Sofia Airport (SOF), Sofia, Bulgaria
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Driver's country of residence is United States of America (USA) and age is 30-65
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NUCarrentals at Sofia Airport

Sofia International Airport, Terminal 1, 1517 Sofia
00359 70 020 225
Pick-up instructions
Service is provided by Car 1 Rent A Car. Please include your flight details at the time of booking. In Terminal 1 exit the Arrivals Hall to the left and wait in front of the Customs Building for NU Car-Car 1 blue Shuttle Van. If your arrived at Terminal 2 take the right exit of the Arrivals Hall following the yellow line on the floor to the Shuttle Bus stop where NU Car-Car 1 blue Shuttle Van will pick you up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Volkswagen Golf
March 30, 2023

Pros: Nothing at all avoid at all cost Green Motion Airport Sofia franchise!

Cons: I don't like the arrogant and unprofessional staff of Green Motion franchise at Sofia Airport. If you don't get their overpriced car rental insurance they will scam you with any possible small and tinny scratches. They scam/charge my online insurance company with 300EU for small tinny scratch on bottom of front bumper. The real cost of that particular repair is no more the 100EU. Also they blackmail me with my deposit of 800EU saying that they can decide to not give me back!

Israel
Volkswagen Golf STW
February 17, 2023

Pros: Nothing it was so bad and they took a,lot of money from us at the pick up (400)€

Cons: That we had to pay 400€ to pick up the car because we had a 19 year old driver with us uneven tho on the website it said that the minimum age is 19

United Kingdom
Ford Fiesta
February 5, 2023

Pros: Car was clean and worked fine, ruined by the hidden charges.

Cons: Completely blindsided with additional ‘mandatory insurance policy’ that was not disclosed anywhere. Disgustingly expensive hidden fee otherwise I ‘can’t take a car’ Basically blackmailed into paying an additional €150. In the process of reporting to authorities

Ireland
Volkswagen Golf
January 30, 2023

Pros: When I finally got served the people weee friendly and helpful. Dropping off the vehicle was also a good experience

Cons: We waited 30 minutes at the airport for a shuttle that never came. The number provided did not answer so we took a taxi that charged 15 euro. When we arrived I opens the door and was ordered out because one person was inside and he said in an abusive tone, get out we are serving someone. I hadn’t said a word and waited another 15 minutes outside and then was asked to go inside the office. Other than that experience everything else was just fine

France
Renault Clio
January 5, 2023

Pros: waited one hour, never got the car. Had to pay you online for nothing. Never got the money back.

Cons: You basically took 30€ from me for nothing; Internet scam is what you are.

United Kingdom
Ford Fiesta
December 15, 2022

Pros: The prices were quite cheap and I expected to have some problem, but everything went quite well. New car and very friendly staff. I also got my deposit back at the time of return.

Cons: Had to call them for the shuttle

United Kingdom
Renault Clio
December 15, 2022

Pros: they gave us new and very clean car

Cons: took us 10 minutes to find the shuttle bus..

Bulgaria
Seat Ibiza
December 15, 2022

Pros: Quite happy with the service. The car was new, very clean and in great condition. They have a very transparent way for the vehicle check including taking of photos when you collect the car. I liked it.

Cons: No desk in terminal :(

Israel
Renault Fluence
December 13, 2022

Cons: היחס נוראי ותחושה של רמאות

United Kingdom
Renault Clio
April 4, 2022

Pros: Nothing

Cons: I was charged a large amount without authorising it on my credit card for a damage which was not there! They imposed my signature on a receipt which had SIGNATURE NOT REQUIRED on it! They also faked the original document I received when renting the car, by adding the “damage” to the originally signed document to look like I signed it when dropping the car off! Diabolical! Stay away from this company!

Italy
Renault Clio
September 26, 2021

Pros: Availability and efficiency of the staff when we drop the car. They weren't oppressive about proposing to us more insurance options with growing costs.

Cons: The car wasn't new, was a old renault clio with 93000km, it had many scretches everywhere. In phase of dropping the car the staff taked many photos of the car so we don't have any problem when we droped off the car even if they checked the car with magnifying lent to looking for new scretches for searching more money. But the car was ok, so they droped us back to the airport.

Bulgaria
Ford Fiesta
May 6, 2021

Cons: Avoid at all cost! I had two small stone chips on my windscreen when I was returning the car and got charged the eye watering 720euros for it! I hope my excess insurance covers it...

Israel
VW Golf
September 21, 2020

Pros: Nothing to like about this company

Cons: Unfortunately I met dishonest service, hiding details on porpoise in order to get more money, I felt very unsafe under the way they handled things, all there contracts are in Bulgarian, which even make it easier for them to flip things for their own good

United Kingdom
Renault Captur
March 9, 2020

Cons: We were scammed by NU cars for £1500 because we didnt want to take their overpriced insurance package (as we already had our own). Since looking into it, it seems others have been done by exactly the same scam. They only have 5 stars on Google because they offer free road tax to people if they give them 5 stars (before even using the service) If you look, the only other rating they have is 1star ( which is the least you can get) and people talk about how terrible their experience was.

Czech Republic
Renault Clio
September 11, 2019

Cons: extremly high fee for traveling abroad, 100e per week

United Kingdom
Ford Fiesta
August 2, 2019

Pros: Not mch

Cons: Had to pay a lot extra for cover for things we’d expected to be included

United States of America (USA)
Renault Clio
September 29, 2018

Pros: Friendly and courteous services, professionalism of each staff member, accuracy in every step of the process. No misunderstandings and misleading. World class service! Thank you.

Cons: Can`t think of one! None!!

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Wed:07:00-23:00
Thu:07:00-23:00
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Sun:07:00-23:00
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Working hours
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Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
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