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Alamo at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Booster seat wasn’t in good condition. The car we booked was meant to be a 4WD ford explorer, the car we got was a 4Wd pajero so not as gutsy
Pros: Good drop off process
Cons: Difficult to make contact with before the booking, American website wouldn't let me input my nz credit card, didn't get car that we had booked and then the car we were told we would get wasnt ready (no roof racks) and had to take a third car
Pros: Pleasant staff in Queenstown airport
Cons: I was told that the day prior the staff were trying to contact me as there was no large SUV available! Several returned with cracked windshield. It seems I was just lucky enough because another customer returned their car early so one became available.
Pros: friendliness
Cons: The time it tool to set up the payments at the airport was too long
Cons: Car provided was not the car booked and was alot smaller than the car booked so we struggled to fit everything in. Car also was not powerful enough for the steep hills around queenstown.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 25 years for car group Economy, Compact, Intermediate.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional drivers must be present when picking up the vehicle.
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