Queenstown Airport (ZQN), Queenstown, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Go Rentals at Queenstown Airport

Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
0064 34 414 340 / 0064 99 741 598
Pick-up instructions
Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a white building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Period outside of business hours
Mon:17:01-07:59
Tue:17:01-07:59
Wed:17:01-07:59
Thu:17:01-07:59
Fri:17:01-07:59
Sat:17:01-07:59
Sun:17:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Taiwan
Toyota Corolla
8/28/24

Pros: Excellent service.

Cons: None

Australia
Toyota RAV4
4/2/24

Pros: Very friendly, helpful staff. Easy walk from airport terminal and car was nearly brand new.

United Kingdom
Toyota Yaris
3/21/24

Pros: Condition acceptable for ahe of car. No mechanical issues

Australia
Mitsubishi Pajero Sport
2/19/24

Pros: Friendly staff

United States of America (USA)
Toyota Yaris
2/6/24

Cons: There's no signage for go rental drop offs. The rental car dropoff sign goes to the other rental car dropoffs. It's not clear where to drop it off.

Australia
Toyota Corolla Cross
1/23/24

Pros: PICKUP & DROP

Cons: GPS NOT INCLUDE

Australia
Toyota RAV4
1/19/24

Pros: Great value for money, I really liked the fuel efficient option of the hybrid choice of vehicles

Australia
Toyota Corolla
12/30/23

Pros: Very smooth process. Great location right next to the terminal

Australia
Toyota C-HR
12/27/23

Pros: upgraded to a much better car! Loved this car!! very convenient to airport terminal for easy pick up and drop off.

Cons: delay in picking up the car as the original car I booked was not available due to damage. could have done with a more orientation to this car which I was not familiar with. car windscreen could have been cleaned better.

Australia
Mitsubishi Outlander
10/30/23

Pros: Friendly Staff

Cons: Large Deposit

Australia
Mitsubishi ASX
10/27/23

Pros: convenient location

Cons: while making the booking we requested for a child seat and had already paid for it but upon pick up we noticed that it was not there so we had to wait for quite a bit.

Australia
Mitsubishi ASX
10/12/23

Pros: Friendly staff who are always ready to help out.

New Zealand
Mitsubishi Outlander
9/15/23

Pros: The car was good, the pick up was ok, but there was no communication between Go Rentals and Discover Cars.com and the man at the desk refused to look at the Discover voucher which showed I had paid the insurance and a deposit. so had to pay again. Would not use Discover again.

Cons: The problem did not lie with Go, the issue was with Discover Cars.Com who I used to book with. They did not pass on the information to Go, they kept my deposit and the money paid for full insurance and I had to pay for this again because Go would not accept the voucher so I lost $280.00. No communication between the 2 companies which was very frustrating

New Zealand
Mitsubishi Outlander
7/27/23

Pros: Easy check in

Cons: Windscreen was chipped / cracked and expected a 4WD and didn’t getbthis

Australia
Mitsubishi Outlander
7/23/23

Pros: Nothing

Cons: Will definitely not use this company again

Australia
Mitsubishi ASX
7/8/23

Pros: Fast, efficient and cost effective. Easy to contact via phone.

Malaysia
Mitsubishi ASX
6/5/23

Pros: Fast drop off and fast transpotation to terminal.

Cons: Slow pick up

Australia
Mitsubishi Outlander
6/2/23

Pros: Easy and convenient pick up.

Cons: Couldn’t fault the service

Australia
Toyota Corolla Sedan
5/7/23

Pros: Used them before and they are very easy to deal with

Australia
Toyota Corolla Sedan
4/30/23

Pros: More than happy with customer service and with the car itself. Everything was easy and smooth

Australia
Toyota Corolla
4/13/23

Pros: Time spent picking up and dropping off car.

Cons: Condition of the car, car could have been a bit newer.

Australia
Toyota Yaris
4/4/23

Pros: Quick and Easy process and collection of car.

Cons: Was told the car seat was in and ready however it was not strapped in properly and the strap over the back wasn’t even connected. Worth double checking if you have a baby.

Australia
Mitsubishi ASX
2/19/23

Cons: Person at drop off was very unhelpful.

Singapore
Mitsubishi Outlander 5+2
11/13/22

Pros: Easy to book to car and I was given my choice of car which is really important to me. The car still had the new car smell when we hired it. The car was pretty dirty after 15 days and it is not required to wash the car before returning it.

New Zealand
Mitsubishi Outlander 5+2
10/8/22

Pros: Speed of pick up and drop off. Airport location was key, travelling solo with a baby.

Cons: Nothing.

New Zealand
Mitsubishi ASX
10/2/22

Pros: Great service

Cons: Price

Australia
Toyota Hiace
9/30/22

Pros: Easy transactions No hidden fees

Cons: Had a bit of trouble locating the office as it was outside the terminal building and waited a bit at pick up as staff was very busy. But overall ok.

Australia
Toyota Yaris
9/27/22

Pros: very easy pickup and drop off

Australia
Toyota Corolla Sedan
8/30/22

Pros: Car could have been cleaner

Cons: I know it is a busy time of the year and all the problems, price was a little high for our time frame Of four days

New Zealand
Toyota RAV4
6/27/22

Pros: Very easy booking, very friendly staff at the Queenstown airport. Will definitely use GO rental again.

Australia
Mitsubishi ASX
6/15/22

Pros: The staff at pick up were amazing! Very friendly, a warm welcome. Easy to access main office, quick process to pick up car.

Cons: The drop off was a terrible experience. The car had a chipped front window which turned into a crack along the entire front windscreen. Upon drop off, the staff member was very rude (we assumed she was having a bad day, the weather was pretty cold too). We explained the issue and she responded very ignorantly, saying it was our fault if we picked up on the dint after pick up. Thankfully, I zoomed into the initial photos, which clearly showed the damage.

New Zealand
Mitsubishi Outlander 5+2
6/14/22

Pros: Good communication

Cons: Excellent Customer service

New Zealand
Toyota Corolla Sedan
2/24/22

Pros: Helpful staff

Cons: Quality of baby car seat

New Zealand
Toyota Corolla Sedan
1/3/22

Pros: Great communication

New Zealand
Toyota Corolla Sedan
12/25/21

Pros: wonderful happy helpfull staff especially on the phone

Cons: All good

New Zealand
Toyota Corolla Sedan
12/16/21

Pros: The service desk person was awesome. She was Irish.

New Zealand
Toyota CH-R
8/25/21

Pros: Very accomodating

Cons: None.

New Zealand
MG3 Hatchback
5/5/21

Pros: Great service

Cons: N.a

New Zealand
Toyota Corolla
10/6/20

Pros: Everything was just perfect

New Zealand
Toyota CH-R
3/19/20

Pros: GO has a mobile phone app which is very useful. I can pre check-in while I was not even in the city which I picked up the rental. After I landed and collected my baggages, I used the app to order the shuttle, it turned up when I walked to the shuttle stop outside the terminal. As I have checked in with the app, I did not have to wait at the rental office, I was given the car key and off I went.

Cons: None.

United States of America (USA)
Toyota Corolla
2/16/20

Pros: Great service, great car!

United States of America (USA)
Toyota Corolla
2/7/20

Pros: Quick pickup. Clean and new car

Cons: Nothing

Australia
MG3 Hatchback
1/10/20

Pros: Go rentals was very affordable given the time of year and being peak season

Cons: Very efficient service and ease of transport to and from the rental place. The only thing I had an issue with was we took out no excess insurance on the car and when getting to go rentals I was told that because we booked through a third party website, if anything happened with the car accident wise then the claim would have to be made through the third party and I would have to pay the excess and then get refunded by the third party. Very convoluted and misleading.

United Kingdom
Toyota Yaris
2/11/19

Cons: It would have been helpful to have some clear instruction on the workings of the car. For example, engaging the clutch to start the car, the car window lock, increasing the size of the boot space.

Singapore
Toyota Yaris
1/12/18

Pros: The drivers who picked me up and dropped me off at the airport were very friendly, as well as the Go Rental representative taking care of me when I dropped off the car at the end of the rental

Cons: The representative handling me picking up the car was not very empathetic, even though I very clearly expressed my unhappiness with being forced to have my EU driver's license translated (which both my car hires in Auckland didn't require) and blocking my credit card with $3000 because I didn't purchase additional insurance coverage (which the other car hires in Auckland, Brisbane & Gold Coast also didn't do)

United States of America (USA)
Toyota Corolla 5d
1/6/18

Pros: Swift and efficient

Cons: We had to drop off the car little after 7am, the office was not open. This meant we had no drop off shuttle to the airport. Although the airport was nearby it wasn't very convenient to be lugging around baggage and walk.

Most Popular Car Rental Deals

Queenstown Airport
Premium Extended Cab Pickup
Ford Ranger or similar
Ford Ranger
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Go Rentals
$66.53 per day
Queenstown Airport
Premium Extended Cab Pickup
Ford Ranger or similar
Ford Ranger
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Go Rentals
$68.01 per day
The above prices are only approximate and were last updated at 2:16 AM on 12/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2240.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
An E-Toll is offered in order to avoid violation fees.
E-Toll/Sunpass activation fee is 3.00 NZD per day.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
An administration charge of 2-4 % will apply for payments made by credit card.

Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 1440 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

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Avis
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Average 7.9 / 2 reviews
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Tue:08:00-21:15
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Firefly
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Average 7.7
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Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
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Surprice
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Average 7.6
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Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
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Flexways
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Average 7.5
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
$208 - $219
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Average 7.4 / 33 reviews
+64034425887
TERMINAL BUILDING
$71 - $346
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
U-Save
Average 7.3 / 111 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$45
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
NUCarrentals
Below average 6.7 / 29 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
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