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EV Hire at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Staff were very professional and efficient
Pros: The care was easy to drive and was reliable over nearly 4000 Kms
Cons: The whole Pick up scenario was a little chaotic.
Pros: Through Google search
Pros: Efficient and quick shuttle service. Shuttle was waiting to take us back to the airport on our return.
Cons: A little confusing when I bought car insurance through Discover Cars, but Yes Rentals said if I had to make a claim I would have to deal directly with DIscover Cars rather than Yes Rentals. Maybe the wording about car insurance on contract needs to be a bit clearer about this.
Pros: Efficient, cars well suited to customers, close to airport, shuttle was a great service
Pros: A hybrid car was nice for fuel efficiency. Car worked well.
Cons: Needing to call for shuttle was a bit problematic. Didn't have a phone number yet and needed to borrow a phone. A method that uses purely internet would help.
Pros: Average but I paid for average
Cons: It takes to long to pick up the car at the office.
Cons: Very long time to pick up car. Was not shown around car to confirm any damage. I took photos of damage and emailed them to Yes rentals.⁸
Pros: Very efficient, competitive price
Cons: Older car (2015 with 99,000+kms, tyres worn), staff did not give instructions/information- just handed you the keys and walked away
Pros: Friendly, helpful and no wasting time
Cons: Car was quite underpowered, like the brakes were sometimes on-when they weren’t
Pros: airport pickup was easy
Pros: Car was unwashed!
Cons: Still waiting for $250 refund of the bond held. It's been 6 days so far.
Pros: They were rude unhelpful and didn't care
Cons: The $40.50 I thought was a deposit turned put yo be a service fee. Insurance was pushed onto me with fear mongering tactics
Pros: Hassle free
Cons: Confusing! We thought EV Hire was the rental name as advertised, instead it was YES Rental!
Pros: Easy and reasonably priced
Cons: $250 extra bonnd, after having full insurance. Discover car must tell there customer, which agency car there customer gonna use.
Pros: Driving a hybrid was good.
Cons: Being scammed at YES rentals desk to pay for more insurance on top of what I had already paid when I booked. Appalling service and explanations - never ever agsin woukd I use DiscoverCars or YES rentals.
Pros: Quick service and considerate
Pros: Great service.
Pros: Swift drop off
Cons: As above .
Pros: The car was good.
Cons: No connexion between Yes rental car and Discovery car so I paid twice the full insurance by a misunderstanding. I think it was included in the prepayement of Discovery car, but at Yes rental, they told me I had to pay again full insurance, so, I did it to be sure not to have any trouble. But it was not necessary. So next time I will rent directly at the car rental's web site . Using Discovery car was just losing 100 euros for nothing
Pros: Great service thanks
Pros: Really bad service, didn't pick us up from the airport or answer phonr
Pros: Small business, pretty good service, Easy drop off, complimentary shuttle to and from the airport.
Cons: The exterior of the car had seen better days, but ran perfectly fine. It's a small operation so picking up took a little while as a flight had just landed.
Pros: Very fast efficient. Professional and friendly
Cons: Nothing. It was great
Cons: Car vehicle great price
Pros: Car was very clean and in great condition. Efficient processing on arrival to depot
Cons: Lack of interest in getting us to the airport quickly.. had to wait ages at the depot for the driver to return to pick us up. It all worked out in the end though so no real complaints.
Cons: The one way hire fee of $800. It was a lot on top of all the other expenses that go alongside a holiday. But the drive was amazing.