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Jucy at Queenstown Airport
52 Grant Road, Frankton, Queenstown 9300, New Zealand
0064 9 374 4360 / 0800 399 736 (toll free)
Pick-up instructions
PICK UPS
COMING FROM QUEENSTOWN AIRPORT:
• Our free JUCY shuttle can collect customers from the Queenstown Airport. Shuttle runs on demand and can be requested by calling our free phone 0800 399 736 and it takes about 10-15 minutes (depending on traffic). Shuttle runs between 8:30am - 3:45pm.
• Shuttle meeting point: Follow the signs to shuttle/car rental pick up, it is located next to Jetstar check in. Also there is a free phone available to call our branch (below map).
COMING FROM CITY:
• Our branch is near the Airport. This is about 7km (10 mins drive, traffic dependent) from the town. A taxi costs around $30, or customers can catch the number 1 bus from 27 Camp Street to Queenstown Airport. From the airport, you can catch the free JUCY shuttle to branch.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
DROP OFFS
• On arriving at the branch (52 Grant Road), follow the signage directing you where to park your vehicle.
• Ensure the vehicle and all belongings and rubbish have been removed.
• A JUCY crew member will assist with vehicle return
Our after-hours service is available for cars only and a $30 fee applies. The shuttle service is not available for afterhours pickups and drop offs
DROP OFFS Only cars can be returned after-hours.
1. On arriving at the branch (52 Grant Road), follow the signage directing you where to park your vehicle.
2. Return the keys into the Key Drop Box located inside the green shed. This is clearly signposted.
3. Vehicle must be returned clean and tidy as per the terms and conditions.
4. Please ensure:
• Vehicle is refueled
• All electrical items are turned off
• All windows and sunroof are closed
• All rubbish has been removed
• Doors are closed and locked
Business hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Holidays (Office closed)
December 25
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
GS
United Kingdom
Suzuki Swift
March 28, 2024
Pros: Friendly and quick
Cons: Efficient
KJ
New Zealand
Suzuki Swift
February 22, 2024
Pros: Very efficient
MR
Australia
Suzuki Swift
February 13, 2024
Pros: Efficient
Cons: The first car had brakes issues but was promptly replaced when requested
KD
New Zealand
Suzuki Swift
December 3, 2023
Pros: Efficient, friendly, helpful
Cons: N/A0
KM
United Kingdom
Suzuki Swift
December 3, 2023
Pros: Friendly pick up lady
Cons: USB port didn't work to charge the phone.
Most Popular Car Rental Deals
Queenstown Airport
Compact SUV
Mitsubishi ASX
or similar
$116.33
/ per day
The above prices are only approximate and were last updated at 20:50 on 2024-03-27. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1665.00 - € 2775.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Learner's permits are not accepted; a full driver's license is required.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Learner's permits are not accepted; a full driver's license is required.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Crossing country/state borders is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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