Queenstown Airport (ZQN), Queenstown, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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EV Hire at Queenstown Airport

43 Brookes Road, Frankton, Queenstown, 9371
0064 92 171 001
Pick-up instructions
Once you have collected your luggage and are ready for pick up, please wait in Airport Transfer Area and call us 0064 3420 2878 to request the Free Airport Shuttle Transfer Bus to the rental desk. It takes about 10 minutes (depending on traffic). Once you have collected your luggage and are ready for pick up, please wait in Airport Transfer Area and call us 0064 3420 2878 to request the Free Airport Shuttle Transfer Bus to the rental desk. It takes about 10 minutes (depending on traffic). All After Hours(18:01-07:59) Pick Ups must be prearranged(send Email to Queenstown@yesrentals.co.nz).
Drop-off instructions
Please return the car to address 43 Brookes Road, Frankton, Queenstown. We provide free shuttle service to the airport. Note: The reception working hour is from 08:00 to 18:00, and the last free shuttle to the airport is 17:45, Any drop off later that time must be prearranged and a late fee of $45 will be incurred.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Period outside of business hours
Mon:18:01-07:59
Tue:18:01-07:59
Wed:18:01-07:59
Thu:18:01-07:59
Fri:18:01-07:59
Sat:18:01-07:59
Sun:18:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Toyota Aqua Hybrid
November 27, 2023

Pros: Staff were very professional and efficient

Cons: N/A

Australia
Toyota Aqua Hybrid
November 27, 2023

Pros: The care was easy to drive and was reliable over nearly 4000 Kms

Cons: The whole Pick up scenario was a little chaotic.

New Zealand
Toyota Aqua Hybrid
November 16, 2023

Pros: Through Google search

New Zealand
Toyota Aqua Hybrid
November 7, 2023

Pros: Efficient and quick shuttle service. Shuttle was waiting to take us back to the airport on our return.

Cons: A little confusing when I bought car insurance through Discover Cars, but Yes Rentals said if I had to make a claim I would have to deal directly with DIscover Cars rather than Yes Rentals. Maybe the wording about car insurance on contract needs to be a bit clearer about this.

New Zealand
Toyota Aqua Hybrid
September 28, 2023

Pros: Efficient, cars well suited to customers, close to airport, shuttle was a great service

Cons: Nothing

Australia
Toyota Aqua Hybrid
September 21, 2023

Pros: A hybrid car was nice for fuel efficiency. Car worked well.

Cons: Needing to call for shuttle was a bit problematic. Didn't have a phone number yet and needed to borrow a phone. A method that uses purely internet would help.

Australia
Toyota Aqua Hybrid
September 1, 2023

Pros: Average but I paid for average

Australia
Toyota Aqua Hybrid
July 24, 2023

Pros: None.

Cons: It takes to long to pick up the car at the office.

New Zealand
Toyota Aqua Hybrid
July 15, 2023

Cons: Very long time to pick up car. Was not shown around car to confirm any damage. I took photos of damage and emailed them to Yes rentals.⁸

Australia
Toyota Aqua Hybrid
June 29, 2023

Pros: Very efficient, competitive price

Cons: Older car (2015 with 99,000+kms, tyres worn), staff did not give instructions/information- just handed you the keys and walked away

New Zealand
Toyota Aqua Hybrid
April 23, 2023

Pros: Friendly, helpful and no wasting time

Cons: Car was quite underpowered, like the brakes were sometimes on-when they weren’t

Australia
Toyota Aqua Hybrid
April 19, 2023

Pros: airport pickup was easy

Cons: understaffed

United Kingdom
Toyota Aqua Hybrid
February 19, 2023

Pros: Car was unwashed!

Cons: Still waiting for $250 refund of the bond held. It's been 6 days so far.

New Zealand
Toyota Aqua Hybrid
February 14, 2023

Pros: They were rude unhelpful and didn't care

Cons: The $40.50 I thought was a deposit turned put yo be a service fee. Insurance was pushed onto me with fear mongering tactics

New Zealand
Toyota Aqua Hybrid
February 3, 2023

Pros: Hassle free

Cons: Confusing! We thought EV Hire was the rental name as advertised, instead it was YES Rental!

Australia
Toyota Aqua Hybrid
January 30, 2023

Pros: Easy and reasonably priced

New Zealand
Toyota Aqua Hybrid
January 29, 2023

Cons: $250 extra bonnd, after having full insurance. Discover car must tell there customer, which agency car there customer gonna use.

New Zealand
Toyota Aqua Hybrid
January 6, 2023

Pros: Driving a hybrid was good.

Cons: Being scammed at YES rentals desk to pay for more insurance on top of what I had already paid when I booked. Appalling service and explanations - never ever agsin woukd I use DiscoverCars or YES rentals.

New Zealand
Toyota Aqua Hybrid
December 25, 2022

Pros: Quick service and considerate

New Zealand
Toyota Aqua Hybrid
December 18, 2022

Pros: Great service.

New Zealand
Toyota Aqua Hybrid
December 3, 2022

Pros: Swift drop off

Cons: As above .

French Polynesia
Toyota Aqua Hybrid
November 9, 2022

Pros: The car was good.

Cons: No connexion between Yes rental car and Discovery car so I paid twice the full insurance by a misunderstanding. I think it was included in the prepayement of Discovery car, but at Yes rental, they told me I had to pay again full insurance, so, I did it to be sure not to have any trouble. But it was not necessary. So next time I will rent directly at the car rental's web site . Using Discovery car was just losing 100 euros for nothing

New Zealand
Toyota Aqua Hybrid
October 22, 2022

Pros: Great service thanks

Australia
Toyota Aqua Hybrid
October 12, 2022

Pros: Really bad service, didn't pick us up from the airport or answer phonr

Australia
Toyota Aqua Hybrid
October 7, 2022

Pros: Small business, pretty good service, Easy drop off, complimentary shuttle to and from the airport.

Cons: The exterior of the car had seen better days, but ran perfectly fine. It's a small operation so picking up took a little while as a flight had just landed.

New Zealand
Toyota Aqua Hybrid
October 6, 2022

Pros: Very fast efficient. Professional and friendly

Cons: Nothing. It was great

New Zealand
Toyota Aqua Hybrid
September 29, 2022

Pros: Fast

Cons: Car vehicle great price

New Zealand
Toyota Aqua Hybrid
August 26, 2022

Pros: Car was very clean and in great condition. Efficient processing on arrival to depot

Cons: Lack of interest in getting us to the airport quickly.. had to wait ages at the depot for the driver to return to pick us up. It all worked out in the end though so no real complaints.

New Zealand
Toyota Aqua Hybrid
August 14, 2022

Cons: The one way hire fee of $800. It was a lot on top of all the other expenses that go alongside a holiday. But the drive was amazing.

Most Popular Car Rental Deals

Queenstown Airport Car Rental
Compact
Toyota Aqua Hybrid or similar
Toyota Aqua Hybrid
  • 5
  • 1
  • 5
  • A/C
  • Auto.
EV Hire
$82.20 / per day
The above prices are only approximate and were last updated at 15:18 on 2023-12-04. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2795.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. The driver license must be written in English alphabet.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Cash is accepted as a form of payment.

An administration charge of 3 % will apply for payments made by credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 18:00
Sun:  08:00 - 18:00

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