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Surprice at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I got absolutely no service
Cons: Company failed to pick me up at airport and failed to tell me they would be passing on my booking to another company. I had to get the bus after 3 hours of trying to find them with heavy luggage.
Pros: Paco managed our car breakdown very well.
Cons: They gave us a basic car for half the rental as a replacement when I booked a convertible and no compensation.
Pros: Good car for the money
Cons: Extremely long queue to pick the car up (up to 2 hours!). The representative was saying that we should have book with them (Autos Lido) to be
Pros: Ruben at Surprice tried his best to resolve the Lido problem over the phone.
Cons: The car collection company Lido denied they had a valid booking from Surprice even though we had all the paperwork. They then tried to book us direct with Lido at 300% more, refused. Eventually given an old car with 147k milage,covered in bumps,no alarm and a broken ignition key. On return they then added a 35 Euro refuelling charge on top of fuel cost. These people are crooks and Surprice should not deal with them. I am about to go on social media/tripadvisor to share awful experiences.