Queenstown Airport (ZQN), Queenstown, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Europcar at Queenstown Airport

Queenstown 9300, New Zealand
0064 034 425 887
Pick-up instructions
Car rental center in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Kia Cerato
February 20, 2024

Pros: Friendly staff

Cons: Nil
Australia
Kia Sorento
November 26, 2023

Pros: Great range of cars. Friendly staff.
Australia
Suzuki Vitara
October 15, 2023

Pros: very handy being located at the airport. friendly efficient staff great car

Cons: interior of the car could have been cleaned more thoroughly.
Australia
Kia Sportage
July 28, 2023

Pros: Car was dirty on the outside, there was no water in the car. I paid for full coverage no excess insurance, however on collection Europcar informed us that the insurance we took was for third party and if we had an issue/accident we would have to pay $4900 to Europcar and claim the same from Discovery cars.
New Zealand
Ford Ranger
June 28, 2023

Pros: Was excellent and exactly what I discussed we agent

Cons: Not
New Zealand
Ford Ranger
June 5, 2023

Cons: The drop off was hard to find
New Zealand
Suzuki Vitara
May 25, 2023

Pros: As usual customer focused .

Cons: Money back my security deposit 200 dollar not yet received
New Zealand
Peugeot 2008
May 20, 2023

Cons: I selected different SUV and when asked they said they never had that brand in their fleet. If you do not have it at all then please do not advertise. They play smartly by writing “or similar”, happened twice with me.
New Zealand
Kia Sportage
May 10, 2023

Pros: The upgrade was great!

Cons: The unwillingness to honor the discover cars agreement ie drop off location via ferry .
New Zealand
Suzuki Swift
April 22, 2023

Pros: clean new car

Cons: drop office office closed at 5pm friday
New Zealand
Ford Ranger
March 13, 2023

Pros: Car was reliable.

Cons: Customer service were inflexible when trying to rectify a mistake not of our making. Representative at pickup clearly did not enjoy their job. Would not book Europcar through a third party ever again.
Australia
Mitsubishi Outlander
March 5, 2023

Pros: Not a lot.

Cons: I didn't like being bullied into agreeing to charges being added to the Hire agreement in excess of $800 above the pre-confirmed, fully insured agreement price. They refused a cash payment insisting on use of my credit card. They refused to allow the car to be dropped off at my ultimate destination, Auckland, from Queenstown. No prior knowledge of this restriction, no ferry crossings. I was forced to alter our travel plans to suit their requirements. The re-issue of a car in Wellington was delay
Australia
Kia Stonic
January 27, 2023

Pros: Friendly, professional and supportive of the vehicle required for our travel.

Cons: The vehicle windscreen was not cleaned, or washed upon collection. Lots of bugs left on the windscreen.
Australia
Mitsubishi Outlander
January 9, 2023

Pros: Picking up car can be more efficient if desk can be manned by one more person
Australia
Ford Everest
January 4, 2023

Pros: Really happy with the car we received
New Zealand
Mitsubishi Outlander
November 9, 2022

Pros: There was nothing I like about the Europcar
Australia
Mitsubishi Outlander
October 31, 2022

Pros: Lady at the desk was very friendly. Car was clean and new.

Cons: We hired a baby seat and upon arrival at the car it was shoved in the back seat and not installed when we were promised weeks in advice that it would be installed. They proceeded to tell us that we do not install the seats for you. Also the seat was disgusting. Dusty, old and looked like it hadn’t been used in 10 years. There was no way we could put our 7 month old in this disgusting chair. How anyone could actually think is ok is beyond me. We had to call up a car seat company to help.
New Zealand
Kia Cerato
October 19, 2022

Pros: Car was awesome, almost new. Cheap to run.

Cons: Long wait at desk to pick up car. 45 minutes, should have been 2 people working. Not one
New Zealand
Mitsubishi Outlander
October 14, 2022

Pros: The customer service was amazing. I missed his name but he was very happy and friendly.
Australia
Ford Ranger
September 14, 2022

Cons: Booked with child car seats and snow chains, but when I picked up the car they were not installed and needed to wait for them to be fitted
New Zealand
Kia Cerato
August 26, 2022

Pros: handy

Cons: The extra charge at 7.30pm
New Zealand
Suzuki Vitara
April 28, 2022

Pros: Quick, easy

Cons: Expensive
New Zealand
Mitsubishi ASX
March 16, 2022

Pros: They upgraded our rental cars free of charge when the models we booked weren’t available

Cons: Nothing
New Zealand
Mitsubishi Outlander
February 27, 2022

Pros: Courteous,Efficent.No problems.

Cons: Nothing
New Zealand
Kia Cerato
February 18, 2022

Pros: Computer system was down and a large group ahead of us but the representative gave a complimentary upgrade in recognition of our patience - much appreciated :)
New Zealand
Ford Ranger
May 3, 2021

Pros: Loved my Ute, awesome condition and price. The service fr staff was friendly and efficient! I would rent from here again!
New Zealand
Ford Ranger
November 18, 2020

Pros: Attentive, cheerful, friendly, helpful.

Cons: It was excellent
New Zealand
Toyota Corolla
July 15, 2020

Pros: Was easy to find except the airport where their desk is closes at 5pm, luckily someone was able to let me in and the agent had left a message on board with a cell number.

Cons: Rental desk is within another airport building which closed at 5pm, was pure luck there was another person at one of the other desks that was able to catch their attention and let me in.
New Zealand
Holden Trax
July 13, 2020

Pros: Nothing in particular

Cons: Being blamed for existing scratches on car
New Zealand
Holden Trax
July 8, 2020

Pros: We are very disappointed for your service
Australia
Toyota Highlander
August 30, 2019

Pros: Friendly desk person

Cons: Wrong car seat installed and was not able to be changed
Australia
Toyota Rav4 4x4 Aut.
June 17, 2019

Cons: poor customer service
India
Toyota Corolla Sedan
April 4, 2019

Pros: The staff was helping plus the car (even though not the promised one) was clean and in good condition

Cons: As mentioned above, giving customer the wrong car is seriously unprofessional. Further I didn't have an option to change it to a sedan once I saw the car even if it meant paying additional amount since you didn't have any.
New Zealand
Ford Ranger
March 18, 2019

Pros: The muslin lady at the counter was so lovely an gave professional help
United States of America (USA)
Toyota Corolla Sedan
March 13, 2019

Pros: Very efficient, great car
New Zealand
Toyota Highlander
August 30, 2018

Cons: Car smelled of fish and BO. The chains pre booked
New Zealand
Toyota Corolla Sedan
July 28, 2018

Pros: we waited for the car to be cleaned but we where given a up grade. thanks.
United States of America (USA)
Holden Barina
June 7, 2018

Pros: It was quick and efficient, especially when I found the car they initially tried to give me had a flat tire in the car park.

Cons: It was much more expensive compared to the car I rented from Auckland through a different rental-finding service and different rental company the week before. Also disappointed the office was closed when I dropped the car off, because the rental company is claiming damages. If they were made while in my possession, I didn't realize, and having someone present to check the car in would've alleviated this stress.
Show more

Most Popular Car Rental Deals

Queenstown Airport
Intermediate
Ford Puma or similar
Ford Puma
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$38.07 / per day
Queenstown Airport
Compact SUV
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$42.14 / per day
Queenstown Airport
Compact
Suzuki Swift or similar
Suzuki Swift
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$42.53 / per day
Queenstown Airport
Full-size SUV
Kia Sorento or similar
Kia Sorento
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$74.76 / per day
Queenstown Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$74.76 / per day
Queenstown Airport
Standard SUV
Ford Ranger or similar
Ford Ranger
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$74.76 / per day
Queenstown Airport
Full-size SUV
Kia Sorento or similar
Kia Sorento
  • 5
  • 3
  • 5
  • Auto.
Europcar
$74.90 / per day
Queenstown Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$76.18 / per day
Queenstown Airport
Intermediate SUV
Mitsubishi Eclipse or similar
Mitsubishi Eclipse
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$77.71 / per day
Queenstown Airport
Standard SUV
Ford Ranger or similar
Ford Ranger
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$77.95 / per day
Queenstown Airport
Intermediate SUV
MG HS or similar
MG HS
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$84.13 / per day
Queenstown Airport
Standard SUV
Jeep Compass or similar
Jeep Compass
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$85.29 / per day
The above prices are only approximate and were last updated at 21:33 on 2024-04-17. Prices may vary based on the booking dates, length of rental, and car class.

Queenstown Airport (ZQN), Queenstown, New Zealand

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 2495.00), Airport surcharge, VAT (value added tax), Free modifications.
Rate excludes
An administrative charge of 2.24 % will apply for payments made using the following card(s) MasterCard, Visa, American Express.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.

The following surcharges may apply: Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
For certain car groups, minimal rental age is 25 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, flight information, full G driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is forbidden.
Details are available from the car rental company's reservation office.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 21:30
Tue:  08:00 - 21:30
Wed:  08:00 - 21:30
Thu:  08:00 - 21:30
Fri:  08:00 - 21:30
Sat:  08:00 - 21:30
Sun:  08:00 - 21:30

Top Suppliers at Queenstown Airport

SIXT
SIXT
Exceptional 9.2 / 165 reviews
+6437774110
Domestic Arrivals Hall Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$28 - $104
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Ezi Car Rental
Ezi Car Rental
Exceptional 9.2 / 36 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Queenstown Airport, Queenstown
$41 - $97
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:00
Sun:08:00-21:30
Rentalcars247
Rentalcars247
Very good 8.9 / 267 reviews
+6498693318
2/13 Red Oaks Drive
$24 - $36
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Alamo
Alamo
Very good 8.9 / 135 reviews
+6498703330
Queenstown Airport, Sir Henry Wigley Dr, Frankton, Queenstown 9300
$34 - $100
Thrifty
Thrifty
Very good 8.9 / 53 reviews
0800737070
Airport Ave, Frankton
$42 - $228
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Snap
Snap
Very good 8.8 / 544 reviews
+640800288699 / +6492752438
5 Glenda Drive, Frankton, Queenstown
$33 - $100
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Hertz
Hertz
Very good 8.8 / 126 reviews
+64034424106
Queenstown Airport, Sir Henry Wigley Drive, Frankton, Queenstown 9300
$47 - $280
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Go Rentals
Go Rentals
Very good 8.8 / 116 reviews
+6434414340 / 0508246984
Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$31 - $79
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Discount Car Rentals New Zealand
Discount Car Rentals New Zealand
Very good 8.7 / 854 reviews
+64092754085 / +64224055259
121 Glenda Drive,Frankton,Queenstown 9300
$34 - $48
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Ace Rent a car
Ace Rent a car
Very good 8.6 / 8 reviews
0800502277
50 Grant Road, Frankton
$56 - $82
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-17:00
Mode Car Rentals
Mode Car Rentals
Very good 8.5 / 438 reviews
+64039744340
Unit 1, 26 Glenda Drive, Frankton, Queenstown
$29 - $43
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Jucy
Jucy
Very good 8.5 / 157 reviews
+6493744360 / 0800399736
52 Grant Road, Frankton, Queenstown 9300, New Zealand
$27 - $32
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
EV Hire
EV Hire
Very good 8.5 / 98 reviews
+6492171001
43 Brookes Road, Frankton, Queenstown, 9371
$20
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Budget
Budget
Very good 8.5 / 6 reviews
6434423450
Terminal Building
$44 - $107
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
yesaway
yesaway
Very good 8.4 / 242 reviews
+64211988293 / +64800800338
77 Glenda Drive Frankton Queenstown
$27 - $190
Working hours
Mon:09:00-17:30
Tue:09:00-17:30
Wed:09:00-17:30
Thu:09:00-17:30
Fri:09:00-17:30
Sat:09:00-17:30
Sun:09:00-17:30
Routes Car Rental
Routes Car Rental
Very good 8.3 / 15 reviews
+64034425887
Sir Henry Wigley Drive, Frankton, Queenstown 9300
$38 - $79
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Enterprise
Enterprise
Very good 8.1 / 4 reviews
+64034414637
SIR HENRY WIGLEY DRIVE, QUEENSTOWN
$35 - $101
Ezu Car Rental
Ezu Car Rental
Very good 8 / 1,309 reviews
+64212863456
234 Glenda Drive, Frankton, Queentown
$22 - $231
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Yes Rentals
Yes Rentals
Very good 8 / 953 reviews
+6434202878
43 Brookes Road, Frankton, Queenstown 9371
$16 - $125
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Avis
Avis
Good 7.8 / 2 reviews
6434423808
Airport Dr
$54 - $95
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Dollar
Dollar
Good 7.7
0800243789
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Firefly
Firefly
Good 7.7
034424106
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
National
National
Good 7.7
+64034414637
Sir Henry Wigley Drive
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Hao Rentals
Hao Rentals
Good 7.6
+6434281588 / +6421873929
1A/38 Glenda Drive, Frankton, Queenstown 9300
$18 - $48
Working hours
Mon:08:00-17:59
Tue:08:00-17:59
Wed:08:00-17:59
Thu:08:00-17:59
Fri:08:00-17:59
Sat:08:00-17:59
Sun:08:00-17:59
Keddy
Keddy
Good 7.4 / 32 reviews
+64034425887
TERMINAL BUILDING
$38 - $74
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Flexways
Flexways
Good 7.4
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
USAVE
USAVE
Good 7.3 / 111 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$51 - $52
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Surprice
Surprice
Good 7.3
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
NUCarrentals
NUCarrentals
Satisfactory 6.7 / 29 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
  1. Car Rental
  2. New Zealand
  3. Queenstown
  4. Queenstown Airport
  5. Europcar
 
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