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Ace Rent a car at Ponta Delgada Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Not clear where the van would be. It was pouring rain and very difficult to get the complimentary shuttle to pick up the car.
Cons: There was absolutely no mention of a 29 Euro charge for a ride to and from the airport to the car drop off place. This was NOT made clear on whatever platform I booked the car.
Pros: Excellent people working there. Very knowledgable and efficient.
Pros: Promt pickup and return to airport
Cons: Agent was extremely pushy to sell insurance
Pros: Friendly staff, easy drop off, and great value.
Cons: The email that we had said to walk to P6. P6 is far! We called as we were walking to P6 and were told to go to P5. Other passengers said their email said to go to P5 so they had no issues. It was strange that our email said P6. Anyway, no big deal. Just confusing in a moment when we were stressed from a long travel day. After that, it was smooth sailing. Highly recommend and would go to Ace again (and just go to P5 this time :)
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Drivers between the ages of 19 and 25 must provide a driver license that is valid for at least 2 year(s).
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: passport, ID card, credit card on a main drivers name, booking voucher, photocard driving license.
A deposit will be blocked on the customer's credit card until the end of the rental period.
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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