Since we last posted about this in June when we hit 20,000 reviews
, we have only continued to pile up the 5☆ reviews and now have almost 18,000 of them.
Over the past seven months, even though the pandemic has brought travel to an almost standstill, customers in certain parts of the world have continued to rent vehicles and continued to rate our service as excellent.
We still love replying to our customers, and not just to clarify points raised, but to thank reviewers for their feedback. Over the last seven months, we have continued to reply to most reviewers. We have also addressed almost all of the issues customers have had.