Alicante Airport (ALC), Alicante, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Firefly at Alicante Airport

N-338, ALICANTE AIRPORT, DESK IN TERMINAL ARRIVALS HALL
0034637181042
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Opel Corsa
March 18, 2023

Pros: easy handover

Cons: nothing

United Kingdom
Opel Corsa
January 4, 2023

Pros: n/a

Cons: No mention that there's no petrol station near Alicante airport. Outrageous re-fueling charges.

Spain
Ford Focus
January 1, 2023

Pros: Great value, great customer service, deposit refunded quickly

United Kingdom
Fiat 500
November 30, 2022

Pros: Smooth check in and check out. They didn't hassle me for extra add on insurance etc, good customer service unlike goldcar

United Kingdom
Opel Corsa
November 28, 2022

Pros: This is the worst company I've ever dealt with don't waste your time if you want no stress

Cons: If you don't want to waste your time and enjoy your holiday and rental car don't waste your time with discover car waste of time

Norway
Opel Mokka
November 25, 2022

Pros: Hyggelig betjening. Engelsktalende.

Cons: Flyet var ca 3timer forsinket. Da måtte vi på hotell og hente bilen på søndag. Skjønner godt at det er vanskelig for selskapene å betjene kunder om natten. Men er det mulig å få til en løsning?

United Kingdom
Seat Leon
November 8, 2022

Pros: I always choose Firefly, always have always will.

Cons: Nothing

United Kingdom
Seat Leon
October 7, 2022

Pros: Quick friendly service. No problem whatsoever. Good handback. Excellent all round

Cons: Nothing

United Kingdom
Opel Corsa
September 14, 2022

Pros: I am always impressed by them

Cons: Nothing

United Kingdom
Opel Corsa
August 30, 2022

Pros: We upgraded one of the two cars we had rented from manual to automatic, and Firefly were very helpful about getting this done easily.

United Kingdom
Opel Corsa
August 26, 2022

Pros: Good car & friendly agents

Cons: Pressure to buy insurance twice and threat to hold huge amount of money if I didn't pay.

Belgium
VW Tiguan
July 13, 2022

Pros: Nothing

Cons: Unfriendly and certainly not helpful

Norway
Opel Corsa
June 12, 2022

Pros: It was easy to manage the web site and deliver the car. The car was clean and very comfortable.

Cons: The rental agent at the rental desk acted so aggressive and threatening. I payed for an additional insurance at the Firefy website, and thought the insurance covered what it promised. However, the rental agent argued for the additional insurance at a cost of 280 Euros, and she behaved so assertive and threatening and asserted that I might have to pay for previous damage on the car which if I did not take thorough photos. She ruined the pleasure of renting a car, I barely used the car

United Kingdom
Ford Focus
June 7, 2022

Cons: Poor service in not offering any voucher or money back even though I didn’t use or pick up car

United Kingdom
Opel Mokka
May 6, 2022

Pros: Nothing they were horrible

Cons: Everything

United Kingdom
Opel Corsa
May 6, 2022

Pros: drop off was easy

Cons: check in desk closed when we arrived, had to get taxis to our accommodation. got another taxi back to airport following day and had no apology or discount for the day we missed and hassle caused or the money we spent on taxis. then we were charged extra for insurance as credit card was declined. Very bad service. will not use FireFly again and will warn others of their bad service

Belgium
Seat Leon
May 3, 2022

Pros: Friendliness of the agent at the drop off

Cons: price, waiting time at pick up desk, car received did not match my order

Netherlands
Opel Corsa
April 25, 2022

Pros: efficient help..

Cons: ...like other car rental companies the full (costly) package is sold to you (all insurances..) increasing the rental price... seemingly unnoticeable scratches can be very costly in hindsight....

Belgium
Opel Corsa
March 8, 2022

Cons: When booking I was presented a full-risk insurance. Later it turned out NOT to be a full-risk insurance but only a LIMITED full-risk insurance resulting in an excess of €1150 on the creditcard. As far as Theft is concerned, the info on the Rental Voucher is confusing because under "Included insurance" it says "Theft protection" whereas under "Full Coverage (Limit €3000)" it says "Refundable theft deductible". Finally, "All your risks are covered!" is incorrect.

United Kingdom
Opel Corsa
March 4, 2022

Pros: Good deal and did not overpressure for extra insurance

Cons: Having to pay if towing required you are responsible for car reliability not me

Belgium
Fiat 500
February 19, 2022

Cons: the always want to sell you extras

Netherlands
Seat Leon
January 19, 2022

Pros: They were very helpfull, the price was god and the car was even better then my expectations.

Cons: I had to wait 15 minutes for picking up the car which still was ok!

United Kingdom
Fiat 500
December 2, 2021

Pros: Really easy to sort out, pick up and very reasonable.

United Kingdom
VW Tiguan
November 17, 2021

Pros: speed - personal as used previously

Cons: the queue when collecting the car was longer than i would have liked

United Kingdom
Opel Corsa
October 28, 2021

Cons: SCARE TACTICS ON FUEL AND INSURANCE NOT GIVEN CAR SIZE REQUESTED OPTION WAS TO WAIT TILL SOMEBODY BROUGHT ONE BACK NO TIME LIMIT GIVEN

United Kingdom
Opel Corsa
September 21, 2021

Pros: Nice, new car. Easy to find and return.

Cons: Tried to insist I needed extra insurance even though I told them I had taken extra cover with Discovery Cars

Italy
Opel Corsa
July 23, 2021

Cons: Not clear tha some things where not covered and there was liablity even with full cover

United Kingdom
Fiat 500
July 9, 2021

Pros: Excellent Friendly staff.

Cons: The fact that they tried to sell me further insurance which I thought I had already bought for £75 when I booked the car, they said they would want another £200 for full worry free insurance and I still had to leave a £900 credit card security payment. I did not understand that I had to pay for any damages and then settle up with the Discover Car insurance in the UK.

Belgium
Opel Corsa
July 7, 2021

Pros: good car with good options

Cons: Only one person at the desk so it took a bit of time (not too long) to pick up the car

United Kingdom
Opel Mokka
October 7, 2020

Cons: Firefly have taken money from my account on return of car with absolutely NO notice of why.

Netherlands
Fiat 500
August 21, 2020

Pros: Nothing we did not take the car. We went and booked with Goldcar as they did not hinour the contract. Instead they said your contract is wrong and in complete. its not our problem go talk to discovercars. But reaching you by phone is not possible !

Cons: Everything. They would make up prices and would not say what we were paying for. Things that were nowhere in the contract ! First 225 then 185 and eventually 90 BUT the last option meant than incase of accident we would pay extra 450 euros which again was nowhere in the contract.

United Kingdom
Opel Corsa
March 26, 2020

Pros: Firefly I believe have taken advantage of the current covid 19 outbreak and are attempting to claw back money due to future losses. I rented a vehicle from alicante before lockdown and only managed to drive it to my destination before everything was locked down. The car then stood on the property unmoved for 4 days before driving back to the airport. The car was fully refilled a couple of kilometres from the airport , I even moved the nozzle as far out as I could get it to maximize the fuel.

Cons: The car was dropped off but the office wouldn't come out ( understandable) and conveyed to them all paperwork including fuel receipts were left on the seat ( I took pics). On returning my credit card has been deducted £150 for no given reason and am unable to get through to them.

United Kingdom
Fiat 500
March 26, 2020

Pros: Ok

Cons: Taking money from my card then not replying to my e-mails

United Kingdom
Fiat 500
March 19, 2020

Pros: Excellent service by firefly

United Kingdom
Opel Corsa
March 14, 2020

Cons: Had to wait an hour in queue at reception desk when picking car up

United Kingdom
Fiat 500
March 14, 2020

Cons: admin fuel charge

United Kingdom
Fiat 500
March 11, 2020

Pros: The staff at the airport and the car condition.

Cons: The online partner lied about the insurance.

United Kingdom
Seat Leon
March 3, 2020

Pros: Everything was just great, car new, clean, service fast etc.

Cons: Instruction how to find a parked car was not 100% clear, and we were able ti find a car from second attempt but wasted just few minutes

United Kingdom
Fiat 500
February 27, 2020

Pros: Nothing. Horrendous fraudulent company. Rope you in with cheap voucher and then charge you unexpectedly with complete reluctance to issue refund

Cons: Poor customer service. Fraudulent company. Never ever sign with these

United Kingdom
Renault Clio
February 6, 2020

Cons: Just a good service

United Kingdom
Opel Corsa
February 1, 2020

Pros: Fast and friendly service

United Kingdom
Seat Leon
February 1, 2020

Pros: Poor

Cons: Being overcharged and not acknowledging my enquiry

Most Popular Car Rental Deals

Alicante Airport Car Rental
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Firefly
$2.80 / per day
Alicante Airport Car Rental
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Firefly
$3.04 / per day
Alicante Airport Car Rental
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 4
  • A/C
  • Man.
Firefly
$3.41 / per day
Alicante Airport Car Rental
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Firefly
$3.99 / per day
Alicante Airport Car Rental
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Firefly
$4.25 / per day
Alicante Airport Car Rental
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 4
  • A/C
  • Man.
Firefly
$4.63 / per day
Alicante Airport Car Rental
Compact
Opel Mokka or similar
Opel Mokka
  • 4
  • 1
  • 5
  • A/C
  • Man.
Firefly
$5.11 / per day
Alicante Airport Car Rental
Compact
Opel Mokka or similar
Opel Mokka
  • 4
  • 1
  • 5
  • A/C
  • Man.
Firefly
$6.33 / per day
The above prices are only approximate and were last updated at 22:13 on 2023-03-17. Prices may vary based on the booking dates, length of rental, and car class.

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Working hours
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Tue:08:00-23:00
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Working hours
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Tue:07:00-23:00
Wed:07:00-23:00
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$2 - $25
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Malco Rent a Car
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Excellent 8.9
+34964324516
Alicante Airport
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Enterprise Rent-A-Car, Ctra. De Torrellano-Aeropuerto S/N, 03320, Alicante
$36 - $185
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:08:00-21:00
Sun:08:00-21:00
Centauro
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Working hours
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Ok Mobility
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Working hours
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Tue:06:00-01:00
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Budget
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Tue:08:00-23:59
Wed:08:00-23:59
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Alamo
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Avis
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Working hours
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Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
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Goldcar
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+34918341400
Aeropuerto de, 03195 L'Altet, Alicante
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Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
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Alquicoche
Excellent 8.5 / 7 reviews
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Alicante Airport, Parking General. Sector A. Spot A103
$28 - $73
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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Europcar
Excellent 8.5 / 5 reviews
+34911505000
Alicante Aeropuerto El Altet, Passenger terminal, 03195 Alicante
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Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Thrifty
Excellent 8.5 / 10 reviews
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$19 - $25
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
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Ok Rent A Car
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Carretera del Torrellano al Aeropuerto 79
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
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Flexways
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Working hours
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Tue:00:01-23:59
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Fri:00:01-23:59
Sat:00:01-23:59
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Hertz
Excellent 8.3 / 5 reviews
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Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
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Dollar
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Working hours
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Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
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Routes Car Rental
Routes Car Rental
Excellent 8.2
+34629743147
Alicante Airport
$32 - $82
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Keddy
Excellent 8.1 / 16 reviews
+34902105055
Alicante Aeropuerto El Altet, Passenger terminal, 03195 Alicante
$19 - $24
Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Everycar
Excellent 8.1 / 18 reviews
+34971730696
Carretera del Aeropuerto a Torrellano carretera CV 852. 03320 Elche
$7 - $47
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Interrent
Very good 7.7 / 120 reviews
+34918340262
Aeropuerto El Altet, 03195 Alacant
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
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