Queenstown Airport (ZQN), Queenstown, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Go Rentals at Queenstown Airport

Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
0064 34 414 340 / 0508 246 984
Pick-up instructions
Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a white building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Period outside of business hours
Mon:17:01-07:59
Tue:17:01-07:59
Wed:17:01-07:59
Thu:17:01-07:59
Fri:17:01-07:59
Sat:17:01-07:59
Sun:17:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Mitsubishi ASX
February 19, 2023

Cons: Person at drop off was very unhelpful.
Singapore
Mitsubishi Outlander 5+2
November 13, 2022

Pros: Easy to book to car and I was given my choice of car which is really important to me. The car still had the new car smell when we hired it. The car was pretty dirty after 15 days and it is not required to wash the car before returning it.
New Zealand
Mitsubishi Outlander 5+2
October 8, 2022

Pros: Speed of pick up and drop off. Airport location was key, travelling solo with a baby.

Cons: Nothing.
New Zealand
Mitsubishi ASX
October 2, 2022

Pros: Great service

Cons: Price
Australia
Toyota Hiace
September 30, 2022

Pros: Easy transactions No hidden fees

Cons: Had a bit of trouble locating the office as it was outside the terminal building and waited a bit at pick up as staff was very busy. But overall ok.
Australia
Toyota Yaris
September 27, 2022

Pros: very easy pickup and drop off
Australia
Toyota Corolla Sedan
August 30, 2022

Pros: Car could have been cleaner

Cons: I know it is a busy time of the year and all the problems, price was a little high for our time frame Of four days
New Zealand
Toyota RAV4
June 27, 2022

Pros: Very easy booking, very friendly staff at the Queenstown airport. Will definitely use GO rental again.
Australia
Mitsubishi ASX
June 15, 2022

Pros: The staff at pick up were amazing! Very friendly, a warm welcome. Easy to access main office, quick process to pick up car.

Cons: The drop off was a terrible experience. The car had a chipped front window which turned into a crack along the entire front windscreen. Upon drop off, the staff member was very rude (we assumed she was having a bad day, the weather was pretty cold too). We explained the issue and she responded very ignorantly, saying it was our fault if we picked up on the dint after pick up. Thankfully, I zoomed into the initial photos, which clearly showed the damage.
New Zealand
Mitsubishi Outlander 5+2
June 14, 2022

Pros: Good communication

Cons: Excellent Customer service
New Zealand
Toyota Corolla Sedan
February 24, 2022

Pros: Helpful staff

Cons: Quality of baby car seat
New Zealand
Toyota Corolla Sedan
January 3, 2022

Pros: Great communication
New Zealand
Toyota Corolla Sedan
December 25, 2021

Pros: wonderful happy helpfull staff especially on the phone

Cons: All good
New Zealand
Toyota Corolla Sedan
December 16, 2021

Pros: The service desk person was awesome. She was Irish.
New Zealand
Toyota CH-R
August 25, 2021

Pros: Very accomodating

Cons: None.
New Zealand
MG3 Hatchback
May 5, 2021

Pros: Great service

Cons: N.a
New Zealand
Toyota Corolla
October 6, 2020

Pros: Everything was just perfect
New Zealand
Toyota CH-R
March 19, 2020

Pros: GO has a mobile phone app which is very useful. I can pre check-in while I was not even in the city which I picked up the rental. After I landed and collected my baggages, I used the app to order the shuttle, it turned up when I walked to the shuttle stop outside the terminal. As I have checked in with the app, I did not have to wait at the rental office, I was given the car key and off I went.

Cons: None.
United States of America (USA)
Toyota Corolla
February 16, 2020

Pros: Great service, great car!
United States of America (USA)
Toyota Corolla
February 7, 2020

Pros: Quick pickup. Clean and new car

Cons: Nothing
Australia
MG3 Hatchback
January 10, 2020

Pros: Go rentals was very affordable given the time of year and being peak season

Cons: Very efficient service and ease of transport to and from the rental place. The only thing I had an issue with was we took out no excess insurance on the car and when getting to go rentals I was told that because we booked through a third party website, if anything happened with the car accident wise then the claim would have to be made through the third party and I would have to pay the excess and then get refunded by the third party. Very convoluted and misleading.

United Kingdom
Toyota Yaris
February 11, 2019

Cons: It would have been helpful to have some clear instruction on the workings of the car. For example, engaging the clutch to start the car, the car window lock, increasing the size of the boot space.
Singapore
Toyota Yaris
January 12, 2018

Pros: The drivers who picked me up and dropped me off at the airport were very friendly, as well as the Go Rental representative taking care of me when I dropped off the car at the end of the rental

Cons: The representative handling me picking up the car was not very empathetic, even though I very clearly expressed my unhappiness with being forced to have my EU driver's license translated (which both my car hires in Auckland didn't require) and blocking my credit card with $3000 because I didn't purchase additional insurance coverage (which the other car hires in Auckland, Brisbane & Gold Coast also didn't do)
United States of America (USA)
Toyota Corolla 5d
January 6, 2018

Pros: Swift and efficient

Cons: We had to drop off the car little after 7am, the office was not open. This meant we had no drop off shuttle to the airport. Although the airport was nearby it wasn't very convenient to be lugging around baggage and walk.
Show more

Most Popular Car Rental Deals

Queenstown Airport Car Rental
Intermediate
Tesla Model 3 or similar
Tesla Model 3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Go Rentals
$119.68 / per day
Queenstown Airport Car Rental
Intermediate
Tesla Model 3 or similar
Tesla Model 3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Go Rentals
$124.82 / per day
The above prices are only approximate and were last updated at 21:46 on 2023-03-19. Prices may vary based on the booking dates, length of rental, and car class.

Queenstown Airport (ZQN), Queenstown, New Zealand

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1455.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax, Transaction fee.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
An administration charge of 2-4 % will apply for payments made by credit card.

Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 1440 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

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Sat:08:00-17:00
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Tue:08:00-21:00
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Tue:08:00-21:30
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Working hours
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Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
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Working hours
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Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
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Sat:08:00-18:00
Sun:08:00-18:00
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