Needed more info. When I searched the car rental agency I chose this company because it hasdthe best price. After picking the car it offered a fully insurance that covers everything. I chose it. At this time the total price was more than the double of the simple rental price. When we arrived to pick up the car, the agent made me clear that the fully insurance covers every damage that You cause on the other car. The other insurance is very expensive but necessary.

United Kingdom
Peugeot 2008
4/13/24

Pros: Nothing

Cons: That they scamming people

Canada
Peugeot 5008
4/11/24

Pros: The drop off was smooth.

Cons: We waited 2 hrs to get the car after a long trip with young children. 1 1/2 hrs just to get to the desk. Although contract said insurance covered, we had to pay 30 Eur. per day extra for insurance. Contract said pay at pick up 728.48 Eur., however we had to pay 1311.48 Eur.. After to days we had a warning that we had to add ad-blue or car would not start, cost 37 Eur. for what is a maintenance issue that should have been checked before we got the car.

United Kingdom
Peugeot 5008
4/9/24

Pros: Friendly and helpful service, understood my issue with discover cars & sorted me out direct.

United Kingdom
Fiat 500 Cabrio
4/7/24

Pros: Nice car.

Cons: Speed of getting the car. Took 2 hours from airport to taking car away. Return was a lot faster, but quite long to wait for bus to airport. Would not have been good if we hadn’t of allowed loads of time to get to airport.

Ireland
BMW 1 Series
4/4/24

Pros: Nice agent.

Cons: They scammed us with a 310 eur full coverage on a 180eur rental on the spot, while we already paid 70eur for full coverage on the booking site. They claimed the full coverage bought only applied in the case of traffic accidents. We were lucky with the line, but after us we saw extremely long waiting line since everyone was scammed also.

Finland
Peugeot 5008
3/22/24

Pros: The car we chose was comfortable and good. Large, with a good engine, which is very important on the slopes. The car was good value for money

Cons: Properly structured campaign work in reality is broken down by the work of people on the ground. Everyone works as they want and according to their own rules. We stood there for 2 hours before we got the car. We were convinced to buy unnecessary insurance for extra money. And they didn’t want to accept the car because of the cleanliness of the interior and traces of use of the car. There is not a word about this in the contract. Naturally, we first removed all the garbage from the car.

United Kingdom
Peugeot 308
3/15/24

Pros: Nothing

Cons: Very abrupt and abrasive

United Kingdom
Peugeot 208
3/12/24

Cons: push to buy additional protection

Estonia
Peugeot Rifter
3/12/24

Pros: Easy drop-off

Cons: Bad directions, dented car (no damage recorded by company), technical issues upon payment.

United Kingdom
Seat Ibiza
3/6/24

Pros: Friendly

Cons: Waited an hour, super hard upsell tactics.

Estonia
Peugeot 3008
3/4/24

Pros: Nice car,

Cons: Shuffle bus in every 30 min?, it took too long time to get to the rental place. We missed our paid lunch at the hotel.

United Kingdom
Peugeot 208
3/3/24

Pros: Faulty car was attended to quickly but given the fault was still there had to waste a day exchanging it particularly as the depot wasn't easy to find the first time we went back there.

Cons: They did exchange car though but the total cost of insurance was exorbitant and presented to you on pick up and nothing like the online advertised price!!

Ireland
Peugeot 308
2/21/24

Pros: Good cars

Cons: Cars washed but water marks all over

Ireland
Seat Ibiza
2/16/24

Cons: The additional insurance which I was told is mandatory.

United Kingdom
Fiat 500
2/7/24

Pros: Good

Cons: Good car.

United Kingdom
Peugeot 108
2/7/24

Pros: Good value.

Cons: Queueing for over an hour to pick up car

Finland
Seat Leon
2/6/24

Pros: Price was reasonable for an automatic car.

Cons: They are not friendly there and they wanted me to pay more than i was agreed via internet. The windscreen was dirty from the inside and windshield washer fluid had run out.

Ukraine
Peugeot 208
1/28/24

Cons: - Long waits for picking up car, mostly because they try to convince people to get additional and very expensive insurance from them - Many undocumented damages - Dropped of the car, representative said everything is ok, then next day received a damage claim, and 360 Eur taken from the credit card. There is no proof or photo of the damage, which makes it impossible to claim the full insurance from DiscoverCars. No result from calling customer service, still waiting for response from DiscoverCars

United States of America (USA)
Opel Crossland
1/22/24

Pros: Car was nice

Cons: My reservation was canceled because I was late, because my flight was late. And I had no notification about that, also I did not receive any emails after getting the car with all details, I have paid more than expected. The insurance was not valid for rental company and I needed to buy another one from them.

Czech Republic
Peugeot 3008
1/4/24

Pros: cena

Cons: čekání na autobus a na vyzvednutí vozu

United Kingdom
Seat Leon
12/30/23

Pros: Nothing

Cons: I didn't like the fact that I was scammed and had to hand over lots of money. They ruined our holiday

United Kingdom
Peugeot 208
12/18/23

Cons: The lady we met asked me for another €267 for insurance. I’d already paid the extra. She explained that if I didn’t take out the extra I would have to call the police if we had an accident. Well I would call the police. So why the extra money. When I refused the extra her attitude changed from happy smiley to dour. Apart from this young lady my experience with go mobility was fantastic

United States of America (USA)
Peugeot 108
12/10/23

Pros: Fast drop.off

Cons: I did not see you needed a shuttle to get there

United Kingdom
Peugeot 308
11/28/23

Pros: Nothing

Cons: we queued for over 90 minutes to pick up the car, then got scammed out of 150euros. I have emailed you but have basically been told I didnt need to take it. It's not that straightforward when being told its useless and I will be liable for thousand's of euro's! I will not use your service again. you clearly do not vet the providers well enough!

Hungary
Peugeot 208
11/9/23

Pros: I think they were flexible and handled everything very well. I was satisfied with the car I received it was an Opel Corsa automatic (2022) very good because of its size and easy turn capability on narrow space.

Cons: I was a little worried because the car had many small damages visible, more than 10. I do not know maybe the Fast and Furious of Tenerife drove the car before, but these should be well documented so I created many photos that came handy when I returned the car. So just in case always create photos and videos about the car condition. Besides theses scratches the car was in an excellent condition.

United Kingdom
Fiat 500
11/1/23

Pros: The drop off was very efficient!

Cons: Picking up the car was a complete nightmare and took hours and hours! Both getting the bus to the car rental location and then the service at the desk was the slowest I have ever experienced. It started the holiday off on a very bad note.

Ireland
Peugeot 308
10/18/23

Pros: Nothing

Cons: Service, location, drop off, agents, call centre

United Kingdom
Seat Ibiza
10/12/23

Pros: Very efficient

Cons: Only small issue was car not parked in allotted space when collecting so had to look for it

United Kingdom
Fiat 500
7/24/23

Pros: Car was relatively new, comfortable, performing, and easy to drive.

Cons: The 1000£ deposit possible only by credit card made the cost levitate unexpectedly. Insurance became way more expensive than what proposed online.

Spain
Fiat 500
7/18/23

Pros: It was cheap

Cons: The 45 minute wait for getting the car. Need more staff.

United Kingdom
Seat Leon
7/12/23

Pros: Absolutely nothing

Cons: Fuckk all mush

United Kingdom
Fiat 500
7/5/23

Pros: Everything went very smoothly, once we found the company hiring cars

Cons: Three days after returning the car I still have not received the deposit back. Trying to find the car company to pick up the car was not very well advertised at the airport and took a while to find out.

United States of America (USA)
Peugeot 3008
7/4/23

Pros: enjoyed driving the renault arkana hybrid

Cons: Total scammers! Threaten you if you don't get "full" coverage, withhold contract info, and then charge you hundreds of dollars for insignificant damage that mysteriously wasn't on the contract once they finally give it to you. Some other customers were stranded because they didn't have a credit card that wasn't "debit." Terrible experience that marred an otherwise amazing trip.

Czech Republic
Peugeot 2008
6/25/23

Pros: Shuttle bus

Cons: Even though I took out full insurance, in the end they wanted to block a larger amount of money on my card at the rental company. If there was an accident, the rental company would withdraw this amount from me and I would have to claim it from the insurance company. I don't like this procedure.

Slovenia
Peugeot 308
6/10/23

Pros: Service was good, but on the website discover cars all expenses were not listed.

Netherlands
Fiat 500
6/10/23

Pros: It was easy to arrange, information was clear and process smooth and price was very good

Cons: My car had a scratch and I wasn’t told if that was already there so I made photo s just in case but I would have wanted to know in advance if there was already a notice about the scratch so I didn’t have to worry they would charge me. ( they didn’t but I was worried a bit )

United Kingdom
Peugeot 3008
6/7/23

Pros: The Person who serv us (Andrei) was very helpfull

Cons: Spent to much time to pick up the car…

United Kingdom
Fiat 500
6/5/23

Pros: Quick and Easy

Cons: Not much

Romania
Opel Crossland
6/1/23

Pros: It was ok

Cons: Waiting time for picking and dropping

United Kingdom
Citroen DS7
5/28/23

Pros: Car as expected in terms of quality and friendly stuff

Cons: However, long wait times for pick up and return. Considering it's also not in airport terminal, the process is way slower than all experiences I have had over the years. Also drop off address not clear at all, the address written in the email instructions does not point towards any valid google maps address. Had to go on their website to get the proper address. Unclear why the address wouldn't be written properly so it an be found on maps

United Kingdom
Peugeot 208
5/13/23

Pros: sending back the car it was quick.

Cons: To be made like I had no choice and pay another £250 in access to my premium insurance paid with Discovery cars

United Kingdom
Seat Ibiza
4/29/23

Pros: Not a lot

Cons: Waiting to check in Cost of insurance

United Kingdom
Seat Ibiza
4/27/23

Pros: The staff were fantastic, speed of drop off only affected by slow customers in front, not the speed of the staff.

Cons: The car externally had quite a few bumps and scratches, but the inside was spotless and car performed flawlessly.

Spain
Peugeot 208
4/23/23

Pros: You’re asking me questions about dropping off the car which hasn’t happened yet

Cons: You’re asking me questions about dropping off the car which hasn’t happened yet

United Kingdom
Fiat 500
4/9/23

Pros: UICK, EASY , EFFICIENT AND PLEASANT EMPLOYEES,

Cons: i FOUND NO NEGATIVES

Belgium
Fiat 500
3/27/23

Pros: Not conform by contract

Cons: The price

Romania
Peugeot 208
3/27/23

Pros: The vehicle was new, in very good technical condition, clean. And the return was fast and in two days I received back the guarantee.

Cons: It took a long time to take over the car, I did not receive the rental contract immediately. I was also asked for a fee of 15 euros for road assistance services.

Poland
Peugeot 2008
3/27/23

Pros: Nice car

Cons: when picking up the car, there was a queue for about 10 people, but due to the company's unclear policy (need to buy insurance or leave a high deposit), it took a long time because every customer was arguing with the service.

United States of America (USA)
Peugeot 3008
3/24/23

Cons: The attendants English speaking skills were not that great. I had made a reservation through a different agency. The total I was quoted for the rental was way different then what I ended up paying. Not by a little. The end price was almost double, and that is wrong.

Canada
Seat Ibiza
3/5/23

Pros: Price

Cons: At the pick up the tank was not full like the rep said. It was insignificant though and did not pose an issue

United Kingdom
Peugeot 208
3/4/23

Pros: Staff were good

Cons: 1 hour queue at car collection desk!

Finland
BMW 1 Series
2/21/23

Pros: Great

Cons: Very slow release card deposit money

United Kingdom
Seat Ibiza
2/20/23

Pros: The ok company was excellent. Why it deals with the awful Discover Cars company I have no idea.

Cons: They have no clue about the Discover Cars "voucher' and it all feels like a scam,

Slovenia
Seat Ibiza
2/12/23

Pros: Good price

Cons: Very inflexible and not accommodating our changed needs even though discover cars were contacted and they allowed us to make changes to our booking. Very frustrating.

United Kingdom
Fiat 500
2/9/23

Pros: Picking up the car was very easy and the car was of excellent standard.

Cons: They were unclear about the process to check for damages, which caused a lot of stress on drop-off.

Netherlands
Seat Leon
2/6/23

Pros: Horrible. First we had to wait 2 hours to get the car. When we returned it, one of the employees who helped me. Told me I made damages and didn’t believe me. She was filing me for 400 euro’s later my girlfriend came to show the damages were already there and she apologised.

Cons: They try to get as much money from you. There is no service

Slovenia
Peugeot 3008
2/5/23

Cons: I book a car for 520€ and I dont have credit card and i have debit card they sold me a car for extra 420€. I call my bank and they said to me that they cann oterise 1800€ on my debit card abd voman didnt vant to tray. they have that policiti.I have extra pay insuress in discoveri cars but for nothing. A scam of castumers.

Iceland
Fiat 500
1/26/23

Pros: I liked that the employees were patient and positive

Cons: i did not receive the car i ordered and it took too long to solve the problem

Norway
Peugeot 308
1/21/23

Pros: Easy, and fast drop off. Very nice people working there.

Cons: Too long time at the pick up desk.

Luxembourg
Fiat 500
1/15/23

Pros: nothing.. over 2h to get a car

Cons: workers are ZERO , absolut no kindness, impossible to have a conversation, no chance to make a question so no answer… okmobility never again

Israel
Fiat 500
1/14/23

Pros: Simple, and very nice people

Cons: -

United Kingdom
BMW 1 Series
1/2/23

Pros: The people were nice. It was very hard to find mobility as i thought the rental car company car was called discovery cars. Too much hassle to find the rental bus that was going to pick up as couldn’t find discovery cars and nobody has heard of it.

Cons: When handing back the car, there was not enough staff at all. It was all chaos and the poor guy was struggling to cope with too many customers. Need more personnel on a busy travel day.

Netherlands
Peugeot 3008
1/1/23

Pros: Clean, low mileage

Cons: No windshield wiper liquid. No foot mat for driver.

United Kingdom
Seat Ibiza
8/8/22

Pros: Car was good.

Cons: Additional insurance apparently required cost another £150+ very unfair and not clear. Pick up shuttle not clear or easy to find.

Romania
Peugeot 3008
7/26/22

Cons: Pickup was lousy,took more than 1 hour. We asked for child chair in advance but a good option was provided very slow. We had 2000 euro blocked on credit card, never happened to any other company before, and they had no defects in the system for the car. Good thing we had photos

United Kingdom
Peugeot 3008
6/8/22

Pros: Friendly, included shuttle from and to airport

Cons: Slightly expensive

United Kingdom
Seat Ibiza
6/7/22

Pros: Nothing

Cons: I had to go elsewhere to get a car

Most Popular Car Rental Deals

Tenerife Airport South
Economy
Peugeot 108 or similar
Peugeot 108
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Peugeot 208 or similar
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Peugeot 308 or similar
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Tenerife Airport South
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Peugeot 308 or similar
Peugeot 308
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$12.10 per day
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Peugeot 2008 or similar
Peugeot 2008
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$12.22 per day
Tenerife Airport South
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Peugeot 2008 or similar
Peugeot 2008
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Seat Leon or similar
Seat Leon
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Seat Leon or similar
Seat Leon
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  • 2
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$14.62 per day
Tenerife Airport South
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Peugeot Riffter or similar
Peugeot Riffter
  • 5
  • 2
  • 5
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$15.21 per day
Tenerife Airport South
Compact Van
Peugeot Riffter or similar
Peugeot Riffter
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$15.47 per day
Tenerife Airport South
Economy Elite
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
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Ok Mobility
$15.54 per day
Tenerife Airport South
Economy Elite
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
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$15.81 per day
Tenerife Airport South
Mini Convertible
Fiat 500 Cabrio or similar
Fiat 500 Cabrio
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  • 1
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$17.51 per day
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Mini Convertible
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$17.82 per day
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Compact Van
Peugeot Rifter or similar
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$18.54 per day
Tenerife Airport South
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
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  • 3
  • 5
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$18.54 per day
Tenerife Airport South
Compact Van
Peugeot Rifter or similar
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  • 5
  • 5
  • 4
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$18.86 per day
Tenerife Airport South
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
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Ok Mobility
$18.86 per day
Tenerife Airport South
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.51 per day
Tenerife Airport South
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.93 per day
Tenerife Airport South
Economy
Peugeot 108 or similar
Peugeot 108
  • 4
  • 1
  • 5
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$35.34 per day
Tenerife Airport South
Mini
Fiat 500 or similar
Fiat 500
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  • 1
  • 3
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$35.47 per day
Tenerife Airport South
Economy
Peugeot 108 or similar
Peugeot 108
  • 4
  • 1
  • 5
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$35.98 per day
Tenerife Airport South
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
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Ok Mobility
$36.12 per day
Tenerife Airport South
Economy
Peugeot 208 or similar
Peugeot 208
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$37.65 per day
Tenerife Airport South
Economy
Peugeot 208 or similar
Peugeot 208
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$38.34 per day
Tenerife Airport South
Compact
Peugeot 308 or similar
Peugeot 308
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$43.70 per day
Tenerife Airport South
Economy Elite
Peugeot 2008 or similar
Peugeot 2008
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ok Mobility
$44.03 per day
Tenerife Airport South
Compact
Peugeot 308 or similar
Peugeot 308
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$44.49 per day
Tenerife Airport South
Economy Elite
Peugeot 2008 or similar
Peugeot 2008
  • 5
  • 3
  • 5
  • A/C
  • Man.
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$44.83 per day
Tenerife Airport South
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
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$46.18 per day
Tenerife Airport South
Compact Van
Peugeot Riffter or similar
Peugeot Riffter
  • 5
  • 2
  • 5
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Tenerife Airport South
Compact
Seat Leon or similar
Seat Leon
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  • 2
  • 5
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$47.03 per day
Tenerife Airport South
Economy Elite
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
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$47.35 per day
Tenerife Airport South
Compact Van
Peugeot Riffter or similar
Peugeot Riffter
  • 5
  • 2
  • 5
  • A/C
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Tenerife Airport South
Economy Elite
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$48.22 per day
Tenerife Airport South
Mini Convertible
Fiat 500 Cabrio or similar
Fiat 500 Cabrio
  • 4
  • 1
  • 2
  • A/C
  • Man.
Ok Mobility
$49.31 per day
Tenerife Airport South
Mini Convertible
Fiat 500 Cabrio or similar
Fiat 500 Cabrio
  • 4
  • 1
  • 2
  • A/C
  • Man.
Ok Mobility
$50.21 per day
Tenerife Airport South
Compact Van
Peugeot Rifter or similar
Peugeot Rifter
  • 5
  • 5
  • 4
  • A/C
  • Auto.
Ok Mobility
$50.33 per day
Tenerife Airport South
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$50.33 per day
Tenerife Airport South
Compact Van
Peugeot Rifter or similar
Peugeot Rifter
  • 5
  • 5
  • 4
  • A/C
  • Auto.
Ok Mobility
$51.26 per day
Tenerife Airport South
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$51.26 per day
Tenerife Airport South
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$65.92 per day
Tenerife Airport South
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$67.13 per day
Tenerife Airport South
Full-size
Peugeot 5008 or similar
Peugeot 5008
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$127.09 per day
Tenerife Airport South
Full-size
Peugeot 5008 or similar
Peugeot 5008
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$129.45 per day
Tenerife Airport South
Full-size
Peugeot 5008 or similar
Peugeot 5008
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$168.32 per day
Tenerife Airport South
Full-size
Peugeot 5008 or similar
Peugeot 5008
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$171.45 per day
The above prices are only approximate and were last updated at 2:54 AM on 10/3/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Iceland, Liechtenstein, Norway, United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 900 EUR to 1800 EUR, depending on the car group.

It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

American Express, Cash is/are not accepted.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Express Service.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 29 EUR refueling service charge.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 89 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

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