Sofia Airport (SOF), Sofia, Bulgaria
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Driver's country of residence is United States of America (USA) and age is 30-65
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GreenMotion at Sofia Airport

T1 - Sofia Airport, 1000, Sofia
00359 876 717 717
Pick-up instructions
Meet and greet service - A Green Motion representative will wait for you at the arrivals hall with a sign board, next to the arrivals sign. You will be supplied with your car from the airport. After the drop off, a free shuttle service will be at your disposal to go back to the airport. Please call 00359 876 717 717 upon landing.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Israel
Skoda Kamiq
March 11, 2024

Pros: Nothing to like.

Cons: Very poor service. Agent coming to pick you up on the rental car and driving you to his office. When I ordered a car I didn't count another passenger and space for him, I'm ordered according to my family needs, without Agent inside. Although child seat requested and even confirmed by phone with indicated child age, wasn't ready. Needs to wait an hour till they find it. When I ordering Skoda Kamiq or similar, I'm not expecting to get OLD AND DIRTY Dacia Sandero. Returning the car is headache.

Israel
Kia Picanto
January 29, 2024

Cons: Небыло держателя для телефона, и даже в офисе не нашлось.

Israel
Skoda Octavia
August 19, 2023

Cons: I got a car a lot chipper than I ordered, (same size, but a lot chipper). The ritern of the car in the night was long walk from the terminal or with extra pay (from the beginning I ordered the car with riterning at night )

Czech Republic
Dacia Sandero Stepway
August 1, 2023

Cons: We wait for GreenMotion agent 30-40 min in airport hall. Nobody call us. I must contact agent by whatsup, he arrive without excuse.

Spain
Hyundai i10
July 30, 2023

Cons: I'll make my complaint about car condicions with you and with Spanish Consumer Agency. The problems were: window didn't work properly, radio switching on without touching it. We called informing and you said, ok, no problem.... Was really dificult to drive at 35°C without a window working properly. I didn't paid for that kind of service. And more, the person in the office when we asked for a discount or complaint form, answered he can't do it and that you don't have any kind of complaint form..

United Kingdom
Ford Focus
July 12, 2023

Cons: Their fleet of 100,000+ km citroen c-elysee's were all ropey, in a state of disrepair and borderline dangerous. They have not yet refunded our deposit, more than another 24 hour delay and I will be on to the ECRCS.

United States of America (USA)
Volkswagen Touran
July 6, 2023

Pros: no much

Cons: see previous remarks

Israel
Kia Picanto
July 4, 2023

Pros: They were nice people.

Cons: It wasn't their fault per se, but we had to wait an hour before getting picked up at the airport. Then, because the road was shut down for a few hours, it took a while to get the car. Lastly, the car we got had a delay in the transmission when accelerating and it took some time to get used to. Other than that, GreenMotion was great.

United Kingdom
Hyundai i10
June 1, 2023

Pros: There is nothing to like about this company, very poor service, not professional at all. I wouldn’t get another car of them ever.

Cons: They give me a very old car which was on 110,000 km on the clock in very very poor condition. Scratches all over it it took me two hours to get the car. My wife forgot a hat which was for a present in the car which transport us from the airport to the office. We called them 10 minutes after we left the office and asked them about the hut and they said that they already rent that vehicle to somebody else, and they blame me. That is my fault that I forgot the hot over there and they could not do

Israel
Kia Picanto
May 3, 2023

Pros: i didnt like

Cons: Dear Sir/madam, My name is Taher Raad. I rented a car (Kia Picanto) from "Green Motion car and van rental" from Sofia Airport, Bulgaria between 21.04 and 27.04. As I returned the car on the 27th the employee who received it has double-checked that everything is alright and that no damages were caused to the car. As he completed this check we were released. However, an hour later, I received some pictures from one of the employees claiming that there are "scars of smoke" on one of the chairs, a

Israel
Citroen C3
April 10, 2023

Pros: The brokerage is pretty average. I'm not used to having this kind of service, it wasn't practical at all

Bulgaria
Ford Focus
February 28, 2023

Pros: Everything was very good organized and maintained.Perfect customer service

Cons: Service was great i was a bit worried anout all the little minor marks on the car and we go through all of them so it was time consuming and stresful ,but when i was dropping the car everything was smooth and legit.I will Defo use the company again.

Canada
Citroen C3
November 11, 2022

Pros: Nice guys, friendly and helpful. After returning the vehicle the employee give us a lift to the closest metro station...nice approach and very friendly. Will definitely rent from them and recommend warmly to all persons travelling to Sofia by plane!

Cons: Nothing..all is good!

United Kingdom
VW Up
October 20, 2022

Cons: There was no service and I want my money back

Canada
VW Touran 5+2
October 10, 2022

Pros: Staff were very good and helpful. Rates were very competitive.

Cons: Mini van (Opel Zafira) was in poor condition; many scratches and dents, upholstery stained, one seatbelt defective, touch screen display not working and flashing intermittently - very distracting and dangerous. Request for discount given the defects was declined. No alternate vehicle available. Off site office and pickup not really a problem.

Israel
Skoda Octavia
October 7, 2022

Cons: The car has smoking and alchohol smell

Bulgaria
Hyundai i10
October 6, 2022

Pros: Employees provide excellent service

Cons: I was charged unfairly about a tiny scratch

Australia
Kia Picanto
September 12, 2022

Cons: Car broke down. Had to drive it back

Israel
Ford Kuga
September 3, 2022

Cons: We booked Ford Kuga and according to advertisement the car has capability for 4 suitcases We got Opel Crusland that has a capability hardly for 3 suitcases They said this is the same type of car, I doubt and sure no one would be happy to Crusland instead of Kuga but certainly will be happy in opposite (getting Kuga instead of Crusland) More then this we booked option of meet and greet , however no one met us at terminal . We had to find how to call. and no one knew about this company

United Kingdom
Ford Focus
August 18, 2022

Pros: Very friendly staff, really helpful with the process and a good welcome to Bulgaria!

Israel
Ford Focus
August 18, 2022

Cons: At the timr of pick up green motion tried to sell us an insurance policy beyond the insurance we had through discover. At the time of drop off they charged us the outrageous price of about 200 euro for a scratch they claimed we had caused.

Israel
Skoda Octavia
July 29, 2022

Cons: Pick up and drop off of the car

United Kingdom
Toyota Auris
July 19, 2022

Pros: Nothing

Cons: No answering phone till 8:30 am

Greece
Hyundai i20
June 13, 2022

Cons: Even though we had booked and paid for car rental with full insurance, GREEN MOTION suggested that we "really be fully insured" do the extra insurance we did and paid for there. They explained to us that if anything happens in the car they will get the whole guarantee (700 €) and we will have to get our money back from the DISCOVER CAR that we closed the contract if we succeed.

United States of America (USA)
VW Touran 5+2
June 1, 2022

Pros: The car was older and had around 200k kilometers and was damaged. The navigation screen was broke and didn’t work. Very disappointed in condition of the car and was smaller than the class of car I requested

Cyprus
VW Up
April 27, 2022

Cons: The only option for the 600€ deposit was to have credit card. This was the only reason that dissapoint us

United Kingdom
Hyundai i20
March 3, 2022

Pros: Very professional and swift service. Highly recommend!

Ireland
Renault Twingo
September 6, 2021

Pros: The GreenMotion's team is lovely. Very friendly and efficient. They offer a really personalised experience. They have an excellent service. They went above and beyond to make my trip more enjoyable.

Israel
Skoda Fabia
August 23, 2021

Pros: Fast, professional and kind

Cons: This time the car was in slightly worse condition with some marks and dents on it, but it was the last available car during high season, so I am ok with it (I was also surprised to pay four times more for it that I payed last time, once again, because of high season)

Israel
Hyundai i10
June 9, 2021

Pros: They want to charge again for overall insurance and charge me for cleaning the car

United States of America (USA)
Citroen C3
February 14, 2021

Pros: Car is very clean. Price is a very good value. Communication is excellent. I cannot comment about time spent dropping off the car because I still have it. I extended my rental with a new longer contract.

Cons: Quite a surprise that snow tires cost extra in winter (but apparently some people want to cut costs by NOT having snow tires in winter if they plan to stay in the city.)

Belgium
Hyundai i10
January 19, 2021

Pros: Friendly personnel.

Cons: The hidden cost for washing the car before return.

Austria
Hyundai i10
January 13, 2021

Pros: Nothing! Worst service ever!

Cons: Not a single thing! Worst service ever!

Bulgaria
Citroen C3
August 26, 2020

Cons: They did not give me any options to pay for the car except for credit card. I do not use credit products so get out of here!

Belgium
Citroen C3
July 1, 2020

Pros: Proffecional service and preaparation of all documents. Explanation of all features clearly.

United Kingdom
Citroen C3
March 6, 2020

Pros: Efficient and courteous staff.

Cons: Very high deposit. Took a while to inspect the car when I dropped it off.

Switzerland
Skoda Octavia
September 20, 2019

Pros: all good

Cons: all good

France
Chevrolet Spark
July 24, 2019

Pros: efficient, friendly, courteous

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 750 km per rental, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Mileage policy
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 150 km per day.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 95 years.
A senior driver fee applies to drivers over the age of 70.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, English, Cyrillic alphabet. Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The credit card must be valid for the following period from the start of the rental: 30 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 3 days before the pick up date.
Crossing country borders to Albania, Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, North Macedonia, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom is available for 79 EUR per country.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.

Crossing country borders is forbidden to the following countries: Armenia, Belarus, Georgia, Kazakhstan, Moldova, Russia, Turkey, Ukraine.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Roof rack, Ski rack, Snow chains, Winter tires, Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 4 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes. If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  06:00 - 23:59
Tue:  06:00 - 23:59
Wed:  06:00 - 23:59
Thu:  06:00 - 23:59
Fri:  06:00 - 23:59
Sat:  06:00 - 23:59
Sun:  06:00 - 23:59

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Mon:08:00-19:59
Tue:08:00-19:59
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Working hours
Mon:08:30-21:00
Tue:08:30-21:00
Wed:08:30-21:00
Thu:08:30-21:00
Fri:08:30-21:00
Sat:09:00-21:00
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Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
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Working hours
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Thu:09:00-21:00
Fri:09:00-21:00
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Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
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Mon:09:00-20:59
Tue:09:00-20:59
Wed:09:00-20:59
Thu:09:00-20:59
Fri:09:00-20:59
Sat:09:00-20:59
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Optimo Rent
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Working hours
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Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
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Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
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Avis
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$32 - $79
Working hours
Mon:09:00-21:00
Tue:09:00-21:00
Wed:09:00-21:00
Thu:09:00-21:00
Fri:09:00-21:00
Sat:09:00-21:00
Sun:09:00-21:00
Goldcar
Goldcar
Good 7.5 / 1 review
+359888330470
Sofia International Airport, Terminal 1
$23 - $42
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Interrent
Interrent
Good 7.4
+359884816666
1, HRISTOFOR COLUMB BLVD.
Working hours
Mon:09:00-21:00
Tue:09:00-21:00
Wed:09:00-21:00
Thu:09:00-21:00
Fri:09:00-21:00
Sat:09:00-21:00
Sun:09:00-21:00
EXER
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Good 7.3 / 4 reviews
+359886256666
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$34 - $163
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
ABBYCAR
Good 7.1 / 4 reviews
+359885625555 / +359886256666
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+359889282222 / +359889282222
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$30 - $185
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Surprice
Satisfactory 6.2 / 239 reviews
+359883966366 / +359882721117
Sofia airport - Blvd. Hristofor Columb 80 Art Business Center/Ground Floor
$84
Working hours
Mon:08:30-20:30
Tue:08:30-20:30
Wed:08:30-20:30
Thu:08:30-20:30
Fri:08:30-20:30
Sat:08:30-20:30
Sun:08:30-20:30
ACARENT
Poor 5.9 / 10 reviews
+359886256666
Sofia International Airport - Terminal 1
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
EasyRentBulgaria
Poor 5.3 / 130 reviews
+359899999179
Bul. Christopher Columbus 1, 1540, Sofia
$20 - $574
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
NUCarrentals
Poor 5.2 / 39 reviews
+35970020225
Sofia International Airport, Terminal 1, 1517 Sofia
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
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