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Alamo at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: There was nothing to like.
Cons: Unclear about costs. Paid more than I was quoted online. Didn’t get the car type I wanted. Poor value and service.
Pros: It was easy to pick up
Cons: Took ages to settle the paper work
Cons: Was given a different car to what I ordered.
Pros: Good web site. Types of car for hire.
Pros: The service was great. Friendly, easy, and hassle free. We got a very new qashqui, beautiful to drive, and very economical. And the car was so lovely and smooth to drive. With parking cameras to help you, tackled the hills with ease. Nothing not to like.
Cons: It was hard to find the service desk. But if ypu are at the Queenstown airport, go to the Enterprise car rentals and pick up your Alamo rental car
Pros: I got upgraded from a Yaris to an X-Trail. Although it wasn't explicitly mentioned why, it was my birthday on the day of pickup. A lovely gesture!
Cons: No complaints!
Pros: Good value
Cons: Despite being sent a web link, i was not able to book in on line. It was also difficult to talk to some one via phone.
Pros: Good service and I got a decent car.
Pros: Nice car for price
Cons: The agent tried to sell us insurance that we already had. It was quite confusing and made us wonder if people have paid double insurance.
Pros: It was easy having contact and car at airport
Pros: Nothing, not helpful at all
Cons: Everything- no help whatsoever in offering sympathy or alternative public transport
Pros: The pick up and drop off was easy - the car was very clean.
Cons: There was damage to the left front tyre which also didn't have enough air in it.
Pros: All good - nice agent
Pros: quick and easy pick up & drop off. robust online car rental booking service.
Pros: Fast service an friendly staff
Cons: I inadvertently left my phone/headphone charging chord in the charging port of the vehicle. I have never been contacted about it. Very poor
Pros: Helpful staff
Pros: Friendly quick service
Cons: Gave us the wrong parking space number to find the car. Took a few minutes to find it
Pros: friendly staff, nothing was a hassel. They even upgraded our car at no extra cost.
Cons: Nothing, they provided great service! No complaints.
Pros: Good, efficient, and matched what we had booked.
Pros: Great car, great price for a week's rental
Pros: Friendly staff. Offered me free booster seat when third party didn't convey my request for it to Alamo. Free upgrade to SUV. Luv Alamo...
Cons: All gud.....only pick up time.
Pros: Friendly & knowledgeable staff
Pros: It was the worst hire car I’ve ever hired.. so many scratches and it’s safety felt compromised.. awful!! I would not recommend you ever!!
Pros: Only disappointed was when paid deposit for the car was in URO $ Not NZ $ so deposit was twice as much as I expected
Pros: Efficient car pick up and drop back.
Cons: I incurred a flat tire on this rental, which I changed myself. The car company has charged me 500 dollars + GST, a total of 575 dollars for the flat tire, an unreasonable and arbitrary price at which, one can buy several brand new tires. It is reasonable to expect that I am charged for the actual cost of making good the flat tire backed by an invoice. The price seems very unfair to the consumer.
Pros: Service desk was very helpful with maps, etc and quick to pick up the car.
Cons: All service was great.
Cons: The return could be easier...
Pros: Friendly & helpful staff