Alicante Airport (ALC), Alicante, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Interrent at Alicante Airport

Aeropuerto El Altet, 03195 Alacant
0034 918 340 262
Pick-up instructions
After collecting the luggage, turn right at the exit of Arrivals, to find Goldcar/Interrent desk
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Period outside of business hours
Mon:22:59-23:59
Tue:22:59-23:59
Wed:22:59-23:59
Thu:22:59-23:59
Fri:22:59-23:59
Sat:22:59-23:59
Sun:22:59-23:59
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Netherlands
Fiat Panda
June 1, 2022

Pros: I didn't know it was goldcar. It i knew this, i woudn't rent here. But i was happy with everything.

Cons: I had a full covarage. But they tried to sell me an aditional insurance and they where warning me i could not get back my 1.100 € deposit even though i had full covarage.

Czech Republic
Nissan Juke
May 14, 2022

Cons: Nucené pojištění

Ireland
Fiat Panda
May 13, 2022

Cons: My deposit still not refunded

United Kingdom
Fiat Panda
April 15, 2022

Pros: Return of the vehicle first class

Cons: The Alicante Airport pick up desk. Pre warned about the sale of extras at the pickup desk. Unfortunately they would not except the answer no at one point I was about to walk away and get the bus.

Norway
Seat Leon STW
April 8, 2022

Pros: Very bad

Cons: Very bad

United Kingdom
Fiat Panda
October 20, 2021

Pros: No queue for a change.

Cons: Big pressure to sell extra insurance.

United Kingdom
Nissan Juke
October 8, 2021

Pros: Nothing

Cons: On Internet offer seemed good & inexpensive but when collected the car I got hit with hundreds in extra costs

United Kingdom
Fiat 500
November 25, 2020

Pros: Nothing as they don't adhere to their contract

Cons: The fact the contract wasn't adhered to

United Kingdom
Fiat Panda
November 13, 2020

Pros: Excellent customer service and a great little car for Spain (Fort Fiesta).

Cons: Nothing. The office was busy but that isn't any fault of Interrent.

United Kingdom
Fiat Panda
November 10, 2020

Pros: The offer wasn't what we paid for

Cons: Shocking reception on collection

United Kingdom
VW Polo
October 28, 2020

Pros: car and service was expected - no surprises

Cons: waiting for hour at queue at desk, 40E surcharge for post 11.00 pickup, would not check the car when I returned it - I prefer it to be checked over with me present

United Kingdom
VW Polo
October 14, 2020

Pros: Nice and easy, good value

United Kingdom
VW Polo
August 20, 2020

Pros: NOTHING

Cons: All of it

United Kingdom
Fiat 500
March 22, 2020

Cons: Very pushy agent trying to tell me the car we hired was too small, He told me it was quite old with lots of minor damage. Insisted we took out full insurance cover with scarey made up situations. Tried to persuade me to go for a new car that was totally inappropriate for my needs. Too aggressive for my liking. Won’t be going back to Goldcar after many years of goii on d service.

United Kingdom
Ford Focus
February 25, 2020

Pros: Good at replacing the car when needed

Cons: The condition of the first car was poor

United Kingdom
VW Polo
February 25, 2020

Pros: They were friendly and didn't try any hard sell tactics also when I dropped off the car they didn't try to catch me out and try to find any extra scratched which some car hire firms do

Cons: Nothing

United Kingdom
Fiat 500
February 8, 2020

Pros: Good price for tidy car.

Cons: Could have explained where the car collection was better

United Kingdom
Fiat Panda
November 7, 2019

Pros: Drop off was quick and efficient.

Cons: Long waiting time to pick up car.

United Kingdom
Fiat Panda
October 14, 2019

Pros: Slick

Cons: Time spent flagging up faults

Netherlands
Fiat Panda
October 4, 2019

Pros: Verry easy and unbelieveble cheap. Only the insurence is not in line with the rent (rent 8,- and insurence 24,-)

Cons: 3 times rent in Alicante airport bij "Coldcat/Interrent": 1 time: 32,17 airport fee 2 time: 2,99 airport fee 3 time: 23,16 Airport fee There is already an airport surcharge on the reservation. There is an * on the reservation, but the difference between 0,51 on the reservation ans 32 is a big difference on this amount. Tip: Please send a digital UBL invoice!!

United Kingdom
Fiat Panda
September 14, 2019

Pros: When I reported slight damage to the car at pickup, the agent took photos and amended the paperwork and sent it to me by email there and then to avoid problems upon return.

United Kingdom
VW Polo
September 6, 2019

Pros: Served at the desk by Alan. Friendly and eager to help

United Kingdom
Nissan Juke
September 4, 2019

Pros: Value for money was the big plus.

Cons: Even though I had already brought full coverage, It was suggested I pay the full coverage at the desk of nearly £200. I did not.

United Kingdom
Nissan Juke
September 3, 2019

Pros: Great value for money

Cons: Very rude when dropping car off, poor signage at drop off leading to a very irate young attendant trying to tell me off for parking in the wrong place, probably not his best idea that day by far !

United Kingdom
VW Polo
August 29, 2019

Pros: Exactly as we expected

Cons: Nothing

United Kingdom
Ford Focus
August 22, 2019

Pros: Nothing

Cons: Rude, lazy staff. Did not provide a car with automatic transmission as requested. Tried to tell me discover car hires damage waiver was worthless. Car provided was dirty and damaged. Staff would not help us to locate car in car park. No parking spaces available when we returned car.

United Kingdom
VW Polo
August 8, 2019

Pros: Car was fine.

Cons: Complete lack of planning, staffing and parking capacity at Alicante airport on return. We and many others waited for a space and service for nearly an hour. If flight wasn’t delayed it would have been very tight.

United Kingdom
Citroen Berlingo
June 23, 2019

Pros: Not much

Cons: Hidden extra costs

United Kingdom
Ford Focus
May 27, 2019

Pros: Easy process collecting car.

Cons: Car insurance wasn’t clear. I took out full cover when I booked online, at service desk was told this insurance didn’t cover me if I damaged vehicle, 151 extra euros asked for full cover. I didn’t pay this.

United Kingdom
Ford Focus
May 10, 2019

Pros: Great price

Cons: Nervous after a previous experience with Interrent

United Kingdom
Nissan Juke
May 6, 2019

Pros: Quick

Cons: Stole €200 from my credit card.

United Kingdom
Ford Fiesta
April 13, 2019

Cons: Expected to pay at the desk the price I was quoted by discover instead it was 3 times as much I should have read the small print

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Supplemental Liability Insurance (SLI), Airport surcharge, State Tax, Environmental Contribution fee.
Rate excludes
The Airport Surcharge applies in all airport locations.
The following surcharges may apply: Carbon Emissions Fee.
Mileage policy
Mileage is limited in Madrid, Barcelona, Torrevieja, Denia, Benidorm.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day. There will be a surcharge for each additional 1km. Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 44.52 EUR per rental applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The deposit amount will be held on the customer's credit card without a deductible/excess.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted. The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
One-way rentals are not possible between islands.

International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.
Details are available from the car rental company's reservation office.

Cross border rentals are allowed only upon previous request.
For more details about permitted destination locations, please contact the Customer service department. Information on the exact fee amount is available by request.

Driving vehicles to Ceuta, Melilla is not allowed. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Outside of business hours, Young driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge.
Additional information
All refunds (unused fuel, deposit, etc.) are made in EUR even if the customer was originally charged in a different currency when picking up the vehicle.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
An administrative fee of 45 EUR will be charged for each request received from the traffic police.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:30 - 23:00
Tue:  07:30 - 23:00
Wed:  07:30 - 23:00
Thu:  07:30 - 23:00
Fri:  07:30 - 23:00
Sat:  07:30 - 23:00
Sun:  07:30 - 23:00

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Thu:07:00-23:00
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Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:08:00-23:59
Sat:08:00-23:59
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Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
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