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Alamo at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: representative saw i bought full coverage through DiscoverCars so he explained for me i am covered instead of trying to convince me to buy full coverage from them (like others tend to do). They upgraded my car for free and were very helpful, both online and at the desk.
Pros: Staff we’re friendly and helpful, less for the staff in the parking lot, he wasn’t wearing the company jumper and was hard to find.
Pros: Great service, great car, always the best experience with them
Pros: The counter is easy to find. The staff is efficient and courteous.
Cons: The car had more than 100,000 kilometers, many scratches and dents, broken plastics. I did not expect such a vehicle from a large international rental company.
Pros: N/A
Cons: Watited long as car was not available
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Eurocard, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
Visa Electron, Cheques is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, North Macedonia, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
The purchase of the following insurance(s): Third Party Liability (TPL) is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Service outside of business hours is available by request and for an additional charge.
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