Discount Car Rentals New Zealand at Queenstown Airport

Pros: Being so flexible and accommodating when I requested to pick the rental car up before office hours

Cons: Having 2 discount rentals on the same street in Queenstown. I was dropped to the wrong discount rentals and the lock box didn't work and also the car wasn't not in the yard. After having a coffee across the road as before office opening hours it dawned on me that there must be 2 discount rentals. After walking 400 meters up the road freezing, I found the right "Discount Rental" and the correct lock box worked and I was on my way. It all added to my adventures. It was all worth it.

Pros: Quick pick up from airport and return. Communication was good and app was added easy

Cons: Nothing to complain about

Pros: Very friendly, quick service!

Cons: Nothing!

Pros: Very efficient

Pros: Collection and return was easy and smooth

Cons: None!

Pros: The staff were very professional, and very easy to deal with.

Cons: Nothing

Pros: It's good.

Cons: It's not in the airport

Pros: Friendly and efficient

Cons: Friendly and efficient

Pros: Nice and quick, no mucking around.

Cons: Politeness

Pros: Pick up and drop off very easy in a short amount of time

Cons: n/a

Pros: Very friendly staff.

Cons: We had to call them to pick us up instead of the shuttle being there when we arrived.

Pros: Excellent service

Cons: After hour drop location links should be provided.

Pros: Difficult to find the drop off destination in Christchurch as the facility was too new to be on Google Maps apparently. It would be good if this was mentioned to anyone dropping a car off to this destination near Christchurch Airport as staff there said people found it difficult to find. Perhaps a paper map with a simple guide for which exit to take to find Russley Road. Otherwise we were very pleased with the whole car hire experience. Thank you.

Pros: efficient

Cons: a bit hard to find the transfer vehicle

Pros: Very efficient people everything was ready.

Pros: none

Cons: Old cars. They using depreciated cars and charging to dollar. Feels like a scam.

Cons: Voice mail after hours. After hours fee. Taxi fee to car pound, whilst other car rental companies still running buses, no presence at airport.

Pros: The price for this slightly older car was a third of what I had previously been quoted

Pros: Pick up and drop off was very smooth.

Cons: Didn’t get the car I booked for. I have given a lesser valued and older car when I picked up the car. The excuse was same category…. I was so disappointed and annoyed. I will not use this again.

Pros: Very fast very reliable

Cons: Insurance

Pros: Understanding

Cons: One of the customer service lady got upset quickly rather than having patience to deal with the customers.

Pros: Very efficient and helpful. We had to catch an earlier flight home, which meant we had to hurry. The staff were excellent, making everything so quick and easy to hand the car back and then get us immediately on the shuttle bus. Exceptional!!!

Pros: Nothing.

Cons: Poor communications, supplying me with illegal tyres and a smaller car than booked. Inadequate response to my experience and only a perfunctory apology. It’s a real amateurish outfit.

Cons: Had to change cars due to mechanical issue on second day. Made me worry for the rest of the trip that I was going to be blamed for it and expected to fork out $$$. Appeared to be an EV issue. Thankfully my worries were unfounded and the second care was great!

Pros: Price

Cons: Drop off charge

Pros: Couldn't fault them

Cons: Zero

Pros: Very efficient pick up and drop off. All went very smoothly. Car was clean, easy to drive and reliable. Can highly recommend.

Pros: Not customer friendly.

Cons: Terrible service and predominantly a cheap place to be avoided.

Pros: The staff was really friend and pick up and drop off was quick and easy

Cons: the service was alright, the only problem was with the break rotor of the car that would cause the car to vibrate REALLY BAD when using the break

Pros: quick action, without unnecessary delay

Cons: for easier search - a slightly larger board with the company's name

Pros: Helpful and expedient. Very friendly.

Pros: The drop off at airpark Christchurch was easy and the shuttle service was great.

Cons: Collecting the vehicle was not easy. The airport phone went in a ‘push this button’ loop and I couldn’t get hold of anyone. I tried the office number, the What’s App number and after 40 mins of repeatedly trying various things, finally got hold of someone, then waited another 20 minutes for shuttle. The yard was messy and the office was a portable. Didn’t get a feeling of being in good hands through the process. Their EFT machine was not working. I was offered fee of $28/day to not pay bond.

Pros: Very helpful staff, and convenient pick up, drop off shuttle service

Cons: Doesn't except American express.

Pros: Very poor. Took extra 40$ for less than 4 km on odometer reading. No cruise control on the vechile. Very unsatisfied.

Pros: shuttle to and from the airport was quick and efficient. Car preformed well for our needs. Staff very friendly

Pros: Very easy to find. Friendly staff

Cons: There's a small hit on the windshield in front of the driver's seat. We're worried it might spread out/become bigger when it's driven for a long time because of vibrations.

Pros: Fantastic service for a very reasonable price.

Pros: Nothing

Cons: It is my worst car renting experience because I didn’t get the car I ordered. Everything was so old. Not recommended for sure.

Pros: clear instructions and efficient service

Cons: nothing in particular

Pros: Very helpful

Pros: Fast collect and fast return process

Cons: Good service and staff are helpful

Cons: Pick up location and time to get the there and back

Pros: Great staff at Queenstown, great car, great value. Way better than other car rental companies I've been a customer of around the world

Pros: The hybrid car saved us a lot in petrol. Great little car. The people were lovely.

Cons: Our only issue was the navigation and radio were in Japanese and could not be changed to English. There was no means of hooking our smartphones up to it either with Bluetooth. So we were running our phone batteries down using navigation via hand held devices. The phone holders provided weren’t the right size. We couldn’t listen to our music, just patchy local radio.

Pros: Very efficient friendly and helpful

Pros: very friendly staff, prompt airport transfer via shuttle, cheap and accessible, car in decent condition and well looked after.

Cons: Car had some dents, some minor issues with the key. However, worked well and the car drived smoothly.

Pros: Friendly airport pickup driver. Swift reply to email enquiry

Cons: Not a major problem but the car needed new windscreen wiper blades

Pros: Pleasnat agent and all on time

Pros: Value for money, agents helpfulness and pick-up speed.

Cons: Pick-up vehicle should be sign posted to make it easier to find at the time of pick-up.

Pros: Staff friendliness

Cons: Pick up time from airport

Pros: Pick up time.

Cons: Car condition.

Pros: Very nice and friendly staff, really good and enjoyable quality of car.

Pros: Efficient

Cons: Big deposit

Pros: Efficient, friendly and reasonable price

Pros: Very friendly and quick response time.

Pros: How easy the team were to deal with.

Pros: Fast and easy. Value for money. If you’re not fuzzy with car being 5years old but works well.

Pros: Easy & Reliable

Pros: The airport transfer made picking up and dropping off the rental a breeze. Affordable pricing, friendly staff and customer service was excellent. Would definitely recommend!

Cons: None! They even sent photos of the existing damage through to my email for my records!

Pros: bus was waiting at terminal, uploaded rental form meant very quick pick up gold card service at a discount price

Cons: nothing!

Pros: Good deal on a good car

Pros: Value for money and lovely friendly guy when we picked it up.

Pros: Pickup upon call was fast

Cons: Only downside is car is dated, but still acceptable.

Pros: Amazing friendly and efficient service. Condition of car was fair for the price of the rental.

Pros: Personalised. Very friendly.

Pros: The car was in good working condition and clean inside

Cons: Staff were unpleasant on pick up and drop off. Hidden costs. Haven't got the deposit back. Wasn't offered snow chains. Didn't get what I paid for. Was charged

Pros: The service was fast and efficient

Cons: The car needed some maintenance in our opinion

Pros: Friendly team

Pros: The pickup and drop off service was excellent. Made something that could have been difficult with our luggage and number of people a very good.experience.

Cons: Not applicable.

Pros: It's a reasonable vehicle when compared to the costs

Cons: Completed fast track details to speed up the process, however chains and childseat weren't in car when we arrived. This could have made the process quicker.

Pros: Fast, Efficient and friendly

Pros: Friendly and efficient

Cons: Friendly and efficient

Pros: First of all, very neat and clean car in an excellent condition. Friendly and professional staff with quick and efficient handling of over all process from pickup to drop off. Lucas explained in details and was helpful even while answering calls. I left my some stuff in car by mistake which I later got hold off through Lucas and he agreed to keep that until my next pickup. What a great help and consideration.

Cons: Nothing. Infact I have spread the good words about Discount Car Rentals NZ in my friend circle and I highly recommend it.

Pros: Good staff, easy process, great service, superb prices, amazing car Nissan X trail

Pros: Super friendly and helpful staff!

Cons: I should be receiving photos of car thru email as car rental agent told me that they have sent it. But I didn’t find it in my inbox as well as junk. Wondering if that’s a system error? (I’ve check the email address provided, it’s correct). I rent car twice here, and twice I didn’t receive the photo email. It’s not a big deal. Just wanna give the feedback.

Pros: Friendly helpful staff.

Cons: Little clunky finding the pickup point.

Pros: hassle free

Cons: required a van transfer from the airport.

Pros: Efficient, friendly.

Cons: Was given wrong instructions, to leave vehicle at the airport and take a shuttle to the office. How did that happen?

Pros: Ease and fast

Cons: Just that its not closer to airport

Pros: Quick and easy pickup and drop off

Pros: It was relaxing to drive a still good enough but not perfect car.

Cons: Nothing! I wish we had more rental car companies like you.

Pros: Great value for money

Cons: Nothing

Pros: no high pressure

Cons: the 9 -5 hours

Pros: Cleanliness of the vehicle. Smooth airport pickup and drop off

Cons: All good, No negative experience

Pros: Car did not create any problem

Cons: I had chosen RAV4 where the price was higher. The car given was Tucson which was not apealing. I had raised it when to the rep but no one cared

Pros: The young ones at the desk were switched on and efficient

Pros: Phillip was there on arrival with the cars and checked us in . When we returned, he was there cleaning cars . Dedicated worker and great asset to the company . Karen drove us to the airport and also great at her job. There was also another lady taking photos of cars before they leave . She was super friendly too.

Pros: Everything was great. No issues.

Cons: Nothing

Pros: Easy, good price and efficient.

Cons: Nothing

Pros: Fast friendly service, great price

Cons: Nothing

Pros: Notting to mention

Cons: There is nothing

Pros: They were prepared, informed and honest

Pros: Excellent

Cons: Everything was great

Pros: The help desk lady was very helpful and friendly. We were picked up in time from the airport. Before we finished all the paperwork at the receptions, our luggages were already loaded into our rental cars with the help of the shuttle driver. The pick up and the drop off process was very easy and smooth. The cars that we hired were in immaculate condition. No issue driving around snowy area. Would definitely use their service again.

Pros: VERY FRIENDLY DRIVER

Pros: Efficient

Cons: Nothing

Pros: Absolutely perfect… they all very friendly and helpful. I definitely recommend there to my friends .

Pros: Provided detailed photos upfront of damage to the car, and welcomed us to verify and take our own photos. Smooth return process, no issues with existing damage and holding deposit returned promptly.

Pros: Good car that gave no trouble and the staff were friendly and helpful.

Cons: N/a

Pros: Really friendly efficient staff.

Cons: Nothing

Pros: Fast service

Cons: n/a

Pros: affordable

Cons: As of the moment, I can't complain. Everything is perfect for me based on our experience.

Pros: Easy friendly service, particularly the friendly transport coach driver

Pros: Efficient service

Cons: They didn't tell the driver we were ready to be taken to the airport.

Pros: Very friendly and professional staff

Cons: Longish wait at airport for courtesy vehicle to arrive and then pick up car. Took over an hour.

Pros: Great car, efficient agents, great experience.

Cons: Discount Car in Google Maps is not at the right address and the sign is not clearly displayed. Not a big deal because the correct address is provided with the contract.

Pros: Great value for the money

Pros: Loved Queenstown rental, but not Auckland. Complete opposite

Cons: Service in Queenstown was great. Auckland was awful. Paid extra for early car pick up. Staff were not service friendly. Difficult accessing info on how to pick up the car. Car was dirty.

Pros: Friendly staff. Pics of the car state available.

Cons: In emails they should explain that there is a free phone at the pickup area to call up the shuttle.

Pros: Quick service

Pros: Great rates, nice vehicle, friendly staff, off plot but good pick up and delivery service.

Pros: Efficiency on picking up and returning, friendly staff

Cons: Nothing

Pros: Fast, efficient

Cons: Windscreen wasn't that great when raining, wipers are not in good condition otherwise car was running smooth

Pros: efficient service

Cons: car could be better

Pros: We did not accept the vehicles offered and had to hire from Avis on the day if arrival

Pros: We were picked up from the airport and taken to off site yard for car pick up

Cons: We had problems with the auto door functions and electronic door opener

Pros: Fast transaction

Pros: They moved quickly and were very competitively priced!

Cons: Offsite car pickup, dirty, unprofessional office, and older cars

Pros: Airport transfer both ways was fast and driver was super friendly. Great first experience in Queenstown. Car ran well, no real issues.

Cons: Car was banged up on one side and the air gushing through was a bit noisy on the highway.

Pros: Car had a few scratches and was clearly not the newest but it was fine for transporting 6 of us from QT to Te Anau and back from Glenorchy to QT.

Pros: Excellent services Very convenient Took good care of us. Very easy to communicate with

Pros: Great prices; convenient shuttle to and from the airport.

Cons: My car was a little older with over 120,000 km driven on it, but it still had the bells and whistles (rear camera, auto lights and wipers, map) and it held up well!

Pros: Very reasonably priced and decent car for our stay.

Cons: Didn’t confirm shuttle for pickup so my husband had to walk the two miles to the rental.

Pros: Great service and price

Pros: Very prompt in picking up & dropping off

Pros: Fast friendly service, a pleasure to deal with, very helpful.

Pros: Easy, quick and friendly.

Cons: N/A

Cons: The van was classed as "luxury 8 seater van" - it barely got 7 people in it and the 8th person had to almost sit on someone's lap. It was covered in scratches & dents, and when I was being shown the damage I remarked that it seems like the whole van is basically scuffed. Her response was "yeah, the van is horrible". That says it all. Wouldn't book again and they should not advertise the van as luxury or an 8 seater.

Pros: Great service

Cons: Nothing we were happy

Pros: Friendly and obliging. Everything went smoothly.

Cons: It was great one of their workers arrived early so we could drop car off and get dropped off at airport. 8.30am start rather than 9am would have been more comfortable for us and another couple waiting at depot. We did still have plenty of time because of the smooth service, but 2 hrs before our 10.35am flight departure felt more comfortable.

Pros: Friendly, fast, efficient

Pros: Very friendly staff

Cons: The car was quite old and tired with nearly 200,000 km on the clock. Front tires worn so possibly unsafe in wet conditions.

Pros: The car is reliable and meets our expectations.

Cons: Poor staff member attitude.

Pros: very friendly staff and good value

Cons: old car but ran very well

Pros: Quick and easy !

Pros: Ease and comfort of both vans hired. Discount rentals are so friendly and helpful

Cons: Very squashy 8 seater, we had big people to fit into some of the smallest seats

Pros: Ease and comfort of both vans hired. Discount rentals are so friendly and helpful

Cons: Very squashy 8 seater - we had some big people trying to fit in very small seats

Pros: Good for what we needed

Cons: The cars seats were old and a little bit gross unfortunately

Pros: Online

Cons: Not at all

Pros: Expectations met, no issues.

Pros: My wife wanted the blue camery not the brown and they switched the cars. The car was very clean few minor scratches. Over all we had a very lovely experience.

Cons: N/A

Pros: Smooth and efficient

Cons: Nothing to say.

Pros: Cheaper than the rest. Good reliable car.

Cons: Car should have been clean on pickup.

Pros: Great size car was provided, great price

Cons: The pick up from airport was a little confusing, however this is the airport’s problem as things weren’t that well sign posted.

Pros: Efficiency and friendliness

Pros: Easy to deal with

Cons: Polished steering wheel

Pros: Car was clean and team was good. Quick pickup and drop off

Pros: Friendly staff. Easy process

Cons: Nothing

Pros: Car is old, not able to pair with my phone and maps. Lots of road noise. Also please check the front brakes, they are starting to grind. Replace??

Pros: Good value and no fuss

Cons: Where to find the phone to call the shuttle bus at Queenstown airport

Pros: fast and efficient.

Cons: nothing, every thing was great

Cons: Car had high miles but was dependable. Wipers didn’t work but I brought the car back and they fixed them quickly.

Pros: Great service with good friendly, nice car and quick 😃

Cons: Nothing so far

Pros: The car that was given to us was a very old Toyota which already clocked in 215,000 kms. The car was Jurassic. We were expecting at least a car with less kms and at least 3yrs old, but they have given us a really old car. We are 6 people and our luggage can't even fit in the car. It's not worth the amount we paid. They should at least reimburse a quater of the amount we paid.

Cons: The car that was given to us was a very old Toyota which already clocked in 215,000 kms. The car was Jurassic. We were expecting at least a car with less kms and at least 3yrs old, but they have given us a really old car. We are 6 people and our luggage can't even fit in the car. It's not worth the amount we paid. They should at least reimburse a quater of the amount we paid.

Pros: Overall good experience. You get what you pay for. Small delays with pick up and drop off due to arrangements with car seats but nothing major. The car ran well, no problems.

Pros: Whole experience was good.

Pros: Super easy pick up and drop off even though they are off site from the airport. Customer service team friendly and accomodating.

Cons: The car was clean and reliable but not the latest model. Tires lacked traction in the wet.

Pros: Not much. The car worked.

Cons: No agent was in the office for 5 minutes at least when we arrived. We were the only customers and had just been picked up by your bus.

Pros: Quick pick up and drop off. Photos of car taken and emailed to me just prior to pickup.

Pros: The prompt pick up (and drop off) from the airport.

Cons: Nothing.

Pros: Quick and simple

Pros: Free shuttle after drop off

Cons: Limited cars model to hire

Pros: What an amazing ride. Great car with all the required features and plenty of space. Very economical too.

Pros: Very friendly & courteous

Pros: Friendly and efficient

Pros: Fast and efficient, great size car for my family. Felt safe driving around.

Cons: Our early flight was too early for their shuttle from the depot to the airport. So I had to drop family off at airport, drive to depot, only 5 min away, drop car off and keys in box. Organise a taxi back to airport.

Pros: Location in Auckland is great. LA not so much.

Pros: helpful staff

Cons: Rental had 225k miles on it. A 2016 Rav 4.

Pros: Swift service, well maintained clean car ready at the door and excellent shuttle service with a smile. Nothing else to add 11/10 satisfaction.

Cons: Nothing.

Pros: Normal cost 💲 easy communication

Pros: Fast and friendly

Pros: Very friendly

Cons: Car had a lot of scratches and dents when provided

Pros: Excellent helpful staff.

Cons: Nothing.

Pros: It was an older car which guzzled petrol but despite that suited our needs well

Pros: Easy, especially with online checkin, but a bit clunky uploading photos and retyping info.

Cons: Relatively basic car (eg no Apple CarPlay).

Pros: Shuttle service. They helped us to come to the airport on time. Thanks Discount cars!

Cons: I think the reason is lack of communication between Disscover cars and the service provider (Disount cars) As per the booking it shows that I've booked latest RAV4 car. (I could book a old RAV4 car for less money) But I got a old RAV4 car which is not comfortable at all.

Pros: Great price, cars in good mechanical condition. The car had a few dents & scratches but the staff were aware of this & were very easygoing wrt blame & liabilities. I have had varying experiences with other companies so this was a nice thing imho.

Cons: Car could have been a little cleaner internally but was not terrible. Just a mini issue, no reason for concern.

Pros: Very good value for money. The car was reliable and had no issues.

Cons: Pick up and drop of took a bit longer due to transfers but that is to be expected with a cheaper rental company. Transfers were done quite easily.

Pros: fast, efficient and very cost effective.

Cons: nothing

Pros: Their staff were so efficient and helpful especially for a couple of old Aussies

Cons: Nothing they made it work perfectly for us

Pros: Fast, efficient and friendly

Cons: Nothing

Pros: Thought the service was great

Cons: Had a problem finding our way back to the depot but that could have been too many navigators in the car.

Pros: Efficiency of the car rental agents

Cons: Price

Pros: None.

Cons: 1. Car overall condition is just passable. 2. Brake of the car is problematic. When i informed then during car returns after 14 days of usage, they simply told me they are aware. My question: WHY DIDN'T YOU FIX IT BEFORE RENTING OUR TO CUSTOMERS?? 3. Car condition checking during collection was minimal and hasty. However, they scrutinize the condition during returns. Even tried to point the windscreen chip to me, when it was already there during collection.

Pros: Good value for money - although the car had high mileage (0ver 160,000kms!). Was clean and reliable and went well. Photo shows RAV4 and got a Kia.

Cons: Pick up van very tatty - and damaged - not a great first impression of the business.

Pros: Simple, fast, easy and smooth process

Cons: The car was a bit old..

Pros: I liked that the photos of the car are sent to you and pick-up was quick.

Pros: Very efficient and friendly.

Cons: Hmm. A bit of advice about unusual local road rules would be useful. For example the one lane bridge rules.

Pros: fast and easy

Cons: the cars are pretty beat up on the outside, but absolutley worth the value

Pros: Friendly, helpful, explained everything well.

Cons: The rental car gave no trouble and was in decent working condition. However, it was old and the engine would heat up more quickly.

Pros: Easy transaction and prompt service. Very quick bond refund.

Cons: Pick up was a little bit awkward, though was fine. Drop off before hours was also awkward. Ended up getting Uber from drop off place to the airport.

Pros: They were quick when picking up the car.

Cons: They were unprofessional, unjustly yelled and accused me of issues not relating to my service or the car rental and were very rude in person and over the phone.

Pros: Even when drop off car, workers offer to take back to airport, so it was easier from there to get back to city centre.

Cons: I don’t focus on negativity, besides, I don’t feel anything that would make me feel disappointed.

Pros: Staff were friendly and engaging.

Cons: Had a left rear wheel with 2 completely loose nuts, 1 nut with busted grooves and untightened remaining 2 nuts. U guys need to check before handing over the car. Luckily there was a rattling sound else the wheel would have come off at some point in time.

Pros: Some rips in upholstery and dents and scratches to exterior, but car ran perfectly and well worth the savings of a newer car. Also, no gps or back up cameras and other newer features, but those were not necessary and you don’t have to pay for those either.

Pros: Easy check in. Fast issuance. Easy returning. Low cost for mid size SUV.

Cons: None

Pros: Friendly, helpful staff provided very good service

Cons: Nothing

Pros: Easy documentation and check in-check out process.

Cons: The condition of the car wasn't good. Car balancing issue and also car power issue.

Pros: Super easy to deal with. Went smoothly from booking the car, airport pick up, dropping back to site and then drop off at airport. Would definitely use this company again.

Pros: The ease of renting and airport pickup

Cons: No drop off service rendered automatically after dropping off in Christchurch

Pros: They were very friendly and the shuttle service was very convenient.

Cons: cant fault anything

Pros: Customer service

Pros: Good friendly service

Pros: Fast, friendly and fuss free

Pros: As stated above.

Pros: Drop off was ver easy

Cons: Vehicle was listed on website as late model 0-3 yrs old and 4wd. Vehicle that was given was over 5 years old and not 4wd

Pros: Good value for money, car was comfortable and drove well.

Pros: Easy to pick up and really friendly.

Pros: The staffs are very friendly and helpful. There was this amazing staff called Camela who was very kind. Airport pick up and drop off was easy and there was less time to wait. The car is reasonably priced. Would recommend this rental car

Pros: Seamless service - booking, updates, collection from the airport and transit to off site depot - and return. No frills and affordable - highly recommend

Pros: staff very friendly

Cons: good service

Pros: Efficient small operation. Make sure you do Most thing on line. A lot quicker

Cons: Quick

Pros: Friendly staff. Hassle free Airport pick up/drop off. Nice quality car.

Pros: Fairy quick service

Pros: Very good service no hassle

Pros: Friendly efficient staff, good website for check in proccess.

Pros: Car was perfect, price was a lot cheaper than the bigger car rental companies. Friendly, helpful staff.

Pros: Quick and efficient service.

Cons: Inability of the shuttle driver to understand english.

Pros: Very good medium size car with ski racks and chains

Cons: Na

Pros: While it's not in the airport, the pockup was very easy with a phone to call them just outside the airport.

Cons: While the price was excellent, our vehicle had over 150k on the speedo. In saying that we had zero issues with the vehicle.

Pros: Contact via watsap was clear and consistent

Cons: Nothing.

Pros: Super straight forward and helpful, great comms

Cons: Recommended way to get to their office after hours.

Pros: Staff were super helpful. Transfers to and from the airport were incredible quick.

Pros: Good cheap rentals, easy pick up and drop off with the shuttle both ways.

Pros: easy and friendly

Pros: Helpful, pleasant people to deal with.

Cons: Nothing comes to mind.

Pros: it was efficient, simple and straight forward.

Cons: N/A