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Canarias at Tenerife Airport South
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: good and very helpful staff.
Cons: cars are bit worn - lots of scratches/dents etc but I guess this is normal for the location and culture but other than that OK
Pros: swift pick up and drop off, close to the airport. no pressure to take extra insurance deposit was paid back within 5 days
Cons: minor point: fuelpolicy is half-half, I would prefer full-full
Cons: Difficult to find the rental location. Not a proper location. Operates out of a car, in the dark. Impossible to check car at night. Returned car to public parking lot. Nobody on duty. Nobody to take keys, check car condition, check fuel level. Had to throw keys into the backseat of a car that acts as an office in the public parking lot. Total lack of confidence for a renter (me). First attempted to return car to rental car park but eventually realized the 'office' is a car in the public parking
Pros: They exchanged the worse A2 for a correct Audi Q3 at our hotel the next morning. And we got a better / safer baby seat.
Cons: We clearly didn't get the car type we paid for. And what's worse, trying to convince me they're kind of the same (good luck going into an Audi dealership and exchanging an A2 for a Q3 with the same mileage :)
Pros: time spent picking up and dropping off the car
Cons: the car was very old and with a lot of damages and some weird sounds
Pros: The broker said the cost of the rental would be 460 pounds they charged me 528 pounds. I understand exchange rates fluctuate but by this much they fleecing me.
Pros: Fast, friendly, agents good English, also got a better car than booked.
Cons: Agent spent nearly 15 minutes explaining to a customer before me that he needs a credit card instead of referring that customer to his associate. Also, car had rather dirty seats.
Pros: Ease of pick up and great agent.
Cons: Car condition not great. Tyre pressure light came on but tyre pressure okay when checked. Boot lock did not work very well, so did not use it.
Pros: Agent was efficient in the circumstances. Having an emergency telephone number at arrival was also comforting.
Cons: Pickup location at the airport was unclear. Lack of clear instructions made it difficult to find.
Cons: Fast, easily reachable by phone
Cons: Some technical staff could be better
Pros: Friendly service
Pros: All good.
Cons: Being our first time ,we had trouble finding where to pick up our car as there was not enough detail on our voucher. A little map would have been a great help.
Cons: When we arrived to pick up car we were advised that the price was more than double what we had been quoted so we didnt take it and rented elsewhere
Pros: As above - car in decent condition & no unexpected charges.
Cons: Canarias "counter" hard to find - in the middle of a car park & not signposted from terminal. Not actually a counter at all - the Canarias employees (owners?) operated out of the boot of a parked car. Didn't inspire confidence - but proved perfectly fine.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher, flight information, boarding pass. To rent the following vehicle category(ies): Luxury, Premium, Special, you must provide the following document(s) at pickup: 2 credit cards.
Young drivers are subject to a higher deductible/excess.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are not available.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
In case of no-show additional fees may apply.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off