Ponta Delgada Airport (PDL), Ponta Delgada, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Luso Rent at Ponta Delgada Airport

Rua Eng Eugénio Ataíde da Câmara, Armazém 25, 681, Ponta Delgada
00351 968 101 920
Pick-up instructions
The representative will be waiting in the arrival hall with the sign.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Czech Republic
Fiat Panda
September 24, 2019

Pros: - quick process of picking up and dropping off the car - no extra charges - the car rental agent was very pleasant and he explained everything we needed

Cons: - everything was OK

United Kingdom
Smart for 2
August 6, 2019

Pros: Very friendly and accommodating staff.

Cons: They were unaware of what insurance packages I purchased at the time of booking through Discover Car Hire

Canada
Renault Captur
December 4, 2018

Pros: Miguel was absolutely awesome He was professional, prompt and super accommodating. He went over and beyond to meet my needs. Thank you Miguel definitely will be using them again.

Cons: Nothing overall they were superb!

Canada
Opel Corsa
November 10, 2018

Pros: Our flight was late which affected slightly our car pickup but very efficient staff at both pickup and drop off.

United Kingdom
Peugeot 107
October 20, 2018

Pros: Friendly

Cons: Car body work damaged previously by other car renters

United States of America (USA)
Opel Corsa
October 15, 2018

Pros: Pick up from our hotel for the original pick up.

Cons: The car was in bad condition, which marred our vacation experience. The brakes and engine were not in good condition. When we contacted the car rental agency to let them know that the check engine light was illuminated on the first day of the rental, we were told to ignore it. In addition, one of the car doors did not lock. Overall, car was in very bad condition, which made us nervous for the duration of our vacation.

Portugal
Skoda Fabia Combi
October 9, 2018

Pros: Profissionalismo, simpatia e honestidade

Canada
Smart for 2
September 18, 2018

Pros: They were very accommodating to our needs.

Cons: It would of been an easier experience to have the car picked up and dropped off with a full tank of gas rather then 1/4 tank as it is hard to judge the amount to fill up before dropping it off.

United States of America (USA)
Opel Corsa
September 4, 2018

Pros: They drop off experience was good.

Cons: The pick-up experience was the worst

United States of America (USA)
Smart for 2
August 22, 2018

Pros: Very friendly and helpful agent.

Cons: The extra charge for being outside of the pick-up/drop off times was a little excessive.

United States of America (USA)
Opel Corsa
July 23, 2018

Pros: It was affordable.

Cons: Car was in bad shape and was not a full automatic - when it switched gears it did so in a very jerky/un-smooth fashion. The representatives do not communicate with each other and one of the two reps I dealt with was very rude.

United States of America (USA)
Fiat Panda
July 8, 2018

Pros: The staff was very friendly and helpful. They explained everything as we went through it, and made the process quick and painless.

United States of America (USA)
Fiat Punto
June 26, 2018

Pros: Service was great!! Was met at the airport by receiving agent who was very helpful and oh so handsome and did we say very helpful. Got a clean nice brand new sporty car.

Cons: What's not to LOVE?

Ukraine
Peugeot 107
June 25, 2018

Pros: Our agent Miguel was very prompt and professional. The car was in excellent condition. Everything was great!!

Cons: Nothing

Canada
Renault Captur
June 6, 2018

Pros: Client representative was friendly and efficient..

Cons: Very satisfied.

Canada
Smart for 2
May 29, 2018

Pros: It was quick and simple! The representative was very personable!

Cons: Nothing that I can think of.

United States of America (USA)
Opel Corsa
March 25, 2018

Pros: The representative was waiting for us right where we came out, was very helpful and kind and made the whole process very clear and easy.

Cons: Nothing

Canada
Smart for 2
February 26, 2018

Pros: It was an overall great experience. Staff was on time both times and the car was great. They did not have a GPS to provide us but they informed us about this great app that cost us nothing and could work off wifi which was really great!

Canada
Smart for 2
January 2, 2018

Pros: They were waiting for us when we landed and waiting for us when we departed. They were very kind and helpful. Car was spotless and seemed like it was only a couple years old.

Cons: Honestly everything was perfect. No complaints! Thank you!

United States of America (USA)
Smart for 2
December 15, 2017

Pros: The service was great. Picking up and dropping off was very easy.

Cons: It was a bit more expensive, I found, than a lot of other rentals in the area. I would probably recommend to friends to find something cheaper.

United States of America (USA)
Smart for 2
December 1, 2017

Pros: The man who met was so thorough and patient. He made sure he explained every detail and answered every question we had.

Cons: Having to find someone at the airport can lead to all sorts of problems. The man who met us at the airport was 45 minutes late so is a good thing our flight was delayed so we didn't wait long. I wish there was a designated counter instead for cases like this.

United States of America (USA)
Opel Corsa
November 30, 2017

Cons: Our confirmed pick-up time was 12 and no one arrived until nearly 12:30 - however, once I said something they apologized and were extremely helpful in speeding the paperwork process along.

United States of America (USA)
Smart for 2
October 28, 2017

Pros: The Luso representatives spoke to us in English and were nice and they tried to limit the amount of time spent dealing with pickup and drop off.

Cons: I didn't know that Luso didn't have a desk to approach in the airport, It would have been helpful to know where to look for the representative and his red clipboard.

United States of America (USA)
Fiat Panda
October 25, 2017

Pros: They were friendly and easy to work with.

Cons: We didn't get the car we asked for. I would have appreciated a choice of alternatives, but we had to take what they gave us, which was an decent SEAT, but not as nice as the Fiat we asked for.

United States of America (USA)
Fiat Panda
October 20, 2017

Pros: Fast Efficient

Canada
Smart for 2
October 17, 2017

Pros: Efficiency, professional

United States of America (USA)
Fiat Panda
October 14, 2017

Pros: on time agents

Cons: extra charge for dropping off the car early

Denmark
Fiat Punto
October 5, 2017

Pros: Very kind, pleasent and competent personality

United States of America (USA)
VW Golf
September 17, 2017

Pros: They were very easy to work with, very responsively our calls, and very flexible and accommodating to us when our flight was canceled. Great customer service and friendly representatives. Would highly recommend.

United Kingdom
Peugeot 107
August 8, 2017

Pros: Very easy to drop off car, communication via email was quick, car was nice and clean

Cons: The extra hidden fees; confusion about how to obtain car at airport and no clear instructions

Netherlands
Renault Captur
August 4, 2017

Pros: Very easy pick-up, representive holding up a sign at arrival , while a large queue existed at the other rental companies.

Cons: Nothing

United States of America (USA)
Renault Captur
July 13, 2017

Pros: Wonderful service! Thank you!

Hungary
Peugeot 107
July 11, 2017

Pros: It take about 5-10min to fill the papers, then you can collect the car. It was very fast returning the car too.

United States of America (USA)
Peugeot 107
June 8, 2017

Pros: Very efficient and the vehicle was in great condition.

Canada
Fiat Panda
May 19, 2017

Pros: The agent was extremely punctual and friendly

United States of America (USA)
Peugeot 107
April 4, 2017

Pros: See above

Cons: See above

Switzerland
Nissan Micra
November 18, 2016

Cons: No car documents and I have problems with traffic police.

Most Popular Car Rental Deals

Ponta Delgada Airport Car Rental
Economy
Peugeot 107 or similar
Peugeot 107
  • 4x
  • 1x
  • 2x
  • A/C
  • Man.
Luso Rent
$20.33 / per day
View
Ponta Delgada Airport Car Rental
Mini
Smart for 2 or similar
Smart for 2
  • 2x
  • 1x
  • 2x
  • A/C
  • Auto.
Luso Rent
$20.33 / per day
View
Ponta Delgada Airport Car Rental
Mini
Fiat Panda or similar
Fiat Panda
  • 5x
  • 2x
  • 4x
  • A/C
  • Man.
Luso Rent
$20.92 / per day
View
Ponta Delgada Airport Car Rental
Economy
Fiat Punto or similar
Fiat Punto
  • 5x
  • 2x
  • 3x
  • A/C
  • Man.
Luso Rent
$21.52 / per day
View
Ponta Delgada Airport Car Rental
Compact
Renault Captur or similar
Renault Captur
  • 5x
  • 3x
  • 5x
  • A/C
  • Man.
Luso Rent
$27.49 / per day
View
Ponta Delgada Airport Car Rental
Compact
Skoda Fabia Combi or similar
Skoda Fabia Combi
  • 5x
  • 3x
  • 5x
  • A/C
  • Man.
Luso Rent
$27.49 / per day
View
Ponta Delgada Airport Car Rental
Mini
Mini One D or similar
Mini One D
  • 5x
  • 2x
  • 4x
  • A/C
  • Man.
Luso Rent
$27.49 / per day
View
Ponta Delgada Airport Car Rental
Compact
Skoda Fabia Combi or similar
Skoda Fabia Combi
  • 5x
  • 3x
  • 5x
  • A/C
  • Man.
Luso Rent
$29.89 / per day
View

Top 16 Suppliers for Ponta Delgada Airport in 2019

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Enterprise
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Excellent 8.7
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Wayzor
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Avis
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ANC Azores Holidays.PT
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Estrada Regional 4-1A, 199 Caminho da Serra Gorda, 9500-355 Ponta Delgada
Ace Rent a car
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Hertz
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Goldcar
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Rhodium
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