Queenstown Airport (ZQN), Queenstown, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 30 - 65
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Hertz at Queenstown Airport

Queenstown Airport, Sir Henry Wigley Drive, Frankton, Queenstown 9300
0064 034 424 106
Pick-up instructions
The rental desk is located inside the terminal. Please follow the signs to car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Hyundai i30
March 15, 2023

Pros: Great car.

Cons: Need additional representatives at CHC, long line when busy.

United States of America (USA)
Hyundai i30
March 9, 2023

Pros: Well done!

Cons: No issues

New Zealand
Hyundai i30
March 6, 2023

Cons: Thought the staff at Queenstown airport were very uncorporttive, waste alot of our time,

United States of America (USA)
Hyundai i30
March 5, 2023

Pros: A friendly and very helpful desk agent. Very quick and easy sign in and drop off.

Australia
Kia Sportage
February 26, 2023

Pros: Great !

Cons: No issues at all !

New Zealand
Kia Sportage
February 20, 2023

Pros: Professional and friendly

Cons: 👍

Australia
Mitsubishi ASX
February 16, 2023

Pros: Efficiency and lovely lady at Queenstown airport who helped us.

Cons: Initially trying to find our car. No one knew where it was.

New Zealand
Nissan X-Trail
February 16, 2023

Pros: Communication lack

Australia
Mitsubishi ASX
February 8, 2023

Cons: poor communication. I was charged 530$ additional with zero information or communication and there is no way i can contact them. no response.

New Zealand
Kia Sportage
February 8, 2023

Pros: Nothing specific stood out, service was as expected at counter

Cons: Car was not cleaned on outside, dusty making it hard to check for dents and scratches when picking up and leading to a general overall lack of professionalism I expected from a compnay like Hertz. Was also disappointed that we did not get the brand and model we booked. Was really keen to get an opportunity to trial the Kia Sportage and found the Nissan Xtrail we got to be gutless on acceleration when you needed it.

United Kingdom
Kia Sportage
February 4, 2023

Pros: Communication Discovery to Hertz did not confirm advanced pick up time but Hertz found ud a car early.

United States of America (USA)
Hyundai i30
February 3, 2023

Pros: Good price felt confident car would be there

Cons: no washer fluid and tires are pretty worn

United States of America (USA)
Hyundai i30
February 2, 2023

Pros: ease of rental process; quality vehicle; clean vehicle; professional staff

India
Kia Sportage
February 2, 2023

Pros: There was some change in itinerary, they changed the time for pick up and drop off very easily.

Cons: Nothing really

New Zealand
Nissan X-Trail
February 1, 2023

Cons: Staff shortage meant I had to wait for 2hrs before my car was ready. Communication in advance would have given me the opportunity to spend the time doing something else, rather than hanging out at the airport. To be super clear: I don’t blame anyone for not having enough staff. But putting more effort into letting customers know what they can expect, would have been great. Drop off location was closed on Sunday. So why make me return the car until noon.

New Zealand
Nissan X-Trail
January 26, 2023

Pros: All good thou the wait was long as it took the agent a long time to deal with the customer in front of me. I understand it is busy. Also agent was not very clear with her explanation re full cover insurance and Discover Cars Full Cover/protection. Otherwise very friendly.

Cons: The exterior of the car was not very clean. Also, the agent did not tell us she would send through photos of the car. Received that email about 50mins after pick up. THe photos received are not clear and a lot of the marks/scratches cant be seen.

Australia
Kia Sportage
January 26, 2023

Cons: I initially booked car for wrong dates ( my fault) but was unable to change or cancel so had to go elsewhere for a car

Australia
Nissan X-Trail
January 25, 2023

Pros: It was at Queenstown airport - and drop off was less than 1 km from our hotel at Christchurch airport.

Cons: The delay in providing the car at the beginning of the hire. But they were generally informative about it.

New Zealand
Mitsubishi ASX
January 24, 2023

Pros: Quick and easy to pay, easy an simple drop off keys.

Cons: Rental agent didnot explain where to collect/pick up the car from very easy. Did take a little bit to find where the car was parked. Also we hired a baby car seat which was all buckled into the car the incorrect way, we had asked for a rear facing seat an found this was fitted into the car forward facing. Also this car seat hasn’t been clean properly when we took the seat out to put this in the correct way we discovered there was still food crumbs an in the bottom of the seat.

New Zealand
Kia Sportage
January 14, 2023

Pros: Staff had great customer service skills, explained everything well and the car exceeded our expectations, was spacious and very clean.

Australia
Hyundai i30
January 14, 2023

Cons: Car boot was too small

New Zealand
Hyundai i30
January 11, 2023

Pros: She check my insurance

Cons: All good very friendly

Australia
Kia Sportage
December 25, 2022

Pros: Hertz was good . Will never book through 3 rd party again. Discover cars never!

Cons: Don’t rent a car through 3 party when agents state no cars to cross from north to South Island by ferry!

New Zealand
Nissan X-Trail
December 1, 2022

Pros: friendly staff, quick simple service.

New Zealand
Mitsubishi ASX
November 30, 2022

Pros: good value, easy service, good car

Cons: nothing

Malaysia
Kia Sportage
November 27, 2022

Pros: According to Hentz agent, since I bought the full insurance from Discover, if any accident, Hertz need to charge the tenant first then tenant claim from Discover, Is it right?

Cons: The agent disallow me to pick up the car 1 hour early & drop off 1 hour early.

Malaysia
Kia Sportage
November 25, 2022

Cons: there are separate insurance that i need to pay to hertz

Australia
Kia Sportage
November 14, 2022

Pros: Very efficient and timely despite a large queue from a landed flight.

Cons: Maybe an extra person to help when a flight has landed.

New Zealand
Mazda 6
November 12, 2022

Pros: Quick and easy

New Zealand
Mazda 6
September 10, 2022

Cons: had to wait 20 minutes, only 1 staff did not provide any snow chains even though this had been requested

New Zealand
Mazda 6
September 9, 2022

Pros: The car was fantastic, service efficient and getting in and out of the airport really fast. The car was better than the one we had booked, thrilled and now we want to buy one for ourselves.

New Zealand
Mazda 6
September 6, 2022

Pros: Hertz Queenstown changed my times and added chains as requested with ease, something I couldn't do through the 3rd party

Cons: Service was great

New Zealand
Mazda 6
September 4, 2022

Pros: Car was up to expectations

Cons: When picking up the car the service was very slow (there was one other person in front of me) and seemed to take forever.

New Zealand
Mazda 6
August 31, 2022

Pros: Fast and efficient

New Zealand
Mazda 6
August 24, 2022

Pros: Friendly counter staff.

Cons: Nothing, it was good.

New Zealand
Mazda 6
August 15, 2022

Pros: The service was alright

Cons: The girl was hard to understand because of her accent

New Zealand
Mazda 6
August 13, 2022

Pros: Easy to find easy to return to airport

Cons: Not enough staff on at counter -wait time was long . Car was very dirty inside indicating car had not been cleaned

New Zealand
Mazda 6
August 10, 2022

Pros: Staff were lovely and welcoming however there was only 1 staff on and it took 50 minutes waiting in line to get the car.

New Zealand
Mazda 6
August 9, 2022

Pros: The 1st agent was amazing, she was super busy but had a smile and dealt with everyone efficiently.

Cons: Our flights were cancelled, I went back to get the same car but the lady was unhelpful, I appreciate how busy she was but her attitude was terrible, Mike tried to help but she would not let him, we hired with Eli instead.

New Zealand
Mazda 6
August 8, 2022

Pros: It was great we were served well and picked up our car from the airport parking which was great. Since we have 10 month old baby we had car seat and it was easy to get into.

Cons: I wasn’t told the i had to pay $200 upfront some sort of authorization. Which i still haven’t got it back. The staff told me that i will get it with 2 days of dropping the car off but i don’t see any refund yet.

New Zealand
Mazda 6
August 8, 2022

Cons: They need to sort out their car classes to better match what is on discover cars

New Zealand
Mazda 6
July 31, 2022

Pros: Easy drop off, friendly staff, handy location in airports for pick up and drop off. Good car selections and competitive rates

Cons: Would be great to be slightly more flexible to change picking up time due to last minutes flight time change

New Zealand
Mazda 6
July 29, 2022

Pros: Was very efficient and managed to get an upgrade on the car for no extra charge. Would definitely book again through Hertz

New Zealand
Mazda 6
July 27, 2022

Pros: Brand new⁷

Cons: All good

New Zealand
Mazda 6
July 26, 2022

Pros: Our flights were cancelled and the staff member was accommodating allowing us to return the car a little later.

Cons: Check in took too long.

Most Popular Car Rental Deals

Queenstown Airport Car Rental
Intermediate
Kia Sportage or similar
Kia Sportage
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$139.74 / per day
Queenstown Airport Car Rental
Intermediate
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$150.92 / per day
Queenstown Airport Car Rental
Full-size
Toyota Highlander or similar
Toyota Highlander
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$165.90 / per day
Queenstown Airport Car Rental
Premium
Toyota Land Cruiser Prado or similar
Toyota Land Cruiser Prado
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$181.83 / per day
Queenstown Airport Car Rental
Minivan
Kia Carnival or similar
Kia Carnival
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$195.29 / per day
The above prices are only approximate and were last updated at 21:46 on 2023-03-19. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation up to pick-up, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 21.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Eurocard, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.

Cheques, Diners, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
When booking a one-way rental between islands, you'll have to drop off the vehicle at the Wellington office and pick up a different one at the Picton office.
Details are available from the car rental company's reservation office.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:30 - 21:30
Tue:  07:30 - 21:30
Wed:  07:30 - 21:30
Thu:  07:30 - 21:30
Fri:  07:30 - 21:30
Sat:  07:30 - 21:30
Sun:  07:30 - 21:30

Top Suppliers at Queenstown Airport

Go Rentals
Exceptional 9.5 / 62 reviews
+6434414340 / 0508246984
Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$120 - $125
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Rentalcars247
Exceptional 9.4 / 86 reviews
+6498693318
2/13 Red Oaks Drive
$76 - $150
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
SIXT
Exceptional 9.4 / 119 reviews
+6437774110
Domestic Arrivals Hall Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$130 - $140
Alamo
Exceptional 9.3 / 101 reviews
+6498703330
Queenstown Airport, Sir Henry Wigley Dr, Frankton, Queenstown 9300
$117 - $250
yesaway
Exceptional 9.2 / 199 reviews
+64211988293 / +64800800338
77 Glenda Drive Frankton Queenstown
$93 - $207
Working hours
Mon:09:00-17:30
Tue:09:00-17:30
Wed:09:00-17:30
Thu:09:00-17:30
Fri:09:00-17:30
Sat:09:00-17:30
Sun:09:00-17:30
Jucy
Exceptional 9.1 / 87 reviews
+6493744360 / 0800399736
52 Grant Road, Frankton, Queenstown 9300, New Zealand
$117 - $117
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Ace Rental Cars
Exceptional 9 / 5 reviews
0800502277
50 Grant Road, Frankton
$135 - $156
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-17:00
Budget
Excellent 8.9 / 5 reviews
6434423450
Terminal Building
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-17:00
Sun:08:00-21:00
Snap Rentals
Excellent 8.9 / 412 reviews
+640800288699 / +6492752438
5 Glenda Drive, Frankton, Queenstown
$59 - $96
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Ezi Car Rental
Ezi Car Rental
Excellent 8.8 / 4 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Queenstown Airport, Queenstown
$118 - $123
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:00
Sun:08:00-21:30
Discount Car Rentals New Zealand
Excellent 8.8 / 395 reviews
+64092754085 / +64224055259
121 Glenda Drive,Frankton,Queenstown 9300
$79 - $98
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Europcar
Excellent 8.8 / 74 reviews
+64034425887
Queenstown 9300, New Zealand
$190 - $310
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Moto
Moto
Excellent 8.8 / 12 reviews
+640800656564 / +6493007965
Moto Car Rental, 5 Glenda Drive, Frankton, Queenstown 9300
$101 - $101
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Mode Car Rentals
Excellent 8.7 / 249 reviews
+64039744340
Unit 1, 26 Glenda Drive, Frankton, Queenstown
$63 - $126
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Thrifty
Excellent 8.6 / 6 reviews
+6434423532
Airport Desk
Working hours
Mon:08:00-16:30
Tue:08:00-20:30
Wed:08:00-20:30
Thu:08:00-20:30
Fri:08:00-20:30
Sat:08:00-16:30
Sun:08:00-16:30
Enterprise
Excellent 8.6
+64034414637
SIR HENRY WIGLEY DRIVE, QUEENSTOWN
$117 - $196
Carwiz
Carwiz
Excellent 8.5
+64211802323
23 Sutherland Lane; Frankton
$254 - $1809
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
National
National
Excellent 8.5
+64034414637
Sir Henry Wigley Drive
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Avis
Avis
Excellent 8.4
6434423808
Airport Dr
$152 - $227
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-17:00
Sun:08:00-21:00
Firefly
Firefly
Excellent 8.4
034424106
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Ezu Car Rental
Excellent 8.4 / 771 reviews
+64212863456
234 Glenda Drive, Frankton, Queentown
$50 - $237
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Surprice
Surprice
Excellent 8.4
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Interrent
Interrent
Excellent 8.3
+64021374272
27 Lucas Place, Frankton, Queenstown 9300
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
EV Hire
Excellent 8.3 / 37 reviews
+6492171001
43 Brookes Road, Frankton, Queenstown, 9371
$51 - $51
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
USAVE
Excellent 8.2 / 105 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$39 - $40
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Excellent 8.2 / 30 reviews
+64034425887
TERMINAL BUILDING
$191 - $327
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
NUCarrentals
Very good 7.7 / 28 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Yes Rentals
Very good 7.4 / 634 reviews
+6434202878
43 Brookes Road, Frankton, Queenstown 9371
$88 - $120
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
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