Queenstown Airport (ZQN), Queenstown, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 30 - 65
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Trustpilot

U-Save at Queenstown Airport

5 Glenda Drive, Frankton, Queenstown
0064 9 256 9430
Pick-up instructions
On arrival please call 0064 9 256 9430 to arrange your shuttle
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Toyota Hiace
2/25/24

Pros: Personnel were excellent at both pick up and drop off… special commendation to (I think his name was) Tom, in Queenstown.

Cons: The car was older than those hired from others, although went well and had been recently serviced and checked over.
Australia
Toyota Hiace
3/7/23

Pros: Pick up and drop off processes were great.

Cons: Bit confusing at Queenstown that we needed to find a Snap transfer to get us yo the depot.
New Zealand
Toyota Hiace
2/6/23

Pros: The lady who eventually came out and served us a blonde lady with an accent… absolutely lovely and she saved me from almost telling them to shove the car up their ass! Give her a pay rise I say. She went above an beyond.. lovely. 10/10

Cons: Initially as stated above we couldn’t find the place, on arrival we got there and one guy in particular I didn’t catch his name but he shaves his legs and has brown hair smaller guy thinks he’s hot shit.. looks like a brunette Johnny bravo.. stood there didn’t serve us assumed we were there for a festival so served the people behind us (I’m 7 months clearly pregnant I’m not here for a festival) was extremely RUDE had an attitude like no other.. on drop off he was just as rude
Australia
Toyota Hiace
1/8/23

Pros: Friendly, efficient, fast!
New Zealand
Toyota Hiace
12/26/22

Pros: Good deal, efficient car on petrol, really friendly and cool staff
New Zealand
Toyota Hiace
12/12/22

Pros: Friendly customer service.

Cons: Phone number to call on arrival took about over 15 minutes to get a reply. And took over an hour to get picked up at the airport.
Singapore
Toyota Hiace
12/6/22

Pros: Fast and fuss free.

Cons: Staff did not take time to explain the features of the minibus, for example, there were separate switches for Hot and Cold air in the rear cabin.
New Zealand
Toyota Hiace
12/4/22

Pros: Easy return process

Cons: Difficult airport transfer to yard
New Zealand
Toyota Hiace
11/23/22

Pros: The team at SNAP was fantastic- so friendly and helpful.

Cons: Wrong address of office on confirmation email. No after hours drop off meaning we had to sit at airport for 5 hours after our flight was cancelled.
Australia
Toyota Hiace
10/11/22

Pros: Nothing

Cons: Everything, no follow up and i would suggest avoiding this company.
New Zealand
Toyota Hiace
9/29/22

Pros: Very friendly service who made the process easy.

Cons: The wait to pick up the car, only one person was on the desk with multiple people lined up.
Australia
Toyota Hiace
9/29/22

Cons: Car was unsafe, brakes failed and AA said the van couldn’t be driven any more.
New Zealand
Toyota Hiace
9/13/22

Pros: Friendly faces and easy to talk to.

Cons: USave is also Snap Rentals so it took us a while to find the rental location. They were busy so the van was not cleaned up both exterior and interior (although they did offer to give it a clean, but we were already behind schedule); there was an orange transmission light on and the ABS symbol was on throughout the hireage (was advised when it turns red then that’s when I’d need to worry, nothing happened during the hire but it was still worrying).
Australia
Toyota Hiace
9/4/22

Pros: The representative, Rhys, was super helpful and friendly.

Cons: They seemed short staffed, not enough staff for all the customers waiting.
Australia
Toyota Hiace
8/29/22

Pros: Nothing

Cons: Didn't answer the phone when we were to request a transfer on arrival as per their email instructions.
New Zealand
Toyota Hiace
8/22/22

Pros: Service provided by SNAP staff was ok.

Cons: The vehicle that was given to me. (SNAP stickers covering all rear windows.)
New Zealand
Toyota Hiace
8/15/22

Pros: Reasonable cost. Good van to drive.

Cons: Took an hour to be picked up from airport. I ordered a van to cart family and to be able to sight see. The passengers in the back could not see through the signage on the windows.
Australia
Toyota Hiace
8/6/22

Pros: BEST SERVICE. GREAT STAFF
New Zealand
Toyota Hiace
7/7/22

Pros: Friendly staff

Cons: Usave have changed owners - address unclear - different signage, so confusing for the punter. While friendly staff, very slow to go through pick up process.
New Zealand
Toyota Hiace
5/14/22

Pros: Good value.

Cons: Would have liked there to be an airport pickup/drop-off option rather than a shuttle service.
New Zealand
Toyota Hiace
1/3/22

Pros: Fast pick up from the airport
New Zealand
Mitsubishi Outlander
3/29/20

Pros: So easy to organise
United Kingdom
Toyota Estima
3/25/20

Pros: Good value, older vehicle but was excellent

Cons: All was fine. No complaints
Australia
Mitsubishi Outlander
3/22/20

Pros: Efficient

Cons: Girls not easy to understand
Canada
Toyota Estima
3/21/20

Pros: everyone we dealt with on the phone and in person was friendly and helpful/

Cons: I thought the van we rented wasn't worth what we paid for the rental. It was a little run down. I was expecting a vehicle that newer.
Australia
Mazda Demio
3/17/20

Pros: Good price & service
United Kingdom
Mazda Demio
3/14/20

Cons: The car was in Japanese, the staff were unfriendly and everything took much longer than it should have.
Australia
Mazda Demio
3/10/20

Pros: Pretty fast pickup and drop off. Pleasant staff. Easy process.
New Zealand
Mazda Demio
2/28/20

Pros: Good value for money.

Cons: Had to wait half an hour for pick up from airport
Canada
Toyota Prius
2/26/20

Pros: It was very difficult to actually find the office when dropping off the car. When picking up, the agent was somewhat dry and curt in their interactions. They insisted I should have an International Drivers License, which came as a surprise. They only gave out the car once they saw that I had a prior rental with Hitch in Auckland. The car was a Prius with Japanese interface, no manual, faulty GPS which became a pain Overall, I was not impressed with the customer service.

Cons: Relatively fast, efficient, and good
New Zealand
Mazda Demio
2/21/20

Pros: Easy to deal with and no problems picking and dropping off

Cons: Picture of potential car verse reality of car given is very different.
New Zealand
Mazda Demio
2/12/20

Pros: Nice and easy pick and and drop off and car drove fine
New Zealand
Mazda Demio
2/11/20

Pros: Were very accommodating for changes due to weather situations
Hong Kong
Toyota Estima
2/11/20

Pros: Nice service and people

Cons: No cover on raining day
New Zealand
Mazda Demio
2/10/20

Pros: Great staff and cost effective rental

Cons: the car radio didn't work
Australia
Mazda Demio
2/10/20

Pros: Competitive price.
New Zealand
Mazda Demio
2/8/20

Pros: Great value for money

Cons: Had to wait over half hour for ride to airport, almost missed flight
Australia
Mitsubishi Outlander
2/8/20

Pros: Quick and easy bus shuttle to and from airport

Cons: We were given a different car than what we booked and paid for, If we wanted an old outdated car with no stereo system we would've paid for a RAV4 instead of paying a couple hundred more for a car that is essentially equivalent to a RAV4. The car given to us wasn't exactly clean, one of the windows electronic wind-down button didn't work so we couldn't use it, the stereo system was terrible, no cruise control, no GPS system, no bluetooth system, the speedometer wasn't calibrated and was slower
Australia
Mazda Demio
2/6/20

Pros: professional, fast

Cons: everything
Italy
Mitsubishi Outlander
1/8/20

Pros: Excellent value for monay, car wasn't brand new but perfect serviced.

Cons: As i told on main description, image on discover cars misleading.
New Zealand
Mazda Demio
1/5/20

Pros: Efficient

Cons: Car wasnt that shown on booking but price was good. Car did the job
Australia
Mitsubishi Outlander
11/6/19

Pros: Helpful staff

Cons: The car was an older model than expected.
New Zealand
Mazda Demio
10/22/19

Pros: efficient

Cons: car had no NZ radio.. screen was all in Japanese. I missed the music / news that I would normally have on
New Zealand
Toyota Prius
10/18/19

Pros: Great customer service, nice car and on-time pick up & drop off at the airport
New Zealand
Mazda Demio
10/10/19

Pros: Pick up and drop off were handled quickly and efficiently

Cons: No stereo in the car!
Australia
Mazda 3
10/10/19

Pros: Friendly staff, easy guidelines!

Cons: Nothing
Australia
Mitsubishi Outlander
10/4/19

Pros: Friendly staff
Show more

Most Popular Car Rental Deals

Queenstown Airport
Compact Commercial Van/Truck
Toyota Hiace or similar
Toyota Hiace
  • 2
  • 8
  • 4
  • A/C
  • Auto.
U-Save
$44.63 per day
Queenstown Airport
Compact Commercial Van/Truck
Toyota Hiace or similar
Toyota Hiace
  • 2
  • 8
  • 4
  • A/C
  • Auto.
U-Save
$44.63 per day
The above prices are only approximate and were last updated at 4:43 PM on 12/7/24. Prices may vary based on the booking dates, length of rental, and car class.

Queenstown Airport (ZQN), Queenstown, New Zealand

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1960.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
The following payment methods are accepted: MasterCard, Visa, American Express, Debit cards.
Cash is not accepted.

An administration charge of 2.5 % will apply for payments made by credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours


Service outside of business hours is available by request and for an additional charge. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
The grace period will be honored only during business hours.
In order to have service out of hours, the renter must provide the following information: credit card, Driver's License details, Phone number, email address.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

Top Suppliers at Queenstown Airport

Ezu Car Rental
Ezu Car Rental
Exceptional 9.5 / 1,431 reviews
+64212863456
7 Sutherland Lane, Frankton, Queenstown 9300
$26 - $198
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Mode Car Rentals
Mode Car Rentals
Exceptional 9.3 / 488 reviews
+64039744340
Unit 1, 26 Glenda Drive, Frankton, Queenstown
$32 - $58
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Hao Rentals
Hao Rentals
Exceptional 9.3 / 129 reviews
+6434281588 / +64212244422
1A/38 Glenda Drive, Frankton, Queenstown 9300
$37 - $57
Working hours
Mon:08:00-17:59
Tue:08:00-17:59
Wed:08:00-17:59
Thu:08:00-17:59
Fri:08:00-17:59
Sat:08:00-17:59
Sun:08:00-17:59
SIXT
SIXT
Exceptional 9.2 / 171 reviews
+6437774110
Domestic Arrivals Hall Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$51 - $157
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Ezi Car Rental
Ezi Car Rental
Exceptional 9.2 / 51 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Queenstown Airport, Queenstown
$87 - $166
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:00-20:00
Sun:08:00-21:30
Yes Rentals
Yes Rentals
Exceptional 9 / 1,044 reviews
+6434202878 / +6492171001
43 Brookes Road, Frankton, Queenstown 9371
$40 - $110
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Discount Car Rentals New Zealand
Discount Car Rentals New Zealand
Very good 8.9 / 1,047 reviews
+64092754085 / +64224055259
121 Glenda Drive,Frankton,Queenstown 9300
$30 - $38
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Alamo
Alamo
Very good 8.9 / 141 reviews
+6498703330
Queenstown Airport, Sir Henry Wigley Dr, Frankton, Queenstown 9300
$62 - $183
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Thrifty
Thrifty
Very good 8.9 / 60 reviews
+64800737070
Sir Henry Wigley Drive, Frankton, Queenstown 9348, New Zealand
$97 - $198
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Snap
Snap
Very good 8.8 / 587 reviews
+640800288699 / +6492752438
5 Glenda Drive, Frankton, Queenstown
$27 - $110
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Rentalcars247
Rentalcars247
Very good 8.8 / 310 reviews
+6498693318
2/13 Red Oaks Drive
$23 - $56
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Go Rentals
Go Rentals
Very good 8.8 / 122 reviews
+6434414340 / +6499741598
Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$42 - $61
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Hertz
Hertz
Very good 8.7 / 127 reviews
+64034424106
Queenstown Airport, Sir Henry Wigley Drive, Frankton, Queenstown 9300
$89 - $276
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Ace Rental Cars
Ace Rental Cars
Very good 8.7 / 8 reviews
0800502277
50 Grant Road, Frankton
$95 - $189
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-17:00
EV Hire
EV Hire
Very good 8.6 / 106 reviews
+6492171001
43 Brookes Road, Frankton, Queenstown, 9371
$32
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Budget
Budget
Very good 8.5 / 6 reviews
6434423450
Terminal Building
$85 - $162
Working hours
Mon:08:00-21:15
Tue:08:00-21:15
Wed:08:00-21:15
Thu:08:00-21:15
Fri:08:00-21:15
Sat:08:00-21:15
Sun:08:00-21:15
yesaway
yesaway
Very good 8.4 / 244 reviews
+64211988293 / +64800800338
77 Glenda Drive Frankton Queenstown
$35 - $246
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Jucy
Jucy
Very good 8.4 / 177 reviews
+6493744360 / 0800399736
52 Grant Road, Frankton, Queenstown 9300, New Zealand
$33 - $86
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Routes Car Rental
Routes Car Rental
Very good 8.4 / 18 reviews
+64034425887
Sir Henry Wigley Drive, Frankton, Queenstown 9300
$199 - $303
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Enterprise
Enterprise
Very good 8.3 / 5 reviews
+64034414637
SIR HENRY WIGLEY DRIVE, QUEENSTOWN
$63 - $185
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Europcar
Europcar
Very good 8.2 / 99 reviews
+64034425887
Queenstown 9300, New Zealand
$200 - $347
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Dollar
Dollar
Very good 8.2 / 5 reviews
+640800243789
Sir Henry Wigley Drive, Frankton, Queenstown 9348
$89 - $172
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Avis
Avis
Average 7.9 / 2 reviews
6434423808
Airport Dr
Working hours
Mon:08:00-21:15
Tue:08:00-21:15
Wed:08:00-21:15
Thu:08:00-21:15
Fri:08:00-21:15
Sat:08:00-21:15
Sun:08:00-21:15
Firefly
Firefly
Average 7.7
034424106
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Surprice
Surprice
Average 7.6
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Flexways
Flexways
Average 7.5
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
$205 - $216
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Keddy
Average 7.4 / 33 reviews
+64034425887
TERMINAL BUILDING
$107 - $344
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
NUCarrentals
NUCarrentals
Below average 6.7 / 29 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
  1. Car Rental
  2. New Zealand
  3. Queenstown
  4. Queenstown Airport
  5. U-Save
 
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