Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ace Rent a car at Ponta Delgada Airport

Av. João Paulo Ii, Nº243
00351912340762
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Canada
Opel Zafira
7/4/24

Pros: Not much

Cons: Since we rented through discovercars they said they weren’t able to give the same level of service that they would otherwise give their clients. If we didn’t purchase their insurance they wanted to hold so much money on our credit card that it pretty much forced us to pay the insurance. A/C didn’t work, didn’t approach them about it because it was discovered later into the trip. Windsheild was so dirty upon pick up that it was almost dangerous to drive. Didn’t have 2 sliding doors
Canada
Citroen C1
6/13/24

Pros: It was relatively quick to pick up the car and be on our way.

Cons: There could have been more direction in finding where to pick up the vehicle. It said on the instructions to call a phone number when we arrived, however the first number didn’t work and the second one nobody answered after multiple attempts.
United States of America (USA)
Smart ForTwo
6/1/24

Pros: I did not have to listen about insurances I have to buy.

Cons: Trouble calling the provided number from airport. Information desk person asked police officer to call the number for us
United States of America (USA)
Smart ForTwo
12/10/23

Pros: Not clear where the van would be. It was pouring rain and very difficult to get the complimentary shuttle to pick up the car.

Cons: There was absolutely no mention of a 29 Euro charge for a ride to and from the airport to the car drop off place. This was NOT made clear on whatever platform I booked the car.
Portugal
Peugeot 308
10/25/23

Pros: Excellent people working there. Very knowledgable and efficient.
United States of America (USA)
Citroen C1
9/25/23

Pros: Promt pickup and return to airport
Canada
Peugeot 208
9/15/23

Cons: Agent was extremely pushy to sell insurance
United States of America (USA)
Smart ForTwo
8/31/23

Pros: Friendly staff, easy drop off, and great value.

Cons: The email that we had said to walk to P6. P6 is far! We called as we were walking to P6 and were told to go to P5. Other passengers said their email said to go to P5 so they had no issues. It was strange that our email said P6. Anyway, no big deal. Just confusing in a moment when we were stressed from a long travel day. After that, it was smooth sailing. Highly recommend and would go to Ace again (and just go to P5 this time :)
Canada
Peugeot 308
5/20/23

Pros: Ace is inconvenient; so many other options on site at the airport. The rental voucher specifies proceeding to P6, call Ace and a shuttle will pick you up. P6 is the furthest point from the terminal and inconvenient with luggage. Then when you call, they tell you to walk back to P5. These two areas are about 200 meters apart… very inconvenient!

Cons: The staff were efficient after contact was made and the car was in terrific condition and fit our needs. But given that there are 6 other companies right in the terminal, I would choose another company next time
Canada
Ford Fiesta
8/22/20

Pros: Friendly staff. Excellent value.

Cons: Charging shuttle service. Not our fault that Ace doesn’t have a kiosk at the airport. Better to hide fee in rental charge per day rather than “ nickel and dime” customers. Also didn’t like how pick up location was not actually at the airport when it said it was on the website. Not clear at all.
United Kingdom
Fiat 500L
7/3/19

Pros: Very friendly staff, met me on time.
Show more

Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2300.00), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Drivers between the ages of 19 and 25 must provide a driver license that is valid for at least 2 year(s).


The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form. Licences issued in Mexico are not accepted. In addition to documents mentioned previously, the customer will need the following: passport, ID card, credit card on a main drivers name, booking voucher, photocard driving license.
Deposit and deductible policy

Cross-border policy
It is forbidden to cross country borders.
Optional extras and services

Prices for extras are shown on the booking page.


It is allowed to add up to 2 additional drivers.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
The supplier will hold the vehicle for 4 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
07:00 - 21:00
Tue:  
07:00 - 21:00
Wed:  
07:00 - 21:00
Thu:  
07:00 - 21:00
Fri:  
07:00 - 21:00
Sat:  
07:00 - 21:00
Sun:  
07:00 - 21:00

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Tue:
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Tue:
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Sat:
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Sun:
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Enterprise
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Mon:
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Tue:
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Wed:
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Thrifty
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Mon:
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Tue:
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Wed:
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Thu:
06:00-23:59
Fri:
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International Car
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Tue:
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Keddy
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Tue:
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Wed:
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Surprice
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Tue:
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Fri:
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Sat:
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Europcar
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Tue:
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Fri:
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Tue:
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Fri:
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Sat:
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Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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Mon:
07:00-20:59
Tue:
07:00-20:59
Wed:
07:00-20:59
Thu:
07:00-20:59
Fri:
07:00-20:59
Sat:
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Sun:
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National
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Good 8.2
+351936890727
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Working hours
Mon:
06:00-23:59
Tue:
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Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
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Tue:
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Wed:
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Thu:
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Fri:
08:00-21:59
Sat:
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Tue:
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Tue:
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Finalrentals
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Tue:
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Sat:
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NUCarrentals
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Working hours
Mon:
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Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
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Fri:
05:00-23:59
Sat:
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Sun:
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Tue:
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Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
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Sun:
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Avis
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Working hours
Mon:
05:30-23:59
Tue:
05:30-23:59
Wed:
05:30-23:59
Thu:
05:30-23:59
Fri:
05:30-23:59
Sat:
05:30-23:59
Sun:
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ABBYCAR
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Mon:
08:00-23:00
Tue:
08:00-23:00
Wed:
08:00-23:00
Thu:
08:00-23:00
Fri:
08:00-23:00
Sat:
08:00-23:00
Sun:
08:00-23:00
Autounion
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Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
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Sun:
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Funchal Drive rent a Car
Funchal Drive rent a Car
Below Average 7.1 / 411 reviews
+351964414470
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Working hours
Mon:
08:00-19:59
Tue:
08:00-19:59
Wed:
08:00-19:59
Thu:
08:00-19:59
Fri:
08:00-19:59
Sat:
08:00-19:59
Sun:
08:00-19:59
  1. Car Rental
  2. Azores Islands
  3. Ponta Delgada
  4. Ponta Delgada Airport
  5. Ace Rent a car
 
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