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![Jucy at Queenstown Airport](https://www.discovercars.com/PartnerFiles/269/logo_70x35.png)
Jucy at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very poor service in both places, they made us wait a long time. Obscur fees
Pros: Complete flat battery second day in Queenstown. Had to have Road assist. We lost 4 hours can could not do planned trips, especially we had a tight agenda to complete in 3.5 days. Appreciated road assist, but but only $10.61 offered as compensation which I felt was an insult. I emailed that the amount was not acceptable, but I haven't heard back yet. Dropping of car later today at 4 pm. Please consider my review and compensate accordingly NOT $10. Other good service.
Pros: Friendly and understanding 😌 🙂
Cons: Everything
Pros: I like the guy who working at christchurch drop me back to the airport immediately
Cons: I like the price of the rent
Pros: There was only one representative who was able to give me the appropriate information promptly. Other representatives were unhelpful and wasted many hours of my time.
Cons: Although I ran into most issues with my booking being through a third-party rental, I ran into some issues on Jucy's behalf as well. I do not believe that each representative was knowledgeable enough to answer any of my questions at pick-up. I was promised a return phone call from Jucy registration services but never received a phone call. It was extremely frustrating because I stayed back to wait for the phone call to avoid losing service and missing the call back.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Learner's permits are not accepted; a full driver's license is required.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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