Queenstown Airport (ZQN), Queenstown, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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yesaway at Queenstown Airport

77 Glenda Drive Frankton Queenstown
0064 211 988 293/0064 800 800 338
Pick-up instructions
1. Upon arrival at Queenstown International Airport, please phone 0800 800 338/+64 21 198 8293; Or use the airport freephone service then dial 829; to let us know that you're ready to be picked up. 2. From the baggage claim area, please exit the terminal building. 3. Please wait at Commercial Vehicle Drop off area/Transfer area (the Pick Up Point). 4. Please tell the driver your name and show the staff your confirmation (if required). 5. Our location is five-minute drive from the airport terminal After Hours Monday to Sunday: 07:00 - 08:59 (After Hour Fee applies) 17:31 - 23:00 (After Hour Fee applies) Please provide your information to Yesaway before arrival. Our email address: queenstown@yesaway.com Or otherwise, please contact our staff directly via +64 21 198 8293. You must provide your info at least one day before arrival.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota RAV4 (2016-2018)
March 25, 2024

Cons: Older car - no Bluetooth or CarPlay

Australia
Toyota Aqua Hybrid
March 11, 2024

Pros: After landing at the airport I had to phone the depot and the duty official came to the airport as soon as possible to collect us and take us to the depot to complete formalities,

Cons: The car had rear end damage and I would have liked a condition report on collection. I was told to take my own photos of any damage to the car.

New Zealand
Toyota RAV4 (2016-2018)
March 9, 2024

Pros: Very friendly and helpful

Cons: Nothing

Canada
Toyota Aqua Hybrid
March 4, 2024

Pros: They answered when called and made themselves available for drop off. They were easily contacted.

Cons: N/A

Australia
Toyota Aqua Hybrid
February 6, 2024

Pros: It was efficient, but the front desk personnel could be friendlier.

Cons: We were rushed into the shuttle the minute we returned the car & had to explain to the woman driver of the shuttle that the hubcap was in the boot. Hopefully she relayed the message.

New Zealand
Mercedes Benz Valente
January 26, 2024

Pros: Car condition is very good nice and Tidy

Cons: There center is away from queenstown Airport but they provide free Pickip and drop-off service from the Airport.So its Hasell Free.

United Kingdom
Toyota RAV4
January 2, 2024

Pros: Yesaway provided an excellent service, great car and swift shuttle.

Cons: Peak season prices were the only negative, but still better than all the competition!

Australia
Toyota Aqua Hybrid
December 21, 2023

Pros: Loved the phone holder and charging cables

United States of America (USA)
Hyundai iMax
November 27, 2023

Pros: Pleasant and relatively efficient staff

Cons: Vehicle was older and in poorer condition than expected.

Thailand
Toyota Vellfire 2017-2019
November 27, 2023

Pros: Actuality

Cons: Efficiency of the car

New Zealand
Toyota Aqua Hybrid
October 28, 2023

Pros: Very friendly and helpful service. Easy process to pick up and drop off. Great communication. Liked that they would text to confirm times and where to meet etc.

Australia
Toyota RAV4
October 17, 2023

Pros: The staff were both efficient & friendly. Great customer service

Cons: The exterior of the car could have been cleaned & equipment better maintained. The roof rack almost fell off as it was not attached properly

Australia
Mazda Demio
September 4, 2023

Pros: The customer service guy was very good and understanding of situation and tried helping us.

Cons: Car stunk of cigarette and radio in chinese. Car wasn't the quality we had the first time which was awesome.

Australia
Toyota RAV4
August 16, 2023

Pros: Very accommodating.

Cons: Only downfall was they did not have a record of the snow chains I booked via Discover Cars. However they provided a better rate.

Thailand
Toyota Highlander
July 17, 2023

Pros: I like just the pick up process

Cons: No contact when I report you about the damage that I found I The mornig. No one respond me at the time returned the car. I need to call a taxi myself without any one at you office at 3am

Australia
Mazda Demio
July 16, 2023

Pros: Quick response and helpful

Cons: Office needed to look more professional

Australia
Toyota RAV4
July 10, 2023

Cons: We dropped the car off at the agreed time. There was no representative at the office. We called, no answer. We left the key on the desk. A day later we were charged for an extra day of hire and also stating the car was returned damaged which it was not. There as a non agreed charge of around $1600 after we disputed the false claims . Terrible service and terrible business.

Australia
Toyota RAV4
June 16, 2023

Pros: Great service. Pick up and drop off at airport. Car was upgraded and great value for money

Australia
Mazda Demio
April 27, 2023

Pros: Nothing. Certain things that were offered on the website did not reflect my booking and what I actually received. The car I had booked (Mazda demilo or similar) … big emphasis on the “or similar”. The car I received did not look anything similar. Which I had mentioned. When I asked “well do you have the car I selected available as that is what I would like” they said “we actually don’t have that car at all”. Online also offered to add a GPS. However when I asked they said they don’t do this.

Cons: The insurance policy was very strange. They didn’t want to offer the extra insurance to me or talk me through it. Felt like they were trying to convince me that I got a better car then advertised when I didn’t. There isn’t many workers, they don’t answer their phones and when I went to drop off my car no one was there. It was very rushed and I’m worried I won’t get my bond back as they brushed through it when I asked about it. Dodgy vibes that was not pleasant for my trip. Created anxiety

Australia
Toyota Aqua Hybrid
April 19, 2023

Pros: Nice people, efficient and helpful.

Cons: Car was a bit older but perfectly fine to drive. Overall very good.

United States of America (USA)
Toyota RAV4
April 17, 2023

Pros: Our flight was delayed over night. They were flexible planning our late pick up then accommodating our delay. Car was clean. People were quick & friendly.

New Zealand
Toyota RAV4
April 13, 2023

Pros: Picking up from the airport

Cons: No comment

New Zealand
Suzuki Swift
April 3, 2023

Pros: Friendly service; price; car was very economical

Cons: The Toyota Aqua is very under powered even out of eco mode outside an urban environment! Which is everywhere in Otago/Southland ... Also no NZ FM bands

Australia
Toyota RAV4
April 1, 2023

Pros: The car was available on arrival in Queenstown and performed well throughout our visit. Pick-up documentation process was simple

Cons: Having to be driven away from the airport to pickup the car was not ideal

New Zealand
Toyota RAV4
March 29, 2023

Pros: Easy to deal with, very good comms

Cons: A new vehicle should have a proper GPS navigation system on board - it just had a hard to use basic one. You can hire one for Xtra but it should be standard with the vehicle these days.

Australia
Mazda Demio
March 17, 2023

Pros: Eli and Yesway was great to deal with. Great communication and easy, no fuss transactions/dealings. Loved the Toyota Hybrid. Great economically, awesome to drive. Would definitely use Yesaway again.

Cons: Nil complaints

New Zealand
Toyota Aqua Hybrid
February 25, 2023

Pros: Only the driver who collected us and the economy of the car

Cons: As above, a mess and a long wait at pick up. 2 other couples were waiting. One for more than an hour. They were not happy that their shuttle left without them and we were collected before them. they could not understand what the reception person was saying either.

Australia
Toyota RAV4
February 21, 2023

Pros: Everything

Cons: Nothing

Australia
Toyota RAV4
February 18, 2023

Pros: Prompt Reliable

Cons: Nothing

New Zealand
Hyundai iMax
January 24, 2023

Pros: Very good service.

Cons: NA

New Zealand
Toyota Highlander
January 20, 2023

Cons: Awful communication and rude. Back tyres of our car were bald and worn out, we have photos. Car seat which we took off the hire was not installed properly, thank god we had brought our own one with us. An extra $50 to leave the car at the airport with the keys in the car seemed absolutely ridiculous. We had 5 people including an infant and lord of baby luggage yet we were told a van would pick us up and it did not, one of us had to drive the man back to the rental place.

New Zealand
Toyota Aqua Hybrid
January 9, 2023

Pros: They pick you up from the airport at your arrival time and liase with you via text which adds that extra reassurance.

Cons: I think the website could use some work. It was scary booking with them as you feel like it’s like a scam. Too many adverts on the booking site and very cluttered UI adds to the scammy feeling. Glad it worked out haha! And it worked out well!

Australia
Hyundai iMax
January 8, 2023

Pros: easy and friendly

Cons: no issues at all

Australia
Subaru Forester 4WD
December 20, 2022

Pros: fast and efficient customer service

New Zealand
Toyota Aqua Hybrid
December 19, 2022

Pros: very good no hassles

New Zealand
Mitsubishi Delica
December 14, 2022

Pros: Value for money

Cons: Waiting inline to be served

New Zealand
Mercedes Sprinter
December 8, 2022

Pros: Easy and friendly people

New Zealand
Mercedes Sprinter
December 6, 2022

Pros: Friendly staff

Australia
Subaru Forester 4WD
November 29, 2022

Pros: Phoned Yesaway one week before travelling & left message. I was supprised they did phone me back in Australia & was assured everything was fine. Arrived QT shuttle driver waiting with prompt delivery to car. Car clean & in good condition. Most impressed after the booking experience concern.

Cons: When initially booked there were confusing emails sent that made me concerned. Looked online & there were unfavourable comments. Tried to phone, no answer, left message no response. I had paid a deposit & was concerned I would lose my money & I would arrive in NZ & there would be no car.

Australia
Subaru Forester 4WD
November 15, 2022

Pros: Pick up and drop off to airport.

New Zealand
Toyota RAV4
November 11, 2022

Pros: The agent was quick to pick us up from the airport and very efficient in handing over the car once we reached the desk.

Cons: A car wash would be nice a touch to add.

Australia
Toyota RAV4
November 4, 2022

Pros: Friendly staff

Cons: getting the car. There was quite a wait and hard to contact them

New Zealand
Hyundai iMax
November 2, 2022

Pros: Fast and efficient service, no long waiting times fir paperwork

Cons: Na

Singapore
Toyota Vellfire 2017-2019
October 28, 2022

Pros: Fast response and

United States of America (USA)
Toyota Vellfire 2017-2019
October 23, 2022

Pros: Eli kept in good communication.

Cons: Hours of operation could very easily be problematic.

Australia
Suzuki Swift
September 11, 2022

Pros: n/a

Cons: that the car I booked was cancelled

Australia
Mercedes Benz Valente
August 29, 2022

Cons: Its not at the airport but transfer was prompt

New Zealand
Toyota Highlander 4WD
August 12, 2022

Pros: Excellent communication from the friendly staff. Nothing was too much trouble. Seamless airport transfers. Car was impeccable.

Australia
Mazda Demio
July 27, 2022

Cons: Sadly the car was Japanese and all the radio, maos etc couldn’t be used due to this

Australia
Toyota RAV4
June 24, 2022

Pros: The gentleman was kind, professional and thorough in his dealings with us. The car was presented exceptionally well and the value for money was fantastic. Very highly recommend

Cons: Not Applicable

France
Toyota RAV4
May 28, 2022

Pros: Car perfect

Cons: Price too high

New Zealand
Toyota Aqua Hybrid
May 20, 2022

Pros: Proactive communication, on time, efficient friendly check-in and check-out. Pick up and drop off at airport. The hybrid vehicle we had was older than I normally use but I had no issues whatsoever during our 7 day rental over varying distances and terrain. Did a very good job.

Cons: No complaints.

New Zealand
Toyota RAV4
April 21, 2022

Pros: Happy with everything

Cons: Nothing

New Zealand
Hyundai iMax
April 15, 2022

Pros: Friendly and efficient

Cons: We dropped car off in Dunedin but picked it up in Queenstown and only given an address and hotel staff assumed we knew where to drop car off. We were told to arrive between a half hour period and the shuttle was arriving as we were parking around the back. driver was a terrible driver and we were packed in like sardines, not a great way to finish as we were a group of 6 would have hoped another option to get us to airport could have been provided as our 1 way rental cost was over $500

New Zealand
Toyota RAV4
February 17, 2022

Pros: Friendly and efficient

New Zealand
Toyota Highlander
February 12, 2022

Pros: Communication

Cons: Nothing

New Zealand
Subaru Forester 4WD
January 29, 2022

Pros: Fast and super friendly

Cons: Great communication with the Rental Company

New Zealand
Mercedes Benz Valente
January 27, 2022

Pros: Help me with sorting out the wrong dates

New Zealand
Toyota Highlander
January 20, 2022

Pros: Eli was excellent - thank you!

New Zealand
Hyundai iMax
January 12, 2022

Pros: Great communication

Cons: Not sure if I had the chance during reservation to choose between diesel or petrol powered vehicle. We got the petrol variant which was pretty underpowered especially for those trips that involved a lot of hill climbs.

New Zealand
Mazda Demio
December 25, 2021

Pros: Person was friendly and offered good information

New Zealand
Toyota RAV4
December 23, 2021

Pros: They were very good but we were confused who we were dealing with at first.

New Zealand
Toyota Aqua Hybrid
December 13, 2021

Pros: They are very efficent and do exactly what they say good communication

New Zealand
Suzuki Swift
November 10, 2021

Pros: Easy and friendly.

New Zealand
Toyota RAV4
October 30, 2021

Pros: Outstanding Eli!

New Zealand
Hyundai iMax
August 26, 2021

Pros: friendly staff, reasonable cost

Cons: car seemed to need a tuneup- steering a bit off, struggled up hills

New Zealand
Toyota RAV4
August 21, 2021

Pros: good car, good service

New Zealand
Hyundai iMax
August 13, 2021

Pros: Straight forward and value for money and got what we asked for

Cons: That for return and shuttle to airport they didn't open till 9am so had to find my own way to airport when my flight out was 9.25 ....that was a little disappointing

New Zealand
Toyota RAV4
July 26, 2021

Pros: Very efficient and friendly

Cons: Was charged $50 for snow chains and I didn't use them :(

Australia
Toyota RAV4
July 24, 2021

Pros: Yesaway were excellent. Discover cars were not

New Zealand
Subaru Forester 4WD
July 21, 2021

Pros: All good

Cons: Tyre treads getting a bit marginal on the car.

New Zealand
Subaru Forester 4WD
July 19, 2021

Pros: Staff were friendly and efficient once contacted.

Cons: Snow chains cost more and should be included and compulsory on the south island ski area. There is no contact number anywhere on the site . Very very frustrating. There was no key to the roof rack provided.

New Zealand
Toyota RAV4
July 16, 2021

Pros: Friendly service

Cons: Nothing

New Zealand
Toyota Aqua Hybrid
June 24, 2021

Pros: The communication and service from Eli @ Yesaway was exceptional.

New Zealand
Subaru Forester 4WD
June 12, 2021

Pros: Great car and nice friendly team

Cons: Bit of a hike from centre of town to The pickup location. But worth it considering the other rental prices

New Zealand
Toyota Vitz
May 11, 2021

Pros: Stuff was very helpful

New Zealand
Hyundai iMax
May 4, 2021

Pros: clean tidy van

Cons: Not having the bus shuttle to the airport an d walking 25mins to the airport.

Australia
Toyota RAV4
May 4, 2021

Pros: I am really happy with your service

New Zealand
Hyundai iMax
April 29, 2021

Pros: Nothing

Cons: Negligence and ignorance. Family was put at risk. Upgrade was offered but only after serious discussions were had.

New Zealand
Mercedes Benz Valente
April 19, 2021

Pros: Great service

Cons: n/a

New Zealand
Mercedes Sprinter
April 18, 2021

Pros: Eli was awesome. Great communicator, great service! :)

New Zealand
Toyota RAV4
April 17, 2021

Pros: Friendly and efficient

New Zealand
Toyota Aqua Hybrid
April 16, 2021

Pros: The pick up and drop off were very easy. Very impressed with the service provided.

New Zealand
Subaru Forester 4WD
April 6, 2021

Pros: Easy to deal with and pick up and drop off from the airport.

New Zealand
Toyota Yaris
April 4, 2021

Pros: Friendly, efficient communication, good car

Cons: Bit rushed when checking back in the car at end of the trip, didn't confirm car was handed back in ok condition.

New Zealand
Toyota RAV4
March 15, 2021

Pros: We ring 6 times when we arrived at the airport, no answer nonreply to our message. After waiting 1 and a half hours we paid $50 to taxi to our hotel. He rung us after all that time saying he was ready. They new what time we booked the car from 2.30 and 4pm we had a phone call. Terrible service. We have rented alot of cars. Never again through them

New Zealand
Toyota Yaris
March 14, 2021

Pros: The service was great. The pick up and drop off to and from the airport was fabulous.

Cons: Dealing with 2 separate agents for the rental made it confusing. I booked on line and there seemed to be a breakdown in communication and even though the booking was confirmed I was asked to confirm again.

New Zealand
Toyota RAV4
March 3, 2021

Pros: On time, agent always accessible, and nice and clean car. Was offered free upgrade.

New Zealand
Toyota RAV4
February 27, 2021

Pros: Best service, defiantly recommend

New Zealand
Toyota Vitz
February 14, 2021

Pros: Everything was great

New Zealand
Toyota Yaris Sedan
January 24, 2021

Pros: Personal, friendly, no hassle

Cons: Car was a little less powerful than we expected but it wasn't an issue at all.

New Zealand
Toyota Vitz
January 12, 2021

Pros: Friendly, easy, prompt

New Zealand
Hyundai iMax
January 12, 2021

Pros: Eli was excellent, was nice getting the free shuttle for the car too

New Zealand
Hyundai iMax
January 10, 2021

Pros: East to deal with and good service

New Zealand
Toyota Vitz
December 20, 2020

Pros: Excellent service

New Zealand
Hyundai iMax
December 9, 2020

Pros: great communication, great service and price of Vehicle

Cons: NA

New Zealand
Toyota RAV4
November 21, 2020

Pros: Great communication and friendly

New Zealand
Subaru Forester 4WD
November 1, 2020

Pros: Great service from start to finish. Eli couldn’t do enough. Vehicle was brand new and couldn’t ask for more.

Cons: Nil

New Zealand
Hyundai iMax
October 28, 2020

Pros: second to none customer service

Cons: nothing

New Zealand
Subaru Forester 4WD
October 26, 2020

Pros: Frindly fast and efficient

Cons: Great vehicle clean and tidy

New Zealand
Toyota RAV4
October 6, 2020

Pros: Good

Cons: Na every thing was good

New Zealand
Toyota RAV4
October 3, 2020

Pros: Professionalism Clean Great rates Helpful

Cons: Nothing it was excellent

Most Popular Car Rental Deals

Queenstown Airport
Compact
Mazda Demio or similar
Mazda Demio
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$42.15 per day
Queenstown Airport
Compact
Toyota Aqua Hybrid or similar
Toyota Aqua Hybrid
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$42.15 per day
Queenstown Airport
Intermediate
Toyota Prius or similar
Toyota Prius
  • 5
  • 3
  • 5
  • A/C
  • Auto.
yesaway
$49.67 per day
Queenstown Airport
Compact
Mazda Demio or similar
Mazda Demio
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$53.43 per day
Queenstown Airport
Compact
Toyota Aqua Hybrid or similar
Toyota Aqua Hybrid
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$53.43 per day
Queenstown Airport
Intermediate
Toyota Prius or similar
Toyota Prius
  • 5
  • 3
  • 5
  • A/C
  • Auto.
yesaway
$60.95 per day
Queenstown Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$94.78 per day
Queenstown Airport
Intermediate SUV
Subaru Forester or similar
Subaru Forester
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$94.78 per day
Queenstown Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$106.07 per day
Queenstown Airport
Intermediate SUV
Toyota RAV4 (2016-2018) or similar
Toyota RAV4 (2016-2018)
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$109.83 per day
Queenstown Airport
Intermediate SUV
Subaru Forester or similar
Subaru Forester
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$113.59 per day
Queenstown Airport
Intermediate SUV
Toyota RAV4 (2016-2018) or similar
Toyota RAV4 (2016-2018)
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$121.11 per day
Queenstown Airport
Intermediate SUV
Subaru Forester or similar
Subaru Forester
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$124.87 per day
Queenstown Airport
Intermediate Van
Hyundai iMax or similar
Hyundai iMax
  • 8
  • 4
  • 5
  • A/C
  • Auto.
yesaway
$139.91 per day
Queenstown Airport
Premium Elite Van
Toyota Vellfire 2017-2019 or similar
Toyota Vellfire 2017-2019
  • 7
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$139.91 per day
Queenstown Airport
Intermediate SUV
Subaru Forester or similar
Subaru Forester
  • 5
  • 2
  • 5
  • A/C
  • Auto.
yesaway
$143.67 per day
Queenstown Airport
Premium Elite Van
Mercedes Benz Valente or similar
Mercedes Benz Valente
  • 8
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$147.43 per day
Queenstown Airport
Standard Van
Hyundai Staria or similar
Hyundai Staria
  • 8
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$154.95 per day
Queenstown Airport
Intermediate Van
Hyundai iMax or similar
Hyundai iMax
  • 8
  • 4
  • 5
  • A/C
  • Auto.
yesaway
$158.71 per day
Queenstown Airport
Premium Elite Van
Toyota Vellfire 2017-2019 or similar
Toyota Vellfire 2017-2019
  • 7
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$158.71 per day
Queenstown Airport
Premium Elite Van
Mercedes Benz Valente or similar
Mercedes Benz Valente
  • 8
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$166.22 per day
Queenstown Airport
Standard Van
Hyundai Staria or similar
Hyundai Staria
  • 8
  • 4
  • 4
  • A/C
  • Auto.
yesaway
$173.74 per day
Queenstown Airport
Full-size Elite Van
Mercedes Benz Sprinter or similar
Mercedes Benz Sprinter
  • 12
  • 11
  • 3
  • A/C
  • Auto.
yesaway
$241.43 per day
Queenstown Airport
Full-size Elite Van
Mercedes Benz Sprinter or similar
Mercedes Benz Sprinter
  • 12
  • 11
  • 3
  • A/C
  • Auto.
yesaway
$260.24 per day
The above prices are only approximate and were last updated at 05:56 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2525.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
No deposit is required during the rental period.
If using the following payment method(s): Visa debit card, MasterCard debit card, the deposit amount will be 1000 NZD.

The deductible/excess amount is 500-6000 NZD.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

The following payment methods are accepted: Visa Debit Card, VISA credit card, Maestro credit card, MasterCard debit card, Union Pay. If the customer uses the following payment methods: Visa Debit Card, debit cards (please note, that credit card is mandatory for security in this case), MasterCard debit card, a minimum deposit in the amount of 1000 NZD is required.

A signed credit card imprint will be taken at the start of all rentals for security reasons. The imprint may be used to cover any additional charges at the end of the rental.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 40 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
The grace period during holidays and high season is 60 minutes.

Pick-up & Drop-off
Mon:  08:30 - 17:30
Tue:  08:30 - 17:30
Wed:  08:30 - 17:30
Thu:  08:30 - 17:30
Fri:  08:30 - 17:30
Sat:  08:30 - 17:30
Sun:  08:30 - 17:30

Top Suppliers at Queenstown Airport

Yes Rentals
Exceptional 9.3 / 996 reviews
+6434202878
43 Brookes Road, Frankton, Queenstown 9371
$13 - $161
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
SIXT
Exceptional 9.2 / 169 reviews
+6437774110
Domestic Arrivals Hall Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$53 - $150
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Ezi Car Rental
Ezi Car Rental
Exceptional 9.2 / 41 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Queenstown Airport, Queenstown
$39 - $124
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:00
Sun:08:00-21:30
Hao Rentals
Hao Rentals
Exceptional 9.2 / 25 reviews
+6434281588 / +642102923826
1A/38 Glenda Drive, Frankton, Queenstown 9300
$29 - $53
Working hours
Mon:08:00-17:59
Tue:08:00-17:59
Wed:08:00-17:59
Thu:08:00-17:59
Fri:08:00-17:59
Sat:08:00-17:59
Sun:08:00-17:59
Discount Car Rentals New Zealand
Exceptional 9.1 / 933 reviews
+64092754085 / +64224055259
121 Glenda Drive,Frankton,Queenstown 9300
$14 - $36
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Alamo
Exceptional 9 / 139 reviews
+6498703330
Queenstown Airport, Sir Henry Wigley Dr, Frankton, Queenstown 9300
$57 - $116
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Snap
Very good 8.9 / 564 reviews
+640800288699 / +6492752438
5 Glenda Drive, Frankton, Queenstown
$22 - $101
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Thrifty
Very good 8.9 / 54 reviews
+64800737070
Sir Henry Wigley Drive, Frankton, Queenstown 9348, New Zealand
$69 - $116
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Ezu Car Rental
Very good 8.8 / 1,345 reviews
+64212863456
7 Sutherland Lane, Frankton, Queenstown 9300
$12 - $230
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Rentalcars247
Very good 8.8 / 279 reviews
+6498693318
2/13 Red Oaks Drive
$23 - $61
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Hertz
Very good 8.8 / 126 reviews
+64034424106
Queenstown Airport, Sir Henry Wigley Drive, Frankton, Queenstown 9300
$64 - $128
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Go Rentals
Very good 8.8 / 118 reviews
+6434414340 / 0508246984
Queenstown Airport, Sir Henry Wigley Drive, Queenstown 9300
$33 - $71
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Mode Car Rentals
Very good 8.7 / 452 reviews
+64039744340
Unit 1, 26 Glenda Drive, Frankton, Queenstown
$22 - $72
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Ace Rent a car
Ace Rent a car
Very good 8.7 / 8 reviews
0800502277
50 Grant Road, Frankton
$85 - $160
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-17:00
EV Hire
Very good 8.5 / 102 reviews
+6492171001
43 Brookes Road, Frankton, Queenstown, 9371
$22
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Budget
Very good 8.5 / 6 reviews
6434423450
Terminal Building
$64 - $119
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Routes Car Rental
Routes Car Rental
Very good 8.4 / 16 reviews
+64034425887
Sir Henry Wigley Drive, Frankton, Queenstown 9300
$45 - $85
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Jucy
Very good 8.3 / 163 reviews
+6493744360 / 0800399736
52 Grant Road, Frankton, Queenstown 9300, New Zealand
$49 - $84
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Europcar
Very good 8.2 / 95 reviews
+64034425887
Queenstown 9300, New Zealand
$43 - $133
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Enterprise
Very good 8.2 / 5 reviews
+64034414637
SIR HENRY WIGLEY DRIVE, QUEENSTOWN
$57 - $124
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Avis
Avis
Good 7.9 / 2 reviews
6434423808
Airport Dr
$65 - $122
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Dollar
Dollar
Good 7.7
0800243789
Airport Ave, Frankton
$69 - $114
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Firefly
Firefly
Good 7.7
034424106
Airport Ave, Frankton
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
National
National
Good 7.7
98703330
Sir Henry Wigley Drive
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Flexways
Flexways
Good 7.6
+541152630917 / +5491152599877 / +6493033912
Queenstown Airport, Queenstown 9300, New Zealand
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Keddy
Good 7.4 / 33 reviews
+64034425887
TERMINAL BUILDING
$38 - $105
Working hours
Mon:08:00-21:30
Tue:08:00-21:30
Wed:08:00-21:30
Thu:08:00-21:30
Fri:08:00-21:30
Sat:08:00-21:30
Sun:08:00-21:30
Surprice
Surprice
Good 7.4
+64037774110
Shop 1 Ramada Hotel Retail Complex Road, 24 Hawthorne Drive
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
U-Save
Good 7.3 / 111 reviews
+6492569430
5 Glenda Drive, Frankton, Queenstown
$47 - $48
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
NUCarrentals
Satisfactory 6.7 / 29 reviews
+64800736825
23 Sutherland Lane, Frankton, Queenstown
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
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