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NUCarrentals at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly and happy to assist.
Cons: Unorganised, rep wasn't there when I dropped off the car, payment was misleading and confusing. Car wasn't even checked over for marks/scratches etc.
Cons: the guy we returned the car to texted and asked for my credit car number after dropping the car off!
Pros: Was on time
Cons: Nothing .
Cons: service is on very low level
Pros: Easygoing and prices are good.
Pros: Didn’t realise discovercars was a third party agent I paid all the insurance asked for then when I got to Queenstown was informed I needed to pay extra $150 insurance or anything wrong with car $3200 would be taken out of my account instantly would definitely not use again
Cons: I didn’t like that I was charged twice. I didn’t like that “Scotties “ knew nothing about the first payment and also charged me significantly more than I agreed too. Shocking service. Definitely wouldn’t recommend this company.
Pros: Hassle free
Pros: There was only 1 guy on, seemed like he was doing the pick up- drop off of the cars as well as handling the reception desk. He was super chill & although there was some miscommunication he was pretty quick at dealing with the situation
Cons: The communication giving on email was incorrect, the option of the number was not 5 but 4. As instructed I called the rental after getting off my flight to get a free shuttle but that was not the case.
Pros: The guy told us about google maps which was hugely helpful
Cons: it was so far away from the airport and we wernt told that. The shuttle took a long time - not ideal
Pros: Poor communication instruction, phone numbers provided did not connect with agent
Cons: All dashboard instructions were in Chinese
Pros: The person picking me from the airport was really friendly, and provided good tips to do around Queenstown!
Cons: Fast and efficient pick up and drop off.
Pros: Old car but perfect for what we wanted.
Cons: Nothing really
Pros: The staff were efficient, but they are just too busy.
Cons: The car was from the Scotties Rent A Car and all their cars are so old, not in a good condition. I heard many customers having problems with their car. Also there was only one staff at the office serving all the customers, including picking up and dropping off at the airport! So you can imagine how busy the staff was.
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
If the car is returned with a lesser amount of fuel, a refueling charge of 50 USD will be applied + the cost of the missing fuel.