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WheeGo at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The reception
Cons: I got a completely different car model. Instead of a stationwagon which I pre booked 3 days before, they provided me with a small sedan, saying that they had no more cars in the fleet.
Cons: Tyre presure sensor was not reported broken at pick up. Constant incorrect message on dashboard of low pressure. Hidden credit card charges - deposit is taken as payment instead of just reserving the amount. That caused additional bank charges and exchange rate feess (about 0.5%) in addition to your card provider fees. Their excuse was flat out rejection to check your own bank. They also have various fees in the small print. Tried once - will never try again.
Pros: All staff are helpful and nice
Cons: It shows oil level low that i used for 10km only, staff told me there is enginee oil in car and need to fill up....
Pros: Very helpful staff, very new car, full explanation of hiring terms and conditions etc. Quick yet thorough drop off process
Cons: Wheego are not based at the airport so you need to call them so they can drive up to the drop off zone to pick you up. They also operate on a ‘must clean the car exterior ‘ prior to returning which just adds another level of challenge but there are petrol stations with car washes nearby. Their ‘deposit’ against your Credit Card is a very high amount, but they were very quick in returning it once vehicle returned satisfactorily
Pros: Бързината и автомобила.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, United Kingdom, USA, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
By law, winter tires are mandatory on all roads from 15.11 to 01.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.