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NUCarrentals at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Availability and efficiency of the staff when we drop the car. They weren't oppressive about proposing to us more insurance options with growing costs.
Cons: The car wasn't new, was a old renault clio with 93000km, it had many scretches everywhere. In phase of dropping the car the staff taked many photos of the car so we don't have any problem when we droped off the car even if they checked the car with magnifying lent to looking for new scretches for searching more money. But the car was ok, so they droped us back to the airport.
Cons: Avoid at all cost! I had two small stone chips on my windscreen when I was returning the car and got charged the eye watering 720euros for it! I hope my excess insurance covers it...
Pros: Nothing to like about this company
Cons: Unfortunately I met dishonest service, hiding details on porpoise in order to get more money, I felt very unsafe under the way they handled things, all there contracts are in Bulgarian, which even make it easier for them to flip things for their own good
Cons: We were scammed by NU cars for £1500 because we didnt want to take their overpriced insurance package (as we already had our own). Since looking into it, it seems others have been done by exactly the same scam. They only have 5 stars on Google because they offer free road tax to people if they give them 5 stars (before even using the service) If you look, the only other rating they have is 1star ( which is the least you can get) and people talk about how terrible their experience was.
Cons: extremly high fee for traveling abroad, 100e per week
Pros: Not mch
Cons: Had to pay a lot extra for cover for things we’d expected to be included
Pros: Friendly and courteous services, professionalism of each staff member, accuracy in every step of the process. No misunderstandings and misleading. World class service! Thank you.
Cons: Can`t think of one! None!!