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Interrent at Alicante Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I didn't know it was goldcar. It i knew this, i woudn't rent here. But i was happy with everything.
Cons: I had a full covarage. But they tried to sell me an aditional insurance and they where warning me i could not get back my 1.100 € deposit even though i had full covarage.
Cons: Nucené pojištění
Cons: My deposit still not refunded
Pros: Return of the vehicle first class
Cons: The Alicante Airport pick up desk. Pre warned about the sale of extras at the pickup desk. Unfortunately they would not except the answer no at one point I was about to walk away and get the bus.
Pros: Very bad
Cons: Very bad
Pros: No queue for a change.
Cons: Big pressure to sell extra insurance.
Cons: On Internet offer seemed good & inexpensive but when collected the car I got hit with hundreds in extra costs
Pros: Nothing as they don't adhere to their contract
Cons: The fact the contract wasn't adhered to
Pros: Excellent customer service and a great little car for Spain (Fort Fiesta).
Cons: Nothing. The office was busy but that isn't any fault of Interrent.
Pros: The offer wasn't what we paid for
Cons: Shocking reception on collection
Pros: car and service was expected - no surprises
Cons: waiting for hour at queue at desk, 40E surcharge for post 11.00 pickup, would not check the car when I returned it - I prefer it to be checked over with me present
Pros: Nice and easy, good value
Cons: All of it
Cons: Very pushy agent trying to tell me the car we hired was too small, He told me it was quite old with lots of minor damage. Insisted we took out full insurance cover with scarey made up situations. Tried to persuade me to go for a new car that was totally inappropriate for my needs. Too aggressive for my liking. Won’t be going back to Goldcar after many years of goii on d service.
Pros: Good at replacing the car when needed
Cons: The condition of the first car was poor
Pros: They were friendly and didn't try any hard sell tactics also when I dropped off the car they didn't try to catch me out and try to find any extra scratched which some car hire firms do
Pros: Good price for tidy car.
Cons: Could have explained where the car collection was better
Pros: Drop off was quick and efficient.
Cons: Long waiting time to pick up car.
Cons: Time spent flagging up faults
Pros: Verry easy and unbelieveble cheap. Only the insurence is not in line with the rent (rent 8,- and insurence 24,-)
Cons: 3 times rent in Alicante airport bij "Coldcat/Interrent": 1 time: 32,17 airport fee 2 time: 2,99 airport fee 3 time: 23,16 Airport fee There is already an airport surcharge on the reservation. There is an * on the reservation, but the difference between 0,51 on the reservation ans 32 is a big difference on this amount. Tip: Please send a digital UBL invoice!!
Pros: When I reported slight damage to the car at pickup, the agent took photos and amended the paperwork and sent it to me by email there and then to avoid problems upon return.
Pros: Served at the desk by Alan. Friendly and eager to help
Pros: Value for money was the big plus.
Cons: Even though I had already brought full coverage, It was suggested I pay the full coverage at the desk of nearly £200. I did not.
Pros: Great value for money
Cons: Very rude when dropping car off, poor signage at drop off leading to a very irate young attendant trying to tell me off for parking in the wrong place, probably not his best idea that day by far !
Pros: Exactly as we expected
Cons: Rude, lazy staff. Did not provide a car with automatic transmission as requested. Tried to tell me discover car hires damage waiver was worthless. Car provided was dirty and damaged. Staff would not help us to locate car in car park. No parking spaces available when we returned car.
Pros: Car was fine.
Cons: Complete lack of planning, staffing and parking capacity at Alicante airport on return. We and many others waited for a space and service for nearly an hour. If flight wasn’t delayed it would have been very tight.
Pros: Not much
Cons: Hidden extra costs
Pros: Easy process collecting car.
Cons: Car insurance wasn’t clear. I took out full cover when I booked online, at service desk was told this insurance didn’t cover me if I damaged vehicle, 151 extra euros asked for full cover. I didn’t pay this.
Pros: Great price
Cons: Nervous after a previous experience with Interrent
Cons: Stole €200 from my credit card.
Cons: Expected to pay at the desk the price I was quoted by discover instead it was 3 times as much I should have read the small print