22 January 2021
DiscoverCars.com Among Top 10 Car Rental Agencies on Trustpilot
Its efforts to provide world-class customer service have paid off.
DiscoverCars.com first and foremost strives to create a car rental booking experience that is second to none. An essential part of that is making sure its customers are completely satisfied. Ranking among the top 10 car rental agencies on Trustpilot is a great reward for the tireless effort it has put toward that goal.
Anyone that has worked in customer service knows that Trustpilot is the be-all and end-all for online reviews of companies. The platform is a true show of how well a company does at keeping its customers satisfied.
This didn't happen overnight — the employees of DiscoverCars.com worked hard for years to improve the booking experience and get the company into the top 10. They have also worked hard through the recent pandemic, a time when other companies saw their review scores plummet, to keep the company there.
Nearly 25,000 customers have reviewed the car rental booking experience that the company provides. And the overwhelming majority of them have left 5-star ratings. DiscoverCars.com is committed to further improving its customers' experience and remaining one of the top car rental agencies on Trustpilot.
DiscoverCars.com was named the Leading Car Rental Booking Website in the 2020 World Travel Awards and was a Silver Winner in the Online Travel Services Marketing-Website category of the Magellan Awards by Travel Weekly. The company was also the fastest growing car rental company in the FT 1000: Europe's Fastest Growing Companies 2020. It is also among the top 50 car rental websites by web traffic according to SimilarWeb.
Anyone that has worked in customer service knows that Trustpilot is the be-all and end-all for online reviews of companies. The platform is a true show of how well a company does at keeping its customers satisfied.
This didn't happen overnight — the employees of DiscoverCars.com worked hard for years to improve the booking experience and get the company into the top 10. They have also worked hard through the recent pandemic, a time when other companies saw their review scores plummet, to keep the company there.
Nearly 25,000 customers have reviewed the car rental booking experience that the company provides. And the overwhelming majority of them have left 5-star ratings. DiscoverCars.com is committed to further improving its customers' experience and remaining one of the top car rental agencies on Trustpilot.
DiscoverCars.com was named the Leading Car Rental Booking Website in the 2020 World Travel Awards and was a Silver Winner in the Online Travel Services Marketing-Website category of the Magellan Awards by Travel Weekly. The company was also the fastest growing car rental company in the FT 1000: Europe's Fastest Growing Companies 2020. It is also among the top 50 car rental websites by web traffic according to SimilarWeb.
About Trustpilot
Trustpilot is the leading online customer review platform. Our business's customers can leave verified reviews of their booking experience on the platform. Trustpilot ensures that these reviews are fare and honest. Leading businesses across the world collect reviews using the platform to improve the experience the offer cusotmers.
Aleksandrs Buraks
Head of Growth at DiscoverCars.com
Aleksandrs has over 10 years of experience in marketing with a focus on creating stellar content that provides topical insights using data. Having taken five road trips across Europe and one in the U.S., he is passionate about traveling by car. His favorite countries to visit are Denmark and Thailand. You can find him on Linkedin, Facebook, and Twitter.