Queenstown Airport (ZQN), Queenstown, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Snap at Queenstown Airport

5 Glenda Drive, Frankton, Queenstown
0064 0 800 288 699 / 0064 92 752 438
Pick-up instructions
When you are ready for collection from Queenstown Airport please order your shuttle at www.snaprentals.co.nz/pickup TXT: Queenstown and your name to 4989 eg, Queenstown Joe Bloggs Or Phone: Please phone us 0800 288 699 and we will arrange a time to come and collect you.  Exit the airport by the Jetstar check in area. Once outside, please stand next to the blue lockers and free phone Please note that transfer service operates between the hours of 8:00am and 5:00pm, Monday to Sunday.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Vitz
11/24/24

Pros: Friendly, helpful staff at pickup and drop off.

New Zealand
Toyota Corolla
11/18/24

Cons: It should be easier to communicate directly with the office. Also 5pm is early closing time

New Zealand
Toyota Vitz
9/18/24

Pros: Friendly and efficient staff

New Zealand
Toyota Corolla
9/16/24

Pros: Efficient, friendly. Good communication

New Zealand
Toyota Corolla STW
9/7/24

Pros: So prompt! Friendly

United States of America (USA)
Toyota Highlander
8/19/24

Pros: Fast and efficient

Cons: The rate stated by Discover Cars was way lower than the actual cost. I was double charged for premium locatiom fee and snow chain at pick up and could not get a refund.

New Zealand
Toyota Vitz
7/12/24

Pros: It was fast and effective services.

Australia
Mitsubishi ASX
7/11/24

Pros: Desk service was prompt and very helpful. Car Seats already installed was awesome

Cons: Waiting for pickup with a family of 4 plus luggage out in the freezing cold was a challenge. Tyres on car were pretty worn considering the weather conditions - Icy

New Zealand
Mitsubishi ASX
5/29/24

Pros: New cars and easy setup

Australia
Toyota Corolla STW
5/19/24

Pros: Friendly easy to talk to

Cons: Checked in on line felt pressured to take the extra insurance to negate the very high bond. Fear tactics

United States of America (USA)
Mitsubishi ASX
5/16/24

Pros: Communication was great, friendly service

Cons: Can't think of anything I didn't like

New Zealand
Toyota Yaris
5/12/24

Cons: The request for transfer will not be very ideal, as it goes by link and the link does not comes very fast.

New Zealand
Mitsubishi ASX
5/12/24

Pros: Friendly, efficient staff

Cons: Nothing

New Zealand
Toyota Corolla
5/2/24

Pros: Got bond back straight away

Cons: Hard to find Snap on return

Australia
Toyota Corolla
4/28/24

Pros: Very streamlined and hassle free

New Zealand
Toyota Camry
4/28/24

Pros: Very efficient

Cons: Ordered a hybrid car but did not get one. This was disappointing

Australia
Toyota RAV4
4/10/24

Pros: Quick pick up and less documents

Cons: Was expecting a RAV4 but got a XTrail. Was difficult with luggage. Car was done 58k and this is the first time I got old car to rent, but it did the job. Reverse camera not working properly. No censors either. It’s handy to have all these when you drive in unfamiliar places.

New Zealand
Toyota Corolla
4/10/24

Pros: Friendly and efficient, very easy process

Cons: Mid sized car was quite a bit smaller than expected

New Zealand
Toyota Corolla
4/5/24

Pros: Friendly staff

Australia
Toyota Corolla
3/31/24

Pros: I travel every year internationally and hiring a car is always the most challenging part of the trip. Snap however was probably the best I have come by so far. Friendly and quick service at check in. Communication prior to the car hire was quick as well and very responsive to questions. Followed by drop off which was very very fast. The shuttle bus was prompt and the service was great.

Cons: Nothing. No negative comments.

India
Skoda Kodiaq
3/30/24

Cons: The Car that i got was old (Run over 100000kms). Where as the car that i booked for fairly new (2022 model)

Australia
Toyota Corolla
3/27/24

Pros: Efficient service at pickup and drop off ran smoothly

Cons: GPS provided was loose and kept dropping on dash, maybe time to update.

Singapore
Toyota RAV4
3/23/24

Pros: Efficient amd friendly. Car vibrate a little when we drove 110 km/hr when overtaking slower driving vehicles in front of us. But overall car performance is smooth as we stick to the 100 km/hr limit most of the time. A good car to rent.

Israel
Toyota RAV4
3/10/24

Cons: I am not sure if I get the car that I order. I think I get a down grade car

Malaysia
Toyota Highlander
3/8/24

Cons: 2018 car with 100,000km on the odometer is not what I expected.

New Zealand
Toyota Corolla
3/5/24

Cons: 5pm close of office.

United States of America (USA)
Toyota Corolla
3/4/24

Pros: Professional and efficient, honest about insurance coverage I didn't need.

Cons: Would have liked a quick training on how to use the GPS navigation system I paid for. It took quite awhile for me to figure it out on my own.

Australia
Toyota Corolla
3/4/24

Pros: Friendly and efficuent

Cons: Could have reminded us about refilling petrol tank before doing it and charging us for the service, especially since the petrol station was just around the corner. Felt like a bit of a money grab!!

United States of America (USA)
Skoda Kamiq
2/29/24

Pros: I had a fantastic experience with SNAP in Queenstown, NZ. The pickup process was seamless from the airport, and the rental facility was impeccably clean and close by. It was reassuring to see that the car had been thoroughly cleaned and inspected for any mechanical issues before my journey, as indicated by the hang tag provided in the vehicle.

Cons: The only minor drawback was that the car classes seemed smaller in New Zealand compared to what I'm accustomed to in the USA. I rented a Premium Crossover and it was unable to accommodate two large rolling suitcases in the trunk space resting in having to lay a rear passenger seat down.

United States of America (USA)
Toyota RAV4
2/26/24

Pros: Super easy to get shuttle very helpful. Good experience. Would definately rent from again

Cons: Don’t have the rav4 so upgraded to a highlander which was a bit older. Was still a nice car tho although a v6 when gas is $10 a gal is a bit rough but was still a very good car. Great experience over all

United States of America (USA)
Toyota RAV4
2/23/24

Pros: Very easygoing personnel.

Cons: Shuttle to the airport didn't run often enough or have enough room for everyone returning their cars at the same time.

United States of America (USA)
Toyota RAV4
2/19/24

Pros: Great all we’re excellent

Argentina
Toyota Highlander
2/12/24

Pros: The people who attended spoke Spanish, which made all the paperwork very easy when picking up.

Cons: They demand a deposit of 2000 dollars for car insurance. The problem is, that DiscoverCars offers their own insurance, which you end up paying, and when you arrive at the location that they demand another deposit of so much money, it is a bit of a surprise for the situation.

New Zealand
Toyota Corolla
2/4/24

Pros: Great service

Australia
Mitsubishi ASX
1/29/24

Cons: Also the car seats hired were absolutely dismal and borderline illegal. We had to plead for a better car seat for our 4yr old as she can’t use a normal seatbelt yet and they couldn’t even find one with an anchor point. Our 1yr old also had to forward face. He kept rushing us to just take what was given and go even though the seatbelts were twisted and car seats not being fitted properly/safely. NZ has even stricter car seat laws than we’re used to so we were very shocked the quality was so bad.

Australia
Mitsubishi ASX
1/27/24

Pros: Very friendly staff and fast response. Upgraded car was very good for the upgraded price.

Cons: More than 30mts spent in waiting and travelling to the snap location as its few km outside the Queenstown airport and the pick up van took a while to come. Also the initial car we got was the smallest in the category.

India
Skoda Kodiaq
1/20/24

Pros: The car was cleaned, ready for delivery- which generally with other service providers not experienced

Cons: I can’t think of anything- only if possible water / coffee at counter may be provided as self service

Australia
Mitsubishi ASX
1/17/24

Pros: Friendly and quick service

United States of America (USA)
Mitsubishi ASX
1/14/24

Pros: Great customer service. Longer shuttle wait on drop off.

Cons: Shuttle time

United States of America (USA)
Toyota RAV4
1/13/24

Pros: Our rental car was literally a piece of junk. It had dents, scratches, scrapes, and chipped windshield! It was by far the worst car I have ever rented. I’ve traveled all throughout the world and I had a better car in 3rd world country! The car was so junky it was embarrassing and I’m not one to care what others think but when you park next to someone with a banged up car and the other driver looks at you like wow your car is banged up obviously you don’t care. The car was dingy on the inside.

Cons: Continued about the car because that’s how bad it was. The passenger side I had a dent in it so when opened the door it squeaked so loud. The car was not cleaned that well because there was there a big ole grease hand print muck on the back window. Picking up the car was ok. Drop off took way too long. Only one person working- it took way too long so thank you for wasting my time because you’re under staffed. Overall awful experience and I would not recommend or use again. Do better.

New Zealand
Toyota Vitz
1/4/24

Pros: They were great and efficient! I also loved the Spanish music coming from the garage!

Cons: Nothing

South Korea
Toyota Corolla STW
12/19/23

Cons: I rented a car that had been driven for over 17,000 km and the interior was in poor condition.

India
Toyota Vitz
12/19/23

Cons: The music system in the car was outdated, such music systems I have last seen in cars 15 to 20 yrs ago. .Didnt have even a Bluetooth or usb connect option.

New Zealand
Toyota Aqua
12/3/23

Pros: Efficiency, and good car

Cons: Nothing

New Zealand
Toyota Yaris
11/28/23

Cons: Vehicle pick up closes at 5pm. There is no room to change pick up should flights be delayed by Airline and customer can't meet the 5pm deadline.

New Zealand
Toyota Corolla
11/22/23

Pros: Staff were brilliant and efficient, lots of people working together to make it a great experience

New Zealand
Mitsubishi ASX
11/4/23

Pros: Friendly efficient staff

Cons: Nothing

India
Toyota RAV4
10/29/23

Pros: Excellent Hospitality !!

New Zealand
Suzuki Swift
9/30/23

Pros: Hadn’t realised I was using a broker which meant I ended up with a messy insurance option - double insured to avoid a $2000 deposit

Australia
Skoda Kodiaq
9/28/23

Pros: from when we picked up the car to when we dropped it off, nothing was a hassle. The staff are super friendly they have the latest cars to hire

New Zealand
Suzuki Swift
9/18/23

Pros: Easy and friendly

New Zealand
Skoda Kodiaq
9/8/23

Cons: I paid for the insurance with discovery then had to give Snap access to a $2,000 bond on my Visa. Luckily I had the money but what if I didnt have access to this.

Australia
Mitsubishi ASX
8/7/23

Pros: Fast friendly staff

United States of America (USA)
Toyota RAV4
8/6/23

Pros: The agents at Queenstown were awesome. Super friendly, helpful and efficient.

Cons: Nothing

New Zealand
Toyota Corolla
8/4/23

Pros: Amazing service lovely car recommendations

Australia
Toyota RAV4
7/2/23

Pros: Good value Easy pick up

Cons: Had to wait quite a fair bit of time the car we requested was not available

New Zealand
Toyota Corolla STW
7/1/23

Pros: very efficient when picking up car, the airport collection van was in different branding so we didn't see it immediately.

Cons: too long a wait for the airport shuttle, related to jetstar's new rules for closing bag drop.

New Zealand
Toyota Corolla
5/30/23

Pros: It was quick and what I wanted.

Cons: Nothing.

Australia
Toyota RAV4
5/25/23

Pros: Very friendly and very professional.

Cons: The thing I didn’t like about it was I thought they were going to pick us up from our motel in Queenstown, which stipulated on the pick up request.

New Zealand
Toyota Corolla
5/17/23

Pros: Very nice people

Cons: Flight delayed and Snap closed so we had to Uber to our accomodation

New Zealand
Skoda Fabia
5/9/23

Pros: See earlier comments

Cons: Pick-up location at Queenstown Airport very weather exposed.

Australia
Toyota Corolla
5/8/23

Pros: great friendly and efficient service, especially airport transfer.

Cons: nothing!

New Zealand
Toyota Aqua
5/4/23

Pros: Relaxed friendly service.

Cons: Shuttle branding was confusing

Australia
Toyota Corolla
5/3/23

Pros: A bit of a wait when picking up but drop off very quick

Cons: No complaints. All good

France
Toyota Corolla
4/30/23

Pros: Customer service Car cleaning

New Zealand
Toyota Corolla
4/29/23

Pros: everything

Cons: Hard to find! Service was good!!

New Zealand
Toyota Yaris
4/12/23

Pros: Everyone was friendly and helped

Australia
Toyota Yaris
4/8/23

Pros: The employees working at snap were very friendly, professional and helpful.

Cons: Nothing they were terrific

United Kingdom
Toyota Corolla
3/31/23

Pros: - Good car, user friendly and worked well over a long trip - relatively good price - Friendly staff at shop - offered a directly wrapped excess cover (ie you don’t have to insure the excess with a a third party)

Cons: - Shuttle to get to car - Fine print exclusions from even the expensively priced ‘comprehensive’ cover option (if you present that way, undercarriage and top of car should be included and there should be no ‘outs’). - aggressive excess (this is standard for NZ, but bad nonetheless) - high absolute price (albeit the best available at its location)

New Zealand
Toyota Corolla STW
3/26/23

Pros: JAMES FROM SHEFFIELD , PERSONALLY EXPEDITED CAR TO BE AVAILABLE .

New Zealand
Toyota Corolla STW
3/11/23

Pros: Friendly, professional and efficient staff in Queenstown branch.

Cons: The car's age, and condition in particular. Needed a new windscreen, brakes and rattles fixed. No vacuum between customers.

United Kingdom
Suzuki Jimny
3/9/23

Pros: That they picked us up from the airport

Cons: When dropping the car off out of hours there’s no service to the airport and the one that you offer is 5 times the price of a taxi

Australia
Toyota Corolla STW
3/2/23

Pros: Nothing to like about the Queenstown experience trying to rent people run down and shit cars tell me that they didn’t have any other cars available until I stood my ground

United States of America (USA)
Toyota Highlander
2/1/23

Pros: See above.

Cons: See above.

New Zealand
Toyota Corolla
1/26/23

Pros: Friendly and professional

Cons: Not much options for a car to choose from

Australia
Toyota Corolla
1/25/23

Pros: Such great professional, friendly customer service.

Cons: Nothing

Australia
Toyota Vitz
1/19/23

Cons: I was originally given a car with a completely bald tyre. When I challenge this I was told it would be ok and was legal. The car was eventually changed after I refused to accept it

Singapore
Toyota Corolla
1/16/23

Pros: i got service that Snap drove me to my hotel upon returning car.

Cons: Snap closes at 17:00 . It would be great if Snap can support for passenger who arrives at later flight.

New Zealand
Toyota RAV4
1/11/23

Pros: Great service along with friendly staff. Makes the whole process a lot easier. Highly recommend this guys. These guys were short on staff but were still meeting customer requirements with a smile on their face.

New Zealand
Suzuki Jimny
1/9/23

Pros: friendly efficient and helpful

Cons: -

United States of America (USA)
Toyota RAV4
1/2/23

Pros: Friendly staff! I was able to just leave the keys at drop off when the shuttle came. Shuttle was convenient and ran often!

Cons: Need more staff or separation of duties when it’s super busy

New Zealand
Suzuki Jimny
1/2/23

Pros: Fast and smooth

India
Toyota RAV4
1/2/23

Pros: The Staff at the Snap Rentals were amazing.

Singapore
Toyota Highlander
12/29/22

Pros: Very good customer service

Australia
Toyota Aqua
12/22/22

Pros: They are kind.

Cons: All the rent cars they offered when I pick up have run more or less than 100,000km, consuming more petrol at lower power. Even too low battery to start. They said "worn cars because of low rental prices". They should have mentioned these facts before booking rather than no option at the pick-up desk.

New Zealand
Toyota Corolla
12/21/22

Pros: Friendly staff

Australia
Toyota Corolla
12/21/22

Pros: Promo no hassle service

Cons: Car could have been cleaner

United Kingdom
Toyota Highlander
12/7/22

Pros: The guys at the reception desk and the shuttle driver were all great. They were very friendly and helpful even though our flight was delayed and we didnt arrive until after 5pm when the office officially closes

Cons: nothing

United States of America (USA)
Toyota Corolla
11/29/22

Pros: JJ especially at rental desk especially friendly and helpful but all staff were good. Very, very hard to find location to return car due to poor signage. Good value

Cons: Difficulty in finding return location

New Zealand
Toyota Vitz
11/22/22

Pros: The fast and friendly service from staff

Cons: N/A

New Zealand
Toyota Vitz
11/17/22

Pros: Slow to pickup, very fast return.

Cons: They worked very but but we're short staffed. Hence it took a while to pickup the car. Very friendly and helpful staff.

Australia
Toyota Yaris
11/16/22

Pros: Very friendly and helpful

Cons: All good

Australia
Toyota Aqua
11/15/22

Pros: Very small office in wet weather

Cons: Ok

Australia
Toyota Vitz
11/7/22

Pros: Efficient and courteous

Australia
Toyota Corolla
11/7/22

Pros: Friendly

Cons: bit slow because of short staff

New Zealand
Toyota Vitz
11/6/22

Pros: Great customer f2f service

New Zealand
Toyota Vitz
10/28/22

Pros: Shuttle pick up from the airport was fast and easy. Pick up of the vehicle was fast. Car even though looked small was big inside, great on petrol. Drop of easy. Received bond back quickly.

Cons: A few dings in the car. Bond of 2000 even though I had full insurance was a little high.

Australia
Toyota Camry
10/22/22

Pros: Time and staff was good, they are good at what they do.

Cons: Windscreen inside wasn’t that clean. GPS was showing 100 kmph, but road signs were different, they weren’t matching. The rest was fine no issues, enjoyed.

New Zealand
Toyota Highlander
10/21/22

Pros: Quick response, great car , amazing trip.

Cons: NA

Australia
Toyota Vitz
10/18/22

Pros: Friendly staff. Reliable car Definitely recommend snap rentals and will use them the next time I return to visit my birth country New Zealand

Cons: I didn’t read instructions properly and it took awhile at Queenstown to work out where to collect from and waiting outside in the snow storm unsure if the email request for a pick up had gone through

New Zealand
Toyota Corolla
10/15/22

Pros: As above, quick, easy and shuttle service to airport.

Cons: Nothing to write here - all good!

Australia
Toyota Corolla
10/13/22

Cons: Staff were somewhat rude and seemed to be rushing us out the door before we got evidence of the cars condition.

Australia
Toyota Vitz
10/12/22

Pros: Friendly van driver

Cons: Guy talked to long checking car in making chit chat. After a huge flight, having to leave partner with all our luggage and out two year old on own at airport cause transfer van full, the last thing I wanted was to hear his life story! Cars were old and crappy. Key lock worked half the time. Wouldn't get a car from their again and will only get one available from airport in future that takes debit credit cards.

New Zealand
Toyota Vitz
10/11/22

Pros: All of the above.

New Zealand
Toyota Highlander
10/10/22

Pros: Happy agents.

Cons: Poor response to misquoted booking price. Likely to consider going elsewhere in future.

Australia
Toyota Prado
10/10/22

Pros: Professional, friendly, accommodating, helpful, good advice, fast

Australia
Toyota Corolla
10/7/22

Pros: Fast efficient and friendly

Cons: Difficult to get pickup by shuttle from airport- had to catch uber Wipers on car for rain not super effective

Australia
Toyota Corolla
9/26/22

Cons: Reece was very helpful.

New Zealand
Toyota Aqua
9/21/22

Pros: Really friendly and helpful staff

Cons: Nothing

New Zealand
Toyota Highlander
9/15/22

Pros: Very easy, easy for young drivers, nice new car, friendly service

Cons: Charged me insurance twice but this was bc I was misled by discovercars and accepted insurance twice- so I effectively paid TWICE for insurance. Misrepresentation and sneaky!

New Zealand
Toyota Vitz
9/5/22

Pros: Upgraded to a hybrid.

Hong Kong
Toyota Corolla
8/24/22

Pros: The car is not bad but it's expensive

Cons: The agent charged me NZD60 for the snow chain that I didn't buy. I told him to cancel the payment and redo it on the spot but he just said he needed time to apply for a refund but until today, I haven't received the refund! Disappointing! Can you guys help?

New Zealand
Toyota Highlander
8/16/22

Pros: Friendly, helpful and efficient

Cons: Vehicle was a bit untidy inside and out

Australia
Toyota Highlander
8/16/22

Pros: Outside of the above mentioned, car was great and served its purpose well.

New Zealand
Toyota Highlander
7/27/22

Cons: I couldn’t believe they rent 4 wheel drives in Queenstown with no roof rack option? I had to purchase a roof rack to carry my ski gear

China
Toyota Corolla
7/20/22

Pros: The process of pick-up and drop-off cars is simple and efficient. A very patient staff explained and demonstrated in detail how to use the snow chains.

Cons: My family and I arrived at Queenstown airport after 5 pm due to an hour delay in the flight. Unfortunately, the car rental company was closed and we had to take a taxi to the hotel. It would be perfect if the rental car company could provide airport transfers outside of business hours.

Australia
Toyota Aqua
7/4/22

Pros: - Car battery went flat when lights left on. Good turn around time for getting someone to come and jump start car. - Price was good for vehicle. - Car was clean.

Cons: - Unable to speak with person on phone when calling. - Little info provided for shuttle transfer. - Car not ready when arrived to pickup. - Very slow when doing paper work etc. - Did not accept my visa or mastercard. I've hired cars for over about 10yrs and cards never been rejected. Luckily my partner had a credit card. - Unapologetic for poor service.

Australia
Toyota Yaris
6/30/22

Pros: Friendliness and efficiency

Cons: Nothing.

Australia
Toyota Highlander
6/28/22

Cons: That they didnt have the car I booked available for me when I showed up and that I had to return the next day to get the actual car I booked.

New Zealand
Toyota Vitz
6/2/22

Pros: Helpful staff, efficient process

Cons: Having to leave the airport to get the car

New Zealand
Toyota Yaris
6/2/22

Pros: The quick check-in before picking up car.

Cons: We had to get our own way back to airport as the office closed at 5pm.

New Zealand
Toyota Yaris
5/29/22

Pros: The guys were helpful.

Cons: The fact I spent time filling out all the information for checkin the night before and it was not useful. Check in waiting time, waited 20+ minutes in the office as two other parties checked in. The shuttle was the very last shuttle to arrive, even though we called early. Was told 10-15 minutes, waited 35. If these wait times were shorter this place would be a 10/10

Australia
Toyota Vitz
5/28/22

Pros: Friendly reliable service. After inspection of car on drop off, Snap representative stated they would process a full refund of my $2000 deposit.

Cons: The car had a quite a few scratches and chips and a door dent when picking up car, which made us a little nervous whether we would get all of our deposit back.

New Zealand
Toyota Vitz
5/19/22

Pros: Friendly staff

Cons: Time spent picking up the car, staff were very disorganised.

New Zealand
Toyota Vitz
5/17/22

Cons: They asked me to cancel full cover insurance from discover cars..coz they have got their own.. what for pay online then pay again when we collect the car.. i ended up paying two insurances.

New Zealand
Toyota Vitz
5/10/22

Cons: Got a car with dim headlight. Couldnt see ahead at night which nearly killed me and mum :). Went to get the car changed the next day and was told to keep the high beam on? R u serious? Really dangerous and ignorant of potential hazards/accidents. The guy cleaned the headlights saying that it should be fine now. Well, it shouldve been done before u rented out the bloody car, innit? I told ma friends and brother. Was told that you guys should give me a refund for the first 2 nights. Please review

New Zealand
Toyota Vitz
5/10/22

Pros: Guys at the shop were awesome, they do love there job and so good at multi tasking. Explaining things about the car and terms and conditions of car was great.

New Zealand
Toyota Camry Hybrid
5/9/22

Pros: Professional

Cons: None

New Zealand
Toyota Highlander
5/4/22

Pros: Absolutely outstanding!! 👍🏽👍🏽👍🏽👌👌👌

Cons: Fabulous and easy!!

New Zealand
Toyota Yaris
5/2/22

Pros: Friendly team and great support

New Zealand
Toyota Rav4
4/21/22

Pros: Car itself

Cons: Distance from airport & busy time with bottle neck at pick up & drop off

New Zealand
Toyota Yaris
4/19/22

Pros: Reception staff at Queenstown very attentive

New Zealand
Toyota Aqua
4/18/22

Pros: Team were quick to respond and resolve issues .

Cons: Nothing, great team

New Zealand
Toyota Yaris
3/17/22

Pros: Greeted very well at airport. Great service at the office. Given an upgrade and it was a Hybrid so that was a real bonus. Wonderful car. So happy with Snap and would recommend to others

Cons: N/A

New Zealand
Toyota Yaris
3/8/22

Pros: Provided relevant insurance

Cons: Nothing to complain about

Canada
Toyota Vitz
2/27/22

Pros: The people.

Cons: I liked everything.

New Zealand
Toyota Vitz
2/27/22

Pros: Very friendly and efficient staff at both ends of the rental. Great little car that drove easily and got us where we wanted with no dramas. Will use Snap again, that’s for sure! Thank you to the team.

New Zealand
Toyota Vitz
2/17/22

Pros: Excellent customer service

New Zealand
Toyota Vitz
2/10/22

Pros: Very helpful and friendly. Would highly recommend and book again next time for sure. THANK YOU RHYS!

Cons: No words. Such an amazing job.

New Zealand
Toyota Vitz
2/9/22

Pros: Service was terrible!. Will not be using Snap again!

Cons: From the start it was bad, from booking online via a 3rd party, I will not trust it again. We got left at the airport and when we tried contacting the rental company it took 20 mins to get a hold of someone and they didn't seem empathetic or reassuring. It seemed chaotic and they didn't know what they were doing.

New Zealand
Toyota Yaris
2/8/22

Pros: I have previously acknowledged the service you have given us - and happy to do it again. Excellent, courteous service from start to finish. Well done. We’ll be back.

Cons: Nothing!

New Zealand
Toyota Corolla
2/6/22

Pros: Friendly staff & clear instructions

Cons: N/A

New Zealand
Toyota Yaris
1/28/22

Pros: Friendly staff

Cons: The wait on both pickup and drop off

New Zealand
Toyota Vitz
1/27/22

Pros: .

Cons: I purchased insurance off Discovercars, when uplifting the car Snap had no record and charged me a second time, no refund given by Snap who stated that I should have rented car directly from them as this happens quite regularly,

New Zealand
Toyota Vitz
1/16/22

Pros: Nothing at all.

Cons: No after hours pickup. Not made clear on the website. First time in travelling regularly for more than 30 years that this has occured. Flights delayed so we were told to "come back and collect the vehicle tomorrow". Simply unacceptable.

New Zealand
Toyota Yaris
1/10/22

Pros: Pick up from the airport

Cons: Nothing

New Zealand
Toyota Corolla
1/10/22

Pros: Very friendly staff, can see that they were short of staff but willing to provide with the best and fast services as they can. Impressed.

Cons: Cleanliness of the vehicle, need to work more on it for the hygiene. Wind screen wipers have to be change ASAP. Car that advertised on the website (discovercars.com) doesn't match the model that I booked, and turn out to be the older model which I not really appreciated.

New Zealand
Toyota Vitz
1/9/22

Pros: Very Buy at the counter but easy and friendly.

Cons: Car was okay.

New Zealand
Toyota Vitz
1/8/22

Pros: The car was good but they charged us yhe price twice and it was really hard to get hold of the representatives. Whenever you call they gave an 0800 number. Theres always, a long queue and its, a tiny office in Queenstown.

Cons: Customer services. Charged the amount twice. Had to call again and again to get the refund.

New Zealand
Toyota Vitz
1/8/22

Cons: Insurance set up between discover cars and snap

New Zealand
Toyota Aqua
1/7/22

Pros: Easy pickup once I was in the office

Cons: Too understaffed, creating delays at drop off - NO ONE ANSWERED MY PHONECALLS!!! I paid more than what Imwas quoted, without a clear explanation why.

New Zealand
Toyota Vitz
1/6/22

Pros: Everything! Pick up was prompt, customer service was excellent and drop off was easy! The vehicle was suitable to our needs and super efficient which is exactly what we required!

Cons: Nothing to add

New Zealand
Toyota Vitz
1/1/22

Cons: Too many unneccassery charges.I had dropped the car within the normal hrs but was still charged for out of hrs services

New Zealand
Toyota Corolla
12/27/21

Pros: Friendly and supportive team

New Zealand
Toyota Vitz
12/26/21

Cons: The insurance issue was a shambles. Despite buying insurance through Discover, Snap did not recognise this and as such they wanted a $2000 bond. This needs to be sorted out between Discover and Snap. Consequently I will never go with Discover again and have told friends and colleagues to steer clear

New Zealand
Toyota Vitz
12/15/21

Cons: Could not get hold of Snap manager and had to hire a car from another company

New Zealand
Toyota Vitz
12/4/21

Pros: Overall great experience

New Zealand
Toyota Aqua
11/30/21

Pros: Friendly and sense of humor

Cons: All of it

New Zealand
Toyota Vitz
11/30/21

Pros: Please highlight / make more visible that the Queenstown desk is not at the airport.

Cons: The representative was working alone and very busy. He was doing a great job

New Zealand
Toyota Vitz
11/24/21

Pros: The staff very friendly and helpful.

Cons: No airport drop off as there office hours are 8am - 5pm where my flight was at 8.25 lucky there were others there dropping off there rentals and we all caught a taxi to the airport

New Zealand
Toyota Vitz
11/22/21

Pros: staff was already at the airport to pick us up, and they are very friendly and kind

New Zealand
Toyota Corolla
11/11/21

Pros: Easy quick friendly service, 100% better then service provided to me by discovery cars

Cons: Snap rentals is good

New Zealand
Toyota Vitz
11/6/21

Pros: Really friendly, great service.

Cons: The website pick up was difficult to use

New Zealand
Toyota Aqua
11/6/21

Pros: friendly staff, great service. awesome car (got a free upgrade) pick up drop off service

Cons: not much that I can think of

New Zealand
Toyota Vitz
10/27/21

Pros: Friendly guys

Cons: I have no idea what I did not like about the service

New Zealand
Toyota Vitz
10/19/21

Pros: Great staff very helpful

Cons: NA

New Zealand
Toyota Vitz
10/16/21

Pros: Friendly staff

Cons: Car was quite worn out

New Zealand
Toyota Vitz
10/11/21

Pros: Overall fast and efficient service, staff were very friendly and helpful and gave excellent advice.

Cons: There was nobody in the office when we arrived to collect our rental, so we had to walk out to the main work area. The staff working were very friendly about it, but we did feel a bit uncomfortable intruding on the work space, especially during Level 2 restrictions.

New Zealand
Toyota Vitz
10/10/21

Pros: Nothing in particular

Cons: The person at the desk had an attitude that suggested they really didn't give a toss about the deposit we made or the terms of the online booking.

New Zealand
Toyota Vitz
9/24/21

Pros: fast, friendly and economical.

Cons: we had to pay extra for bus to take us from Queenstown to the airport to pick the vehicle up. It would be good if there was a pickup point in the city too.

New Zealand
Toyota Yaris
9/24/21

Pros: They’re were super easy to deal With and had great people Skills

Cons: Noting at all they were great

New Zealand
Toyota Vitz
9/14/21

Pros: Awesome customer service. Friendly staff especially the guy from Europe who dropped us of to the airport. Lovely chap

New Zealand
Toyota Vitz
8/23/21

Pros: The service agent was amazing and explained everything great. Was very helpful.

Cons: Due to the lockdown we were unsure on what was happening with the car, a little more information would have helped but very understandable.

New Zealand
Toyota Corolla
8/18/21

Pros: Snap rentals were very good

Cons: Fast efficient and friendly. recommended places to go, see and eat

New Zealand
Toyota Vitz
8/17/21

Cons: The car was in poor condition.

New Zealand
Toyota Vitz
8/11/21

Pros: It was ok.

Cons: Time taken while booking and the experience while booking with online discover was not great.

New Zealand
Toyota Corolla
8/11/21

Pros: Staff were very pleasant and patient in challenging circumstances.

Cons: Car was poorly vacuumed inside.

New Zealand
Toyota Corolla
8/6/21

Pros: Great service, efficient snd friendly. Happy with our car.

New Zealand
Toyota Yaris
8/6/21

Pros: Friendly staff

Cons: The car needed its windscreen replaced and dashboard glass was misted

New Zealand
Toyota Vitz
8/5/21

Pros: Nothing

Cons: Took 1.75 hours for them to pick us up and drive away with a sub optimal, car (that would not have passed a warrant). Chewing gum smeared on seat belt, car rattled and there wasn’t even a hub cap on one wheel! The interior rear vision mirror was cracked.

New Zealand
Toyota Corolla
7/30/21

Cons: First car was an older model which I took back .. they replaced it with a newer one no hassles which was good .. paying 30 for a taxi to get yo airport was not ideal I will go with an on-site rental next time

Australia
Toyota Corolla
7/26/21

Cons: Rear tires were bold, whippers worn out

New Zealand
Toyota Yaris
7/22/21

Pros: The guys in Queenstown was great. the car was satisfactory

Cons: The drop off was less than poor from calling to ask about the return which took 30 mins for a response to being told to catch an uber from the airport. NB we had to call 2 ubers as one showed up and did not want to take the 4 people and 3 bags,

Malaysia
Toyota Aqua
7/20/21

Pros: Overall still acceptable

Cons: Not so satisfied with the after sale service.

New Zealand
Toyota Vitz
7/20/21

Pros: Drop off and pick up

Cons: Insurance scam

New Zealand
Toyota Aqua
7/18/21

Cons: The pick up time was too long. Only one person at the desk, Attending multiple customers. Lost almost an hour for pickup.

New Zealand
Toyota Yaris
7/17/21

Pros: Nothing

Cons: Most thibgs

New Zealand
Toyota Vitz
7/11/21

Pros: Everything was so easy, they picked us up and dropped us back at airport on our return

New Zealand
Toyota Corolla
7/9/21

Pros: Everything was fantastic. Great communication & very helpful.

New Zealand
Toyota Vitz
7/1/21

Pros: It was simple and affordable

Cons: Our car was missing a few parts when we got it but these were only cosmetic and we found it funny that the was a go-pro mount on the roof and thought the two may have been related

New Zealand
Toyota Yaris
7/1/21

Pros: Fast and efficient.

Cons: Nothing, everything was great.

New Zealand
Toyota Corolla
6/24/21

Pros: Snap rentals were great, but do not use the insurance offered by Discover cars

Cons: The insurance company is a scam. Sort out insurance when booking the car when you pick up the car.

New Zealand
Toyota Yaris
6/18/21

Pros: Nice and friendly and explained everything well

New Zealand
Toyota Vitz
6/9/21

Cons: The provided car had non-English menu on the radio, it was not easy to set up and use it.

New Zealand
Toyota Corolla
6/5/21

Cons: Car was dirty and had damage the drive was ok, but disapointed paid extra pre day for an upgrade.

New Zealand
Toyota Vitz
6/2/21

Pros: nothing

Cons: bad service

New Zealand
Toyota Yaris
5/25/21

Pros: The whole experience was quite effortless and price extremely competitive.Friendly and attentive service, prompt pickup and drop off at airport by snap shuttle......modern clean and tidy car and really flexible with drop off time due to a flight departure delay.Would highly recommend SNAP RENTALS and use them again 110%!!!

New Zealand
Toyota Yaris
5/16/21

Pros: Prompt and helpful, shuttle service on time.

Cons: All good.

Australia
Toyota Yaris
5/1/21

Cons: Very slow checkin. Not good value for money - worse car I’ve rented

New Zealand
Toyota Aqua
4/29/21

Pros: Good price especially for a hybrid. Friendly drivers that transfer you. Car ran very well.

Cons: Had to ring twice to picked up from airport (you get transferred from Queenstown Airport to car rental location). Took over 45 minutes despite being 5 minutes down the road. Could see other companies coming back and forth at least twice. Very busy at the place. Perhaps they need an extra person on the desk as she was run off her feet. There was a drink bottle from previous user in our car which makes me wonder how well cleaned it was

New Zealand
Toyota Yaris
4/29/21

Pros: pick up and drop off.

New Zealand
Toyota Vitz
4/14/21

Cons: Customer service could have been a little happier

New Zealand
Toyota Vitz
4/11/21

Pros: Easy and friendly staff

Cons: Nothing

New Zealand
Toyota Corolla
3/27/21

Pros: Easy - good insurance options - very well priced

New Zealand
Toyota Aqua
3/24/21

Cons: Took quite a while for pickup van to take us back to airport.

New Zealand
Toyota Corolla
3/15/21

Cons: Hard to find. Car only 3/4 full on pick up and we left it full when we dropped it off. Car not clean on inside or outside.

New Zealand
Toyota Vitz
3/8/21

Pros: Friendly people, really helpful

New Zealand
Toyota Yaris
3/5/21

Pros: Nothing

Cons: Good people

New Zealand
Toyota Vitz
3/5/21

Pros: Price friendly team

Cons: Had to wait for the car as it wasn't ready when they collected us from airport

New Zealand
Toyota Aqua
3/5/21

Pros: Easy fast and cost effective

New Zealand
Toyota Corolla
2/27/21

Pros: efficient

Cons: no comment

New Zealand
Toyota Yaris
2/24/21

Pros: friendly staff and very easy

New Zealand
Toyota Vitz
2/16/21

Pros: Friendly staff .

Cons: Needed a bit more instructions about Navigation system.

New Zealand
Toyota Vitz
2/8/21

Pros: Fast and friendly

Cons: Everything perfect

New Zealand
Toyota Vitz
2/6/21

Pros: Total misleading car rental service, when requesting a refund they play dumb! Will not recommend to anyone. Still waiting for my refund!!!

Cons: They were excellent

New Zealand
Toyota Vitz
1/31/21

Pros: Customer service

Cons: Car was bad

New Zealand
Toyota Corolla
1/25/21

Pros: Awesome team.

Cons: Was the upgrade really an upgrade?

New Zealand
Toyota Aqua
1/23/21

Pros: Very friendly and acomodating

Cons: None

New Zealand
Toyota Aqua
1/22/21

Pros: Easy rental company. Very friendly staff and quick service

New Zealand
Toyota Aqua
1/8/21

Pros: Price and Airport pick up and drop

Cons: Contact center call wait time and when asked for an extension ... the per day charge quoted was 95$

New Zealand
Toyota Corolla
1/6/21

Pros: Price, Friendly staff

Cons: Cleanliness of the car.

New Zealand
Toyota Aqua
1/3/21

Pros: pick up from airport

Cons: car sligthly dirty

New Zealand
Toyota Yaris
12/25/20

Pros: The ease of the whole booking.

Cons: Nothing

New Zealand
Toyota Vitz
12/22/20

Pros: Good price, nice car, free upgrade

Cons: Some distance from airport, so time lost in pick up and drop off.

New Zealand
Toyota Yaris
12/18/20

Pros: Great friendly service

Cons: Liked it all

New Zealand
Toyota Corolla
12/15/20

Pros: Friendly staff provided helpful service

New Zealand
Toyota Vitz
12/14/20

Pros: Fantastic team and super helpful

New Zealand
Toyota Corolla
11/17/20

Pros: Friendly and efficient

Cons: no problems at all

New Zealand
Toyota Vitz
11/16/20

Pros: Very friendly positive rep

New Zealand
Toyota Corolla
11/13/20

Pros: They were friendly

Cons: The car business was to far from the airport. The car was in bad condition, it took too long to get picked up and dropped off.

New Zealand
Toyota Aqua
11/2/20

Pros: Fast, efficient, friendly service from all staff we encountered. Car was clean and tidy and the price was very competitive. Would definitely goto Snap again.

Cons: They need bigger pick ups van because they have more customers than the other companies.

New Zealand
Toyota Aqua
11/1/20

Pros: Convenient to deal with and friendly reps

New Zealand
Toyota Aqua
11/1/20

Pros: Great customer service and friendly staff.

New Zealand
Toyota Vitz
11/1/20

Cons: Not receiving refund ended up paying $200 of insurances. When also picked up by snap we were 1st waiting in line, we waiting patiently for bags to be put in back of van, a lot of other customers jumped in and took all the seats. There was one left so I went with bags and had to leave the rest of family ( husband and 2 young kids behind). I have always had good experience with rental car places. But have to say this was the worst and sad it was in the country I leave in.

New Zealand
Toyota Aqua
10/31/20

Pros: Very fast and nice

Cons: Its good services

New Zealand
Toyota Corolla
10/27/20

Pros: Excellent staff, friendly, knowledgeable.

Cons: Relatively long time wait to be picked up from the airport.

New Zealand
Toyota Vitz
10/27/20

Pros: Helpful getting insurance advice

Cons: It took a while before we were served

New Zealand
Toyota Vitz
10/23/20

Cons: Waited a long time at airport for pick up by shuttle.When it arrived it took along time to get paper work done even though I had prepaid ect online weeks in advance.

New Zealand
Toyota Vitz
10/22/20

Pros: Fast picking up and dropping off

Cons: The lady who did the documents was rude, asked to add a friend to the car told she couldn’t discuss that then. Car was filthy, very dusty and unpleasant- clearly not been cleaned in a long time- concerning given our current situation with COVID.

New Zealand
Toyota Vitz
10/21/20

Pros: Very efficient and friendly

New Zealand
Toyota Corolla
10/13/20

Pros: Staff very friendly

Cons: Waiting at airport for pickup

New Zealand
Toyota Vitz
10/7/20

Pros: Very friendly and efficient

New Zealand
Toyota Vitz
9/24/20

Pros: quick & friendly

Cons: car cleanliness

New Zealand
Toyota Vitz
8/13/20

Pros: Well priced!!

Cons: Office was so dirty, just a clean up would make a world of difference

New Zealand
Toyota Aqua
8/11/20

Cons: i didnt get the rental i was expecting but the guys were accommodating. I was afforded another car at a discount rate

New Zealand
Toyota Yaris
8/10/20

Pros: Easy once you arrive at the rental place

Cons: Annoying not being directly at airport, wasn't clear that you needed to leave the airport to get the car

New Zealand
Toyota Aqua
8/9/20

Pros: They were nice and efficient

Cons: Nothing

New Zealand
Toyota Aqua
8/7/20

Pros: Quick and easy

New Zealand
Toyota Corolla
8/3/20

Pros: Friendly staff especially the tall young guy. Unfortunately we didn't take note of his name

Hong Kong
Toyota Yaris
7/29/20

Pros: Friendly staff who answer all of my questions Rapid email replies

New Zealand
Toyota Yaris
7/28/20

Pros: Staff and value and nice tidy car

Cons: Having to actually pay the $2000 on my CC then get a reimbursement. Other companies just put a hold on the funds.

New Zealand
Toyota Aqua
7/26/20

Pros: Cost efficiencies

Cons: Good service but need an office to make the guest comfortable

New Zealand
Toyota Corolla
7/23/20

Pros: Time taken on pick up

New Zealand
Toyota Vitz
7/22/20

Pros: Great customer service, they boys are awesome

New Zealand
Toyota Corolla
7/22/20

Pros: They were very flexible and friendly plus willingly gave us recommendations to make our journey easier and stress less.

New Zealand
Toyota Corolla
7/21/20

Pros: Very friendly and efficient. Car was good. Cheap.

Cons: Did not communicate with us about our arrival time despite providing flight details, when we arrived they were closed and we had to use two expensive taxis to get from the airport and back to pick up the car in the morning. There was no communication with us, there was no after hours contact details and there was little in the way of apology. I am very unimpressed with this situation.

New Zealand
Toyota Corolla
7/20/20

Pros: Excellent service and friendly staff. Quick pick up and return. Would rent from smap again.

New Zealand
Toyota Vitz
7/18/20

Cons: The pick up address for Queenstown was wrong.

New Zealand
Toyota Yaris
7/16/20

Pros: Everything

Cons: Nothing

New Zealand
Toyota Vitz
7/15/20

Pros: There were quick

New Zealand
Toyota Yaris
7/10/20

Pros: The customer service pick up & drop off was good

Cons: Cars weren't cleaned adequately, asked to change our vehicle. Need to update the address for google maps we had a hard time finding htem for drop off.

France
Toyota Vitz
7/9/20

Pros: efficient / clean car, cheap, perfect

New Zealand
Toyota Vitz
7/2/20

Pros: All goood!

Cons: No ice chains provided, although we were trained on how to use.

Estonia
Toyota Corolla
3/30/20

Pros: Fast service.

Cons: Few drop-off locations. Would be good if car can be left at ferry port in Picton or Wellington. Due coronavirus I got stuck and towing is extremely expensive.

Australia
Toyota Vitz
3/21/20

Pros: Very efficient

Cons: Nothing

Most Popular Car Rental Deals

Queenstown Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$55.01 per day
Queenstown Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$55.01 per day
Queenstown Airport
Standard Van
Toyota Hiace or similar
Toyota Hiace
  • 10
  • 2
  • 5
  • A/C
  • Auto.
Snap
$97.21 per day
Queenstown Airport
Standard Van
Toyota Hiace or similar
Toyota Hiace
  • 10
  • 2
  • 5
  • A/C
  • Auto.
Snap
$97.21 per day
Queenstown Airport
Full-size SUV
Toyota Highlander or similar
Toyota Highlander
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Snap
$110.92 per day
Queenstown Airport
Full-size SUV
Toyota Highlander or similar
Toyota Highlander
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Snap
$110.92 per day
Queenstown Airport
Full-size SUV
Mitsubishi Pajero Sport or similar
Mitsubishi Pajero Sport
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Snap
$131.90 per day
Queenstown Airport
Full-size SUV
Mitsubishi Pajero Sport or similar
Mitsubishi Pajero Sport
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Snap
$131.90 per day
The above prices are only approximate and were last updated at 2:16 AM on 12/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1120.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Premium Location fee, Free modifications, State Tax.
Rate excludes
An administrative charge of 2 % will apply for payments made using the following card(s) MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
In addition to documents mentioned previously, the customer will need the following: valid driver license, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
It is possible to pay and leave the deposit only with the following payment methods: American Express, MasterCard credit card, VISA credit card.
An administrative charge of 2 % will apply for payments made using the following credit card(s): MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.

Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is allowed.
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

Top Suppliers at Queenstown Airport

Ezu Car Rental
Exceptional 9.5 / 1,425 reviews
+64212863456
7 Sutherland Lane, Frankton, Queenstown 9300
$36 - $124
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Mode Car Rentals
Exceptional 9.2 / 486 reviews
+64039744340
Unit 1, 26 Glenda Drive, Frankton, Queenstown
$43 - $130
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
SIXT
Exceptional 9.2 / 171 reviews
+6437774110
Domestic Arrivals Hall Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$51 - $141
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Hao Rentals
Hao Rentals
Exceptional 9.2 / 123 reviews
+6434281588 / +64212244422
1A/38 Glenda Drive, Frankton, Queenstown 9300
$46 - $58
Working hours
Mon:08:00-17:59
Tue:08:00-17:59
Wed:08:00-17:59
Thu:08:00-17:59
Fri:08:00-17:59
Sat:08:00-17:59
Sun:08:00-17:59
Ezi Car Rental
Ezi Car Rental
Exceptional 9.2 / 50 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Queenstown Airport, Queenstown
$88 - $167
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:00-20:00
Sun:08:00-21:30
Yes Rentals
Exceptional 9 / 1,038 reviews
+6434202878 / +6492171001
43 Brookes Road, Frankton, Queenstown 9371
$49 - $112
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Discount Car Rentals New Zealand
Exceptional 9 / 1,037 reviews
+64092754085 / +64224055259
121 Glenda Drive,Frankton,Queenstown 9300
$32
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Alamo
Very good 8.9 / 141 reviews
+6498703330
Queenstown Airport, Sir Henry Wigley Dr, Frankton, Queenstown 9300
$63 - $98
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Thrifty
Very good 8.9 / 59 reviews
+64800737070
Sir Henry Wigley Drive, Frankton, Queenstown 9348, New Zealand
$149 - $208
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Rentalcars247
Very good 8.8 / 303 reviews
+6498693318
2/13 Red Oaks Drive
$27 - $52
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Go Rentals
Very good 8.8 / 122 reviews
+6434414340 / +6499741598
Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$66 - $68
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Hertz
Very good 8.7 / 127 reviews
+64034424106
Queenstown Airport, Sir Henry Wigley Drive, Frankton, Queenstown 9300
$136 - $223
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Ace Rental Cars
Ace Rental Cars
Very good 8.7 / 8 reviews
0800502277
50 Grant Road, Frankton
$67 - $94
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-17:00
EV Hire
Very good 8.6 / 106 reviews
+6492171001
43 Brookes Road, Frankton, Queenstown, 9371
$21
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Budget
Very good 8.5 / 6 reviews
6434423450
Terminal Building
$86 - $164
Working hours
Mon:08:00-21:15
Tue:08:00-21:15
Wed:08:00-21:15
Thu:08:00-21:15
Fri:08:00-21:15
Sat:08:00-21:15
Sun:08:00-21:15
yesaway
Very good 8.4 / 244 reviews
+64211988293 / +64800800338
77 Glenda Drive Frankton Queenstown
$35 - $249
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Jucy
Very good 8.4 / 176 reviews
+6493744360 / 0800399736
52 Grant Road, Frankton, Queenstown 9300, New Zealand
$60 - $61
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Routes Car Rental
Routes Car Rental
Very good 8.4 / 18 reviews
+64034425887
Sir Henry Wigley Drive, Frankton, Queenstown 9300
$63 - $132
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Enterprise
Very good 8.3 / 5 reviews
+64034414637
SIR HENRY WIGLEY DRIVE, QUEENSTOWN
$74 - $99
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Europcar
Very good 8.2 / 99 reviews
+64034425887
Queenstown 9300, New Zealand
$63 - $351
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Dollar
Dollar
Very good 8.1 / 5 reviews
+640800243789
Sir Henry Wigley Drive, Frankton, Queenstown 9348
$82 - $110
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Avis
Avis
Average 7.9 / 2 reviews
6434423808
Airport Dr
Working hours
Mon:08:00-21:15
Tue:08:00-21:15
Wed:08:00-21:15
Thu:08:00-21:15
Fri:08:00-21:15
Sat:08:00-21:15
Sun:08:00-21:15
Firefly
Firefly
Average 7.7
034424106
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Surprice
Surprice
Average 7.6
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Flexways
Flexways
Average 7.5
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
$208 - $218
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Average 7.4 / 33 reviews
+64034425887
TERMINAL BUILDING
$71 - $346
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
U-Save
Average 7.3 / 111 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$45
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
NUCarrentals
Below average 6.7 / 29 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00