Palma de Mallorca Airport (PMI), Mallorca, Spain - Balearic Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Interrent at Palma de Mallorca Airport

Diseminado Aeropuerto Son Sant Joan, 75, 07611 Palma, Illes Balears
0034 918 340 262
Pick-up instructions
Go to our Goldcar desk located on terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside of business hours
Mon:23:01-23:59
Tue:23:01-23:59
Wed:23:01-23:59
Thu:23:01-23:59
Fri:23:01-23:59
Sat:23:01-23:59
Sun:23:01-23:59
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
VW Polo
October 31, 2022

Pros: Fast check-in

Cons: The car itself - very poor condition

Denmark
Nissan Juke
October 23, 2022

Cons: I dislike the confusion about names. I booked with Discover cars; was met by Gold car and now the name Interrent appears ... I don't know the relation between these companies and it is not relevant for me as a costumer. It feels like you ask me to evaluate a person I did not meet....

Denmark
Fiat Panda
October 26, 2021

Cons: I was told that the creditcard I brought was a debit card (even though it is clearly not, and I am more than able to overcharge and reserve the deposit needed) and therefore I was charged over 100 euros as insurance even though I already had insurance through DiscoverCars. I was very upset by this but the agent would not negotiate and I had no other means of getting to my destination. It was a terrible experience overall, and sadly means that I won’t recommend this company nor use it again.

United Kingdom
Fiat Panda
October 14, 2021

Pros: Everything was smooth and uncomplicated and price was very reasonable

Cons: Nothing to complain about

United Kingdom
VW Polo
October 10, 2021

Pros: Good service

United Kingdom
Fiat Panda
October 3, 2021

Pros: Friendly staff on key collection, easy enough to find the collection desk.

Cons: The process of checking over the vehicle, which takes place after you've signed which includes signing the existing damage on the vehicle, which was missing damage. Then having to find someone to check the vehicle over, due to poor lighting in the car park it's difficult to properly check the vehicle over. Signage for vehicle return to the right car park is a bit last minute on the roundabout.

United Kingdom
Fiat Panda
September 29, 2021

Cons: Tried to con us and then the rental agent threatened us

United Kingdom
VW Polo
September 28, 2021

Pros: Drop off was quick

Cons: Dirty Car, Car was smaller than advertised (Fiesta received vs VW Golf advertised), hidden charges at airport, took along time filling out more forms (despite doing this when booking)

Hungary
Fiat Panda
September 23, 2021

Pros: The fast car pick up and drop off.

Cons: The car was partly clean. Inside had a bad (pee)smell. The windows cleaner liquid missed. The airport agency misleaded me - see my report on file number 2783438.

United Kingdom
VW Polo
September 13, 2021

Pros: THE SERVICE WAS NOT PROVIDED

Cons: GOLDCAR WOULD NOT RECOGNISE MY INTERENT INSURANCE .

United Kingdom
Fiat Panda
November 14, 2020

Pros: Cheap

Cons: Being sold insurance that I didn't ask for and then lied to aswell as being told that I couldn't have a car without buying the insurance which was meant to be an option!

United Kingdom
Ford Focus
September 25, 2020

Pros: Ease of drop off

France
VW Polo
August 25, 2020

Cons: Arnaque Prevu 370 euros 2 semaines.... Arrive a majorque plus de 700 eur merci infiniment

United Kingdom
Fiat Panda
January 6, 2020

Pros: Nothing

Cons: 1)Intimidating pressure for excess insurance even tho I had my own 2) car presented to me with huge ‘undisclosed’ dent 3) an invoice sent to me for the pre existing damage after the rental!!

United Kingdom
VW Polo
October 7, 2019

Pros: Nothing at all

Cons: Everything you would not expect

Croatia
Fiat 500
July 2, 2019

Cons: could not take car only with deposit, it was obligated to pay for supreme coverage.

Denmark
Fiat 500 2 doors
May 26, 2019

Pros: nothing

Cons: charing a lot extra trying to sell extra insurence

United Kingdom
Peugeot 108
May 3, 2019

Pros: service fine

Cons: No return email available to contest emailed bogus extra charges easily - means having to run around jumping through hoops making long distance calls talking to bait and switchers, just to question the deviousness of the rental company policy and additional unqualified charges.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Supplemental Liability Insurance (SLI), Airport surcharge, State Tax, Environmental Contribution fee.
Rate excludes
The following surcharges may apply: Premium Location surcharge, Airport Surcharge, Carbon Emissions Fee.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 44.52 EUR per rental applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted. The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
One-way rentals are not possible between islands.

International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.
Details are available from the car rental company's reservation office.

Cross border rentals are allowed only upon previous request.
For more details about permitted destination locations, please contact the Customer service department.
Information on the exact fee amount is available by request.

Driving vehicles to Ceuta, Melilla is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Outside of business hours, Young driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge.
Additional information
All refunds (unused fuel, deposit, etc.) are made in EUR even if the customer was originally charged in a different currency when picking up the vehicle.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

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