Car Rental – Search, Compare, and Save up to 70%!
NUCarrentals at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing it was so bad and they took a,lot of money from us at the pick up (400)€
Cons: That we had to pay 400€ to pick up the car because we had a 19 year old driver with us uneven tho on the website it said that the minimum age is 19
Pros: Car was clean and worked fine, ruined by the hidden charges.
Cons: Completely blindsided with additional ‘mandatory insurance policy’ that was not disclosed anywhere. Disgustingly expensive hidden fee otherwise I ‘can’t take a car’ Basically blackmailed into paying an additional €150. In the process of reporting to authorities
Pros: When I finally got served the people weee friendly and helpful. Dropping off the vehicle was also a good experience
Cons: We waited 30 minutes at the airport for a shuttle that never came. The number provided did not answer so we took a taxi that charged 15 euro. When we arrived I opens the door and was ordered out because one person was inside and he said in an abusive tone, get out we are serving someone. I hadn’t said a word and waited another 15 minutes outside and then was asked to go inside the office. Other than that experience everything else was just fine
Pros: waited one hour, never got the car. Had to pay you online for nothing. Never got the money back.
Cons: You basically took 30€ from me for nothing; Internet scam is what you are.
Pros: The prices were quite cheap and I expected to have some problem, but everything went quite well. New car and very friendly staff. I also got my deposit back at the time of return.
Cons: Had to call them for the shuttle
Pros: they gave us new and very clean car
Cons: took us 10 minutes to find the shuttle bus..
Pros: Quite happy with the service. The car was new, very clean and in great condition. They have a very transparent way for the vehicle check including taking of photos when you collect the car. I liked it.
Cons: No desk in terminal :(
Cons: היחס נוראי ותחושה של רמאות
Cons: I was charged a large amount without authorising it on my credit card for a damage which was not there! They imposed my signature on a receipt which had SIGNATURE NOT REQUIRED on it! They also faked the original document I received when renting the car, by adding the “damage” to the originally signed document to look like I signed it when dropping the car off! Diabolical! Stay away from this company!
Pros: Availability and efficiency of the staff when we drop the car. They weren't oppressive about proposing to us more insurance options with growing costs.
Cons: The car wasn't new, was a old renault clio with 93000km, it had many scretches everywhere. In phase of dropping the car the staff taked many photos of the car so we don't have any problem when we droped off the car even if they checked the car with magnifying lent to looking for new scretches for searching more money. But the car was ok, so they droped us back to the airport.
Cons: Avoid at all cost! I had two small stone chips on my windscreen when I was returning the car and got charged the eye watering 720euros for it! I hope my excess insurance covers it...
Pros: Nothing to like about this company
Cons: Unfortunately I met dishonest service, hiding details on porpoise in order to get more money, I felt very unsafe under the way they handled things, all there contracts are in Bulgarian, which even make it easier for them to flip things for their own good
Cons: We were scammed by NU cars for £1500 because we didnt want to take their overpriced insurance package (as we already had our own). Since looking into it, it seems others have been done by exactly the same scam. They only have 5 stars on Google because they offer free road tax to people if they give them 5 stars (before even using the service) If you look, the only other rating they have is 1star ( which is the least you can get) and people talk about how terrible their experience was.
Cons: extremly high fee for traveling abroad, 100e per week
Pros: Not mch
Cons: Had to pay a lot extra for cover for things we’d expected to be included
Pros: Friendly and courteous services, professionalism of each staff member, accuracy in every step of the process. No misunderstandings and misleading. World class service! Thank you.
Cons: Can`t think of one! None!!
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Pick-up & Drop-off