Alicante Airport (ALC), Alicante, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Interrent at Alicante Airport

Aeropuerto El Altet - In Terminal
0034911501183
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Netherlands
Fiat Panda
June 1, 2022

Pros: I didn't know it was goldcar. It i knew this, i woudn't rent here. But i was happy with everything.

Cons: I had a full covarage. But they tried to sell me an aditional insurance and they where warning me i could not get back my 1.100 € deposit even though i had full covarage.
Czech Republic
Nissan Juke
May 14, 2022

Cons: Nucené pojištění
Ireland
Fiat Panda
May 13, 2022

Cons: My deposit still not refunded
United Kingdom
Fiat Panda
April 15, 2022

Pros: Return of the vehicle first class

Cons: The Alicante Airport pick up desk. Pre warned about the sale of extras at the pickup desk. Unfortunately they would not except the answer no at one point I was about to walk away and get the bus.
Norway
Seat Leon STW
April 8, 2022

Pros: Very bad

Cons: Very bad
United Kingdom
Fiat Panda
October 20, 2021

Pros: No queue for a change.

Cons: Big pressure to sell extra insurance.
United Kingdom
Nissan Juke
October 8, 2021

Pros: Nothing

Cons: On Internet offer seemed good & inexpensive but when collected the car I got hit with hundreds in extra costs
United Kingdom
Fiat 500
November 25, 2020

Pros: Nothing as they don't adhere to their contract

Cons: The fact the contract wasn't adhered to
United Kingdom
Fiat Panda
November 13, 2020

Pros: Excellent customer service and a great little car for Spain (Fort Fiesta).

Cons: Nothing. The office was busy but that isn't any fault of Interrent.
United Kingdom
Fiat Panda
November 10, 2020

Pros: The offer wasn't what we paid for

Cons: Shocking reception on collection
United Kingdom
VW Polo
October 28, 2020

Pros: car and service was expected - no surprises

Cons: waiting for hour at queue at desk, 40E surcharge for post 11.00 pickup, would not check the car when I returned it - I prefer it to be checked over with me present
United Kingdom
VW Polo
October 14, 2020

Pros: Nice and easy, good value
United Kingdom
VW Polo
August 20, 2020

Pros: NOTHING

Cons: All of it
United Kingdom
Fiat 500
March 22, 2020

Cons: Very pushy agent trying to tell me the car we hired was too small, He told me it was quite old with lots of minor damage. Insisted we took out full insurance cover with scarey made up situations. Tried to persuade me to go for a new car that was totally inappropriate for my needs. Too aggressive for my liking. Won’t be going back to Goldcar after many years of goii on d service.
United Kingdom
Ford Focus
February 25, 2020

Pros: Good at replacing the car when needed

Cons: The condition of the first car was poor
United Kingdom
VW Polo
February 25, 2020

Pros: They were friendly and didn't try any hard sell tactics also when I dropped off the car they didn't try to catch me out and try to find any extra scratched which some car hire firms do

Cons: Nothing
United Kingdom
Fiat 500
February 8, 2020

Pros: Good price for tidy car.

Cons: Could have explained where the car collection was better
United Kingdom
Fiat Panda
November 7, 2019

Pros: Drop off was quick and efficient.

Cons: Long waiting time to pick up car.
United Kingdom
Fiat Panda
October 14, 2019

Pros: Slick

Cons: Time spent flagging up faults
Netherlands
Fiat Panda
October 4, 2019

Pros: Verry easy and unbelieveble cheap. Only the insurence is not in line with the rent (rent 8,- and insurence 24,-)

Cons: 3 times rent in Alicante airport bij "Coldcat/Interrent": 1 time: 32,17 airport fee 2 time: 2,99 airport fee 3 time: 23,16 Airport fee There is already an airport surcharge on the reservation. There is an * on the reservation, but the difference between 0,51 on the reservation ans 32 is a big difference on this amount. Tip: Please send a digital UBL invoice!!
United Kingdom
Fiat Panda
September 14, 2019

Pros: When I reported slight damage to the car at pickup, the agent took photos and amended the paperwork and sent it to me by email there and then to avoid problems upon return.
United Kingdom
VW Polo
September 6, 2019

Pros: Served at the desk by Alan. Friendly and eager to help
United Kingdom
Nissan Juke
September 4, 2019

Pros: Value for money was the big plus.

Cons: Even though I had already brought full coverage, It was suggested I pay the full coverage at the desk of nearly £200. I did not.
United Kingdom
Nissan Juke
September 3, 2019

Pros: Great value for money

Cons: Very rude when dropping car off, poor signage at drop off leading to a very irate young attendant trying to tell me off for parking in the wrong place, probably not his best idea that day by far !
United Kingdom
VW Polo
August 29, 2019

Pros: Exactly as we expected

Cons: Nothing
United Kingdom
Ford Focus
August 22, 2019

Pros: Nothing

Cons: Rude, lazy staff. Did not provide a car with automatic transmission as requested. Tried to tell me discover car hires damage waiver was worthless. Car provided was dirty and damaged. Staff would not help us to locate car in car park. No parking spaces available when we returned car.
United Kingdom
VW Polo
August 8, 2019

Pros: Car was fine.

Cons: Complete lack of planning, staffing and parking capacity at Alicante airport on return. We and many others waited for a space and service for nearly an hour. If flight wasn’t delayed it would have been very tight.
United Kingdom
Citroen Berlingo
June 23, 2019

Pros: Not much

Cons: Hidden extra costs
United Kingdom
Ford Focus
May 27, 2019

Pros: Easy process collecting car.

Cons: Car insurance wasn’t clear. I took out full cover when I booked online, at service desk was told this insurance didn’t cover me if I damaged vehicle, 151 extra euros asked for full cover. I didn’t pay this.
United Kingdom
Ford Focus
May 10, 2019

Pros: Great price

Cons: Nervous after a previous experience with Interrent
United Kingdom
Nissan Juke
May 6, 2019

Pros: Quick

Cons: Stole €200 from my credit card.
United Kingdom
Ford Fiesta
April 13, 2019

Cons: Expected to pay at the desk the price I was quoted by discover instead it was 3 times as much I should have read the small print
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Alicante Airport (ALC), Alicante, Spain

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Driver's country of residence is United States of America (USA) and age is 30-65

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  1. Car Rental
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  5. Interrent
 
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