Queenstown Airport (ZQN), Queenstown, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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NUCarrentals at Queenstown Airport

23 Sutherland Lane, Frankton, Queenstown
0064 800 736 825
Pick-up instructions
NU Car Rentals service is provided in cooperation with SCOTTIES Rent A Car. As soon as you exit Customs, please call 0064 0 800 736 825 from any landline and press option 5 for the Queenstown Airport Shuttle. There are a number of phones in the Arrival Hall and no coins are necessary. Calls are free unless you use a mobile phone. You will be directed to the Pick up point, which is a short walk away from the terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

New Zealand
Toyota Estima
September 3, 2023

Pros: Very thankful to you all for lastminute booking and our gratitude to you all for the support. My family were so happy thank you again Wepiha whānau.

New Zealand
Toyota Estima
June 30, 2022

Pros: Friendly and happy to assist.

Cons: Nothing

New Zealand
Toyota Corolla
March 7, 2021

Pros: none

Cons: Unorganised, rep wasn't there when I dropped off the car, payment was misleading and confusing. Car wasn't even checked over for marks/scratches etc.

New Zealand
Toyota Corolla
February 17, 2021

Pros: efficient

Cons: n/a

New Zealand
Toyota Corolla
January 18, 2021

Cons: the guy we returned the car to texted and asked for my credit car number after dropping the car off!

New Zealand
Toyota Corolla
January 14, 2021

Pros: Was on time

Cons: Nothing .

New Zealand
Toyota RAV 4
January 12, 2021

Pros: car

Cons: service is on very low level

Japan
Toyota Corolla
January 12, 2021

Pros: Easygoing and prices are good.

New Zealand
Toyota RAV 4
January 5, 2021

Pros: Didn’t realise discovercars was a third party agent I paid all the insurance asked for then when I got to Queenstown was informed I needed to pay extra $150 insurance or anything wrong with car $3200 would be taken out of my account instantly would definitely not use again

Cons: Nothing

New Zealand
Toyota Corolla
December 28, 2020

Cons: I didn’t like that I was charged twice. I didn’t like that “Scotties “ knew nothing about the first payment and also charged me significantly more than I agreed too. Shocking service. Definitely wouldn’t recommend this company.

New Zealand
Toyota Estima
November 12, 2020

Pros: Hassle free

New Zealand
Toyota Corolla
October 7, 2020

Pros: There was only 1 guy on, seemed like he was doing the pick up- drop off of the cars as well as handling the reception desk. He was super chill & although there was some miscommunication he was pretty quick at dealing with the situation

Cons: The communication giving on email was incorrect, the option of the number was not 5 but 4. As instructed I called the rental after getting off my flight to get a free shuttle but that was not the case.

South Africa
Nissan Tiida
February 13, 2020

Pros: The guy told us about google maps which was hugely helpful

Cons: it was so far away from the airport and we wernt told that. The shuttle took a long time - not ideal

United Kingdom
Toyota Yaris
February 9, 2020

Pros: Poor communication instruction, phone numbers provided did not connect with agent

Cons: All dashboard instructions were in Chinese

New Zealand
Toyota RAV4
August 28, 2019

Pros: Terrible

Cons: Shoddy

New Zealand
Nissan Tiida
May 1, 2019

Pros: The person picking me from the airport was really friendly, and provided good tips to do around Queenstown!

Cons: Fast and efficient pick up and drop off.

New Zealand
Toyota Previa
March 11, 2019

Pros: Old car but perfect for what we wanted.

Cons: Nothing really

Hong Kong
Toyota Previa
February 20, 2019

Pros: The staff were efficient, but they are just too busy.

Cons: The car was from the Scotties Rent A Car and all their cars are so old, not in a good condition. I heard many customers having problems with their car. Also there was only one staff at the office serving all the customers, including picking up and dropping off at the airport! So you can imagine how busy the staff was.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Airport surcharge, Third Party Liability, VAT (value added tax).
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name.
Deposit and deductible policy
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit. The following credit cards issued on the main driver's name are accepted: American Express, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
If the car is returned with a lesser amount of fuel, a refueling charge of 50 USD will be applied + the cost of the missing fuel.
Business hours
Pick-up & Drop-off
Mon:  09:00 - 17:00
Tue:  09:00 - 17:00
Wed:  09:00 - 17:00
Thu:  09:00 - 17:00
Fri:  09:00 - 17:00
Sat:  09:00 - 17:00
Sun:  09:00 - 17:00

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Mon:08:30-17:30
Tue:08:30-17:30
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Routes Car Rental
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Tue:08:30-16:00
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Wed:07:30-22:00
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Avis
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Sun:08:00-21:00
Dollar
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Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Firefly
Firefly
Good 7.7
034424106
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Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
National
National
Good 7.7
98703330
Sir Henry Wigley Drive
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Flexways
Flexways
Good 7.6
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Good 7.4 / 33 reviews
+64034425887
TERMINAL BUILDING
$38 - $105
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Surprice
Surprice
Good 7.4
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
U-Save
Good 7.3 / 111 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$47 - $48
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
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