Rentalcars247 at Queenstown Airport

Pros: Very friendly staff in Queenstown branch. Efficient!

Cons: Booking through a 3rd party and paying insurance twice

Pros: Friendly efficient staff!

Pros: Easy process to rent.

Cons: The car cleanliness was not perfect, as I would have expected for a newish car.

Pros: Courteous desk service

Cons: Stone chip resulted in damage to windscreen. Despite Discover Car Complete insurance package, added extra charges requiring reimbursement and claims from Discover Cars as I did not purchase the vendor's local specific insurance

Pros: Friendly staff, clean well maintained vehicle, competitively priced and easy pick-up.

Cons: No issues personally, though a pick up of drop off outside of business hours might be a chanllenge.

Pros: NA

Cons: Staff responsiveness is the poorest

Pros: Good quality car.

Cons: Drop-off service was poor. A number of the staff members were arrogant. An otherwise positive experience was soured by this. I was extremely unhappy with the staff at the drop-off point.

Pros: They made things simple and easy to understand when going through the car.

Cons: We probably didn't really get enough time to look at the car before accepting that there was no damage. We had the top cover so they said it wasn't an issue.

Pros: The staff were friendly efficient and professional

Pros: Pre online license details ect safe time when picking up vehicle.

Cons: Nothing at all

Pros: I couldn't find anything else in the price range as busy weekend so is worked out well

Cons: Someone tried to phone me to organise faster sign-on the day before but I couldn't answer the phone. If they had texted indicating who was calling I would have rung back.

Pros: The car was big enough, fitted our needs well

Cons: the car was very dirty and quite damaged. Your receiving staff was unnecessarily questioning of a windscreen stone chip that was there when we collected the car and wasted my time.

Pros: The process was easy and carried out in a friendly manner.

Cons: a minor difficulty in finding our way back rental office at rear of Q-town Airport.

Pros: Number one in my books. Timely, courteous and spot on!

Cons: Always looking for the best deal, it could have been cheaper for me and only me.

Pros: Efficient, friendly. Pick-up and drop off transfer.

Cons: Having to pay insurance again.

Pros: What I expected, friendly efficient

Cons: Would prefer a rental company at the airport, but not a major issue.

Pros: Everything

Cons: Nothing

Pros: Nice cheerful people

Pros: Great services, gave all information and coverage options

Cons: Pitched 3rd party insurance in advance to realise it doesn’t worth bought additional cover for 24/7 rental ls

Pros: extremely steamline experience

Cons: nothing

Pros: Vehicle was great, economic but plenty of grunt

Pros: It was a beautiful car

Cons: Read first comment

Pros: Very nice and efficient service! Brand new car too!!

Pros: 10 out of 10

Pros: The staff were absolutely professional and picked our bags up for us as we are two older women travelling on our own. They explained everything clearly and made sure we knew how to use the car properly. Drop off was quick.

Cons: Nothing

Pros: Fairly efficient. Car clean and good condition

Cons: Your card surcharge, it's wrong.

Pros: Great car and service

Cons: All good.

Pros: Quick process to get car

Cons: N/A

Pros: Very good car.

Cons: Not full tank petrol provided. The meter shows 598 km to go when I picked up the car. But the real reading of the metre after every refill is 750-790km.

Cons: I didn’t like the Nissan x trail as a car. Found it was slow and sometimes on NZ roads you need a bit of grunt.

Pros: airport pick up and drop off

Cons: high rates during the festive period

Pros: Cost effective compared to others. Seamless pick up and drop off from and to airport.

Pros: People weee friendly and honest

Cons: Away from airport but only 5 mins drive

Pros: They were very accommodating, time efficient and easy to approach, the car was well maintained.

Pros: Great service, the men were really helpful and efficient.

Pros: Great experience will use again

Pros: They told us it has nothing to do with the discoverycars agency. And makes us very confused and cost more than we agreed with discovery agency quoted to us. Very disappointed.

Cons: Good and quick response but not happy with the recommendations with 247 car rental company and not help us get refund afterwards they charged us credit card fee for $30 and $15 for premium pick up fee which is a con. Not very good business mode.

Pros: Friendly and professional

Pros: Minimal issues.

Cons: Not about the service, more about the location, which is made less of an issue with transport provided to and from the airport.

Pros: Thank you for offering the nice car.

Cons: No

Pros: Awesome service to and from the Airport. Great car, great team, highly recommend

Pros: Efficient prices

Cons: As mentions the car was old and in Chinese

Pros: They were so friendly and absolutely awesome to deal with! I would 100% recommended them to everyone, the car was very clean and spacious and they were very accommodating and fast pick up and drop off to and from the airport

Pros: I rang for transfer and he was there in 5 mins, I thought it would take longer as I was still waiting for my bags at baggage claim

Cons: They are faultless

Pros: Followed up with a call regarding our booking as the flight was delayed so they called to make sure everything was still progressing, Helped us load everything in the car efficiently,

Cons: the carseat we cooked wasn't already installed in the car and we had to install it ourselves which delayed us further after a already long day of delays, and the agent struggled to clearly confirm with me my pre payent I had made which apparently turned out to be full coverage car insurance purchased.

Pros: These guys were sensational, good vehicles, great service friendly and efficient, couldn't have asked for more. We were delighted and will deal with again.

Pros: Lovely customer service and loved the shuttle to the airport after car drop off.

Cons: Great experience. My only feedback would be to have a sign in the front car park to direct you to the back of the building.