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Autounion at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I had read some very bad reviews about other Bulgarian rental cars (how they tried to cheat the customer). With AutoUnion everything was easy and fast, with no surprises at all.
Cons: We hebben 2 x verzekering betaald ,auto moest om 15h00 ingeleverd worden en werden 1435 gebeld dat de huurperiode om was, zeer agressief gedrag. na controle contract hebben we opheldering gevraagd maar tot op heden geen antwoord. raad niet aan te huren. spijt dat we toprent voor dit hebben ingeleverd.Hoop dat er nog iets met de verzekering word gedaan want dit kan niet
Pros: 🙂
Cons: 🙂
Pros: They were nice, professional and efficient. Have explained everything regarding rules, laws and Bulgarian car policy. The car was clean, and new, with plenty of features
Cons: I had to drop off the car after hours. So I had to drop the car key into a drop box, but the key did not fit into the narrow slot of the drop box so it was stressful. I wasn't sure what to do. I finally had to jam the key half way into the slot. I hope the key was not damaged.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Maestro, American Express, Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Snow chains are allowed in icy/snowy conditions.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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